Hyundai Kona Complaints

964 consumer complaints on file.

#11461436April 20, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Hyundai has failed to replace the battery after more than a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460978April 16, 2022
ENGINE
Engine began knocking/shaking suddenly while highway driving, service engine light came on. Pulled over, turned off ignition. Tried restarting and would not start. Towed to dealership and diagnosed as engine failure, possible timing chain failure. Complete engine replacement recommended by dealer service dept. Dealer service dept. will replace engine free of charge as vehicle is well under warranty from Hyundai. The vehicle had less than 4000 miles on it. Safety of myself and others was put at risk due to failure happening while highway driving, fortunately I was able to pull over on shoulder before the engine completely seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460131April 8, 2022
WHEELS
At time of purchase (new) this car did not come with a spare or jack but included a can of fix a flat and a cheep compressor. While traveling I became stranded with an un repairable flat tire and had to have someone come get me with a jack and abandon the car on the side of the road. I then purchased a spare tire kit directly from the purchase point dealer. On a second incident I discovered that the spare tire (donut) does not fit the rear wheels. It does not clear the brake calipers. Come to find out there is no other rim or tire that will fit this car thus leaving the driver with no options should a flat or bent rim happen. Hyundai's solution to this is to throw a can of fix a flat in the trunk. How can that be legal in this country. For the second time in two years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458516March 27, 2022
SERVICE BRAKES
Braking: When coming to a stop, the vehicle slows as expected. at about 10 MPH or less, while still continuing to apply braking pressure by foot, the vehicle stops braking and a sudden acceleration kick occurs, propelling the vehicle forward an additional 10 feet or so, then the brake kicks in again. Was able to duplicate this issue with a Tech from Hyundai of Moreno Valley riding as a passenger. This is hazardous, because it could result in striking a vehicle or pedestrian in a crosswalk for example.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458393March 25, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
There has been a battery recall on our Kona EV since March 2021. We were asked to keep the battery charged only to 80% to prevent problems. Hyundai is aware that we need a battery and we were contacted in late summer to set up an appointment to replace it. Every time we try to set something up they tell us that they don't have the battery or the proper parts. This is unacceptable. We have spoken with the service writer several times without resolution. At this point we do not trust Hyundai and are extremely unhappy with our vehicle purchase given the ongoing safety concern of continuing to drive a car with a batter that has been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457713March 21, 2022
UNKNOWN OR OTHER
IN THE LAST WEEK MY CAR HAS STALLED OUT WHILE I HAVE BEEN DRIVING...THIS IS VERY UNSAFE AND DEALERSHIP STATES THAT THEY CANT GET ME IN UNTIL FRIDAY...NO WARNING LIGHTS AT ALL ARE COMING ON...I FEEL COMPLETELY UNSAFE DRIVING MY CAR AND IT SEEMS LIKE THE DEALERSHIP DONT CARE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454433February 28, 2022
UNKNOWN OR OTHER, ENGINE
When I purchased my Hyundai Kona I was over the moon excited. It checked all or the boxes for me and my family. Now I live in fear every single day that the ongoing car theft in my area is going to flip my entire world upside emotionally and financially. I want to know what Hyundais solution is to support the families that put trust in them when purchasing a vehicle from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454321February 27, 2022
ENGINE
As the reported recall has described, the engine in my 2019 Kona failed on November 6th, 2021. The dealership (Hyundai) has not repaired my vehicle and has had my vehicle in their possession since that date. I was denied a loaner vehicle due to inavailability. Hyundai has made minimal progress on repair despite the federal recall. Does the NHSTA require Hyundai to act within a certain time frame to have repairs effected once it's been identified and the problem has occurred? Can you help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454255February 26, 2022
UNKNOWN OR OTHER
I purchased my Hyundai Kona SEL 2.0 new. I have maintained this vehicle exactly by owner's manual using only synthetic oil. This auto ran good for 110000 miles with no indicator lights present on the dashboard. After a personal trip I began to experience stalling issues without any warning or indicator lights or messages. This auto stalled a total of 10 times without warning almost causing rear end collisions. I just barely got the vehicle home. When I just made it into my driveway a loud noise emitted from engine and auto then stalled again. Next day my mechanic came over who is ASE certified. He proceeded to hook up a computer to check for codes. No codes were present in its history or report. I cannot drive this vehicle safely on the highway and it sits idle in my driveway. I phoned dealer and response by Major Hyundai of Stroudsburg PA where I purchased vehicle new was sorry there are so many people ahead of you and we are having parts problems. We have no loaner vehicles available, and we cannot even look at your vehicle until March 16th. This would be 19 days after my call to bring auto in for service. There is no way a person should have this type of problem with an automobile when records and service were followed per manual for the mileage indicated. Technical Service Bulletin # 21-EM-004H sent to dealerships indicates this model may need Bearing Clearance Test Procedures to be performed on the engine. I was never notified by dealership or Hyundai Motors of this adjustment when published March 2021. NHTSA ID # 11430714 describes the exact same problems my vehicle is experiencing by another consumer. I am requesting remedy by the dealership and respectfully ask that this problem be addressed in an orderly fashion. I am now out transportation with a vehicle I owe two- and three-quarter years payment on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453576February 23, 2022
EXTERIOR LIGHTING
The low bean headlights are where the Brights should shine. The brights shine in the tree tops. Every time I go out at night I get flashed by almost all passing cars when the low beams are on. The dealership told us there is no way to adjust the lights. How am I supposed to drive this at night?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453449February 22, 2022
ENGINE
The engine failed at 12,034 miles. I was at the stop light right before the bay bridge and my life and others were severely put at risk. Had I been on the bridge when the engine seized it would have meant imminent death. The Hyundai dealership said they expected it because engines on the 2021 Hyundai Kona have been recalled. This vehicle was supposed to be fitted with a safety light warning the driver of an imminent fire or engine failure after 2019 but that didn’t happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453303February 21, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION:COIL
Randomly the check engine light turns on and the car begins to violently shake. This is the second day this already happened and only happened while on the highway. The car is only 3 weeks old with just over 1000 miles on it. After pulling over on the side of the road and turning the car off and on, the problem disappeared and the check engine light turns off. The vehicle does not acknowledge that there was an issue. After doing some research, it seems to be consistent with a common issue with Hyundai vehicles having defective ignition coils. Common issue in multiple Konas, Elantras and other Hyundai vehicle The danger of the control of the car on the highway when this issue occurs at random is sufficient enough to ensure that all these vehicles are recalled to get the problem fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452866February 18, 2022
ENGINE
My vehicle has a damaged cylinder bore due to the safety recall about the Hyundai 2020 Kona Piston problem. My engine light keeps going on and off… My issue is that Hyundai has caused the defect and my vehicle is on verge of breakdown, the problem I have is that they can only fit my car in for service in a months time…so I have to drive for another month with a possibility of breakdown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451836February 14, 2022
FUEL/PROPULSION SYSTEM
I left my car with the dealer at the end of August for a repair, and they identified that Recall 200 had to be done. I received a rental car at that time. It is now February and I have still not gotten my car back. I have contacted both the dealer and Hyundai corporate to try to find out what is happened but they just tell me there is no "ETA" on the replacement part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451190February 9, 2022
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated while driving approximately 35 MPH for an extended period of more than 30 minutes, the engine would remain running 8-10 minutes after the vehicle had been turned off. On another occasion while driving approximately 35 MPH and entering a highway ramp, the vehicle lost motive power and power steering functionality before independently restarting and operating as designed. The contact stated that the vehicle also stalled while reversing and would restart after shifting into Park. The contact stated that three or four attempts were necessary to restart the vehicle. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451095February 9, 2022
ENGINE
While driving on cruise control set for 45mph the vehicle accelerated to 53 mph. Noticed this multiple times. Also steering wheel making noise and at times hard to turn. All fluids at good level. Then burning smell coming and vehicle revs up when at stop light. And then hard to start. Have had multiple issues with this vehicle. Dealer states all is good. Hyundai is no help. This is a 2021, a new vehicle that should not be acting like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450952February 8, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY
My vehicle was stolen in November of 2021, (many have been in Milwaukee). I had a steering wheel lock (they had broken the back rear window in April 2021 in a thwarted attempt to steal, and the police recommended this), and the vehicle was parked under security cameras. They broke the window, disabled the ignition and took it for a ride and crashed it. My vehicle repair has not been completed due to the high volume of thefts, and delay by insurance companies making claims. It is now February 8, 2022.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11449478January 30, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
After I had the car for about 10 months, the front collision warning system light came on while I was driving 65mph. There was a huge jolt, as if I'd hit something large and metal, and the engine revved as if stuck. I pulled over and found nothing in the road. It was terrifying, and I can't imagine it's safe to have this keep happening. This has happened numerous times now, at different speeds and in all types of weather, and sometimes accompanied by the blind spot collision warning system light. The dealership has kept my car many times, trying to replicate the problem, which they did-once. They replaced the camera and tcu. The car worked fine for a while, but the problem returned, and again, the dealership could not replicate or fix it. I have seen this problem mentioned on Hyundai forums, and it seems we're all having the same experiences with dealerships finding and fixing the issue. I turn the FCW system off every time I start the car, but now the BSCW (which I have also turned off) is coming on and jolting the car. Both warning systems have done this too many times to count at this point. I can't afford a new car and am scared to drive my Kona, but don't have a choice. This is not right and I do not feel safe in this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449465January 30, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The cruise control does not engage. When setting the adaptive cruise control I have had the car slow down 15-20 mph before turning the cruise control off because traffic is backing up behind me and I become a hazard on the road. I have taken it to 2 different dealerships, the one I purchased the car from and one that is closer to my home as I moved and now live in a different state from where I purchased the car. Both dealerships claimed they were not able to replicate the issue. However, every time I drive the car and try to use cruise control I have the same issue of the cruise control not engaging. The car dashboard's speed indicator is supposed to turn green and make a "ding" sound when you engage the cruise control at the posted speed limit. My car does not do this. The speed limit on the freeway here is 80mph and it will turn green and "ding" at 81mph but still not actually engage and maintain the speed. I have had numerous incidents where cars behind me honk and have to go around because I was slowing down so much. I spoke with another 2022 Kona owner and they stated that they have had the same problem and they were told the same thing by a different dealership that they bought their vehicle from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449347January 29, 2022
ENGINE
This vehicle was under recall by Hyundai ( campaign 203 ) For defective piston oil ring. Since day one of owning the vehicle I would notice oil level low by at least a 1/2 quart ( I would top off). After Several trips to the dealer they installed software to detect vibration and it passed . So they said just run it until it dies only then we can replace the engine . Hyundai has since removed car from recall lookup list. Went to 2nd dealer and I'm going through a oil consumption test . They found it uses .4 to .5 quarts ( 2 more tests due) . They say this is normal and they probably will not be able to fix the excessive oil consumption . I have a 2020 Kona with 10,000 miles that can't make it through the oil change cycle with out using oil the oil . I don't know what to do at this point Hyundai is not Honoring the recall . They are trying every trick in the book to avoid their obligations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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