Hyundai Elantra Touring Complaints

175 consumer complaints on file.

#11395888February 12, 2021
STEERING
EPS BULB TEST REMAINS ON AFTER IGNITION AND ENGINE RUNNING. NO POWER STEERING PRESENT. RECALL # 127 PERFORMED IN 2016, HOWEVER PROBLEM HAS RETURNED. VEHICLE HAS 51500 MILES, 2009 HYUNDAI TOURING. HYUNDAI USA DID NOT AUTHORIZE DEALER TO REPAIR THIS RECALL AS A CAMPAIGN CODE 02/11/2021. DESPITE ISSUANCE OF HYUNDAI CASE # 17688862 THE CASE MANAGER HAS NOT RESOLVED THIS ISSUE FOR ME TO HAVE VEHICLE REPAIRED. I AM INFORMING THE NATIONAL HWY TRAFFIC SAFETY ADMIN., HEREIN ON THIS DAY 02/12/2021 AS CURRENTLY THE VEHICLE IS IN DANGER OF CAUSING A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375112November 17, 2020
STEERING
THE EPS LIGHT CAME ON WHEN I WAS ON THE HIGHWAY AND THE STEERING WHEEL GOT HARD, IT WAS NOT TURNING, RISKING TO HAVE A FATAL ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374014November 10, 2020
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA TOURING. THE CONTACT STATED THAT POWER STEERING FAILED TO OPERATED AS DESIGNED WHILE HIS SON WAS DRIVING THE VEHICLE AT AN UNKNOWN SPEED. THE CONTACT HAD THE VEHICLE TOWED TO ALEXANDRIA HYUNDAI (1707 MT VERNON AVE, ALEXANDRIA, VA 22301) WHERE HE WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT DISAGREED WITH THE DIAGNOSTIC AND HE INFORMED THE DEALER THAT THE FAILURE WAS RELATED TO A DEFECTIVE FUSE. THE CONTACT HAD THE VEHICLE TOWED BACK TO HIS RESIDENCE WHERE HE PERFORMED A DIAGNOSTIC TEST AND HAD DETERMINED THAT THE FAILURE WAS INDEED RELATED TO A DEFECTIVE FUSE. THE CONTACT THEN HAD THE VEHICLE TOWED BACK TO THE SAME DEALER AFTER DISCOVERING THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING) AND HAD THE RECALL REPAIR PERFORMED. UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE EPS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STARTED JERKING TO THE RIGHT. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE AND LATER DISCOVERED THAT THE BRAKES AND ROTORS WERE DEFECTIVE. THE CONTACT HAD THE BRAKES AND ROTORS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365908October 23, 2020
STEERING
POWER STEERING STOPPED WORKING. I HAD SQEAKING NOISES WHEN TURNING THE WHEEL.ALSO SHIMMERING OVER SLIGHTEST BUMPS. DEALER ESTIMATE FOR NEW STEERING COLUMNS WAS ABOUT $2000.00 . I WAS PULLING OUT OF A PARKING SPACE WHEN IT FROZE. AFTER I TUNED OF THE CAR IT WORKED. HOWEVER I HAVE READ MANY COMPLAINTS THAT THIS PROBLEM CONTINUES UNDER NORMAL DRIVING CONDITIONS INCLUDING HIGHWAYS. I FEEL THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364531October 15, 2020
SERVICE BRAKES
I WAS NOTIFIED OF A RECALL FOR THE ABS BREAKS STATING THAT THERE COULD BE A SHORT CIRCUIT ISSUE AND COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT. I CALLED HYUNDAI IN LATE JULY 2020, SCHEDULED AN APPOINTMENT FOR A BROKEN WINDOW AND RECALL. UPON LEAVING THE HYUNDAI DEALERSHIP I WAS TOLD THAT THE RECALL PART IS NOT AVAILABLE AND NEEDED TO BE ORDERED. IT IS NOW OCTOBER 15, 2020 AND THE PART HAS STILL NOT ARRIVED. I HAVE CALLED THE DEALERSHIP AND THEY HAVE STATED THAT THEY HAVE APPROXIMATELY 20 PEOPLE WAITING FOR THIS PART AND THEY HAVE ONLY RECEIVED 5 PARTS. IT HAS BEEN ALMOST 3 MONTHS. I BELIEVE THAT THE DEALERSHIP HAS DONE EVERYTHING THAT THEY CAN BUT HYUNDAI IS LAGGING. I REALLY HOPE THAT THE ENGINE COMPARTMENT OF MY CAR DOESN'T CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363043October 6, 2020
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON. WHEN I TURNED THE CRUISE CONTROL OFF, THE CAR WOULD NOT SLOW DOWN. IN FACT, THE CAR INCREASED IN SPEED EVEN WITH THE CRUISE CONTROL COMPLETELY OFF. I STEPPED ON THE BREAKS AND IT SLOWED DOWN A BIT, BUT AS SOON AS I STEPPED OFF THE BREAK THE CAR WOULD START TO ACCELERATE. I MADE MY WAY OFF THE EXIT AND PRESSED THE BREAK HARD AND WITH THE HELP WITH EMERGENCY BREAK, I WAS ABLE TO STOP AT THE SIDE OF THE EXIT AND WAS ABLE TO TURN OFF THE CAR. AS SOON AS I STARTED UP THE CAR AGAIN, THE ENGINE REVVED REAL HIGH. I OPENED THE HOOD OF THE CAR AND SAW THAT PLASTIC ENGINE COVER HAD SPLIT AND THE BROKEN PIECE WAS JAMMING THE THROTTLE CABLE. I BELIEVE THIS IS A HIGHLY DANGEROUS ISSUE. I'VE INCLUDED PICTURES OF THE BROKEN PART AND WHERE THE BROKEN PART WAS TOUCHING THE THROTTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342845August 2, 2020
STEERING
I HAVE A 2010 HYUNDAI ELANTRA TOURING WITH 16,605 MILES. IT HAS HAD STEERING PROBLEMS THAT HAVE BEEN FIXED BY THE DEALERSHIP AT NO COST TO ME TWICE BEFORE. HOWEVER NOW IT NEEDS ANOTHER STEERING REPAIR AND THE PARTS ALONE COST ME $1,446.89 AND LABOR WILL BE AN ADDITIONAL $300. THE PART IS COMING FROM KOREA AND MAY TAKE ONE TO TWO MONTHS TO GET TO THE DEALERSHIP. IN THE MEAN TIME I HAVE NO CAR TO DO MY ERRANDS. I AM ASKING FOR REIMBURSEMENT AND RESTITUTION FOR MYSELF AND A GUARANTEE THAT THIS STEERING PROBLEM WILL NOT REOCCUR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327358June 5, 2020
STEERING
MY ELECTRONIC POWER STEERING WENT OUT, THANKFULLY AS I WAS BACKING OUT MY GARAGE. THE HYUNDAI DEALER SAID THE MOTOR NEEDS TO BE REPLACED BUT THE MOTOR IS INSIDE THE STEERING COLUMN, SO I NEED A WHOLE NEW COLUMN. THIS RUNS AROUND $1,600 INCLUDING LABOR. AFTER SEARCHING ONLINE, THIS APPEARS TO BE A WIDESPREAD ISSUE WITH THE ELANTRA. EVEN SOMEONE AT THE DEALER SAID THEY DON'T KNOW WHY THERE ISN'T A RECALL. I FEEL LIKE ONE SHOULD BE ISSUED ALTHOUGH IT WOULD BE TOO LATE TO SAVE ME FROM PAYING $1,600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323502May 6, 2020
AIR BAGS
SRS WARNING LIGHT ON DASH CAME ON 6 MONTHS AGO. I GOT PRICES OF $400-2000 TO REPAIR. DEALER WAS $120 JUST TO DO DIAGNOSTIC. I'VE GOOGLED PROBLEM AND THIS IS COMMON FOR ELANTRA. THIS IS A SAFETY ISSUE. WHY IS THERE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265684October 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING THE CAR BECAME DIFFICULT TO STEER ALMOST RESULTING IN MY GOING OFF THE ROAD, WHEN I GO TO A PLACE THAT WAS SAFE TO STOP, I NOTICED THAT THE EPS LIGHT WAS ILLUMINATED RED, AND THE ESC OFF LIGHT WAS ILLUMINATED YELLOW. I SHUT OFF THE CAR AND IT THE LIGHTS WENT OFF AND REMAINED OFF DURING MY COMMUNTE HOME. WHEN I DROVE THE CARE YESTERDAY THE LIGHTS CAME ON AT START UP AND STAYED ON MY COMMUTE HOME. THIS VEHICLE IS EXTREMELY DIFFICULT TO STEER TO STEER WHEN THE LIGHTS ARE ILLUMINATED, AND UNSAFE WHEN THE POWER STEERING CUTS OFF UNEXPECTEDLY WHILE DRIVING. THERE ARE MANY REPORTS OF THIS PROBLEM ON THE INTERNET, AND A RECALL NUMBER #127 HAS BEEN ASSIGNED, BUT NO OFFICIAL RECALL TO DATE FOR MY VIN #.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240676July 30, 2019
STEERING
TL* THE CONTACT OWNS A 2010 HYUNDAI ELANTRA TOURING. WHILE DRIVING APPROXIMATELY 55 MPH, THE EPS INDICATOR ILLUMINATED. THE CONTACT SEARCHED THE VIN AND FOUND NHTSA CAMPAIGN NUMBER: 15V100000 (STEERING). THE VEHICLE WAS TAKEN TO FITZGERALDS LAKEFOREST HYUNDAI (301-670-4800, LOCATED AT 905 NORTH FREDERICK AVE, GAITHERSBURG, MD 20879) WHERE THE EPS SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NOT BE REPAIRED FOR FREE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234646July 24, 2019
STEERING
RECALL 127.EPS SYSTEM NOT WORK PROPERLY. BUT THEY WANT TO CHARGE FOR FIND IT.($131.00) I CALLED HYUNDAI COMPANY .THEY DONT GIVE ME POSITIVE ANSWER DEALERSHIP ONLY UPDATE SOFTWARE.WHICH IS NOT SOLVE PROBLEM.THEY TOLD THEY ARE NOT REPLACE ANY PARTS TO FIX THE PROBLEM.HYUNDAI DOEST GIVE ME ANY POSITIVE ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233280July 19, 2019
STEERING
WITH THE ENGINE STARTED AND IN PARK YOU CAN TURN THE STEERING WHEEL RIGHT OR LEFT AND IT HAS A THUMPING NOISE. IT SEEMS LIKE IT DOESN'T AFFECT THE STEERING BUT THIS IS THE CAR MY WIFE DRIVES AND IT MAKES HER VERY NERVOUS. IT MAKES YOU VERY UNCOMFORTABLE DRIVING THE CAR BECAUSE YOU DON'T KNOW IF THE STEERING WHEEL IS GOING TO LOCK UP AND CAUSE A SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223133June 28, 2019
UNKNOWN OR OTHER
I AM THE ORIGINAL OWNER OF THIS VEHICLE. I HAVE HAD FOUR INSTRUMENT CLUSTERS REPLACED DUE TO THE DISPLAY PANEL FADING IN THE HOT WEATHER. THE PROBLEM IS HAPPENING AGAIN AND IT WOULD APPEAR THAT I NOW NEED A 5TH INSTRUMENT CLUSTER. SURELY, THERE MUST BE SOME THING THAT HYUNDAI CAN DO TO FIX THIS ONGOING ISSUE. THE ODOMETER, MILEAGE RANGE AND GEAR POSITION DISPLAY ARE AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228292June 28, 2019
EXTERIOR LIGHTING
UNABLE TO READ THE PART OF THE DASH THAT TELLS MILAGE DURING THE DAY. ONLY ABLE TO READ IT AT NIGHT. THEREFORE, WHEN I HAD MY OIL CHANGED TODAY, THE MECHANIC HAD TO ASK ME IF I KNEW THE MILEAGE SINCE HE WAS UNABLE TO READ IT. I TOLD HIM APPROX WHAT I HAD LAST NOTICED IT LAST NIGHT. THIS IS A PROBLEM WHEN GOING ON TRIPS AND MY NAVIGATION SYSTEM SAYS TO STAY ON A CERTAIN HWY FOR 16 MILES, FOR EXAMPLE, AND I AM UNABLE TO READ THE DISPLAY. IT ALSO MAKES IT IMPOSSIBLE TO CHECK MY MILAGE WHEN I FILL UP WITH GAS DURING THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218699June 8, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DRIVER WINDOW DROPPED TO THE DOOR WHILE I WAS DRIVING. I WENT TO THE HYUNDAI DEALER WHO CHARGED ME OVER &400 AND STATED THAT THIS ISSUE IS VERY COMMON FOR ELANTRA. I HAVE ELANTRA TOURING AND MY CAR IS NO QUALIFIED FOR RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218387June 6, 2019
UNKNOWN OR OTHER
VEHICLE CAUGHT FIRE WHILE PARKED IN GARAGE. VEHICLE WAS NOT RUNNING AND HAD NOT BEEN DRIVEN FOR OVER 5 HOURS. FIRE ORIGINATED IN THE DRIVERS SIDE OF THE ENGINE COMPARTMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11210776May 30, 2019
STEERING
POWER STEER ASSIST FAILED PULLING OUT OF DRIVEWAY, EPS LIGHT WAS ON, STEERING DIFFICULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208035May 16, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI ELANTRA TOURING. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL TICKING NOISE WAS HEARD COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE NOISE WAS PERSISTENT. LUTHER BURNSVILLE HYUNDAI (14700 BUCK HILL RD, BURNSVILLE, MN 55306, (612) 424-7923) INFORMED THE CONTACT TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PISTONS WERE CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194307April 6, 2019
SUSPENSION
IN THE LEFT REAR SUSPENSION, THE TRAILING ARM BROKE OFF WHERE THE ANTI-ROLL BAR IS MOUNTED, TO WHERE THE ANTI-ROLL BAR IS NO LONGER CONNECTED TO THE SUSPENSION. THE CLUNKING NOISE THAT RESULTED FROM THIS WAS FIRST NOTICED IN EARLY MARCH 2019, AND OCCURS WHEN GOING OVER BUMPS IN THE ROAD. THE DATE OF OCCURRENCE OF 3/1/19 IS APPROXIMATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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