Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10749156August 17, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V472000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748982August 16, 2015
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN DRIVING ON THE FREEWAY, VEHICLE LOST POWER AND SHUT OFF, SMELLED AND SAW SMOKE COMING FROM THE VENTS. PULLED TO SIDE OF ROAD AND OPENED HOOD TO CHECK ENGINE AND FLAMES SHOT OUT, CLOSED HOOD AND TRUCKERS RAN OVER WITH FIRE EXTINGUISHERS AND CALLED FIRE DEPARTMENT. WITHIN 5 MINUTES VEHICLE WAS TOTALLY ENGULFED AND FIRE DEPARTMENT HAD ARRIVED AND COULD ONLY PREVENT FLAMES FROM SPREADING TO SURROUNDING ENVIRONMENT. VEHICLE WAS TOTALLY CONSUMED BY THIS CATASTROPHIC FIRE. CALLED HYUNDAI CORPORATE OFFICES IN CALIFORNIA TO REPORT IT AS THE VEHICLE IS UNDER WARRANTY AND WAS ASKED 'WHAT DO YOU WANT US TO DO?'. RECEIVED THE IMPRESSION THAT THEY WERE NOT GOING TO DO ANYTHING ABOUT THIS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10748014August 12, 2015
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
WHILE DRIVING AT 60 MPH THE VEHICLE LOST RPMS AND THE ABILITY TO ACCELERATE. I PULLED OVER SAFELY TO THE SIDE OF THE ROAD AND CALLED HYUNDAI ROADSIDE ASSISTANCE. ROADSIDE ASSISTANCE COULD NOT VALIDATE MY LOCATION. I ATTEMPTED TO DRIVE TO THE NEXT TOWN BUT RPMS STAYED FROM 1000-2000 AND I WAS UNABLE TO GO OVER 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747546August 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747061August 7, 2015
ENGINE
MY WIFE INDICATED THAT WHEN SHE GOT ON THE RAMP TO RT. 80 , THE CAR COMPLETELY SHUT DOWN. SHE ALSO STATED THAT SHE ALMOST HAD AN ACCIDENT SINCE SHE HAD NO BRAKES NOR POWER STEERING. THIS OCCURRENCE HAS BEEN REPORTED TO THE NATIONAL HIGHWAY SAFETY BY A NUMBER OF OWNERS YET YOU CONTINUE TO IGNORE THE PROBLEM WHICH COULD BE ATTRIBUTED TO OIL DRIPPING FROM THE VALVE COVER ON TO THE ALTERNATOR. I GUESS YOU'RE WAITING FOR SOME ACCIDENTS TO HAPPEN BEFORE TAKING ACTION....MAYBE A FEW DEATHS RESULTING FROM A CRASH. VERY PROACTIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746837August 6, 2015
VEHICLE SPEED CONTROL
WE BOUGHT THE CAR FROM ON A SUNDAY AFTERNOON IT WAS MY GIFT FOR MOTHER'S DAY, THE SAME DAY WE DROVE THE CAR OF THE LOT THE CAR STALL FOR THE FIRST TIME AND WE CALL THE DEALERSHIP TO ASK ABOUT THE PROBLEM. THE DEALERSHIP STATED TO BRING THE CAR IN. AFTER A FEW HOURS I RECEIVED A CALL TO COME PICK UP THE CAR. MY HUSBAND WAS VERY SURPRISE TO KNOW THE CAR HAD STALL AND ASKED IF THERE WAS SOMETHING WRONG WITH THE CAR AND WE WERE TOLD ALL IT NEEDED WAS A BATTERY CHANGE. MY HUSBAND PROCEEDED TO ASK FOR MANAGEMENT BUT THE SALES ASSOCIATE TOLD US THAT IT WAS NORMAL FOR A CAR TO STALL ONCE IN A WHILE??? MY HUSBAND WAS FRUSTRATED WITH EVERYONE, THE SALES ASSOCIATE INFORMED US THAT THE CAR HAD 3 PREVIOUS OWNERS ONLY BECAUSE THEY HAD PURCHASED THE SAME CAR NEWER. WE DID NOTICE DAMAGE ON THE BACK BUMPER OF THE CAR BUT IT HAD BEEN PAINTED OVER AND ALSO MY HUSBAND NOTICE THE FRONT HAD ALSO BEEN PAINTED OVER. AGAIN WE ARGUED WITH SALES BUT GOT NO WHERE!!! SOMETHING SHOULD BE DONE ABOUT THIS! A DEALER-SALES-ASSOCIATE SHOULD NOT PUT MY FAMILY AT RISK JUST TO MAKE A DOLLAR! THERE IS SOMETHING VERY WRONG ABOUT THAT. SINCERELY YOURS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10746558August 5, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE. IN ADDITION, FUEL LEAKED FROM THE FUEL TANK FROM UNDERNEATH THE REAR DRIVER'S SIDE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746565August 5, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE WAS MAKING AN ABNORMAL NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,759.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746000August 4, 2015
UNKNOWN OR OTHER
I WAS HEADING HOME AROUND 9 PM LAST NIGHT AND ONLY A FEW BLOCKS FROM HOME WHEN I HEARD A LOUD "POP" THAT SOUNDED LIKE A GUN SHOT. I LOOKED AROUND AND DIDN'T SEE ANYTHING OUT OF THE ORDINARY BUT A FEW SECONDS LATER I STARTED TO HEAR TINY PIECES OF GLASS FALLING DOWN ON MY SUNSHADE UNDER THE PANORAMIC SUNROOF ON MY 2013 HYUNDAI SANTA FE SPORT. WHEN I GOT HOME, I SAW THAT THE FRONT HALF OF MY SUNROOF HAD SPONTANEOUSLY EXPLODED. LUCKILY, THE SUNROOF AND SHADE WERE CLOSED WHEN IT HAPPENED, AND I WASN'T HURT, BUT IT SCARED ME TO THINK IT COULD HAVE HAPPENED WHEN THE ROOF WAS OPEN OR WHILE DRIVING ON THE FREEWAY! WHEN I TOOK MY CAR INTO THE DEALERSHIP TODAY, THEY SAID THE ROOF HAD NOT BEEN RECALLED AND IT WAS NOT COVERED UNDER WARRANTY. I HAD TO OPEN A CLAIM WITH MY INSURANCE TO START THE REPAIR. THIS IS A HUGE DEFECT AND SAFETY ISSUE AND HYUNDAI NEEDS TO TAKE RESPONSIBILITY FOR THE PROBLEM AND COVER THE COST OF REPAIRS AND MY RENTAL CAR. ORDERING THE PARTS AND HAVING THEM SHIPPED FROM OVERSEAS AND THE REPAIRS ARE ESTIMATED TO TAKE AT LEAST A WEEK, IF NOT TWO. SIMPLE RESEARCH ON THE INTERNET HAS LEAD ME TO MANY OTHER COMPLAINTS OF EXPLODING SUNROOFS ON HYUNDAI'S AND OTHER VEHICLES MANUFACTURED AT THE SAME PLANTS SUCH AS KIA AND FORD, AS WELL AS NUMEROUS PHOTOS OF VEHICLES WITH IDENTICAL DAMAGE. HYUNDAI HAS ACKNOWLEDGED THE PROBLEM, YET MY LOCAL HYUNDAI DEALERSHIP WILL NOT RECOGNIZE IT AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745899August 3, 2015
UNKNOWN OR OTHER
PAINT IS PEELING ON THE LEFT HOOD AND ROOF OF CAR NEAR WINDOW. THERE HAS BEEN NO PHYSICAL DAMAGE TO CAUSE PEELING AND FLAKING OF PAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745905August 3, 2015
UNKNOWN OR OTHER
PAINT IS PEELING ON THE LEFT HOOD AND ROOF OF 2010 SANTA FE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745033July 30, 2015
UNKNOWN OR OTHER
THE AIR CONDITIONER CUTS OFF ON LEVEL 4 WHILE DRIVING IF I CUT IT DOWN TO LEVEL 3 IT COMES BACK ON BUT WILL EVENTUALLY CUTS OFF COMPLETELY.. IS THERE A RECALL ON AC PARTS, BLOWER, CODES ETC?? THIS HAPPENS TOOO MUCH..ITS REALLY FRUSTRATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745055July 30, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTE FE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THERE WAS THE SMELL OF FUEL INSIDE THE CABIN. THE CONTACT STATED THAT THE SMELL INCREASED WHEN THE AIR CONDITIONING WAS ACTIVATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FRACTURED AND WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V317000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745075July 30, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ENTIRE SUBFRAME HAD SEVERE CORROSION AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744857July 30, 2015
UNKNOWN OR OTHER
WHILE DRIVING THE DRIVER SIDE SUN VISOR CAME LOOSE AND DROPPED IN FRONT OF MY FACE CAUSING LOSS OF VISIBILITY. THE PLASTIC HUB THAT HOLDS THE VISOR SHAFT INTO THE CEILING OF THE CAR BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744564July 29, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING AT HIGH SPEEDS, THERE WAS A SUDDEN INCREASE AND SUDDEN DECREASE IN ENGINE RPMS. THE CONTACT STATED THAT THE ELECTRICAL FUNCTIONS OF THE VEHICLE FAILED AND A LOUD NOISE EMITTED FROM UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE ENGINE STALLED BRIEFLY, BUT WAS ABLE TO RESUME NORMAL OPERATION. WHILE DRIVING AT LOW SPEEDS, THE FAILURE RECURRED; HOWEVER, THE ENGINE STALLED COMPLETELY. THE CONTACT MANEUVERED TO THE EMERGENCY LANE AND WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED FOR HESITATION OF THE MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744787July 29, 2015
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE WAS STOPPED WITH MY FOOT ON BRAKE. THE ENGINE BEGAN TO RACE FOR SEVERAL SECONDS AND THEN RETURNED TO NORMAL. IT SEEMED AS IF THE TRANSMISSION WAS IN NEUTRAL WHEN THIS HAPPENED AS THERE WAS NO LABORING OF THE ENGINE. THE CAR WAS IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744841July 29, 2015
VISIBILITY/WIPER
AS I WAS DRIVING, THE DRIVER'S SIDE VISOR BECAME DETACHED UNEXPECTEDLY AND BLOCKED MY VISION. BECAUSE IT WAS ATTACHED BY A WIRE (FOR THE LIGHTED MIRROR), IT WAS DANGLING AND I HAD TO HOLD IT UP WITH ONE HAND WHILE TRYING TO DRIVE TO A SAFE LOCATION TO PARK. IT WAS EXTREMELY DIFFICULT TO HOLD THE VISOR HIGH ENOUGH OUT OF THE WAY AND BE ABLE TO DRIVE. THIS WAS A VERY DANGEROUS SITUATION, WHICH COULD HAVE CAUSED AN ACCIDENT, ESPECIALLY IF I HAD BEEN TRAVELING AT A FASTER SPEED, OR CORNERING. RECALL THESE VISORS BEFORE SOMEONE IS SERIOUSLY INJURED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744200July 28, 2015
SERVICE BRAKES
ON OR ABOUT JULY 1ST 2015 I WAS ABOUT TO CHANGE THE BRAKE PADS ON MY HYUNDAI SANTA FE. UPON REMOVAL OF THE TIRE I NOTICE THAT THE BRAKE BACKING PLATE WAS RUSTED THROUGH AND WAS HANGING BY A SLIVER OF RUSTY METAL. THIS AUTO USES A MINIATURE DRUM BRAKE AFFAIR ON THE REAR WHEELS TO ACTUATE THE PARKING BRAKE. IN MY OPINION, IF THE CENTER OF THE BACKING PLATE RUSTS AWAY AND CAUSES THE BRAKE SHOE RETAINING PINS TO COME OUT THE BRAKE SHOE COULD CONTACT THE METAL DRUM AREA WHICH WOULD CAUSE THE AUTO TO HAVE IT'S PARKING BRAKE ENGAGE WITHOUT WARNING, LOCKING UP THE REAR DRIVE WHEELS, WHICH COULD RESULT IN AN SERIOUS ACCIDENT. THIS AUTO WAS INTO THE DEALER FOR AN OIL CHANGE IN JUNE OF 2015 AND AT THAT TIME THE SERVICE WRITER INFORMED ME THAT THE BRAKE PADS NEEDED CHANGING BUT NO MENTION WAS MADE OF THE RUSTED OUT BACKING PLATE EVEN THOUGH IT WAS OBVIOUS THAT IT NEEDED REPLACEMENT. I ALSO BELIEVE THAT A BACKING PLATE SHOULD NOT RUST THROUGH IN LESS THAN 10 YEARS. I BASE THIS ON THE FACT THAT I WORKED FOR A SERVICE GARAGE FOR OVER 10 YEARS AND HAVE DONE THE WORK ON MY OWN VEHICLES FOR OVER 40 YEARS AND IN MY EXPERIENCE BACKING PLATES SHOULD NOT RUST TO THE POINT OF PERFORATION IN LESS THAN 10 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744337July 28, 2015
VEHICLE SPEED CONTROL, ENGINE, FUEL/PROPULSION SYSTEM
MY SANTA FE AWD 2008 WAS BOUGHT IN JUNE 2009 AND NOW HAS ~99K MILEAGE. I HAD FOUR OR FIVE SIMILAR INCIDENTS WITH MY SANTA FE STARTING ON 4/21/15, WHICH LED TO SIGNIFICANT POWER LOSS AND SPEED LOSS OF THE CAR ON THE ROAD. THE FIRST TIME, I WAS DRIVING ON A LOCAL ROAD AT ~25 MPH. SUDDENLY I FELT THE CAR LOST THE POWER AND BEGAN TO SLOW DOWN. I STEPPED DOWN ON THE ACCELERATOR, BUT THE CAR COULD NOT ACCELERATE (THE SPEED DROPPED TO ~10 MPH). I SAW 3 SYSTEM INDICATOR/WARNING LIGHTS ON: THE ESC OFF(ELECTRONIC STABILITY CONTROL) AND CHECK ENGINE INDICATORS HAD A STEADY LIGHT AND THE AWD SYSTEM WARNING LIGHT WAS FLASHING. I PULLED OFF TO THE SIDE OF THE ROAD, SHUT OFF THE CAR, WAITED ~1 MINUTE, AND THEN RESTARTED THE CAR. THE CHECK ENGINE LIGHT STAYED ON, BUT THE OTHER LIGHTS WENT OUT. THEN I DROVE THE CAR TO CONTINUE TO MY JOB. THE 2ND INCIDENT OCCURRED ON MY WAY HOME. THE SAME SCENARIO EXCEPT THAT I WAS DRIVING AT ~40 MPH AT THE TIME. THE SUDDEN POWER LOSS CAUSED THE CAR SPEED QUICKLY DROPPED TO ~10 MPH AND PROBABLY LED THE CAR BEHIND MINE TO MAKE A SUDDEN STOP TO AVOID A CRASH. AGAIN, I PULLED OFF TO THE SIDE OF THE ROAD, SHUT OFF THE ENGINE, AND THEN RESTARTED THE CAR WITH THE CHECK ENGINE LIGHT STAYING ON. THE OTHER TIMES I WAS ON THE CRESENT CITY CONNECTION (BRIDGE) IN THE CENTER LANE. I HAD TO WORK MY WAY OVER TWO LANES TO TURN THE VEHICLE OFF TO RESTART TO CONTINUE ON MY WAY TO OR FROM WORK. AFTER THE 5TH TIME, I DID SOME RESEARCH ONLINE AND FOUND AN ARTICLE STATING THAT THIS PROBLEM WAS ON THE TSB (TECHNICAL SAFETY BULLETIN). MAYBE SOMEONE SOMEWHERE SHOULD BE AWARE OF MORE THAN ONE VEHICLE HAVING THIS PROBLEM.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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