Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10721629May 27, 2015
AIR BAGS
MY RED AIR BAG LIGHT HAS BEEN ON FOR ABOUT 2 MONTHS. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY WANTED $1500. MY ISSUE IS I DID NOTHING TO CAUSE THE AIR BAG MALFUNCTION SO WHY SHOULD I PAY THIS EXTREMELY HIGH COST. (I'M RETIRED) I ALSO SPOKE WITH THE HYUNDAI REGIONAL MANAGER AND THEY OFFERED ME $200. THIS IS A SAFETY HAZARD AND I WANT HYUNDAI TO FIX THIS!!! I TOOK MY CAR IN FOR THE AIR BAG RECALL IN 2012, SO SOMETHING CONTINUES TO BE WRONG WITH THE AIR BAG SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721630May 27, 2015
UNKNOWN OR OTHER
SUN VISOR ON DRIVERS SIDE DROPS DOWN INTO VISION OF DRIVER WITHOUT WARNING. OTHER YEARS OF HYUNDAI HAVE A RECALL FOR THE SAME DEFECT AND THIS YEAR CONTINUES THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721663May 27, 2015
POWER TRAIN
THIS VEHICLE HAS DEVELOPED A SPEED SENSITIVE "WHIRRING" SOUND WHILE THE TRANSMISSION IS ENGAGED. WE INITIALLY THOUGHT IT WAS A TIRE NOISE, BUT DID NOT GO AWAY WHEN NEW TIRES WERE INSTALLED. THE DEALERSHIP TOLD US IT WAS THE DRIVE BELT RUBBING AGAINST THE COVER, BUT FURTHER INVESTIGATION BY ANOTHER REPAIR FACILITY FOUND NO EXCESSIVE WEAR ON THE BELT, AND NO INDICATION OF CONTACT WITH THE COVER. THE NOISE IS ACTUALLY COMING FROM THE TRANSMISSION, AND IS EXACTLY AS DESCRIBED IN RECALL 102 WHICH APPLIES TO 2010 MODELS. I PLAN TO START A FIGHT WITH HYUNDAI OVER THIS REPAIR AS THE TRANSMISSIONS ARE THE SAME ON THE 2008 MODELS AS THE 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721686May 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721346May 25, 2015
SUSPENSION, STRUCTURE:BODY
AS I WAS TRAVELING EAST ON A MAIN ROAD, I TURNED LEFT ON TO A SECONDARY ROAD AT A VERY LOW RATE OF SPEED. I WAS COMPLETELY SHOCKED BY THE IMPACT OF MY VEHICLE WITH A VEHICLE THAT WAS IN THE OPPOSITE LANE, HEADED IN A SOUTHERLY DIRECTION. PRIOR TO THE COLLISION I HAD NO AWARENESS OF THE PRESENCE OF A VEHICLE STOPPED IN THAT LOCATION, AS THE VEHICLE WAS COMPLETELY OBLITERATED FROM MY VIEW BY THE LEFT SIDE VIEW MIRROR. I BELIEVE THAT THE EXAGGERATED SIZE OF THE MIRROR, AND THE LOCATION OF ITS POSITION MADE IT IMPOSSIBLE FOR ME TO HAVE A CLEAR, UNOBSTRUCTED VIEW IN THAT SITUATION. I FEEL THE DESIGN/PLACEMENT OF THE MIRROR WAS DEFINITELY A CONTRIBUTING FACTOR IN THIS ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10721192May 24, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
WHILE DRIVING HOME FROM WORK, IT GOT DARK, SO I TURNED ON THE LIGHTS ( THE LOW BEAMS) I WAS ON THE FREEWAY, THEY SEEMED FINE BUT WHEN I EXITED THE FREEWAY ONTO A DARK SURFACE ROAD, I WAS UNABLE TO SEE MORE THAN 30 FEET AHEAD OF ME . THERE WAS TOTAL BLACKNESS ABOVE THE LIGHTS. THEY ARE NOT SET PROPERLY.I LOOKED ONLINE TO RESEARCH IF OTHERS HAVE HAD THIS PROBLEM AND I FOUND OUT THAT IT IS COMMON AND PEOPLE ARE JUST DRIVING WITH THEIR HIGHBEAMS ON TO CORRECT THIS THE LOW BEAMS ARE SET AT A TERRIBLE ANGLE, IT'S CRAZY HOW BAD THEY ARE. I LIVE IN A RURAL AREA AND CAN NOT USE THE LOW BEAMS AT ALL. THEY DO NOT ILLUMINATE FAR ENOUGH INTO THE DISTANCE TO MAKE DRIVING AT NIGHT , SAFE. I PURCHASED THIS CAR FROM A DEALER 11 DAYS AGO. I DID NOT TEST DRIVE THE CAR AT NIGHT, HAD I DONE SO I WOULD HAVE ASKED TO HAVE THE LIGHTS ADJUSTED.I WOULD LIKE YOU TO LOOK INTO THIS, AS I BELIEVE THIS MODEL VEHICLE SHOULD BE RECALLED TO HAVE THE HEAD LIGHT ADJUSTMENT FIXED IN ORDER TO DRIVE SAFELY AT NIGHT AND AS NOT TO BLIND OTHER DRIVERS BY DRIVING WITH THE HIGH BEAMS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717504May 20, 2015
SUSPENSION
RIGHT FRONT AXLE. .TIRE ROD BROKE AND I CRASHED INTO A BUILDING. IT'S THE RIGHT FRONT SIDE THAT IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717369May 19, 2015
AIR BAGS
I RAN INTO A VAN TRAVELING 30 MPH. I TOTALED THE FRONT OF MY HYUNDAI SANTE FE. THE VAN IN FRONT OF ME WAS AT A COMPLETE STOP. HIS VAN HIT WAS PUSHED INTO A TRUCK THAT WAS STOPPED IN FRONT OF HIM. THE AIR BAGS NEVER DEPLOYED. WHY DIDN'T THE AIR BAGS GO OFF? THE FIREMAN AT THE SCENE EVEN SAID THEY SHOULD HAVE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10717420May 19, 2015
STEERING, WHEELS, SUSPENSION
WHILE DRIVING HOME WITH FAMILY IN VEHICLE THE CONTROL ARMS BROKE, BALL JOINTS BROKE AND THE SWAY BAR BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717428May 19, 2015
WHEELS
I WAS AT THE HYUNDAI DEALERSHIP IN STATEN ISLAND THE DAY AFTER MY TIRE WARNING LIGHT CAME ON. THEY SAID THAT I HAD TO LEAVE THE CAR OVERNIGHT TO SEE WHAT WAS WRONG WITH THE RIGHT FRONT PASSENGER TIRE. WHEN I RETURNED THE NEXT DAY THEY SAID THAT THE TIRE NEEDED AIR. MY TIRE WARNING LIGHT CAME ON TWO MORE TIMES DURING THE TIME PERIOD THAT PROCEEDED THE SERVICE. I FILLED MY TIRE AGAIN WITH AIR THE SECOND TIME. THEN THE THIRD TIME THE TIRE WAS COMPLETELY FLAT! I CALLED ROADSIDE ASSISTANCE THE NEXT MORNING AND THEY SENT SOMEONE TO COME AND PUT THE DOUGHNUT ON THE CAR. I THEN DROVE THE CAR TO CHARLEY'S TIRE A LOCAL TIRE REPAIR SHOP TO SEE WHAT WAS WRONG WITH THE TIRE. SURE ENOUGH THERE WAS A NAIL IN MY TIRE. THE TIRE WAS NON REPAIRABLE DUE TO THE TREADS BEING EXTREMELY WORN, SO $180 DOLLARS LATER I HAD A NEW COMPARABLE TIRE PUT ON MY CAR. THE TREADS ON THE OTHER THREE TIRES ARE ALSO AT RISK ACCORDING THE MECHANIC THAT REPLACED MY TIRE AT THE TIRE SHOP. THE CRAP CONDITION OF THE ROADS ON STATEN ISLAND IS NO HELP NEITHER FOR CONDITION WAS CAUSED BY A MASSIVE POTHOLE THE FORMED IN A SEWER MANHOLE COVER. TIRES ARE A SAFETY ISSUE AND THEY SHOULD BE TAKEN CARE OF THE FIRST TIME BY THE MECHANICS AT THE DEALERSHIP SINCE MOST CAR OWNERS BRING THEIR CARS THERE TO BE MAINTAINED AND FIXED, NOT THREE TIMES AND $180 LATER BY AN INDEPENDENT MECHANIC. IF DEALERSHIP MECHANICS AND SERVICE PEOPLE CONTINUE TO BE LAZY IN THIS PRACTICE, MORE AND MORE PEOPLE ARE GOING TO BE PUT IN DANGER AND GOING ELSEWHERE TO HAVE THEIR AUTOMOTIVE PROBLEMS TAKEN CARE OF PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716562May 14, 2015
STEERING
THE VEHICLE IS A 2013 HYUNDAI SANTA FE SPORT 2.0 TURBO AWD. I BOUGHT THIS VEHICLE NEW IN NOV 2012. THE VEHICLE HAS KNOWN STEERING ISSUES FROM HYUNDAI MOTORS USA. I HAD IT IN THE HYUNDAI DEALER IN RENO NV LAST MONTH TO HAVE ALIGNMENT AND FRONT STEERING CHECKED OUT AGAIN. I HAVE HAD IT IN THE DEALER TO COMPLAIN ABOUT MY STEERING BUT THEY KEEP STATING THAT IT ALL CHECKS OUT? IT IS VERY DIFFICULT TO MAINTAIN MY LANE AND IF ITS WINDY OUT I HAVE TO SLOW DOWN ON THE HIGHWAY AS IT DRIFTS AND ITS HARD TO CONTROL THE VEHICLE BACK TO MY LANE. HYUNDAI KNOWS OF THIS PROBLEM BUT HAS NOT COME UP WITH A FIX I HAVE READ AND HEARD THROUGH OTHER COMPLAINTS. THIS VEHICLE NEEDS TO BE RECALLED AS IT IS REALLY DANGEROUS TO DRIVE. I PAID ALOT OF MONEY FOR THIS CAR NEW AND ITS MY ONLY VEHICLE SO IM HOPING YOUR AGENCY CAN HELP FIX THIS PROBLEM? THANK YOU FOR YOUR TIME ON THIS SERIOUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716165May 13, 2015
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING AT 10 MPH, THE VEHICLE AUTO ACCELERATED WITHOUT ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716278May 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. WHILE THE CONTACT WAS SEATED IN THE VEHICLE, THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT SUSTAINED SHOULDER INJURIES. IT WAS UNKNOWN IF THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10716326May 13, 2015
STEERING
CAR IS UNCONTROLLABLE AT HIGHWAY SPEED WON'T STAY IN A LANE CONSTANT STEERING ADJUSTMENT IS NEEDED IT OVER REACTS WHEN ATTEMPTING TO COMPENSATE IN WINDY CONDITIONS ITS EXTREMELY DANGEROUS DEALER HASN'T ADMITTED THERE IS AN ISSUE PAID FOR ALIGNMENT AT DEALER TO NO AVAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715747May 11, 2015
ENGINE
EXITED I95 GOING 60MPH AND AS I SLOWED DOWN FOR THE RAMP THE STEERING WHEEL WENT LOOSE. AS I CLIMBED UP THE RAMP THE CAR WOULDN'T ACCELERATE AND FINALLY STOPPED 40 YARDS AFTER THE STEERING WHEEL WENT LOOSE. I HAD NO CONTROL OVER THE SPEED AFTER THE STEERING WHEEL WENT LOOSE SINCE I COULD NOT ACCELERATE. I LEARNED THE ENGINE JUST STOPPED WORKING. BASED ON WHAT I'VE READ THIS HAS HAPPENED TO OTHERS WITH SANTE FES ON THE HIGHWAY SO I WAS LUCKY I HAD JUST GOTTEN OFF THE HIGHWAY. I HAD IT TOWED TO HYUNDAI WHO ADVISED THEY HAD NEVER SEEN THIS BEFORE AND THIS WAS A 'UNIQUE' CASE AND I SHOULD 'FEEL SPECIAL'. NO CAR SHOULD JUST STOP UNLESS THE DRIVER CHOOSES TO STOP. AFTER ALMOST 3 WEEKS I GOT MY CAR BACK (5/11/15). THEY HAD REPLACED THE COMPUTER THAT RUNS THE ENGINE ('BOX ASSY- ENG MODU' & 'ELECTRONIC CONTRO'). MY VEHICLE WAS PURCHASED NEW IN NOV 2014 AND THIS EVENT HAPPENED IN APRIL 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715867May 10, 2015
STRUCTURE:BODY, SUSPENSION
PURCHASED 2011 SANTA FE W/ 29000 MILES ON 5/15/2015. NOTED EXCESSIVE RUST ON REAR SUSPENSION AND FRAME COMPONENTS, PARTICULARLY AT WELD JOINTS AND ON SUSPENSION MEMBERS - TO THE EXTENT THAT I AM CONCERNED ABOUT VEHICLE SAFETY. HAD VEHICLE INSPECTED AT TWIN CITY HYUNDAI IN KNOXVILLE AND RECEIVED EVASIVE ANSWER ABOUT HOW IT WAS A NEW YORK CAR AND THAT THE LEVEL OF CORROSION WAS BASICALLY TO BE EXPECTED. NO OFFER TO CONDUCT ANY REPAIR WORK. VEHICLE IS IN WARRANTY AND HAS BEEN METICULOUSLY CARED FOR IN ALL RESPECTS (INTERIOR, ENGINE BAY, AND OTHER BODY WORK IS EXCELLENT). I GREW UP IN COLORADO AND HAVE NEVER SEEN CORROSION THIS EXTENSIVE ON ANY VEHICLE AND DO NOT FIND THE DEALER RESPONSE ACCEPTABLE. CORROSION RESISTANCE PREPARATION DURING MANUFACTURE APPEARS TO BE INADEQUATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715546May 10, 2015
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
I WAS HEADING OUT AND THE ABS AND ESC LIGHTS CAME ON. DECIDED TO TURN AROUND AND GO BACK HOME, DUE TO FACT THAT I WAS WORRIED AND SCARED THAT SOMETHING WAS WRONG WITH ABS BRAKES AND THE ESC CONTROL, THAT MAY OR MAY NOT CAUSE A CRASH OR ACCIDENT. I DO NOT WANT TO HAVE AN ACCIDENT OR END UP GETTING HURT OR HURT ANYONE ELSE FOR THAT MATTER. READ IN MANUAL THAT IT COULD BE A FAULTY SWITCH OR SENSOR. I DO NOT HAVE THAT KID OF COSTLY MONEY TO FIX PROBLEM. I NEED MY CAR TO GET TO DOCTORS APPOINTMENTS AS I HAVE MANY HEALTH ISSUES. IF THERE IS A RECALL I WOULD LIKE TO KNOW AND HAVE IT FIXED FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715557May 10, 2015
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
WE WERE EXITING A RAMP OFF RT 75 IN FLORIDA. OUR SPEED WAS ABOUT 30 MPH. SUDDENLY WE LOSS POWER STEERING AND BRAKING AND ACCELERATION. WE COASTED TO A STOP. WE TURNED OFF THE IGNITION AND RESTARTED THE CAR AFTER ABOUT 2 MINUTES...EVERYTHING RETURNED TO NORMAL. IT WAS THE SECOND SUCH EXPERIENCE. THE FIRST WAS AUGUST 2013. THE DEALERSHIP REPLACED THE THROTTLE SENSOR AT THAT TIME. THIS LATEST EXPERIENCE IS THE EXACT DUPLICATE OF THE FIRST. I AM TAKING THE CAR TO THE DEALERSHIP TOMORROW MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715370May 8, 2015
SERVICE BRAKES, STEERING, ENGINE
I WAS DRIVING MY WHITE HYUNDAI SANTA FE LIMITED, 3.3L, 6CYL SUV HOME FROM WORK AT APPROXIMATELY 4:30 PM EASTERN STANDARD TIME. I WAS DRIVING ON THE EXPRESSWAY AT 70 MPH WHEN THE ENGINE SUDDENLY SHUTS DOWN AND I LOSE STEERING CONTROL AND BRAKES, VEERING ONTO A NARROW SHOULDER AND INTO A SLOPE THAT SENT MY SUV INTO A SWAMP DITCH, SUBMERGING THE SUV UP PAST THE FLOORBOARDS. MY INSURANCE CLAIM SPECIALIST NOTIFIED ME THAT THE VEHICLE WAS A TOTAL LOSS, AND PAID A CLAIM PAYOUT AND SETTLEMENT FAR LESS THAN THE AMOUNT STILL OWED ON THE VEHICLE. IT IS MY OPINION THAT A CYBER-ATTACK SIGNAL SENT TO THE SUV'S ENGINE IMMOBILIZER SWITCH, SHUT DOWN THE ENGINE WITHOUT WARNING, ELECTRONICALLY. THIS CAN BE ACCOMPLISHED FROM ANY HAND HELD DEVICE, MOBIL PHONE, LAP TOP COMPUTER, SATELLITE FEED, ETC. ALL THAT IS REQUIRED IS A VIN NUMBER, AND ANY SIGNAL TO THE ENGINE IMMOBILIZER SWITCH CAN SHUT DOWN THE ENGINE DANGEROUSLY AT HIGHWAY SPEEDS. THIS HAS HAPPENED AT LOWER SPEEDS OF 20MPH, WHERE I WOULD JUST TURN THE IGNITION KEY, THE SUV WOULD START THE ENGINE, AND I WOULD PROCEED. HOWEVER, AT HIGHWAY SPEEDS, I DID NOT HAVE THIS OPTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10715413May 8, 2015
ENGINE, FUEL/PROPULSION SYSTEM
LEAVING MY HOME TO TRAVEL OUT OF TOWN, THE ENGINE LIGHT CAME ON. AFTER HAVING A DIAGNOSTIC TEST COMPLETED I WAS TOLD THE SENSORS IN THE GAS TANK ARE MALFUNCTIONING (P0464) AND THIS IS A KNOWN ISSUE WITH 2007 HYUNDAI SANTE FE MODELS. THE GAUGE TELLING ME HOW MUCH GAS I HAVE IS NOT READING CORRECTLY DUE TO THE SENSOR MALFUNCTION AND CAN CAUSE ME TO RUN OUT OF GAS AT ANY TIME. THE DEALER REFUSES TO DO ANYTHING ABOUT IT WITHOUT CHARGING ME A $98 "DIAGNOSTIC FEE" EVEN THOUGH THE DIAGNOSTIC WAS DONE ELSEWHERE. I HAVE AN EXTENDED WARRANTY ON THIS VEHICLE BUT THEY REFUSE TO HONOR THAT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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