Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11385370December 28, 2020
AIR BAGS
THE AIR BAG LIGHT STAYS ON WHILE DRIVING. UNKNOWN CAUSE OF THE PROBLEM. RECALL WAS DONE PRIOR TO BUYING THE CAR TO MY KNOWLEDGE. BUT I ASSUME THAT THE PART WENT OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385128December 27, 2020
ENGINE
WAS STOPPED AT A RED LIGHT, AND WHEN THE LIGHT TURNED GREEN AND STEPPED ON THE GAS, THE CAR MOVED INITIALLY AND THEN STOPPED ACCELERATING. IT SPUTTERED ALONG, SLOWLY ACCELERATING A LITTLE BIT AT A TIME. THIS HAPPENED FOR THE REST OF THE RIDE HOME. THE ENGINE LIGHT ALSO WAS FLASHING THIS ENTIRE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385054December 26, 2020
ENGINE, POWER TRAIN
I HAVE HAD ON AT LEAST A HALF DOZEN TIMES WHERE THE VEHICLE WILL NOT ACCELERATE AFTER STOPPING, AND THEN ATTEMPTING TO ACCELERATE. FOR EXAMPLE: LEAVING A PARKING LOT GOING ONTO A ROADWAY ATTEMPTING TO ACCELERATE QUICKLY TO GET UP TO THE SPEED LIMIT. ATTEMPTING TO TURN LEFT AT A FLASHING RED LEFT TURN LANE TRAFFIC LIGHT. THE VEHICLE WILL ROLL ABOUT 10-20', BUT WILL NOT ACCELERATE, LIKE THE TRANSMISSION IS NOT ENGAGING. SOMETIMES THE ENGINE WILL REV TO 4000-5000RPMS. I WILL QUICKLY LET OFF OF THE THROTTLE, THEN IT WILL TAKE OFF. THE ENGINE DOES NOT REV EVERY TIME. THE DEALERSHIP REPLACED A MODULE ON THE TRANSMISSION APPROXIMATELY ONE YEAR AGO, BUT IT DID NOT HELP. THEY HAD IT FOR ONE DAY IN JULY 2020, ATTEMPTING TO REPLICATE THE PROBLEM, BUT TO NO AVAIL. THE MOST RECENT INCIDENT WITH THE VEHICLE WHERE THIS FAILURE TO ACCELERATE OCCURRED WAS 12/26/2020, WHERE UPON LEAVING A SERVICE STATION ONTO A FOUR LANE ROAD, IT ONCE AGAIN ROLLED TO 10-15 MPH, BUT WOULD NOT GO WHILE THE ENGINE RPMS WENT TO 4000. AS TRAFFIC WAS RAPIDLY APPROACHING I KEPT MY FOOT ON THE THROTTLE, AND IT FINALLY STARTED PICKING UP SPEED. THIS IS GETTING TO BE A DANGEROUS VEHICLE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384694December 23, 2020
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SANT FE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT WHILE DRIVING, BRAKING, TURNING, OR STOPPING, THE STEERING WHEEL SHOOK ABNORMALLY. THE VEHICLE WAS TAKEN TO PINEHURST TOYOTA (10760 US 15 501 HWY, SOUTHERN PINES, NC 28387, (833)267-2310) AN AUTHORIZED SERVICE DEALER FOR HYUNDAI, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COUPLER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384566December 22, 2020
ENGINE
I WAS DRIVING MY VEHICLE ON THE HIGHWAY AT 60MPH. I WAS ON A SLIGHT INCLINE AND PROCEEDED TO PASS THE VEHICLE IN FRONT OF ME. UPON ARRIVING TO THE UPCOMING TOWN I NOTICED A DISTINCT LOUD KNOCK IN THE ENGINE COMPARTMENT AND LOSS OF POWER, I IMMEDIATELY PULLED IN TO A SERVICE STATION. THE MECHANIC INFORMED ME THAT IS SOUNDED LIKE A CONNECTING ROD AND DRIVING IT ANY FURTHER WOULD NOT BE RECOMMENDED. I WAS QUITE A DISTANCE FROM HOME AND SO WITH A TOW SERVICE AND RENTAL CAR I PAID ALMOST $700.00 TO GET HOME WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384586December 22, 2020
POWER TRAIN, WHEELS, UNKNOWN OR OTHER
ALL WHEEL DRIVE SYSTEM DOES NOT ENGAGE. WAS TOLD BY HYUNDAI SERVICE TEAM THAT THIS IS A RECURRING PROBLEM IN THE SANTA FE AND A VERY EXPENSIVE FIX. I MYSELF HAVE SEEN HUNDREDS OF PEOPLE WITH THIS ISSUE ON VARIOUS FORUMS. CAR ONLY HAS 123,000 MILES AS OF 12/21/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384602December 22, 2020
ENGINE
I WAS DRIVING DOWN A VERY BUSY HIGHWAY ON 12/21/20 AND MY ENGINE COMPLETELY SEIZED, NO WARNING AND INCREDIBLY TERRIFYING. THE CAR CAME TO A VERY SUDDEN STOP, AND WE WERE VERY LUCKY THAT WE WERE NOT KILLED IN AN ACCIDENT. MY CAR BEGAN SMOKING AND IT SMELLED AS IF IT WERE BURNING, WE CALLED THE FIRE DEPARTMENT IMMEDIATELY. I WAS UNABLE TO START THE CAR AGAIN, AND I WAS ALSO UNABLE TO SWITCH IT TO NEUTRAL SO THAT I COULD GET OUT OF THE BUSY TRAFFIC. HAD TO CALL 911 AND PRAY THAT I WAS NOT HIT WHILE WAITING FOR THEM. I TRIED CONTINUOUSLY TO START MY CAR SO THAT I COULD MOVE OUT OF THE TRAFFIC, BUT ENGINE COMPLETELY SEIZED, GEAR WOULD NOT SHIFT TO NEUTRAL, AND WE WERE STRANDED IN A VERY DANGEROUS SITUATION. ONCE COPS CAME WE HAD TO HAVE THE CAR TOWED 40 MILES AWAY AND IT IS NOW SITTING USELESSLY IN THE DRIVEWAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11384399December 21, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IT WAS INDICATED BY A LETTER FROM HYUNDAI MOTOR AMERICA THAT THE BRAKE SYSTEM ON THIS CAR CAN POSSIBLY REACT TO A ELECTRICAL SHORT IN THE ANTI-LOCK BRAKE SYSTEM, CAUSING A FIRE WITHIN THE ENGINE COMPARTMENT. THEREFORE A RECALL WAS INITIATED, BUT A SOLUTION FOR REPAIR, FOR THE PAST 4 MONTHS, IS NOT YET AVAILABLE. IT IS MY OPINION THAT A CAR WITH THIS CONDITION IS NOT SAFE TO DRIVE AND THEREFORE HYUNDAI SHOULD FURNISH A LONER CAR FOR THE PERIOD IT TAKES TO MAKE A SAFETY REPAIR OR REPLACE THE CAR. THE CONSUMER REFERENCED RECALL 21V-303. THE CONSUMER INQUIRED ABOUT THE PURPOSE OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384469December 21, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I PURCHASED MY 2014 SANTA FE SPORT FROM FORD MOTOR SALES LOCATED@10700 FORD ROAD DEARBORN,MICHIGAN IN OCTOBER 2020. AFTER A WEEK OF DRIVING IT BACK AND FORTH TO WORK,IT STARTED NOT ACCELERATING AND I KEPT SMELLING LIKE SOMETHING WAS BURNING IN IT. I TOOK IT BACK AND FORTH TO THE DEALERSHIP FOR THIS SAME ISSUE NOW THE ENGINE IS KNOCKING AND THE OIL WONT STAY IN IT EITHER,AFTER ITS BEEN CHANGED TOO. IM HEARTBROKEN AND ITS CHRISTMAS AND I HAVE NO TRANSPORTATION AT ALL TO GET TO WORK FOR ME AND MY FAMILY. I'M A FRONTLINE WORKER FOR THE COVID-19 TEAM HERE IN MICHIGAN AT THE BE WELL MEDICAL CENTER FOR BIOTECH LABORATORIES AND CAN LOSE MY JOB IF I DONT GET THIS FIX IMMEDIATELY. THIS RECALL EXPLAINS ALOT THATS WHY MY POOR TRUCK IS DYING. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384274December 20, 2020
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
THERE IS A SIGNIFICANT LEAP OR JERK WHEN IT SHIFTS FROM 1ST TO 2ND GEAR. SEEMS TO HAPPEN WHEN THE CAR IS COLD. I HAVE TAKEN IT TO THE LOCAL HYUNDAI DEALERSHIP THAT CLAIMED IT DIDN'T DO IT WHEN THEY DROVE IT. AFTER PICKING IT UP FROM THEM, THE CAR RAN BEAUTIFULLY FOR ABOUT TWO WEEKS. THEY DON'T CLAIM TO HAVE DONE ANYTHING BUT FROM I CAN FIND OUT ABOUT THIS PROBLEM IS THAT THEY RESET THE COMPUTER BUT IT DOESN'T FIX ANYTHING. THIS IS A SAFETY HAZARD. THE CAR JERKS VIOLENTLY WHEN STARTING OFF AT A STOP LIGHT AND JERKS VIOLENTLY WHEN IT COMES TO A STOP AS DOWNSHIFTS. I HAVE BEEN ABLE TO MAKE IT STOP WHEN I PUT IT IN PARK, TURN OFF THE ENGINE AND THEN TURN IT BACK ON. SEEMS TO RESET THE COMPUTER AND IT'S OK FOR A WEEK. I BELIEVE HYUNDAI DOES KNOW ABOUT THIS PROBLEM WITH THE SANTA FE AND THE ELANTRA. THEY JUST HAVE NOT COME UP WITH AN UPDATED SOFTWARE PROGRAM THAT WILL FIX THIS HAZARDOUS SITUATION. THE OTHER PROBLEM IS THE BLIND SIDE DETECTION BECOMES DISABLED WHEN IT IS RAINING MAKING THAT A HAZARDOUS SITUATION AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383941December 17, 2020
STRUCTURE:BODY, SUSPENSION
BROUGHT MY VEHICLE IN FOR A ALIGNMENT AND THEY DISCOVERED THE RUSTED AND CORRADIATED REAR LEFT TRAILING CONTROL ARM ON MY 2003 HYUNDAI SANTA FE, I BROUGHT TO DEALERSHIP AFTER THAT TO GET A RECALL AND THE TOLD ME THAT SINCE THE VEHICLE WAS BOUGHT IN ND AND THAT STATE IS NOT INCLUDED IN THE RECALL THEY WILL DECLINE THE WORK, EVEN THOU MINN. IS RIGHT NEXT DOOR LIKE I LIVE ABOUT 1 MILE TO MN THEY STILL WOULDN'T EXCEPT THE RECALL, IT IS OBVIOUS THE PART THAT IS ON RECALL FITS MY CAR, WHEN LOOKING ON THE RIGHT SIDE ARM THERE IS NO RUST OR CORROSION. THE DEALER STATES IT IS NOT SAFE TO DRIVE VEHICLE, BECAUSE THE ARM IS STARTING TO BEND ALSO. SO WHAT DO I DO NOW, IT WILL BE VERY COSTLY TO FIX,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383694December 16, 2020
STRUCTURE:BODY
CAR UNIBODY RUSTED THRU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383786December 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON A HIGHWAY AND SHE HEARD A RATTLING SOUND AT 60 MPH. THE ENTIRE DASHBOARD LIGHTS ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE BRAKE THE VEHICLE AND CRUISE OVER TO THE SHOULDER OFF THE HIGHWAY. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC FOUND THE ENGINE TO BE INTERNALLY DAMAGED CAUSING A SLOW TO NO CRANK. THE SERPENTINE BELT WAS REMOVED AND THE MECHANIC ATTEMPTED TO ROTATE THE CRANK BY HAND BUT GOT THE SAME RESULT. THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. THE DEALER AUTONATION HYUNDAI 104 (759 WEST 104TH AVENUE, NORTHGLENN, CO 80234, (303) 578-6114) WAS CALLED AND ATTEMPTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS INFORMED BY THE DEALER TO HELP WITH THE CONTACT'S REPAIRS UNDER THEIR CERTIFIED PREOWNED WARRANTY. THE MANUFACTURER DETERMINED THAT THERE WAS A DEFECT AND PROVIDED TWO OPTIONS EITHER A NEW ENGINE OR A BUYBACK OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383578December 15, 2020
ENGINE
TL* THE CONTACT OWNS OWN A 2017 HYUNDAI SANT FE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS A RUBBING AND FRICTION SOUND COMING FROM UNDER THE HOOD. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V578000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SYCAMORE HYUNDAI (1380 DEKALB AVENUE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED AND THERE WAS METAL SHAVINGS IN THE OIL FILTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383734December 14, 2020
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383430December 14, 2020
ELECTRICAL SYSTEM
BATTERY ONLY FIVE MONTHS OLD AND SOMETHING IS BRINGING THE BATTERY DOWN. ALTERNATOR HAS BEEN CHECKED AS WELL AS SEVERAL OTHER THINGS INCLUDING THE BATTERY. NOTHING CAN BE FOUND THAT COULD BRINGING THE BATTERY DOWN. VEHICLE HADN'T BEEN STARTED IN 24 HOURS WHEN THIS HAPPENED TWICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383441December 14, 2020
POWER TRAIN
THE CAR MAKES A JERKING SOUND WHEN SWITCHING FROM PARK TO DRIVE OR REVERSE WHEN IT'S HOT. IT ALSO JERKS LIKE IT DOESN'T KNOW WHAT GEAR TO GO INTO WHILE DRIVING ON OCCASIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383449December 14, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ALL THREE LIGHTS ABS, ESC, AND DBC ON DASH CAME ON SAME TIME AFTER REPLACING DRIVERS SIDE HEAD LIGHT BULB. WHEEL SPEED SENSOR AND TRACTION CONTROL IMPACTING THE DRIVEABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383146December 12, 2020
STRUCTURE:BODY, SEATS, SUSPENSION
PRIOR TO CONTACTING NHTSA WE CONTACTED HYUNDAI AND INFORMED THEM THAT THE BOTTOM OF THE VEHICLE HAS RUSTED THROUGH AND WE CAN SEE THE BOTTOM OF THE INTERIOR IN THIS VEHICLE WHEN THE CAR IS ON A LIFT (THIS WAS POINTED OUT TO US BY A THIRD PARTY REPAIR SHOP AND NOT THE DEALER). IT APPEARS THAT HYUNDAI MAY BE CONCEALING DATA FROM NHTSA REGARDING CORROSION PROBLEMS ON ITS VEHICLES. WHAT IS CLEAR IS THAT HYUNDAI IS SHIRKING ITS SAFETY OBLIGATIONS AND WILL NOT COVER CORROSION, REGARDLESS OF WHETHER IT IS FUNCTIONAL OR SAFETY, IF THE WARRANTY HAS EXPIRED. BASED ON PRIOR DEALINGS WITH NHTSA I KNOW THAT RECALLS ARE NOT LIMITED TO THE WARRANTY PERIOD IF VEHICLE SAFETY IS IN QUESTION. WHEN WE CONTACTED HYUNDAI, THEIR EXCUSE FOR WHY THE VEHICLE HAD A MASSIVE HOLE IN THE UNDERCARRIAGE WAS THAT THE VEHICLE IS DRIVEN PRIMARILY IN ILLINOIS AND ILLINOIS USES SALT ON THE ROADS IN WINTER. IF I'M NOT MISTAKEN, MORE THAN HALF OF THE VEHICLES IN THE US ARE DRIVEN ON ROADS THAT ARE SALTED IN THE WINTER. THIS EXCUSE IS SIMPLY NOT ACCEPTABLE AND PERHAPS NHTSA NEEDS TO PROHIBIT HYUNDAI FROM SELLING VEHICLES IN THE NORTHERN HALF OF THE US IF THIS IS GOING TO BE HYUNDAI'S ATTITUDE. I'VE NEVER HAD THIS PROBLEM WITH ANY OTHER MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383182December 12, 2020
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
VEHICLE WAS PARKED WITH THE ENGINE RUNNING TO BE WARMED UP. THE VEHICLE STARTED TO SHAKE AND ENGINE LIGHT CAME ON. THIS WAS NOT THE FIRST TIME THIS HAPPENED. THE FIRST TIME IT HAPPENED I WAS STOPPED AT A TRAFFIC LIGHT, WHEN I TRIED TO MOVE THE VEHICLE IT WONT GO ANYTHING OVER 15MILES PER HOUR. TOOK THE VEHICLE TO THE SHOP AND WAS TOLD THE THROTTLE BODY WAS DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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