Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11296985January 3, 2020
FUEL/PROPULSION SYSTEM
HAVE ONLY HAD THE 2020 SANTAFE 2.0T FOR A FEW WEEKS - 1,000 MILES. IT IS GOING TO THE SHOP (SELLING DEALER). THE TURBO LAG HAS ALMOST GOT ME T-BONED TWICE WHEN PULLING OUT INTO TRAFFIC. THIS IS CLEARLY A SAFETY ISSUE. IT DID NOT SEEM THIS WAY ON THE TEST DRIVE. THE OVERALL POWER HAS GONE DOWN THE PAST FEW WEEKS. TRYING TO PASS SOMEONE - HAH, MAKE SURE YOU HAVE PLENTY OF ROOM, BECAUSE THAT TURBO LAG WILL BITE YOU IN THE BUTT WHEN YOU PULL OUT AND SUDDENLY YOU ARE STUCK IN THE ONCOMING LANE WAITING FOR THE ENGINE TO KICK IN. AFTER AN INSPECTION BY THE DEALER - THEY SAID " NOTHING IS WRONG, IT IS PERFORMING EXACTLY AS DESIGNED AND WITH SPECS". REALLY SCARY WHEN THE DEALER SERVICE WRITER TELLS YOU - "IT IS PERFORMING AS DESIGNED". I TAKE THAT TO MEAN THEY ARE FULLY AWARE OF THIS SAFETY DESIGN FLAW/DEFECT. THE DEALER THEN SAID - JUST DRIVE IT IN THE "SPORT" MODE AND IT WILL NOT BE AS BAD. THAT IS LUDICROUS. THE DEFAULT MODE IS "COMFORT" AND THAT IS WHERE THE BEST RIDE AND PERFORMANCE, MILEAGE, ETC. IS TO BE ACHIEVED. I TOOK A TEST DRIVE WITH THE DEALER'S MECHANIC. HE ADVISED THAT HE GETS THIS COMPLAINT EVERY SINGLE DAY. IT IS A SAFETY DESIGN DEFECT INHERENT IN THE ENGINE. HE CHECKED FOR ANY ERROR CODES OR SOFTWARE UPDATES - NONE ARE PRESENT OR AVAILABLE. THE MECHANIC VERBALLY CONFIRMED THAT THE "ENGINE LAG" IS CLEARLY THERE. HOWEVER, WHEN THE SERVICE WRITER COMPLETED THE TICKET, HE WROTE THAT THE MECHANIC SAID HE COULD NOT DUPLICATE THE PROBLEM. THAT IS AN ABSOLUTE UN-TRUTH. IN MY OPINION - THIS IS A VERY CLEAR SAFETY ISSUE WHEN TRYING TO MERGE INTO TRAFFIC OR PASS ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292573January 2, 2020
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS COMING FROM FOOD SHOPPING, ON AUGUST, 26, 2019 AND WAS TRYING TO LEAVE OUT MY PARKING SPOT. WHILE ME BACKING OUT, MY VEHICLE ACCELERATED BACKWARD AND WHILE I TRIED TO STOP MY VEHICLE IT TAPPED INTO A LIGHT POLE. I WAS TRYING TO GET MY SELF OUT OF THIS WEIRD SITUATION. I SWITCHED GEARS TO PARK MY CAR, AND MY CAR ACCELERATED FORWARD SLAMMING INTO A BRICK WALL AND ALSO RUBBING AGAINST IT. MY CAR THEN SLOWLY STARTED TO BACK UP NOT EVEN LETTING ME BE ABLE TO BREAK OR SWITCH GEARS. FOR THE LAST TIME IT ACCELERATED FORWARD SIDE SWIPING A LADY CAR AND HITTING THE BRICK WALL AGAIN. MY AIR BAGS DID NOT GO OFF, LEAVING ME WITH AN CONCUSSION AND ALSO SEVER NECK AND HEAD PAIN. THIS ALL HAPPEN SO SUDDENLY AND RANDOMLY. I BARELY REMEMBERED WHAT HAPPENED UNTIL SEEING A VIDEO OFF OF THE CAMERA AT A NEAR BY GAS STATION. THIS SITUATION WENT FROM SOMETHING WEIRD HAPPENING INTO A VERY DANGEROUS AND SCARY SITUATION. I CONTACTED NATIONAL CONSUMERS AFFAIRS HYUNDAI MOTOR VEHICLE, BECAUSE MY CAR HAD BEEN TOTALED, I WAS LEFT WITH HOSPITAL BILLS AND ALSO MY INSURANCE MAY GO UP, BECAUSE OF THE WHOLE SITUATIONS. I THOUGHT I WOULD HAVE CAME TO SOME CLOSURE WHEN IT CAME TO THEM HELPING ME OUT WITH MY SITUATION, BUT THEY TOLD ME THEY CAN'T FIND NOTHING WRONG WITH MY CAR AND THERE WAS NO DEFECT OR ANYTHING. AFTER SENDING THESE PEOPLE PICTURES, THE VIDEO, AND EVEN PROOF OF ME GOING TO THE HOSPITAL MORE THAN ONCE,THEY MADE ME FEEL LIKE THIS WAS ALL MY FAULT. I SPOKE TO A "PRIVATE" CONTRACTOR FROM HYUNDAI THAT WAS SUPPOSED TO LOOK INTO MY CAR AND ALSO A SPECIALIST THAT DIDN'T WANT TO GIVE ME HIS LAST NAME WHILE LOOKING INTO MY CASE. ALSO A LADY FROM HYUNDAI CALLED ME FROM A PRIVATE NUMBER FROM THE COMPANY. THIS ALL SEEM SO WEIRD TO ME AS IF THEY WERE SCAMMING ME WHEN IT CAME TO A SERIOUS SITUATION LIKE THIS. I FEEL LIKE HYUNDAI IS RUNNING FAKE INVESTIGATIONS. I'M HOPING NHTSA DO SOMETHING ASAP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11292416January 1, 2020
ENGINE
AFTER EXTENSIVE TRIPS TO THE MAINTENANCE SHOP (PEPBOYS) MY SANTA FE IS NOW NEEDING TO GET THE ENGINE REBUILT. THE CAUSE SO I AM TOLD IS A FAILED OIL PUMP IN THE ENGINE. I WAS PICKED UP AFTER HAVING TO GO BACK THE THE SHOP BECAUSE IT WOULD NOT START. IT WAS TOWED IN TO PEPBOYS, AND THEY TOLD ME IT WAS A ONE OFF WITH THE STARTER AND ALL WAS GOOD NOW. I PICKED UP THE SUV AND DROVE IT OUT OF THE PARKING LOT DOWN THE STREET ONLY TO HAVE THE ENGINE SHUT OFF MID DRIVE IN THE MIDDLE OF THE ROAD. IT WAS TOWED BACK INTO PEPBOYS AND NOW THEY ARE TELLING ME IT IS A OIL PUMP FAILURE AND THE ENGIN IS LOCKED UP AND IT NEEDS TO BE REBUILT. IS THIS A FACTORY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292467January 1, 2020
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE BACKING OUT OF GARAGE THROTTLE STUCK NEARLY CAUSING A MAJOR ACCIDENT. FAULTY TPS SEEN MANY WITH SAME COMPLAINTS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292133December 30, 2019
ENGINE
MANY TIME MY HYUNDAI ENGINE HESITATES WHEN STARTING OFF. ONLY DOES THIS OCCASIONALLY. MY 2013 SANTE FE HAS DONE THIS HESITATION SEVERAL TIMES WHEN I DO NOT EXPECT IT TO BE DONE. THE DEALER HAS CHECK IT AND ADJUSTED IT BUT STILL HESITATES, BUT NOT OFTEN.DEALER INDICATES THAT THERE IS NO RECALL. HAPPENS WHEN I AM STARTING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291872December 29, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE GAS GUAGE IN THIS VEHICLE STOPPED WORKING OVER A YEAR AGO AND WE HAVE RAN OUT OF GAS IN THE MIDDLE OF TRAFFIC WHEN WE KEEP OUR GAS GUAGE FILLED IN THIS VEHICLE ALL THE TIME CAUSING A DANGER TO OURSELVES AND OUR CHILDREN SOMEDAY SOMEBODY IS GOING TO HIT US DUE TO THIS ISSUE KEEPS HAPPENING IN THE MIDDLE OF TRAFFIC AND THE ROAD AND INTERSTATE. IT CONSTANTLY KEEPS SHOWING US EMPTY WHEN WE ARE NOT. I HAVE READ MANY REVIEWS THAT THIS HAPPENS WITH MANY OF THESE VEHICLES AND IT HAS YET TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291717December 28, 2019
STEERING
LOTS OF LATERAL PLAY (CLICKING SOUND)IN STEERING EVEN WHEN NOT DRIVING.WHILE DRIVING STEERING SHAKES VIOLENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291546December 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. WHILE DRIVING 17 MPH, THE BCA BRAKING SYSTEM ENGAGED, THE VEHICLE LOST POWER, AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, WHICH RETURNED IT BACK TO NORMAL. THE VEHICLE WAS TAKEN TO O'BRIEN HYUNDAI FT MYERS (2850 COLONIAL BLVD, FORT MYERS, FL 33966, (239) 880-8631) WHERE IT WAS TEST DRIVEN FOR APPROXIMATELY 77 MILES; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 16693618 AND A LOANER VEHICLE. THE CONTACT REFERENCED NHTSA ID NUMBER: 10167260. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291646December 27, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL, IT BEGAN LEAKING FUEL AND WAS UNABLE TO BE DRIVEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHAKER'S FAMILY HYUNDAI (674 STRAITS TURNPIKE, WATERTOWN, CT 06795) TO BE REPAIRED AGAIN. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291168December 25, 2019
ENGINE, POWER TRAIN
WHEN THE VEHICLE IS STOPPED, AND WHEN STARTING TO ACCELERATE, THERE ARE TIMES WHEN I'LL EXPERIENCE A 1-2 SECOND DELAY OR HESITATION, BEFORE THE ENGINE/TRANSMISSION ENGAGE. THIS SEEMS TO OCCUR MOSTLY WHEN THE WHEELS ARE IN A TURNED POSITION. IT CAN BE A FRIGHTENING EXPERIENCE AT AN INTERSECTION, WITH NO POWER. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291079December 24, 2019
STEERING
NOTCHY STEERING, FEELS LIKE THE STEERING WHEEL STICKS, REQUIRING YOU TO USE ADDITIONAL FORCE TO TURN THE WHEEL. THIS CAUSES OVER-CORRECTING WITH THE POTENTIAL TO SWERVING INTO OTHER LANES OR OFF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290792December 23, 2019
ENGINE
I WAS DRIVING ON THE HIGHWAY, AFTER PICKING UP MY GRANDCHILDREN FROM SCHOOL (ABOUT 15 MILES AWAY), AND STARTED TO SPEED UP SO I COULD PASS A SEMI TRUCK AND MY SUV JUST WENT COMPLETELY DEAD WITHOUT WARNING. MY ACCELERATOR STOPPED WORKING AND I LOST POWER COMPLETELY. IT WAS A FRIGHTENING EXPERIENCE, AS I LOOKED INTO THE REVIEW MIRROR THE SEMI TRUCK WAS BARRELLING DOWN UPON US AND I COULDN'T GET THE SUV STARTED BACK UP. AS MY CAR WAS SLOWING DOWN, I QUICKLY PUT MY EMERGENCY LIGHTS ON AND THE SEMI TRUCK HAD TO SWERVE AROUND US, BLARING HIS HORN. THANK GOODNESS, NO ONE WAS COMING TOWARDS US IN ONCOMING TRAFFIC, OR THIS WOULD HAVE BEEN A HORRIBLE ACCIDENT. MY CAR SLOWED DOWN AND I MANAGED TO PULL OFF THE SHOULDER, I TRIED STARTING IT BUT IT PUTTERED AND WENT OUT. I HAD NO WARNING LIGHTS ON -ON MY DASH TO LET ME KNOW WHAT WAS WRONG. I WAITED AND TRIED STARTING MY CAR BUT SAME THING, IT STARTED BUT DIED OUT. I LOOKED UNDER THE HOOD AND COULDN'T FIND ANYTHING WRONG. AFTER ABOUT 15 MINUTES, I TRIED AGAIN AND THIS TIME IT STARTED AND WE SLOWLY DROVE HOME. I HAD A MECHANIC LOOK AT MY CAR AND HE SAYS I NEED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290855December 23, 2019
ELECTRICAL SYSTEM, ENGINE
OUR VEHICLE HAD THE TURBO FAIL . AFTER REPLACING THE TURBO, THE ENGINE DIED UPON TEST DRIVE. THEY REPLACED THE ENGINE AND GAVE US THE VEHICLE BACK. THE NEXT DAY IT WOULD NOT CRANK. DEALERSHIP JUMPED THE VEHICLE OFF. THE NEXT DAY IT WOULD NOT START AGAIN . THIS TIME THEY HAD TO TOW IT . IT HAS BEEN IN AND OUT OF THE DEALERSHIP FOR 4 MONTHS AND TOWED 3 TIMES . EACH TIME THE VEHICLE WOULD NOT CRANK WITH 48HRS OF GETTING THE CAR RETURNED TO US. THEY BLAMES SECURITY SYSTEM, KEY FOB, BRAKE SWITCH , GROUNDING, AND NOW THE STARTER. EACH TIME THEY STATED IT WAS FIXED AND THEN WE HAD THE ISSUE HAPPEN AGAIN . I FILED A SAFETY CONCERN WITH HYUNDAI BUT THEY REFUSED TO ADDRESS OUR CONCERN. THEY SAID THEY WERE TOLD BY PALMER'S HYUNDAI THAT THE VEHICLE WAS FINE. I EXPLAINED I WAS CONCERNED OF MY FAMILIES SAFETY OF THE VEHICLE DIED WHILE TURNING OR ON THE INTERSTATE. THERE ARE MULTIPLE REPORTS OF THIS ONLINE FOR THE VEHICLE. THEY STATED I CAN TAKE IT UP WITH THE DEALERSHIP BUT THEY COULDN'T HELP WITH ANYTHING. THEY SAID IF IT FAILED IN TRAFFIC AND SOMEONE WAS HURT , THEN I COULD CALL BACK AND THEY WOULD ADDRESS IT THEN . I OWN 4 HYUNDAI VEHICLES AND HAVE HAD ANOTHER PREVIOUSLY . IT IS VERY SAD TO BE TREATED LIKE THIS WHEN YOU ARE A LIFELONG CUSTOMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290898December 23, 2019
STRUCTURE:BODY
REAR DRIVER SIDE DOOR DOESN'T OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. BASED ON EVERYTHING I HAVE BEEN READING SEEMS TO BE A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290927December 23, 2019
ENGINE
TL* THE CONTACT OWNED A 2015 HYUNDAI SANTA FE. WHILE DRIVING 5-10 MPH, SMOKE AND FLAMES APPEARED FROM THE FRONT OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND CONTACTED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A POLICE TOW YARD. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS INSPECTED. DON MOORE HYUNDAI (3200 VILLA POINT, OWENSBORO, KY 42303, (270) 685-5555) AND THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11290474December 21, 2019
SUSPENSION
OUR MECHANIC HAS IDENTIFIED SIGNIFICANT CORROSION TO THE DRIVER'S SIDE REAR TRAILING ARM, A SAFETY AND OPERATIONAL VULNERABILITY CONSISTENT WITH NHTSA SAFETY RECALL NOTICE 09V123000. THE NHTSA SAFETY RECALL OBSERVES THE DANGER OF THE REAR TRAILING ARM FRACTURING, AND INCREASING THE RISK OF A VEHICLE CRASH. WE HAVE CONTACTED THE LOCAL DEALERSHIP AND THE MANUFACTURER, HYUNDAI, ABOUT THE SAFETY VULNERABILITY, RESULTING FROM THE LATENT MANUFACTURING WEAKNESS. AS DETAILED IN THE ATTACHED FILE. THE DEALER SERVICE DEPARTMENT IS INDIFFERENT TO THE FAULTY VEHICLE PART AND SAFETY VULNERABILITY, AND NO RESPONSE HAS BEEN RECEIVED FROM THE MANUFACTURER. WE ARE ATTACHING PHOTOS OF THE REAR TRAILING ARM CORROSION CONSISTENT WITH THE MANUFACTURING FAILURE IDENTIFIED IN THE NHTSA SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290265December 20, 2019
ENGINE
PREVIOUS HYUNDAI VEHICLE CAUGHT FIRE. AT THE TIME THE CAUSE WAS UNKNOWN. WAS FORCED BY HYUNDAI TO BUY BACK VEHICLE AND PURCHASED A BRAND NEW HYUNDAI VEHICLE. I WAS NEVER TOLD THAT THIS WAS A BRAND WIDE ISSUE AND THAT THE NEW VEHICLE I PURCHASED WOULD END UP UNDER THE SAME RECALL THAT CAUSED PREVIOUS VEHICLE TO CATCH FIRE. I AM TERRIFIED TO DRIVE THIS VEHICLE. I CONTACTED HYUNDAI TO EXPLAIN THE SITUATION AND HAVE BEEN DEALING WITH AN UNPROFESSIONAL CUSTOMER REPRESENTATIVE. I AM FEARFUL FOR MY LIFE IN THIS VEHICLE AND EXPLAINED WHEN I PURCHASED THE NEW ONE THAT I DID NOT WANT TO EVER GO THROUGH THIS SITUATION AGAIN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11290001December 19, 2019
STEERING
2013 HYUNDAI SANTE FE SPORT 'STEERING BEGAN A "HESITATION", "LAG", "PLAY" WHEN TURNING THE STEERING WHEEL EVEN SLIGHTLY IN EITHER DIRECTION.' THE PROBLEM WILL INCREASED AS 3 DIFERENTE CERTIFIED MECHANICS ALREADY INFORMED ME. IT APPEARS ALL THESE PROBLEMS ARE ATTRIBUTABLE TO HYUNDAI'S ELECTION TO USE A CHEAP RUBBER COUPLER BETWEEN THE STEERING COLUMN AND STEERING LINKAGE.' 'THE REPLACEMENT PART IS $6.88. HYUNDAI DEALERSHIPS CHARGE $400-$500 TO REPLACE IT. NHTSA SHOULD HAVE LONG AGO ORDERED HYUNDAI TO EFFECTUATE A REPLACEMENT OF THIS PART WITH ONE MADE OF A MATERIAL THAT WILL NOT DEGRADE AS THIS PART DOES.' HYUNDAI HAS ISSUED SEVERAL EXTENDED WARRANTIES FOR SOME MODELS, EVEN THOUGH THEY KNOW ITS THE SAME PROBLEMS FOR ALL THE MODELS WITH THIS CHEAP RUBBER COUPLER. MOST OF THIS INFORMATION WAS FROM OTHER OWNER'S COMPLAINS, BUT THE NEW INFORMATION I HAVE WAS FROM THE HYUNDAI SERVICE DEPARTMENT. AFTER REPLACING MY ENGINE IN A RECALL (WHERE MY CAR STOPPED AND FIRE STARTED IN MY ENGINE), I FOUND OUT ABOUT THIS RUBBER COUPLER. EVERYONE FROM HYUNDAI SERVICE DEP KNOWS THIS PROBLEM SHOULD BE IN A RECALL, BUT THEY JUST WILL DO NOTHING TO GET IT TO NHTSA. THEY JUST STATED 'NHTSA IS THE ONLY ONE THAT CAN REQUEST FOR A RECALL.' TODAY I SPOKE AGAIN WITH THE HYUNDAI SERVICE MANAGER (AT RED HOAGLAND HYUNDAI WINTER HAVEN, FL ), BECAUSE AFTER CALLING HYUNDAI RECALL DEP AND BEING TOLD THAT 'IF THE SERVICE DEP DECIDES THAT THIS REPLACEMENT SHOULD BE IN A RECALL THEY COULD REQUEST FOR A EXTENDED WARRANTY FROM THE HYUNDAI RECALL DEP, OR NHTSA NEEDS TO PUT A RECALL FOR THIS PROBLEM'. ITS CLEAR THAT EVERYONE KNOWS THIS PROBLEM SHOULD BE IN A RECALL AND THAT IT IS A LIFE THREATENING SITUATION, BUT NO ONE DOES ANYTHING ABOUT IT. ARE YOU GUYS WAITING FOR SOME ONE TO DIE BECAUSE OF THIS PROBLEM BEFORE PUTTING A RECALL? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11289929December 18, 2019
EXTERIOR LIGHTING
WHEN DRIVING AT NIGHT THERE IS A BLACK SHADOW ON THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE. IT IS NOT FIXED BY REAIMING LIGHTS. IT IS WORSE AS YOU HIT BUMPS IN THE RODE. IT MAKES IT IMPOSSIBLE TO DRIVE AT NIGHT! I WAS DRIVING IN MY SUBDIVISION AND COULD NOT SEE A WOMAN WALKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289739December 17, 2019
STEERING
STEERING EXHIBITS "STICTION" AFTER DRIVING FOR 20-30 MINUTES. THIS BECOMES WORSE AS SPEED IS INCREASED. SMALL MOVEMENTS OF THE WHEEL PRODUCE NO STEERING EFFECT BUT RESISTANCE IS FELT. WHEN THE RESISTANCE IS OVERCOME, THE RESULT IS SLIGHT OVER STEER. UNDER THESE CONDITIONS IT IS DIFFICULT TO DRIVE IN STRAIT LINE AS CONSTANT CORRECTIONS AND RE-CORRECTIONS ARE REQUIRED BACK AND FORTH. THE EFFECT IS THAT THE STEERING FEELS TO "FREEZE" UNTIL A MINIMUM BREAK OUT FORCE IS APPLIED, RESULTING IN AN OVERSHOOT PAST THE INTENDED POINT. IT IS SIMILARLY NECESSARY TO APPLY A POSITIVE RETURN TO CENTER FORCE TO RETURN TO STRAIT, AS THE NORMALLY PRESENT SELF CENTERING FEEL IS NOT PRESENT FOR SMALL STEERING ANGLES. THE PROBLEM CAN SOMETIMES BE DETECTED AFTER BEING AT REST FOR A FEW MOMENTS BUT IS NOT INTRUSIVE AT SLOW SPEED. HOWEVER, FROM ~40 UP IT IS VERY TIRING TO STAY IN LANE. HAVE WORKED WITH ONE DEALER WHO PERFORMED A SAS CALIBRATION WITH NO IMPROVEMENT. THEY CLAIM "CANNOT REPRODUCE" BUT SPEND MOST EFFORT TRYING TO PERSUADE ME THAT THE STEERING IS NORMAL. HOWEVER, THE ISSUE DID NOT SHOW UP UNTIL ~ 10,000 MILES WHICH INCLUDED LONG ROAD TRIPS ON THE INTERSTATE WITH NO ISSUES. HAVE REFERRED ISSUE TO HYUNDAI CONSUMER AFFAIRS WHO HAVE ASKED ME TO WORK WITH ANOTHER DEALER - CURRENTLY WAITING FOR A CALL BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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