Hyundai Azera Complaints

713 consumer complaints on file.

#11509518February 28, 2023
AIR BAGS
The contact owns a 2012 Hyundai Azera. The contact stated that the passenger’s side air bag warning light indicated that the air bag was off with a passenger seated in the passenger’s seat. The contact initially took the vehicle to an independent mechanic and was informed that the air bag sensor had failed and needed to be replaced. The contact called the dealer who informed her that there was no recall associated with the VIN. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509347February 27, 2023
ENGINE
The contact owns a 2013 Hyundai Azera. The contact stated while at a stop light, the vehicle delayed while accelerating, and the contact heard a knocking noise coming from the vehicle. The contact turned off and restarted the vehicle and the check engine warning light illuminated. The vehicle was taken to the dealer for diagnostic test. The dealer stated that the engine was not getting any oil, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507302February 14, 2023
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2013 Hyundai Azera. The contact stated that when the vehicle was started, the volume of the radio failed to function as needed. Additionally, she also noticed that the passenger’s side air bag warning light was illuminated. The vehicle was diagnosed by an independent mechanic, and the contact was informed that the clockspring needed to be replaced and referred the contact to the dealer for assistance. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503540January 25, 2023
AIR BAGS, SEATS
On January 19,2023 my air bag light and check engine light came on in my Azera 2012 I took my car to the Hyundai dealership center in Salisbury Maryland they said after doing the diagnostic my car was going to need seat cushion for airbag light and for the door latch and will cost me with having a warranty 3265.00 dollars . There is no recall on the car however the Hyundai Motor Company recalled my make and year as of May 22 2012 for occupant detection system may fail to properly differentiate whether the front passenger seat occupant is an adult or a child or a child restraint seat since my car was manufactured in May 14 of 2012 it does not fit in that recall however, what if my car isn’t recalled they say it could be recalled later my concern is I would like it to be covered under that recall for my car as of May 22, 2012 I feel that my car was not built up in those airbags in the standard that should be since my car was manufactured seven days before the actual recall date I would like Hyundai motor company to take care of all expenses for the the safety, and the fixing of the seat cushion as well as the door latch I feel that there is a safety issue while driving with the light going on and off and the dashboard blinking specially without the passenger side door latch and seat not working right, it wont detect a problem, or possibly the airbag could come out , it has been confirmed by the dealership Pohanka Hyundai Of Salisbury , Maryland, that the components were inspected and they were no insurance or police. Just a code popped up in the car dash in the car dashboard computer. I would ask that you guys would look into this and see that the manufacture independently conducts a safety recall on this and pays all costs of the safety recall and please fix it I can be contacted at 757-894-8324. Again thank you .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503466January 24, 2023
AIR BAGS
The contact owns a 2006 Hyundai Azera. The contact stated that on numerous occasions, the air bag warning light illuminated. The vehicle was taken to the dealer several times. The contact was then referred by the dealer to a different dealer where it was diagnosed and produced code: B1489 and B1495. The contact then stated that the pod reset was performed, and the ECU was not responding however, the contact stated that she was not informed of which part needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 10V007000 (Air Bags, Seat Belts). The manufacturer was not notified of the failure. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500867January 9, 2023
STEERING
Steering problem started with an annoying dead spot of approximately 1/2 inch on center and now has expanded to approximately 2" accompanied by severe rattling on rough surfaces. Checked this condition on U-Tube and found it to be caused by a crumbling steering coupler in the electric steering assist unit. This same coupler was recalled in most Hyundai models EXCEPT the Azura. I believe its failure to be as grave a safety concern as it was in other models and erodes my confidence in Hyundai and in an otherwise trouble-free vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499427December 29, 2022
SUSPENSION
The contact owns a 2006 Hyundai Azera. The contact stated while driving approximately 70 MPH, the vehicle rode over a slight bump in the roadway and the rear-end of the vehicle started swaying to the left and the right. The contact pulled over and stopped the vehicle to check for a flat tire and observed that the tires were inflated. The contact stated that the failure was intermittent but occurred at various speeds while driving over a slight bump in the road. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact looked under the vehicle and saw that the rear driver’s side upper control arm and the rear mount had detached from the frame. The vehicle was not diagnosed or repaired. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 13V354000 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496578December 8, 2022
ENGINE
The contact owns a 2012 Hyundai Azera. The contact stated that while starting the vehicle, the vehicle made abnormal noises. The vehicle was taken to the dealer, where it was diagnosed with a lifter noise on cold startup. The vehicle was then taken to Dick's Hillsboro Hyundai (2871 SE Tualatin Valley Hwy, Hillsboro, OR 97123) however, the vehicle was not diagnosed nor repaired. Dick's Hillsboro Hyundai informed the contact that authorization from the manufacturer was needed before servicing the vehicle. The manufacturer was made aware of the failure and informed the contact that the noises coming from the vehicle were normal. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493828November 16, 2022
ENGINE
Engine started knocking about 3 to 4 months ago, Car keeps having random times when it won't starr. The lights came on dash nothingto the engine. The dealership has "checked" it a few times but can'tfind anything. The knocking is consistentif you drive it for more than a couple of miles. Car is available for inspection. Also my MPG has been increasingly getting worse. The gauge says 19 but I'm averaging about 12. I was advised by a mechanic (all work done on my car is at a dealership) that the Hyundai has issues with this model/year car. The Santa Fe and Sonata on the 2013 models have been recalled. It should be noted the Santa Fe and Azera have the same engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491214October 27, 2022
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
The contact owns a 2006 Hyundai Azera. The contact stated while driving approximately 2 MPH and reversing out of her driveway there was a loud clunking noise heard. The contact stopped the vehicle and placed it in park(P) and observed that the driver's side rear tire had collapsed inward toward the wheel well. The contact stated that the crossmember had detached from the subframe and was on the driveway. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic who diagnosed that the crossmember had fractured from excessive rust and that the rear suspension needed to be replaced. The vehicle was repaired. The contact had the vehicle repaired in 2018 under NHTSA Campaign Number: 13V354000 (Suspension). The contact related the current failure to the recall. The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487312September 30, 2022
ENGINE
I own at 2013 Hyundai Azera with a Lambda engine. The same engine that’s having all sorts of issues and being recalled for many reasons on Hyundai & Kia’s. It has only 79k miles on it. While driving down the highway at 75 mph the engine began to lose power and it quickly overheated. It was very terrifying as I had cars and a semi barreling behind me and my engine was seized up. I was able to throw my hazards on and make it to the shoulder safely. We towed it to my mechanic and he said the 4 rear bolts weren’t torqued/sealed properly and they were stripped and pulled right out of the block. He said this is a Manufacturer defect from when the bolt was installed in the factory. Another factor was Hyundai uses an Aluminum head and Alum block with steel bolts. The temp variant in Alum & steel is totally different so what happens is when they expand & contract at different temps like that they eventually pull out. Also, the threads in the block aren’t deep enough to begin with. I filed a claim with Hyundai and they denied my claim. My case manager Jasmine called and said: 1) “What are you expecting us to do about a car that’s old, it may only have 79k miles on it, but it’s OLD and engines break on old cars” 2) We are the 2nd owners so the 100k powertrain warranty dropped to 60k which sadly we are just over. **It was listed as a Certified Pre-Owned when we purchased it but after calling the dealership they claim it’s not a CPO otherwise we would still be covered under the 100k PT warranty. My mechanic called Hyundai to get a replacement engine and was told they discontinued that engine so when they get them in for that reason they just sell them a junkyard motor. So I have a perfectly great car, in otherwise pristine condition, and I’m unable to find a new motor for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485584September 21, 2022
STEERING
Clunking noise and shaking in the steering wheel. Initial research points to steering coupler which has been recalled on various other Hyundai models but not the Azera ( this is a frequent occurrence with Hyundai recalls since not as many Azeras were sold) The mechanic I took it to would not replace just the couple and quoted replacing the entire rack and pinion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485585September 21, 2022
STRUCTURE:BODY
Trunk latch; trunk will not open from inside of car. There is a current recall for this same issue on other Hyundai models but not the azera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483925September 11, 2022
STEERING
2 months ago my car steering wheel started to make clunky noises which is due to the Flexible Steering Coupler and should be addressed as factory recall for the safety of everyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483710September 9, 2022
STEERING
The contact owns a 2013 Hyundai Azera. The contact stated while driving approximately 5 MPH and pulling into his driveway, there was a clunking noise coming from the steering column. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact researched online and found that there were complaints about the failure of the steering coupler. The manufacturer had been informed of the failure. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482997September 6, 2022
SEAT BELTS
The Airbag light is staying on. The drivers side seatbelt doesn't tighten..it won't lock tight in the event of an accident. There was no accident..it just started. It's extremely scary..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481078August 24, 2022
STEERING
MDPS coupler failure similar to failure included in warranty extensions for Sonatas/Elantras. Since Azera is not part of the recall, I ended up paying for the repairs. Contacted HyundaiUSA and lodged a complaint (case number - 20194065). I was told that reimbursement will not be given. Hence bringing to your attention to get this resolved. Thanks! Bhuvaneswari
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479563August 16, 2022
AIR BAGS
Air Bag light came on while driving. After getting it checked, the technician stated that the air bag module went out and was erased. A new module would need to be ordered and the old one replaced. repair was not done as the cost was expensive and I don't believe that I should pay for something that is a safety equipment issue, This should be under a lifetime warranty. Currently driving the vehicle without working air bags. Has not been reported to the manufacturer. Light first appeared in February of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477515August 4, 2022
ENGINE
The engine started knocking while I was driving. The car experienced sluggish performance afterwards, and hesitancy in acceleration. Hyundai has recalled other vehicles for engine knocking, but not the Azera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475831July 25, 2022
STEERING
The Azera uses the same part # for the Steering Coupler that was recalled on the Sonata and Elantra. This SAME part # is used in 3 other models which Hyundai did not recall and somehow was let off the hook for addressing. I have replaced one in a 2014 Santa Fe and 2013 Azera. I want to make sure the NHTSA is aware of the fact that the same part is used across multiple models, yet only 2 were recalled. This is unfair that we have to pay $400 for each car to replace a 5 dollar part that Hyundai has recalled. Below are the models and part numbers. Any help is greatly appreciated. Sonata, Elantra, Santa Fe, Azera, Veloster https://www.amazon.com/563152K000FFF-Flexible-Steering-Coupling-Veloster/dp/B07WSWHNCP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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