Hyundai Santa Fe Complaints (2023)

205 consumer complaints on file.

#11731120April 14, 2026
ELECTRICAL SYSTEM:HORN
The contact owns a 2023 Hyundai Santa Fe. The contact stated that while operating the vehicle, the horn was inoperable and inaudible when pressed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730529April 11, 2026
UNKNOWN OR OTHER
Today, i received an extended warranty for my horn. There is a known issue with water getting into the horn and causing them to fail. Upon researching this, people have reported having their horns changed several times. This is a safety matter that an extended warranty is not fixing. Please enforce a recall so that this matter may be properly resolved. Canada has already issued a recall, I hope we can do the same. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728083March 30, 2026
ENGINE, ELECTRICAL SYSTEM
During on driving, engine stopped 3 or 4times since Jan/2025 Last time engine stopped yesterday around 6:30pm on 3/30/2026 at [XXX] between [XXX] and [XXX] in Los Angeles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728065March 30, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
On March 4, 2026, at approximately 7:30 AM EST, while driving my 2023 Hyundai Santa Fe Limited on [XXX] , the vehicle experienced a sudden loss of propulsion while traveling at approximately 70 mph (posted speed limit). The vehicle would not accelerate or maintain speed and would not move forward when placed in drive, indicating a failure within the powertrain/transmission system. The vehicle is currently located at a Hyundai dealership and is available for inspection upon request. This incident created a significant safety risk, as I was traveling at highway speed in active traffic when the vehicle unexpectedly lost the ability to move under its own power. This placed me at risk of being rear-ended and made it difficult to safely maneuver out of traffic. The vehicle was inspected by a Hyundai dealership. Diagnostic trouble code P284001 (Shift Fork “D” Position) was identified, and I was informed the failure is transmission-related. The condition was reproduced by placing the vehicle in drive, at which point the vehicle would not move. The vehicle has been inspected by the dealership. The manufacturer has been notified but has not physically inspected the vehicle. No police or insurance inspection was involved. There were no warning lights, messages, or prior symptoms before the failure. The issue occurred suddenly without any indication of a problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727870March 30, 2026
STRUCTURE:BODY
Driving on sunny day, the fixed roof glass located between the windshield and sunroof exploded across the entire width of the glass insert with a very distracting noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727778March 29, 2026
ENGINE
Oil pan leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725596March 19, 2026
WHEELS
I have been fighting this issue now for 2 years, vibration while driving interstate speeds, especially right rear seat. I have had tires replaced twice trying to fix balance issue only to find out that one rim will not road force balance correctly, even with tire matched it only reduced road force balance to 20lbs (30lbs with out match). I have had it at discount tire and Gettel Hyundai of Lakewood ranch, FL several times. Hyundai sent a senior tech to look at tires, did not speak to me to get explanation of my concern, did a balance, got same numbers and said was good to go. My other 3 rims have a max road force of 12lbs without even being matched. This causes vibrations when driving, extra wear and force on the tire and is a safety concern. This rim is the issue and Hyundai refuses to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724541March 16, 2026
UNKNOWN OR OTHER
Driving to work and a loud noise (pop) was heard and then I realized the sunroof had basically exploded. Glass was all over the car and all over myself. I immediately got off the road and turned on my hazard lights to assess the situation. This could have caused an accident had I not remained calm. Contacted dealership this morning. Waiting to hear back. No prior warning to this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724503March 15, 2026
FUEL/PROPULSION SYSTEM
While driving on the interstate at 70mph the vehicle’s fuel injectors failed causing the vehicle to lose power suddenly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722808March 8, 2026
POWER TRAIN
On 6/7/2023 with the original owner, the vehicle displayed code P1c2D03, according to carfax history the transmission was replaced 7/12/2023. I purchased the vehicle in May, 2025. In December, 2025, while driving to work I experienced intermittent loss of ability to accelerate, followed by the vehicle again displaying code P1C2D03 in the Bluelink app. The dealership performed a software update and told me to come get my car. On Monday, February 16, 2026, I started the vehicle and the dash displayed "Transmission error. Check transmission fluid immediately!", I again had it towed to the dealership where it has remained for the past three weeks. Now I have been called again to pick up the vehicle as the dealership cannot duplicate the error. At this time I am unsure if the service center actually checked the transmission fluid as the warning indicated should be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722136March 4, 2026
UNKNOWN OR OTHER
I have attached a photo since I couldn’t save it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722135March 4, 2026
ENGINE
I am submitting this complaint regarding a safety-related incident involving my 2023 Hyundai Santa Fe on February 14, 2026. While driving, the vehicle suddenly began to overheat, creating an immediate safety hazard. I was close to my home and was able to return there safely, but once parked, I observed coolant leaking from the front of the vehicle. Due to the risk of further overheating or engine failure, the vehicle was not drivable and had to be towed to a local Hyundai dealership. At the time of the incident, the vehicle had fewer than 38,000 miles and was purchased brand new. Despite this, the dealership informed me that the repair would not be covered under warranty, claiming the radiator damage was caused by “road debris.” However, they did not provide any evidence of an impact, puncture, or external damage. The only documentation offered was a video showing coolant spewing from the radiator after a technician inserted an object into the grille. This video does not demonstrate any pre‑existing road damage or confirm that debris caused the failure. I requested proof of actual damage multiple times, including photographs or inspection notes showing an impact point, but none was provided. Without verifiable evidence of external damage, I am concerned that this may represent a premature component failure or a potential safety defect in the cooling system. The sudden overheating while driving, combined with the lack of substantiated cause, raises significant safety concerns for me and potentially for other owners of this model. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718566February 17, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The horn stops working which is a safety hazard in case someone is backing into you, etc. This horn has stop working 4 times and had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718300February 16, 2026
UNKNOWN OR OTHER
1. The factory-supplied scissor-type jack that came with my 2023 Hyundai Santa Fe failed. While changing a flat tire on the side of the road, the jack collapsed three times and could not hold the vehicle. Yes, the jack is still available for inspection. I have it in my possession and have provided photographs of the jack, its capacity label, and the incident location as evidence. 2. My safety was put at serious risk. The vehicle fell off the jack three times while I was attempting to change the tire on the road. The car remained on the ground without a tire until roadside assistance arrived. If I or a family member had been under or near the vehicle when it fell, we could have been seriously injured or killed. My wife and three toddlers travel in this vehicle, making this a major safety concern for our family. 3. No. Rosen Hyundai dismissed my concern. Service Manager Jeff Bravieri claimed the jack is rated for 3 tons (6,000 lbs) and blamed user error. But my photo shows the jack's label states 1,200 kg (2,645 lbs). The road was flat. The dealership dismissed my safety concern and refused to replace the jack unless I paid for it. They have not inspected the jack despite my request until the involvement of Hyundai Motor America. 4. Not sure, that vehicle and jack have been inspected by the manufacturer, police, or insurance representatives. However, manager later agreed to inspect it and instead blamed user error. I am reporting this directly to NHTSA because the dealership and Hyundai have not taken this safety defect seriously. 5. No. No warning lights or signs. The jack looked normal. It failed the first time when I used it in an emergency situation. 6. The jack label says 1,200 kg (2,645 lbs). My vehicle weight is 1,724 kg (3,801 lbs) . The jack is under-rated and unsafe. It failed on a flat road. The dealer ignored the evidence. I fear this could happen to others and cause serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716823February 9, 2026
ELECTRICAL SYSTEM
Needed to use horn in an emergency situation and that's when I found out my horn no longer works. 20,000 miles on 2023 Hyundai Santa Fe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715329February 3, 2026
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? Horn How was your safety or the safety of others put at risk? My horn stopped working - cannot use it when driving to warn other drivers - safety issue Has the problem been reproduced or confirmed by a dealer or independent service center? Not reproduced, but dealership has confirmed the horn stopped working on three separate occasions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership - three times Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. Hyundai dealership said my fuse blown on three separate occasions causing the horn to stop working. My horn stopped working a few months ago, then about a month ago and again last week - all due to blown fuses to which the dealership has no explanation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714950February 2, 2026
UNKNOWN OR OTHER
Total horn failure, both horns. Took vehicle to the dealership, diagnosed both horns need to be replaced. None in stock. Horns ordered , no dates known by Hyundai when they will be in stock. Hyundai admits it h. Known with many models Driving a car in Buffalo NYwith. Out a horn driving a vehicle,r Nissan , is VERY DANGEROUS and scary. I do not think that Hyundai is taking this issue seriously and they need a recall and plan to fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714851February 1, 2026
UNKNOWN OR OTHER
2023 Hyundai Santa Fe Calligraphy repeated horn failures since purchasing vehicle new. Will be having 5th and 6th horns replaced with no effective remedy as vehicle has less than 11K miles on it and this urgently safety failure needs to be corrected. There is no warning of the horn failure until you need them to prevent an emergency/collision warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713619January 27, 2026
ELECTRICAL SYSTEM
While driving after dark, a different car traveling in opposite direction almost caused head on collision while driving in the wrong lane. Driver of the Santa Fe attempted to activate horn on vehicle to alert other vehicle that they were traveling in the wrong lane/direction, but horn failed to sound. Driver was narrowly able to avoid physical collision as a result. Driver took vehicle to dealership and it was determined both high and low horns had failed again (total horn system failure), and the dealership replaced under warranty. This is the second time in less than 2 years of ownership the horns have failed and needed to be replaced. Dealership stated horn failure is common in the 2023 Santa Fe, but is only covered under the 5 year/60000 mile warranty despite being a known defective part. Hyundai should offer a voluntary recall to repair affected vehicles with redesigned parts as the horns failing is a known issue and failure can result in severe safety risk while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713618January 27, 2026
POWER TRAIN
Component/System Failure: The electronic throttle control system malfunctioned. The vehicle is reporting powertrain diagnostic trouble codes P2118 and P2101 through the Hyundai manufacturer mobile application (Bluelink), indicating an electronic throttle actuator / throttle control motor issue. The vehicle is available for inspection upon request. Safety Risk: This malfunction poses a safety risk because it can cause sudden loss of throttle response, reduced engine power (limp mode), or stalling while driving. Loss of throttle control increases the risk of a crash, especially in traffic or at intersections. Reproduction / Confirmation: The issue is ongoing. The check engine light remains illuminated and the fault codes continue to be displayed in the Hyundai mobile application. The problem has not yet been diagnosed by a dealership due to lack of immediate service availability. Inspections Performed: The vehicle has not yet been inspected by a Hyundai dealership or the manufacturer due to delayed service appointments. No inspections have been performed by police or insurance representatives. Warning Indicators / Symptoms: The check engine light illuminated and remains on. Diagnostic trouble codes P2118 and P2101 are displayed in the Hyundai mobile application. The warning light first appeared in late January 2026. Current Vehicle Condition: The vehicle is considered unsafe to drive due to the active electronic throttle control fault and risk of sudden loss of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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