Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11420699June 12, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
We pulled off the highway to get gas and noticed smoke coming from the hood. We immediately parked at the gas station and my husband, our dog and I got out of the car and within minutes the entire front of the car was in flames. Several passersby stopped and sprayed the fire with their fire extinguishers. We called 911 and the fire department quickly arrived and put out the fire, but the entire front of the car was destroyed. The front of the car melted along with the windshield from the intense heat. The police inspector came and inspected the car and took photos. The car was then towed and our insurance company took possession of the car. There were no warning lights or messages prior to the failure. The only thing we noticed was a slight hesitation in power as we climbed a hill several times in the half hour preceding the failure. My husband, my dog and I would have been in mortal danger from the fire if we had not stopped immediately and gotten out of the car. The safety of other people nearby had also been at risk if the fire department had not arrived so quickly to put out the fire as the smoke began as we were entering the gas station and parked about 50 feet from the gas pumps to escape the vehicle. We have no idea what caused the fire. The engine had been replaced by Hyundai due to a defect that had caused it to fail about 2 years prior to the current failure.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11420526June 11, 2021
UNKNOWN OR OTHER
This has happened on more than one occasion. My car will suddenly try to stop and then it will accelerate really fast. I am not commanding it to do so with my foot. IT is very scary. then my car will just go cold.. The dash lights will all light up, blink on and off and then it leaves me stranded. I have to turn the vehicle off and sit there for a little before it will ignite again. It did this in the Publix parking lot as I was pulling into a spot to park and I almost hit a person walking by. It is like somebody has control of my vehicle and is accelerating and braking. [XXX] [XXX] Thank you for your attention to this matter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420393June 10, 2021
FUEL/PROPULSION SYSTEM
This was a recall for hundai santa fe vehicles from 2001-2006. For unknown reasons I was not aware of recall. It was for 15 years or 150 miles. It is a danger as my car leaks gas. I am at 135,000 miles. But my car is a 2004. I purchased the vehicle in the last 2 years. I believe the recall should extend till the repair is complete for the reasons as follows. 1. it can explode. 2. it is a polluter 3. Hyundai acknowledges it as faulty equipment. 4. Corporations must be resonsible or they are irresponsible. 5. Cars are expensive they must maintain as least minimum safety requirements.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420454June 10, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
when a bluetooth device is plugged into the available plug(auxillary plug) in the front dash of the vehicle the radio/CD/phone connections work on and off(mostly off) if lucky you might hear the stereo for a few minutes then it goes off again for days. when unplugged the radio keeps working. My drivers side power window has not worked a few times. The available connection for the cell phone does not work all the time. There is some kind of electrical problem in my vehicle. These ongoing problems have been going on for about 1 1/2 years after I bought the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420314June 9, 2021
ENGINE, POWER TRAIN
The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving 10 mph, the vehicle loss motive power. The contact stated that the ABS and traction control warning lights were illuminated. The vehicle was towed to the local dealer to be diagnosed but was not repaired. The manufacturer was informed of the failure. The contact was awaiting a response. The VIN was not available. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419895June 7, 2021
POWER TRAIN
The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle hesitated to accelerate. There was no warning light illuminated. Neither the dealer nor the manufacturer were notified of the failure. The contact mentioned NHTSA Campaign Number: 11V261000 (Power Train) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419748June 5, 2021
ENGINE, POWER TRAIN
The engine is consuming oil. After 1500 miles since my last oil change the oil DOES NOT show up on the oil stick. I have bought 3 brand new Hyundai Santa Fe's and 1 used Sonata, and NEVER had problems, except for my 2017 Santa Fe Sport, which I purchased at Dondelinger Hyundai in Baxter, Minnesota. I have also had to replace the backup camera. I have been to this dealer 4 times with no resolve! Please help!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419697June 4, 2021
UNKNOWN OR OTHER
The Rear Occupancy alarm, a Safety Feature, goes off commanded usually at night with the vehicle locked and unoccupied. Dealer is unable to find a fix and has no way to prevent further occurrences. They recommend disabling the system, removing this system from the safety features of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419718June 4, 2021
ENGINE
vehicle stalled and locked up was not able to push breaks or turn steering dealer advised me engine was stalled and needed to be replaced, was known in my model, this was why this vehicle and year had an extended warranty unto 200K miles. The engine was replaced and the vehicle is still not running correctly. When accelerating to turn on on highway, it seems stalled and doesn't move, returning to dealer tomorrow after being w/o a vehicle 3 weeks. It is not coming up on your recall notices and am concerned this is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419316June 2, 2021
ENGINE
The car was sitting in the driveway waiting to be started up. When the car was started, there was a knocking sound from the engine. I turned the car off and checked the oil. The oil was down about 2 quarts, so I decided to change the oil since we were goin on a trip. I changed the oil and the knocking sound did not go away so we took it to a dealer. We change the oil every 5-7 thousand miles and reset the service button. The car is at the dealer and I have not heard a word from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419349June 2, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SERVICE BRAKES
My car is making a rapid beeping noise it stops every time I break I am extremely scared. I believe it has something to do with my engine. I’ve recorded videos however the box below doesn’t allow videos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419067May 30, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Smelled smoke at a stop light. Continued when light turned green. Pulled over about 30 car lengths later because smoke was coming in the vents. Jumped out of car and ran. Within 2 minutes, entire front engine was completely engulfed in flames. No indicator light came on before. Car was driving perfect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11418940May 29, 2021
STEERING
The steering column makes a loud clicking noise - read online an several YouTube videos that there is a defective part in the steering unit on a lot of these. Steering is very big part of control especially with kids in the car I think there should be a recall to fix the part in hyaundia that is clicking in all the steering very serious problem because it is how u control the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418573May 26, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
The ABS, traction control, and another light are illuminated. Upon investigating online this is a known issue with these cars. No recall has been issued. My car is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418603May 26, 2021
ENGINE, FUEL/PROPULSION SYSTEM
The problem related to the class action for the Theta II GSD engine happened to my engine (Rod Bearing Failure). This is causing the engine to knock. Will have to replace the entire engine with less than 100k on the vehicle. Ran the vehicle normally and then parked it. Once I got back in the vehicle, I tried to start it and it would not start. I brought it to the dealer, and they came back and said there is a Rod Bearing Failure causing the engine to knock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418649May 26, 2021
ELECTRICAL SYSTEM
The sunroof screen will not close therefor is no protection if the sunroof were to shatter. The problem has been confirmed by the dealer. It is not covered by the warranty. There were no warnings prior to the incident. I have tried to close it regularly and it still won’t close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418439May 25, 2021
SEATS, ENGINE
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at various speeds, the check engine warning light illuminated and the vehicle shifted into limp mode, causing the speed to be reduced to 20 mph. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic was unable to retrieve a fault code. Additionally, while driving at speeds above 60 mph, the 2nd-row captain seats shook and vibrated abnormally. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418272May 24, 2021
SERVICE BRAKES
Hyundai had recall campaign 194 in place to address faulty ABS module but never developed a suitable remedy to correct problem, consequently turning people away at dealerships with no fix - now they have recall campaign 205 replacing 194 to correct the module problem but again Hyundai says they have no solution for problem so far and give no perspective date for finding a solution - customers are still faced with threat of fire from leaking break fluid with no remedy in sight except for an unbelievable warning from Hyundai to not park the car in a garage -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418196May 23, 2021
ENGINE
Driving home from work, Car jerked me forward and stopped at 60mph. Engine promptly shut off. Turned key over and put car into neutral to get it off of the highway. Herrnstein Hyundai of Chillicothe told me that my Nu Engine had blown and i need a total replacement. No warnings or dash lights came on. Hyundai states they wont help despite the recall to be posted on June 25th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418228May 23, 2021
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
The driver rear tire may be leaking air and the pressure monitoring system shows the pressure is 27-28. The car was brought brand new from Hyundai of Torrance, CA on 20 Jan 2020 and as of this date, 23 May 2021, the mileage is 2,007 miles. I have taken the car into the dealership twice about the tire (second time was on 20 May 2021) and they keep saying they don't fix tires and it may have a slow leak. I find this unacceptable and I feel like I'm being taken advantage of (I'm a senior citizen). I plan on driving to another state and I want to ensure the safety of myself and passengers. Just now, I checked the pressure monitoring system and the light is not on. At this point, I don't know if it's tire issue or the electronic system issue. Unfortunately, I don't have any documentation, but perhaps the Hyundai dealership have something on their service database/computer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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