Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10652463November 4, 2014
STEERING, WHEELS, SUSPENSION
ON 12/31/2012, THE COIL SPRING ON MY 2004 HYUNDAI SANTA FE FRACTURED AND PUNCTURED THE RIGHT FRONT TIRE OF THE VEHICLE. I PAID UPWARDS OF $2000 ON 1/7/2013 TO HAVE THIS REPAIRED. I HAVE SINCE TRADED IN THE VEHICLE AND NO LONGER OWN IT. I RECENTLY RECEIVED A RECALL NOTICE FROM HYUNDAI USA DESCRIBING THE SAME COIL SPRING FRACTURE THAT I EXPERIENCED A COUPLE OF YEARS EARLIER. THIS RECALL IS CALLED 'CAMPAIGN124' BY HYUNDAI. TODAY (11/4/2014), I CALLED TO INQUIRE ABOUT THE POSSIBILITY FOR SOME REIMBURSEMENT FOR THE REPAIR I HAD PERFORMED AFTER MY INCIDENT. I WAS INFORMED THAT THIS WAS NOT POSSIBLE SINCE I NO LONGER OWNED THE VEHICLE AND THE REPAIR COULD NOT BE INSPECTED BY HYUNDAI, I DON'T FEEL THAT THIS IS RIGHT AND I SHOULD BE ENTITLED TO SOME REIMBURSEMENT. IF REQUESTED, I WOULD BE ABLE TO PROVIDE DETAIL OF THE WORK PERFORMED BY THE MECHANIC WHO PERFORMED THE SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652519November 4, 2014
WHEELS, SERVICE BRAKES, TIRES
ON THURSDAY-OCTOBER 29,2014 I HAD A TIRE BLOWOUT. THEN ON FRIDAY, OCTOBER 30,2014 MY BRAKES WENT OUT. THIS IS MY SECOND TIME PUTTING ON BRAKES WITH THIS VEHICLE SO OFTEN. AND OUT OF ALL OF MY VEHICLE OWNERSHIPS I HAVE NEVER PUT BRAKES ON BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652607November 4, 2014
FUEL/PROPULSION SYSTEM
THE GAS GAUGE IS NOT WORKING PROPERLY AND IT SEEMS TO BE DUE TO THE FUEL SENSOR. IT CONSTANTLY FLUCTUATES UP AND DOWN. IT CAUSES THE CHECK ENGINE LIGHT TO BE ON CONSISTENTLY. THIS SEEMS TO BE SOMETHING THAT A LOT OF HYUNDAI CUSTOMERS ARE DEALING WITH PER WEBSITES THAT I HAVE READ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651600October 31, 2014
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE SPRINGS IN THE REAR CONTROL ARMS BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CONTROL ARMS WERE COMPLETELY RUSTED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. ALSO, THE CONTACT STATED THAT LEFT DRIVER SIDE CONTROL ARM WAS REPLACED BY THE DEALER DUE TO CORROSION. IN ADDITION, THE SUB-FRAME NEEDED TO BE REPLACED BUT THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651332October 30, 2014
VISIBILITY/WIPER
WHILE DRIVING OVER A BRIDGE - THE SUNROOF PART OF MY MOON ROOF EXPLODED. THE WEATHER WASN'T EVEN HOT / HUMID - ABOUT 85 DEGREES OUTSIDE AT THE TIME. WHEN I WAS ABLE TO PULL OVER TO SEE WHAT HAPPENED - MY SUNROOF WAS COMPLETED SHATTERED WITH THE EDGES STILL ATTACHED - BUT A HOLE OVER 12-INCHES IN DIAMETER WAS BLOWN OUT AND GLASS PARTIALS WERE DROPPED INTO THE SHADE COVER THAT COVERS THE MOON ROOF AS MY CEILING. THE HYUNDAI DEALERSHIP HAS ONLY CONCLUDED THAT THEY WILL REPLACE THE GLASS WITH THE SAME PART AND WAS NOT ABLE TO SAY IF THIS ISSUE WOULD / COULD HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651410October 30, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/30/14*CN UPDATED 05/27/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651487October 30, 2014
SUSPENSION, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V435000 (SUSPENSION). THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650978October 29, 2014
ENGINE
AFTER A STOP, ENGINE SUDDENLY SURGED AND VEHICLE LURCHED FORWARD. THIS IS THE MOST RECENT INCIDENT; THERE HAVE BEEN APPROX 15 SIMILAR INCIDENTS OVER PAST 12-18 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650984October 29, 2014
FUEL/PROPULSION SYSTEM
IN CRUISE CONTROL MODE, THE VEHICLE WOULD NOT DECELERATE WHEN THE REDUCE SPEED/COAST BUTTON WAS PUSHED. THIS INCIDENT WAS NOT THE FIRST SUCH INCIDENT; AT LEAST 10 SIMILAR INCIDENTS OCCURRED PREVIOUS TO THAT INCIDENT, AND 4 INCIDENTS SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651008October 29, 2014
FUEL/PROPULSION SYSTEM
FUEL GAUGE BEGAN ACTING ERRATICALLY AND EVENTUALLY 'CHECK ENGINE' LIGHT CAME ON. CURRENTLY HAVE TO CONSTANTLY MONITOR FUEL STATUS AND CARRY A GAS CAN WITH EXTRA FUEL. I FEEL THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651259October 29, 2014
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT CAME ON AND THE FUEL GAUGE WOULD FLUCTUATE AT TIMES BUT WHEN THE LIGHT WOULD GO OFF THE GAUGE WOULD WORK PROPERLY. THEN THE LIGHT STAYED ON ALL THE TIME AND THE FUEL GAUGE WOULD WORK OFF AND ON. NOW NEITHER ONE WORKS AT ALL AND WE HAVE BEEN TRYING TO ESTIMATE HOW MUCH GAS WE HAVE,BUT THAT DOES NOT ALWAYS WORK OUT. MY HUSBAND IS DISABLED AND I HAVE TO TRAVEL A CURVY COUNTRY ROAD AT 430 AM BY MYSELF AND JUST RECENTLY I RAN OUT OF GAS WHILE GOING TO WORK. MY HUSBAND WAS UNABLE TO COME AND GET ME DUE TO HIS DISABILITY SO I SAT ON THE SIDE OF THE ROAD FROM 430AM TO 630AM WAITING FOR SOMEONE TO HELP ME . THIS IS THE FIRST HYUNDAI I'VE EVER OWNED AND I WAS VERY SATISFIED UNTIL THIS PROBLEM ONLY TO FIND OUT THAT MANY PEOPLE HAVE COMPLAINED OF THE SAME PROBLEM AND HYUNDAI HAS REFUSED TO FIX THE PROBLEM. NOW THERE WASN'T AN ACCIDENT OR INJURY OR EVEN A FATALITY,BY GRACE OF GOD,BUT THERE VERY WELL COULD HAVE BEEN ALL THOSE THINGS IT SHOULD NOT HAVE TO COME TO THAT.I HOPE YOU STEP UP TO THE PLATE HYUNDAI AND PROTECT YOUR GOOD NAME WHILE THERE IS TIME TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650853October 28, 2014
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD NOISE EMITTED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650238October 27, 2014
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON THAT NIGHT WHILE DRIVING, NOTICED WHEN I PULLED INTO MY DRIVE 1/4 TANK OF GAS LEFT IN TANK. GOT INTO MY CAR THE NEXT MORNING, CHECK ENGINE LIGHT STILL ON AND THE LOW GAS LIGHT AND INDICATOR WAS BELOW EMPTY. FILLED UP AT THE GAS STATION BUT ONLY TOOK 10 GALLONS. TWO DAYS LATER SAME ISSUE BUT AS I WAS WAITING FOR GAS THE INDICATOR WENT UP PASSED 1/4 FULL. SOMETHING SEEMS WRONG WITH GAS GAUGE SENSOR. I HAVE LOOKED AND SEE NUMEROUS PROBLEMS WITH THIS. LETS GET A RECALL !!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650538October 27, 2014
ELECTRICAL SYSTEM, ENGINE
THE FIRST OCCURRENCE WAS TUES. OCT. 21 BACKING OUT OF A DRIVEWAY AND WENT TO PUT THE CAR IN DRIVE. IT STALLED RIGHT IN THE MIDDLE OF A VERY BUSY ROAD. I PUT IT IN PARK AND TRIED TO START IT AGAIN. IT DID START BUT DID NOT FEEL LIKE IT WOULD CONTINUE TO RUN. HOWEVER, IT DID. THE SECOND TIME WAS YESTERDAY WHEN I WAS DRIVING DOWN A FOUR LANE ROAD AT 40 MILES AN HOUR AND IT JUST STOPPED RUNNING. I WAS SO THANKFUL IT WAS LATER IN THE EVENING AND TRAFFIC WAS VERY MINIMAL. I PUT IT IN PARK AND IT DID START BUT AGAIN DID NOT FEEL LIKE IT WOULD CONTINUE. IT FELT LIKE IT WOULD STALL AGAIN BUT DID NOT, 2 MORE TIMES BEFORE I GOT HOME. I CALLED THIS MORNING TO GET IT RIGHT IN AND NEVER HEARD BACK. I AM AFRAID TO DRIVE IT BECAUSE OF THE TRAFFIC ON MOST OF THESE ROADS. I DO NOT FEEL LIKE I WAS TAKEN SERIOUSLY EVEN THOUGH I RECEIVED A RECALL NOTICE IN SEPT. BUT HAVE MANAGED TO MISPLACE IT. I DO NOT REMEMBER WHAT THE RECALL WAS FOR. THE SECOND TIME THIS HAPPENED A PANEL LIGHT DID COME ON. IT WAS THE MALFUNCTION INDICATOR LIGHT. I AM WORRIED ABOUT AN ACCIDENT AND POSSIBLE DEATH WITH THIS HAPPENING TO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650014October 26, 2014
TIRES
KUMHO TIRE KL21 P235/65R/17 PURCHASE 2013, SLOW AIR LEAKED AND TIRE HAS LESS 10K MILES AND CHECKED BY DEALER/TIRE CENTER WITH NO APPARENT PUNCTURE ON TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649912October 25, 2014
FUEL/PROPULSION SYSTEM
FUEL GAUGE STOPPED WORKING. SHOWED EMPTY AT ALL TIMES EVEN WHEN FULL. HAD TO ALWAYS ESTIMATE HOW MUCH GAS WAS LEFT IN ORDER NOT TO RUN OUT. IT WAS VERY INCONVENIENT AND I HAD TO FINALLY TAKE IT TO HYUNDAI TO HAVE FIXED TO THE TUNE OF $550. I AGREE THERE SHOULD HAVE BEEN A RECALL FOR THIS PROBLEM AS IT SEEMS THERE ARE MANY OTHERS HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649956October 25, 2014
VEHICLE SPEED CONTROL
I ENTERED A LIMITED ACCESS HIGHWAY AND BEGAN TO ACCELERATE TO MERGE INTO TRAFFIC WHEN THE CAR BEGAN TO ACCELERATE WILDLY WITH NO CONTROL OVER SPEED. I TRIED TO BRAKE THE CAR BUT IT KEPT ACCELERATING. I PUT CAR IN NEUTRAL AND ENGINE WAS OVER-REVVING FRIGHTENINGLY SO I TURNED OFF THE IGNITION.I FELT THE ACCELERATOR PEDAL COME UP OFF THE FLOOR AND TAP THE SOLE OF MY RIGHT FOOT. AT THIS POINT I WAS ABLE TO GET TO THE SHOULDER AND PUT ON MY 4 WAY FLASHERS. I ESTIMATE MY TOP SPEED TO BE ABOUT 75 MPH DURING THIS INCIDENT. FORTUNATELY I DID NOT CONTACT ANY OTHER VEHICLES OR OBJECTS. MY WIFE WAS IN THE FRONT PASSENGER SEAT. AFTER A FEW MINUTES,I RESTARTED THE CAR AND IT BEHAVED NORMALLY. WHEN I REACHED HOME I CALLED THE DEALER AND SCHEDULED AN APPOINTMENT WITH THE SERVICE DEPARTMENT FOR THE NEXT BUSINESS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649699October 24, 2014
FUEL/PROPULSION SYSTEM
THE FUEL LEVEL SENSORS BEGAN TO MALFUNCTION AS SOON AS THE 30 DAY WARRANTY FROM THE DEALERSHIP EXPIRED, RIGHT AROUND THE 60K MILE MARK IN 2012. WE BEGAN TO SEE THAT THE FUEL GAGE WOULD NOT INDICATE WHETHER OR NOT THERE WAS ANY FUEL, AND THE CHECK ENGINE LIGHT BEGAN TO COME ON, AND EVENTUALLY STAY ON. WE BEGAN TO HAVE TO COUNT MILES TO ENSURE WE DIDN'T RUN OUT OF GAS AND BECOME STRANDED. I CHECKED ONLINE AND FOUND A SIGNIFICANT AMOUNT OF COMPLAINTS FOR THE SAME ISSUE, YET NO RECALL FROM HYUNDAI. THIS YEAR, WE NEED TO HAVE A SMOG CHECK IN ORDER TO RENEW OUR DMV REGISTRATION. WELL, SINCE THE CHECK ENGINE LIGHT IS PERMANENTLY LIT, THE CAR DID NOT PASS THE SMOG CHECK. THE ONLY REASONS LISTED ON THE DIAGNOSTIC TEST WERE THE 3 FUEL LEVEL SENSOR MALFUNCTIONS: P0463, P0464 AND P2068. SO, NOW WE ARE FORCED TO PAY AN ENORMOUS AMOUNT OF MONEY TO FIX IT IN ORDER TO SUCCESSFULLY COMPLETE THE REGISTRATION WITH THE DMV. NOT ONLY IS THE UNFAIR, IT IS UNETHICAL FOR HYUNDAI TO NOT ISSUE A RECALL FOR SOMETHING THAT IS CLEARLY A MANUFACTURING ISSUE, AND NOTHING TO DO WITH THE "NORMAL WEAR AND TEAR" THAT COMES WITH OWNING A VEHICLE. THIS PROBLEM HAS BEEN CONTINUOUS SINCE NOVEMBER OF 2012 UNTIL TODAY, OCTOBER 24, 2014. IF THEY DO NOT ISSUE A RECALL, I WILL BE PURSUING A LAWSUIT AGAINST HYUNDAI FOR THE REIMBURSEMENT OF THE COST TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649807October 24, 2014
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE BEGAN FAULTY SHOWING EMPTY ONLY TO SLOWLY CREEP UP TO THE CORRECT LEVEL OF GAS. IT NOW SHOWS EMPTY AT ALL TIMES. FULL TANK, EMPTY TANK, MAKES NO DIFFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649118October 21, 2014
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE SENSOR FAILS TO MONITOR THE CORRECT FUEL LEVEL WHICH ACTIVATES THE "CHECK ENGINE" LIGHT. IF ANOTHER ISSUE ARISES WITH THE VEHICLE THAT WOULD ACTIVATE THE "CHECK ENGINE" LIGHT, I WOULD NOT KNOW BECAUSE THE FAILED FUEL GAUGE SENSOR KEEPS THE LIGHT ON CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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