Hyundai Kona Complaints

964 consumer complaints on file.

#11375178November 18, 2020
ELECTRICAL SYSTEM, ENGINE
BOUGHT NEW CAR JULY 2020, WAS GOOD FOR A LITTLE WHILE THEN STARTED TO HAVE LOUD TICKING NOISE UNDER HOOD. BROUGHT CAR IN FOR SERVICE AT 3100 (APPROX) MILES HAD A FEW ISSUES AT THIS SERVICE, MAIN WAS NOISE. WAS TOLD MECHANIC LOOKED UNDER HEARD NOISE (AS DID FRONT DESK REP) AND MECHANIC SAID IT WAS NORMAL ON THIS CAR. I TOOK CAR BACK AGAIN FOR SAME ISSUES APPROX 2 WEEKS LATER (THEY HEAR NOISE DONT KNOW WHERE ITS COMING FROM I WAS TOLD, THEY HAVE TECH ADVICE LOOKING INTO IT NOW). THEY NOW HAVE HAD MY CAR FOR 6 DAYS. 6TH DAY I GET CALL TELLING ME THAT THERE IS SOMETHING WRONG WITH MOTOR, EVERYONE IS INVOLVED NOW, HYUNDAI MOTOR CORP, TECHNICAL SERVICE AND DEALERSHIP, TRYING TO FIGURE OUT IF ITS JUST A REPLACEMENT PART OR NEEDS WHOLE NEW MOTOR. REP SAID THEY WERE GOING TO BE RUNNING 3 MORE TESTS AND WOULD LET ME KNOW WEDNESDAY. NOISE IS CONSTANT WHILE IN PARK OR DRIVE DOES NOT MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372615November 2, 2020
STEERING
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING 35 MPH, AN UNKNOWN WARNING LIGHT FLASHED ON AND OFF INTERMITTENTLY. THE CONTACT LOOKED IN THE OWNERS MANUAL AND BECAME AWARE OF A FAILURE OF THE ELECTRIC STEERING SYSTEM. THE MANUAL INSTRUCTED THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO PRIDE HYUNDAI OF SEEKONK (11 TAUNTON AVENUE, SEEKONK, MA 02771, (508) 336-7880 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. ANOTHER DEALER DIAGNOSED THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 2,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367063October 29, 2020
ENGINE
IN JUNE I TOOK THE CAR BACK TO THE DEALERSHIP BECAUSE OF A LOUD TICKING NOISE. I THEN THOUGHT IT WAS THE OIL LEVEL WAS LOW... WHEN THEY CHECKED TO SEE IT I NEEDED AN OIL CHANGE THEY STATED I NEED TO HAVE AT LEAST 7500 MILES ON THE VEHICLE BEFORE I CAN GET AN OIL CHANGE. THEY STATED THAT MY OIL LEVEL WAS GOOD AND TO COME BACK , I EXPLAINED TO THE ADVISOR THAT THIS SOUND (TICKING) WAS NOT NORMAL HE STATED THAT ALL THE 2020 KONA HAS THAT SOUND... SO THEY RELEASED THE CAR BACK TO US THEN 2 WEEKS LATER THE CLICKING NOISE GOT LOUDER WE MADE ANOTHER APPT THE CHANGED THE OIL AND STATED ALL KONA SOUND THE SAME 1 WEEK LATER TRAVELING ON I4 THE OIL LIGHT CAME ON AND THE ENGINE LIGHT THE CAR SHUT DOWN AND I WAS STRANDED ON THE HIGHWAY 4 AM.... FOR 2 HOURS.. I WAS LIVID.... I HAD THE CAR TOWED BACK TO THE DEALERSHIP THEN THEY FOUND OUT THAT MY OIL SENSOR WAS BAD... THAT'S WHERE THE CLICKING NOISE WAS COMING FROM SO I WANT TO INFORM ANYONE THAT HAS THAT TYPE OF CAR IF THE ENGINE IS CLICKING THAT MEANS THE OIL SENSOR IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365831October 22, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT DISCOVERED ONLINE THAT THE VEHICLE WAS INCLUDED IN NHTSA RECALL NUMBER: 20V630000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TEAM HYUNDAI OF BEND (2250 NE HWY 20, BEND, OR 97701) AND TONKIN GLADSTONE HYUNDAI (19300 SE MCLOUGHLIN BLVD, GLADSTONE, OR 97027) WERE MADE AWARE OF THE ISSUE AND BOTH CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE BATTERY SOFTWARE WAS UPDATED AT TEAM HYUNDAI OF BEND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365383October 20, 2020
ELECTRICAL SYSTEM
THERE IS A RECALL ON POSSIBLE BATTERY EXPLOSION AND THERE IS NO CURRENT REPLACEMENT POLICY OR REPLACEMENT SCHEDULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363820October 11, 2020
UNKNOWN OR OTHER
WHEN GOING FROM GAS TO BRAKE, EVEN AT LOW SPEED THE CAR LURCHES FORWARD, EVEN AFTER THE BRAKE IS COMPRESSED. I HAVE BEEN IN TWO CRASHES NOW WITH THE SAME CAR TIS HAS HAPPENED. I SEE THAT IN AUSTRALIA, OVER 4000 OF THE SAME CARS WERE RECALLED FOR THIS ISSUE. TWO YEARS AGO I CRASHED INTO A TREE. THIS MORNING I CRASHED INTO MY GARAGE DOOR AND DEMOLISHED IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11360770September 21, 2020
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE WANDERS FROM LEFT TO RIGHT WITHOUT DRIVER INPUT; REQUIRING CONSTANT CORRECTION WHILE TRAVELING ON A STRAIGHT 4 LANE HIGHWAY. CONDITION WAS PRESENTED TO DEALER. FOLLOWING A TEST DRIVE BY DEALER SERVICE MANAGER WITH MY DEMONSTRATION OF WANDER, SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AS A PASSENGER. HE DECLARED THE WANDER CONDITION AS "NORMAL" FOR ELECTRONIC ASSIST POWER STEERING. HE DID, HOWEVER, CHANGE THE STEERING DEGREE WIT A MARGINAL IMPROVEMENT BUT CONDITION HAS CONTINUED. HYUNDAI MOTORS AND HENDERSON (NEVADA) SUPERSTORE HAVE BEEN NOTIFIED IN WRITING ABOUT THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355579September 17, 2020
VISIBILITY
TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING IN THE RAIN AT VARIOUS SPEEDS, MOISTURE ON THE INSIDE OF THE PASSENGER'S AND DRIVER'S WINDOWS OBSTRUCTED HIS VISION AND CAUSED HIM TO LOSE VISION IN BOTH SIDE MIRRORS. THE CONTACT ALSO STATED THAT HE ATTEMPTED TO ROLL BOTH WINDOWS DOWN TO CLEAR THE WINDOWS HOWEVER, HIS VISION REMAINED OBSTRUCTED. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF NEW PORT RICHEY (3936 US-19, NEW PORT RICHEY, FL 34652) WHERE THE VEHICLE WAS INSPECTED AS WELL AS TWO OTHER VEHICLES, AND WAS INFORMED THAT HIS COMPLAINT WAS A PART OF NORMAL VEHICLE OPERATION. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349952August 17, 2020
WHEELS
NEXEN NPRIZ AH8 215/55R17 94V NEW CAR AND TIRES LESS THAN 800 MILES. DRIVING ON HIGHWAY ABOUT 65 MPH , SUDDEN EXTREME DIFFICULTY CONTROLLING CAR WITHOUTY WARNING, PULLED OVER. LEFT FRONT FLAT NOTED. TOWED TO DEALER. NO SCREW OR OTHER ITEMS FOUND IN TIRE, NO RIM DAMAGE DETECTED PER DEALER. NO DAMAGE TO CAR NOTED. NEW TIRE ORDERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349568August 15, 2020
ENGINE
VEHICLE STALLS WITH A/C RUNNING ON TURNS. IT IS INTERMITTENT ISSUE. BY PUTTING VEHICLE BACK IN NEUTRAL VEHICLE RESTARTS RIGHT AWAY. THIS HAPPENS NORMALLY IN HOTTER WEATHER. CALLED DEALER AND TAKEN VEHICLE IN AND CAN NOT DUPLICATE. SO NO FIX. THIS IS A 2019 HYUNDAI KONA WITH 19,500 MILES. OTHERS ON HYUNDAI WEBSITE OWNERS CLUB HAVE SAME ISSUES. HYUNDAI IS NOT A BAD COMPANY. BUT THEY NEED TO INVESTIGATE ISSUES IF SO MANY OF US ARE HAVING SAME ISSUES. DOESN'T SEEM TO BE RELATED TO THE ENGINE OPTIONS HAPPENS WITH BOTH ENGINE OPTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348676August 11, 2020
SERVICE BRAKES, ENGINE
AS I WAS COMING TO A STOP LIGHT I PRESSED MY BRAKE PEDALS I FELT A SHUDDER THROUGH THE BRAKE PEDAL AND MY CAR DIED. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME. THIS OCCURRED THREE TIMES IN A SHORT. OF TIME I WAS ON A HIGHWAY AND IT WAS VERY DISCONCERTING I WAS ABLE TO FINALLY GET IT BACK HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343979August 7, 2020
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
WHEN I DRIVE THE CAR ON THE STREET AND FREEWAY I HAVE TO HOLD THE STEERING WHEEL IN PLACE SO I DON'T GO INTO THE NEXT LANE. THE CAR FEELS LIKE IT HYDROPLANES AND SHIFTS ON THE FREEWAY. WHEN TURNING THE CAR SHIFTS AS WELL. THE CAR BOUNCES WHEN DRIVING AND ON THE FREEWAY WHEN I GO OVER A BUMP I HAVE TO PULL THE WHEEL SO THE CAR DOESN'T GO INTO THE NEXT LANE. THE CAR LAGS WHEN ACCELERATING. ONE TIRE WASN'T HOLDING AIR SO I TOOK IT TO THE TIRE CENTER TO HAVE IT FIXED. THE CAR DRIVES THIS WAY EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342139July 29, 2020
STEERING
WHILE DRIVING OVER 40MPH, VEHICLE WANDERS FROM LEFT TO RIGHT WITHOUT DRIVER INPUT. THE ELECTRONIC POWER STEERING REQUIRES CONSTANT DRIVER INPUT TO CORRECT DIRECTION OF TRAVEL AND IS MOST EVIDENT ON STRAIGHT 4 LANE HIGHWAY, CONDITION WAS SHARED WITH HENDERSON (NEVADA)) HYUNDAI SUPERSTORE ON 20 MILE DRIVE. PURCHASED NEW 6/27/20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340900July 22, 2020
ENGINE, POWER TRAIN
A COUPLE HUNDRED MILES AFTER PURCHASING A NEW KONA, I HAD STARTED HAVING ACCELERATION ISSUES GOING FROM A DEAD STOP INTO FIRST GEAR .AS THE CAR STARTS TO GO, THIS IS UNDER 5 MPH, THE CAR THEN HESITATES AS IF SOMEONE IS HITTING THE BRAKES. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE TO THIS. IT IS A SPORADIC ISSUE. I HAVE HAD IT INTO HYUNDAI 3X NOW FOR THIS. ALL 3 X HYUNDAI STATES THEY CAN NOT REPAIR UNLESS IT HAPPENS WHILE TEST DRIVING . OF COURSE THIS HAS NOT HAPPENED. SO THEY HAVE " RESET" MY DRIVING COMPUTER 2X HOPING IT WILL STOP. THIS IS A SERIOUS ISSUE AND THERE ARE MANY KONA OWNERS OUT THERE DOCUMENTING THIS ISSUE ON BLOGS. I HAVE 3 SERVICE REPORTS CLAIMING THERE IS AN ISSUE, BUT IT IS NOT BEING FOUND. I HAVE WRITTEN TO HYUNDAI TO OPEN A CASE REPORT. I AM REPORTING THIS TO THE NHTSA T WITH HOPES OF EITHER RESOLVING THIS ISSUE OR BRING LIGHT TO A POTENTIAL SAFETY HAZARD FROM HYUNDAI. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339066July 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE FORWARD COLLISION AVOIDANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER DRIVING FOR 30 MINUTES. THE VEHICLE WAS TAKEN TO LIA HYUNDAI ALBANY LOCATED AT (945 CENTRAL AVE, ALBANY, NY 12205) WHERE THE TECHNICIAN WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED TO TAKE A PICTURE WHEN THE FAILURE RECURRED. THE CONTACT WAS CONCERNED ABOUT ATTEMPTING TO TAKE A PICTURE WHILE DRIVING SHOULD THE FAILURE RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328199June 10, 2020
STEERING
AT ABOUT 8300 MILES I WAS BACKING OUT OF A PARKING SPOT. HEARD A NOISE COMING FROM STEERING COLUMN. TOOK TO HYUNDAI DEALERSHIP. 1ST VISIT THEY WERE CLOSED DUE TO POWER OUTAGE. 2ND TRIP. MECHANIC COULDN'T HEAR NOISE. HAD ANOTHER MECHANIC ALONG. HAD TO PLAY A VIDEO I RECORDED ON MY CELL PHONE. MECHANIC PULLS BACK INTO SHOP. HALF HOUR LATER, I GET TOLD THEY HAD TO ORDER A STEERING COLUMN. CAR NOW HAS JUST OVER 8600 MILES. THE NOISE SOUNDS LIKE A BAD BEARING. CAN BE HEARD PARKED AND TURNING STEERING WHEEL LEFT AND RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315963March 4, 2020
VEHICLE SPEED CONTROL
ON TUESDAY, MARCH 2020, I PULLED INTO A PARKING SPACE AT A LOCAL CVS STORE SHORTLY AFTER 5 PM, ABOUT TO COME TO A COMPLETE STOP AND SHIFT INTO PARK, WHEN MY 2020 HYUNDAI KONA SUDDENLY AND INEXPLICABLY ACCELERATED, JUMPED THE POLICEMAN, THEN THE CURB AND RAMMED INTO THE WALL OF CVS STORE. MY AIRBAG WAS ACTIVATED AND THE CAR ROLLED BACK AFTER THE IMPACT. THERE WAS NO DAMAGE TO THE WALL AND THE SHERIFFS DEPUTY WHO ARRIVED AFTER THE CAR'S EMERGENCY NOTIFICATION SYSTEM WAS ACTIVATED DID NOT MAKE A REPORT SINCE THE EMPLOYEES AT CVS DECLINED TO PRESS ANY CHARGES. MY VEHICLE SUSTAINED MEDIUM DAMAGE TO THE FRONT END, BUT WAS DRIVE-ABLE. I SUSTAINED A VERY STRONG BLOW TO MY UPPER CHEST AND HAVE HAD PROBLEMS BREATHING. I TOOK PICTURES OF THE AREA BUT DID NOT GO TO A DOCTOR THE SAME EVENING. I HAVE BEEN DRIVING OVER 12 YEARS AND HAVE NOT HAD A SINGLE ACCIDENT OR EVEN A TICKET IN ALL THIS TIME AND I AM 100% CERTAIN I DID NOTHING WRONG!!! PLEASE RSVP ASAP !!! THANK YOU.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11315334February 29, 2020
SERVICE BRAKES
THE CAR BREAKS DOES NOT GET APPLIED INTERMITTENTLY, I HAD A FORWARD COLLISION. THE FORWARD COLLISION AVOIDANCE / WARNING DID NOT WORK. THE INCIDENT HAPPENED AT A BUSY STREET WITH SLOW MOVING TRAFFIC. THIS IS THE 2ND TIME THE BREAK DID NOT GET APPLIED, THE FIRST TIME THE ROAD AHEAD WAS CLEAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11309058February 13, 2020
SERVICE BRAKES
DRIVING DURING RUSH HOUR ON INTERSTATE IN AN URBAN AREA. CARS IN FRONT SLOWED RAPIDLY, APPLIED BRAKES TO SLOW DOWN, DID SO SUCCESSFULLY. DYNAMIC BRAKE SUPPORT THEN APPARENTLY KICKED IN, AND FORCED THE CAR TO A STOP, DESPITE BRAKE BEING FULLY RELEASED. CAR FROM BEHIND BARELY ABLE TO AVOID CRASHING INTO ME, THE DRIVER HAD TO SWERVE ONTO THE SHOULDER TO AVOID ME AND ENDED UP STOPPING BESIDE MY CAR. ONCE CAR CAME TO A STOP, WAS ABLE TO GET GOING AGAIN. ISSUE HAS NOT REPRODUCED SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308329February 10, 2020
FUEL/PROPULSION SYSTEM
DELAYS IN ACCELERATION, NOT CHANGING GEARS PROPERLY. SOMETIMES WHEN ACCELERATING THE VEHICLE WILL JUST REV THE ENGINE LIKE ITS IN NEUTRAL. ACCELERATION DELAYS VERY SCARY WHEN MERGING, ACCELERATING FROM FULL STOP AND PASSING. BOUGHT APRIL 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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