Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11696177October 28, 2025
TIRES
The contact owns a 2025 Hyundai Palisade equipped with Hankook Tires, Tire Line: Ventus S1 Noble, Tire Size: 245/50/R20, DOT Number: 15MA0-1AH0-2424. The contact stated that upon inspecting the vehicle, the front driver’s side tire and the front passenger’s side tire were bald. The vehicle was taken to the dealer, who confirmed that the tread on both tires was bald; however, no assistance was provided. The contact stated that the rear tires did not need to be replaced. The tires were not replaced, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,041.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696125October 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed low speed and depressing the brake pedal, the front end of the vehicle started shuddering while driving over a pothole or a bump, and the ABS suddenly became inoperable. The contact stated that the failure had been recurring while driving and required the contact to release the brake pedal while the ABS was inoperable and to slam on the brakes to stop the vehicle. There was no warning light illuminated. The contact stated that he was an Uber driver, and the failure had nearly caused the vehicle to hit pedestrians at the airport. The vehicle was taken to the dealer on two occasions. The dealer confirmed that the failure was not related to the vehicle alignment and informed the contact that the failure could not be replicated. The contact shared a recording of the failure with the dealer. The contact stated that the failure had recurred on another occasion, causing the vehicle to drive over the sidewalk and onto the middle of the road. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696008October 28, 2025
SEAT BELTS, SEATS
I’m writing to report a serious safety concern with my 2024 Hyundai Palisade (VIN: [XXX] ). The second-row seat belt on the passenger side does not retract or stay secure properly. It often remains loose or gets stuck when pulled, and sometimes won’t tighten back automatically. I brought my vehicle to the dealership, but they said they couldn’t replicate the issue. I recorded a video clearly showing the problem, which I am attaching to this message. This is extremely concerning to me because I have young children who sit in the second row, and I’m worried the seat belt could fail to protect them in an accident. It’s very scary as a parent to see a safety feature not working correctly in such a new vehicle. Additionally, the rear charger port doesn’t work properly — the dealer said it’s due to using a non-Hyundai phone charger, but the issue happens with multiple certified chargers and different devices. After checking online, I learned that Hyundai has an active seat belt recall (#283) for Palisade models (2020-2025), and my vehicle seems to fall within the affected range. I am requesting a case number and for this issue to be investigated under that recall and warranty coverage. Please confirm receipt of this message and let me know how to send or upload the video evidence for your review. I’d also like a follow-up from a regional case manager, as this is a potential safety defect involving children. Thank you for your attention and for helping ensure my family’s safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695842October 27, 2025
SEAT BELTS
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695901October 27, 2025
SERVICE BRAKES
I was coming to a stop and pressed on the brakes and my car would not brake . It started jerking but continued forward. I almost hit the car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695847October 27, 2025
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695760October 27, 2025
AIR BAGS
The airbag light came on and we took it in. The dealership reported that the airbag module has failed. This is a safety concern since this is not a common issue for cars to have unless its an older car, its been in an accident or moisture. We park the car inside a garage overnight every night. The light has been on for a few months and the dealership (Dean Team Hyundai in Ballwin, MO) confirmed the issued was the airbag module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695696October 26, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
I was driving through town at a low rate of speed (20-30 mph) with 2-3 car lengths between me and the next vehicle. I continued through light to next light. This distance was on an upward incline. After traveling approximately 500 ft, I noticed the traffic slowing in front of me and took my foot off the accelerator to start to slow down. This is when the car suddenly accelerated (instead of slowing down as would be expected when traveling up an incline), picking up speed quickly. The car's response happened so quickly that I was unable to swerve to avoid hitting the car in front of me. I hit the car in front of me that was slowing down at the light which then subsequently hit several other vehicles that were in front of it that were also slowing/stopped for the light. The front airbag deployed as a result of the collision, knocking my glasses off. The vehicle was still continuing in forward motion after the collision….Traffic Crash Report states, “... [witness] went up to Unit 1 [Palisade], and the tires were still spinning…” As I was in shock after the collision, a bystander came up to the vehicle to turn it off and this is when the wheels/forward motion was completely stopped. This Palisade is equipped with Forward Collision Avoidance Assist (FCA) system. There was no warning given nor did the vehicle attempt to slow down during the event so I believe that this system failed to operate which contributed to the collision. I also believe that there was a failure with the engine/electrical system, ETC, and/or transmission that caused the system to suddenly accelerate while traveling uphill AFTER I removed my foot from the gas pedal. The vehicle was totaled by my insurance company. They did say that they were sending an engineer to review the Event Data Recorder. I have not seen any results from that nor do I have the vehicle in my possession as it was totaled.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11695593October 25, 2025
UNKNOWN OR OTHER
I was driving down the interstate with my sunroof and the panel closed. Sunroof exploded outwards. Not near an overpass or any falling debris. Glass flew everywhere. Thankfully the screen was closed and it did not come inwards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695454October 24, 2025
STRUCTURE:BODY
Windshield trim on driver’s side A pillar has failed (come loose) multiple times causing a rattling noise to be present when driving at high speeds. After trim, brackets, rivets (to include larger rivets), and windshield have all been replaced multiple times, the noise is still present. It goes away in cold weather, leading to believe that the issue is with the frame of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695235October 23, 2025
SUSPENSION
I purchased this vehicle with 18,000 miles on the odometer. I am not a reckless driver, and primarily commute to and from work on paved roads. At 29366 miles, I had to have one of the rear shock absorbers replaced after it started making a strange noise. Again at 49596 miles, both rear shock absorbers had to be replaced. I recently took this car back to the shop with 86000 miles on the odometer and once again the shocks are having to be replaced. This is a known defect with Hyundai's self leveling rear shocks. The first two incidents were covered under warranty, but Hyundai is refusing the replace them this time because it is no longer under the manufacturer warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695093October 22, 2025
UNKNOWN OR OTHER
It happened on the way home from Manhattan [from Mount Sinai Hospital], near the ramp to 9W. The road was freshly milled (top layer removed before repaving), and I was going downhill. Traffic ahead was slowing, I had plenty of room, and it wasn’t even a sudden stop — I was just trying to gradually slow down when the car failed to respond properly. This isn’t some one-off. The behavior matches what I’ve seen others report: at low speeds, on rough or uneven surface, the ABS seems to engage when it shouldn’t, and instead of stopping, the car jerks forward. I’ve been able to replicate it a few times now — I more or less can sense when it might happen. To make matters worse, my pregnant wife was in the passenger seat when this happened. She injured her left shoulder during the crash, and the very next day she had to undergo an emergency C-section. Because her lower body was numbed for surgery, the pain in her shoulder made the whole experience much harder for her [btw, Mother and Baby are perfectly fine, thanks god]. This has left me shaken that a family SUV can have such a dangerous defect on the road. There is a lawsuit already, but this needs to be taken very seriously. https://www.classaction.org/news/2023-2025-hyundai-palisade-vehicles-plagued-by-brake-problems-class-action-suit-claims
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11695053October 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There have been many times when driving, specifically over bumpy ground, but it has also happened over smooth/dry ground, where it feels like the anti-lock brakes suddenly kick in when they are not supposed to causing an inability to brake. You have to take your foot off the brake and brake again. This has caused several close calls of rear-ending someone or running through a stop sign or light. You must be keenly aware that this sudden braking inability/shaking of car, etc may happen and there always needs to be a lot of room in front of you. I mentioned it to the dealer, they noted there was nothing they can do but that they have reported it to Hyundai and Hyundai is aware and they have had other complaints. It has not been reproduced or inspected by anyone else at this time. I have not had any warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694971October 22, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL
These vehicles are a hazard to the driver, passengers and others on the road. I have been experiencing regular failures of the brakes, which failed to stop the vehicle when and where intended. Always at speeds below 20mph, uneven pavement/surface, the vehicle experiences strong vibrations in the front, shakes violently and skids forward for a few yards uncontrollably. Brake pedal is unresponsive and must be slammed as hard as possible to have any effect on stopping the vehicle. I have been in near collision situations several times already, where I rolled onto the road with incoming traffic or almost rolled into the intersection. The vehicle is at the dealership for a month if not longer by now, for the third time and Hyundai corporate refuses to provide any solution. NHTSA and DOT MUST open a proper investigation into this. Hyundai refuses to solve it, has no solution and yet fails to recognize the defect and issue a recall or do anything about it. Fed government MUST step in ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694862October 21, 2025
SUSPENSION
Component/System Failed: The rear suspension strut assembly on the passenger side fully dislodged while driving at approximately 30 mph. The vehicle and damaged component are available for inspection upon request. Safety Risk: The sudden failure caused the rear of the vehicle to drop and become unstable, creating a loss of control risk to myself and nearby drivers. Reproduction/Confirmation: The issue has not been reproduced but was confirmed by the Hyundai dealership upon inspection. Inspection: The vehicle has been inspected by the manufacturer’s service department and corporate case team. Warning Signs: No warning lights, error messages, or abnormal noises were present prior to the failure. The dealership classified the failure as impact damage, claiming an external force caused the rear strut to detach, which excludes it from warranty coverage. However, my insurance inspection found no evidence of significant impact or collision, noting only minimal scuffing and no structural deformation. This indicates the issue was more consistent with a mechanical or structural defect rather than road damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694840October 21, 2025
SERVICE BRAKES, STEERING, SUSPENSION
I was driving slowly, about 5 mph, and was pulling over on a residential street to park on the street, and my Hyundai started shaking…the steering wheel and car were shaking and the brakes weren’t working. I nearly rear ended a car full of people. It did eventually a stop and the whole thing lasted maybe 10 seconds but it was terrifying. I had it towed to the dealership and they can’t seem to duplicate it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694656October 21, 2025
SEATS, SEAT BELTS, UNKNOWN OR OTHER
The second row captains chairs are able to be buckled when any booster or car seats are in the seat. The seat belt buckle is too far flush into the seat, so when any car seat/booster seat is in the seat, the buckle is inaccessible and blocked and the seat belt is not able to be used. We had to purchase seat belt extenders so the seat belt could be buckled. We spoke to Hyundai corporate and the local service center and they confirmed nothing could be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694248October 18, 2025
SEAT BELTS
Whenever I’m getting in my car and I’m trying to start it sometimes I will move just a little bit in my seat and my seatbelt will come out of the seatbelt assembly and then my car will automatically put on the emergency brake. This has happened on multiple occasions for my seatbelt will just pop out of the latch without me pushing on the button. This has significantly decrease my confidence that my car will keep me safe in the event of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694191October 17, 2025
SERVICE BRAKES, POWER TRAIN, SUSPENSION
at low speeds on bumpy surfaces the entire front end, (brakes and suspension), sometimes shakes heavily when brakes are applied. Shaking is so severe that brakes have to be released then reapplied. When dealer was advised during a normal service the advisers claimed to have no knowledge of the issue. I had advised before visiting for the service however no action was taken by them. I shall visit another Hyundai dealer in the immediate future to attempt a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694150October 17, 2025
SERVICE BRAKES
I have had multiple issues when it comes to braking on uneven roads, going over railroad tracks, and going over speed bumps in parking lots. The vehicle will start shaking erratically and lunge forward into oncoming traffic. No warnings or lights came on either. I have now taken my vehicle in to 3 different dealers to have it inspected and have had the issue replicated several times by a 1 of the dealers. The service manager from the dealer i originally bought the vehicle from refused to even inspect the vehicle and told me the only way they will even look at it was if I brought a video showing the issue of the vehicle lunging forward into oncoming traffic. They also stated that this wasn't a warranty issue and that I would be billed for it. The vehicle is brand brand new 2025 Palisade(2 months old) with 2,000 miles. I was advised to open a case with Hyundai and was then told by the case worker that this is how the vehicle is supposed to operate and there are no issues. After further research to see if anyone else has reported this issue, I found 2 class-action lawsuits filed and over 100 complaints filed with the NHSTA as well. I guess I'm not the only one having this exact issue. This is a serious safety issue and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Palisade