Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10876879June 27, 2016
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: P235/65R17. WHILE MAKING LEFT OR RIGHT TURNS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES SHOWED TREAD SEPARATION AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED WITH THE SAME MAKE AND MODEL TIRE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V624000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 41,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876725June 27, 2016
VEHICLE SPEED CONTROL
ACCELERATING AWAY FROM STOP LIGHT, ACCELERATOR PEDAL DETACHED FROM FIREWALL. THE VEHICLE WAS 15-20 FT. INTO A FIVE LANE INTERSECTION. THE VEHICLE IDLED THROUGH THE INTERSECTION SAFELY INTO A PARKING LOT. FORTUNATELY THIS HAPPENED AT 0610 ON 26 JUNE 2016 WHEN TRAFFIC WAS LITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876726June 27, 2016
POWER TRAIN
SINCE PURCHASE (NEW), THE VEHICLE HAS INTERMITTENTLY EXHIBITED A ISSUE WITH ITS TRANSMISSION. WHEN COLD (ORIGINALLY IN THE WINTER MONTHS BUT NOW IN THE WARMER MONTHS AS WELL), BACKING THE CAR UP AND PLACING IT IN DRIVE CAUSES A 'HARD DROP OR LOCK INTO FORWARD GEAR AFTER THE VEHICLE HAS STARTED MOVING. THIS HAS BEEN REPORTED TO THE DEALER AND INSPECTION OF THE COMPUTER MEMORY SHOWS NO ISSUES. THE PROBLEM IS INCREASING INFREQUENCY AND REGULARITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876440June 24, 2016
AIR BAGS
MY HYUNDAI SANTA FE AIR BAG LIGHT TURNED ON. I GOOGLED THIS ISSUE AND IT SEEMS LIKE A LOT OF HYUNDAI SANTA FE OWNERS EXPERIENCED THE SAME THING A LITTLE AFTER REACHING 100K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876060June 23, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING, A FUEL ODOR EMITTED IN THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS RUSTED AND LEAKING. AS A RESULT, THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V317000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876072June 23, 2016
POWER TRAIN
I HAVE A 2017 SANTE FE LIMITED ULTIMATE AND WHEN SLOWING DOWN TO BETWEEN 10 TO 15 MPH AND THEN TRYING TO ACCELERATE THE 3.3 LITER MOTOR 6 SPEED TRANSMISSION HESITATES WHEN DOWN SHIFTING FROM 3RD GEAR TO 2ND GEAR. THIS HESITATION LEFT ME IN INTERSECTIONS A FEW SECONDS LONGER THAN I SHOULD HAVE BEEN MAKING THE CARS COMING FROM THE OPPOSITE DIRECTION DANGEROUSLY CLOSE TO ME. I'VE BEEN TO TWO HYUNDAI DEALERSHIPS AND AFTER TEST DRIVING THE CAR WITH ME THE HYNDAI MECHANICS TOLD ME THIS WAS THE WAY THE CARS WERE DESIGNED AND WITHOUT CODE LIGHTS COMING ON THEY COULD NOT FIX THE CAR. HEARING THIS FROM HYUNDAI MECHANICS WAS NOT CONFIDENCE INSPIRING TO LEARN THAT WITHOUT A CODE LIGHT COMING ON THEY COULD NOT FIND OR FIX A PROBLEM. ALSO AT HIGHWAY SPEEDS IF YOU STEP DOWN ON THE GAS TOO FAR THE CAR WILL DOWN SHIFT TO MUCH AND THE MOTOR WILL REV UP TO 6000 RPMS RESULTING THE CAR NOT ACCELERATING. I HAD A 2011 SANTE FE GLS WITH A 6 CYLINDER MOTOR AND IT SEEMED TO BE MORE RESPONSIVE THE TRANSMISSION FOR THAT YEAR SEEMED BETTER MATCHED FOR THE MOTOR AND WORKED FLAWLESSLY. HOPEFULLY HYUNDAI FINDS A FIX/UPDATE FOR THIS PROBLEM BECAUSE THERE IS A LOT TO LIKE ABOUT THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876079June 23, 2016
SEAT BELTS
I HAVE A 2017 HYUNDAI SANTE FE LIMITED ULTIMATE AND WHEN A PASSENGER SITS IN THE FRONT PASSENGER SEAT AND DOES NOT HAVE THERE SEAT BELT FASTENED NO AUDIBLE WARNING SOUND ALARMS TELLING THEM TO FASTEN THERE SEAT BELT. I HAVE GONE TO A HYUNDAI DEALERSHIP AND THE MECHANIC TOLD ME THAT THE AUDIBLE ALARM ONLY GOES OFF IF THE DRIVER DOESN'T HAVE THEIR SEAT BELT FASTENED. THIS DOES NOT SEEM RIGHT TO ME THEY ALSO TOLD ME THAT THEIR IS NO RECALL ON MY VEHICLE FOR THIS PROBLEM. I CALLED HYUNDAI CUSTOMER SERVICE ( 800 633-5151) AND THEY TOLD ME THE SAME THING THAT THEIR IS NO RECALL ON MY VEHICLE FOR THIS PROBLEM. ALTHOUGH I DID READ ON THE NHTSA WEBSITE THAT THEIR WAS A RECALL FOR THIS PROBLEM. I'M GETTING VERY FRUSTRATED WITH HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876209June 23, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE CONTROL ARM AND WHEEL BEARING SEIZED AND WERE UNUSUALLY WORN. THE MECHANIC WAS UNABLE TO REPLACE THE TIRES DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 122,644.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875853June 22, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE, AS WELL AS A FUEL PUDDLE UNDER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V317000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875961June 22, 2016
POWER TRAIN
PURCHASED NEW ON APRIL 17TH OF THIS YEAR. VEHICLE CONTINUALLY HAS A PROBLEM ACCELERATING FROM LOW SPEED....ROUGHLY BETWEEN 2 AND 10 MILES AN HOUR. IF YOU SLOW DOWN BUT DO NOT COME TO A COMPLETE STOP THE VEHICLE WILL HAVE A LONG PAUSE THEN LURCH INTO CORRECT GEAR. RENDERS CAR NEARLY UNDRIVEABLE AT LOW "PARKING LOT" TYPE SPEEDS. DEALER STATES THAT WITHOUT A CHECK ENGINE LIGHT THERE IS NO PROBLEM. CLEARLY THERE IS SOME SORT OF PROBLEM AS EVERY COMPLAINT I SEE IS REGARDING THIS EXACT SAME ISSUE. HYUNDAI NEEDS TO FIX THIS OR I WILL TERMINATE MY LEASE AND SEEK REIMBURSEMENT FOR MONEY SPENT ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875994June 22, 2016
UNKNOWN OR OTHER
ON SEVERAL OCCASIONS THE FUEL GAUGE IS NOT REGISTERING THAT THERE IS GAS AFTER HAVING FILLED THE TANK TO CAPACITY. IT IS IMPOSSIBLE TO KNOW IF THE CAR HAS GAS OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875671June 21, 2016
FUEL/PROPULSION SYSTEM
THE FUEL LEVEL SENSORS IN THIS CAR HAVE FAILED. REGARDLESS OF THE AMOUNT OF GASOLINE IN THE TANK, THE FUEL GAUGE READS THAT THERE IS NO FUEL, AND THE CHECK ENGINE LIGHT REMAINS "ON" AT ALL TIMES. THIS IS A SAFETY ISSUE BECAUSE IT CAN LEAD TO A SITUATION WHERE THE DRIVER RUNS OUT OF FUEL (SINCE THE FUEL GAUGE IS NOT ACCURATE) AND THE CAR STALLS IN THE MIDDLE OF TRAFFIC. THAT HAS NOT YET HAPPENED TO ME, BUT IT COULD. BASED ON A SHORT INTERNET SEARCH FOR OTHERS WHO HAVE HAD A SIMILAR ISSUE, AND DISCUSSING THE ISSUE WITH LOCAL AUTOMOTIVE REPAIR SHOPS, THIS IS A COMMON PROBLEM FOR THIS VEHICLE. THERE IS NO EVIDENCE ON THE NHTSA SITE THAT THIS COMMON PROBLEM HAS LED TO A RECALL, BUT I BELIEVE THAT IT SHOULD. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875498June 21, 2016
VEHICLE SPEED CONTROL
WHEN DEPRESSING THE ACCELERATOR AT SPEEDS LESS THAN ABOUT 10MPH, THE VEHICLE HAS A VERY SIGNIFICANT HESITATION - ABOUT 2 SECONDS WHEN THE VEHICLE IS COMPLETELY NON-RESPONSIVE. HAPPENS EVERY TIME AT LOW SPEED TURNS, AND IS DANGEROUS WITH VEHICLES BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875556June 21, 2016
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT AND LOW FUEL LIGHT COME ON EVEN WITH A FULL TANK OF GAS. I'VE RECEIVED SEVERAL ESTIMATES TO HAVE THE FUEL SENSOR REPLACED AND IT WILL COST ANYWHERE FROM $600 TO $700. THIS SHOULD BE A RECALL CONSIDERING THE AMOUNT OF PEOPLE WITH THE SAME PROBLEM AND SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875655June 21, 2016
AIR BAGS
THE AIRBAG LIGHT KEEPS GOING ON AND OFF, THEN IT STAYS ON, HAD IT CHECKED AND NOTHING WAS WRONG WITH THE AIRBAG, VEHICLE WAS STATIONARY, IN MOTION IN TEMPLE TX, ON THE STREET AND ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875188June 20, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE'S LOWER FRAME CONTROL ARM WAS MAKING A CLICKING NOISE. THE DEALER DIAGNOSED THAT THE A FRAME NEEDED TO BE REPLACED; HOWEVER, THE BOLTS THAT HELD THE FRAME WERE RUSTED. THE A FRAME WAS NOT ABLE TO BE REMOVED AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER ISSUED A PREVIOUS RECALL THAT WAS DIRECTLY RELATED TO THE FAILURE; HOWEVER, THEY WERE UNABLE TO IDENTIFY THE RECALL NUMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875338June 20, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING 60 MPH, THE BRAKES FAILED TO DISENGAGE AFTER THE BRAKE PEDAL WAS DEPRESSED AND A BURNING ODOR WAS NOTICED. THE ANTI-LOCK BRAKING SYSTEM AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM ALL FOUR TIRES. THE CONTACT LEFT THE VEHICLE IDLING FOR AWHILE AND THE SMOKE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC AND ELECTRICAL CONTROL UNITS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10875431June 20, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I AM DRIVING, BOTH FREEWAY AND CITY DRIVING, THE CAR WILL STUTTER SLIGHTLY AND THEN THE ESC OFF LIGHT COMES ON ALONG WITH THE CHECK ENGINE LIGHT. WHEN THIS HAPPENS I LOSE ACCELERATION AND HAVE TO PULL OVER, TURN MY CAR OFF, WAIT A MINUTE OR TWO, AND THEN RESTART THE CAR. THE ESC OFF LIGHT GOES AWAY AND I ONCE AGAIN HAVE ACCELERATION BUT THE CHECK ENGINE LIGHT REMAINS ON. THE PROBLEM OFTEN REPEATS ITSELF DURING THE SAME TRIP, SOMETIMES 30 MINUTES LATER, SOMETIMES JUST 2 MINUTES LATER. THE STOP LAMP SWITCH WAS REPLACED DURING THE RECALL CAMPAIGN 09V122 WHEN THE SAME PROBLEM WAS OCCURRING. A FEW MONTHS AGO THIS STARTED AGAIN, IT IS ALL THE SAME ISSUES AS I HAD BEFORE THE STOP LAMP SWITCH WAS REPLACED DURING THE LAST RECALL. BECAUSE I LOSE ACCELERATION WITH NO WARNING AND QUICKLY FALL TO 20MPH AND BELOW, I HAVE TO QUICKLY PULL OVER TO THE SIDE OF THE ROAD AND DO MY BEST TO AVOID AN ACCIDENT WHICH IS DIFFICULT WHEN YOU ARE LOSING MOMENTUM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874870June 17, 2016
POWER TRAIN
WHEN SLOWING DOWN THEN ACCELERATING TO A HIGHER SAY (SAY IN STOP AND GO TRAFFIC) THE TRANSMISSION FREQUENTLY LUGS AND STRUGGLES TO SELECT A GEAR, RESULTING IN A SIGNIFICANT ACCELERATION DELAY. THIS POSES A SAFETY ISSUE AS A DELAY IN ACCELERATION COULD LEAD TO A COLLISION. THIS HAS BEEN AN ISSUE SINCE THE CAR WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874600June 16, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I BOUGHT THE VEHICLE ON 5/7/16. ON 6/2/16 I WAS DRIVING ON HIGHWAY 395 WHEN I NOTICED SMOKE COMING OUT OF THE ENGINE COMPARTMENT. THE CAR STARTED LOSING POWER AND EVENTUALLY DIED. WHEN I GOT IT PULLED OVER TO THE SIDE OF THE ROAD I NOTICED FLAMES COMING OUT FROM THE FRONT OF THE ENGINE. I GRABBED WHAT I COULD AND GOT OUT OF THE CAR. WITHIN 5 MIN THE FRONT OF THE CAR WAS ENGULFED IN FLAMES. I HAD APPROXIMATELY 675 MILES ON IT. I HAVE CONTACTED HYUNDAI BUT THEY HAVE NOT RESPONDED TO ME. I ORDERED A COPY OF THE POLICE REPORT BUT HAVE NOT RECEIVED IT YET. I HAVE PICTURES THAT I HAVE ATTACHED. I AM CONCERNED ABOUT THIS HAPPENING TO OTHER PEOPLE. THANKFULLY I DIDN'T HAVE GRANDKIDS IN THE CAR, I'M NOT SURE I WOULD HAVE BEEN ABLE TO GET THEM OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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