Honda Ridgeline Complaints

477 consumer complaints on file.

#11489969October 19, 2022
EXTERIOR LIGHTING
Automatic high beam lights system is terribly dangerous! Not even close to working as advertised. They do not drop to low beam with virtually all oncoming traffic. They are constantly tricked and flicker when looking at reflective signage. They create confusion and very dangerous distraction. This is a well known design flaw with these late model Ridgelines and the dealers can’t do anything to correct. Please convince Honda Motors to correct this dangerous situation soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489280October 14, 2022
EXTERIOR LIGHTING
The automatic high beam headlights do not operate correctly. When in auto mode, on a dark road with no other light sources, they will go to high mode for a second or two and drop back to low beam for no reason at all. they keep doing that at random intervals. They will go from low beam and go to high mode when cars are approaching within 100 yards. pretty sure the other car does not like that. they work fine when by passed by placing them in high mode by pushing turn signal stick forward. it's in the auto mode when they don't act right. i took the '22 to Couer D'Alene Honda and they checked them and said they were working as they were supposed to. this concerns me since i had a '18 Honda ridgeline and they did work fine in auto mode. i feel this is a safety issue for me and others on the road at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489044October 12, 2022
EXTERIOR LIGHTING
Purchased a new Honda RTL-E Ridgeline 3 days ago... Traded in a 2017.. Both have auto high beam feature.. The 2022 is erratic, at times fails to operate (engage the high beams even after surpassing the 45 MPH cut in speed. In addition to that, the high beams fail to remain on even when there is no oncoming traffic or fail to disengage etc.. This is not caused by ambient outside light or reflections off road signage, as I know how they worked and worked very well on my 2017.. The defective system create a major safety hazard as they almost always fail to turn off with oncoming traffic.. So drivers are blinded by High Beams and the driver of the Ridgeline expects them to turn off, hesitates expecting them to work before they realize they are not going to turn off... This not only impacts the on coming driver, but could be a good road rage problem, cause an accident and lastly cause the driver to be issued a ticket. if the oncoming vehicle, is coming around a bend and there is a perfect alignment of the two vehicles they must turn off, but they don't , blinding the oncoming driver. They do not work period and are a serious safety hazard.. Honda needs to resolve this ASAP..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487670October 3, 2022
TRAILER HITCHES
I purchased this truck in early September 2022 brand new. I was towing my ATV RZR on my trailer. Total weight about 3000 lbs. The truck tow is rated at 5000lbs. I noticed the trailer was acting or moving around abnormally. When I arrived home I noticed the trailer hitch was bent down about 45 degrees. In examining the hitch I noticed it had broken away from the frame. The hitch or receiving end was verily attached to the truck. With further examination and looking at a similar truck's hitch I discovered the hitch had never been welded from the factory. It is a miracle the trailer I was pulling did not brake free and kill another driver on the road. In the photos I am uploading one is how the hitch should look (photo 133526) the others are photos of my hitch. If you compare the good hitch to my hitch you will see there is no weld around the receiving tube.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483184September 6, 2022
EXTERIOR LIGHTING
Auto high beams consistently fail to turn on or off at appropriate times, rendering them unreliable and unsafe. I was forced to disable them because of several incidents in which they failed to stay on while driving on dark rural roads or failed to turn off with oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476244July 28, 2022
EXTERIOR LIGHTING
Honda eliminated the dedicated automatic high beam camera and moved the functionality into the shared "multi-purpose" camera that is also used for Honda Sensing features and raised the activation speed. These changes not only ruined the automatic high beam function, but made it dangerous at times. The automatic high beams rarely work in my neighborhood which has zero street lamps and I was told by the dealer that it is supposed to operate that way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475676July 25, 2022
POWER TRAIN
Issue: transmission would not shift from 1st gear. After running an errand, started vehicle, reversed from parking place, pressed D/S button and proceeded to street entrance. After waiting a bit, I merged onto street and accelerated, but transmission would not shift from 1st gear; engine was running a very high RPM. Traffic behind me moved to inside lane to avoid my vehicle. I released accelerator and transmission shifted to slightly higher gear but would not shift again. Engine RPM was still very high at low vehicle speed. I pressed the D/S transmission button again, and this restored the transmission to normal operation. This malfunction put me and the vehicles behind me in danger of collision. The problem occured on Friday 22nd July 2022. Vehicle has 780 miles on odometer. I have not consulted dealer or other organizaton. There were no warning lamps, messages or audible alarms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469709June 17, 2022
EXTERIOR LIGHTING
Vehicle is equipped with automatic high-beam headlights. The feature has not worked properly since I bought the truck new in April 2021. Hi-beam lights will activate for a few seconds and then turn off for about 10 seconds and continually repeat the sequence regardless of road specifics. A few times, the headlights have flashed oncoming vehicles less than 100 feet away. I have taken the vehicle in for repair three times to two different dealers and contacted Honda Customer Assistance for advice. The dealers have the same response after each repair: We have no guidance from Honda how to fix and cannot do anything. Honda Customer Service has no provided any solutions so I am forced to disable the feature to avoid the issue of flashing oncoming vehicles. I have also posted You Tube videos of the behavior hoping that it would help the service folks. They acknowledge the behavior but cannot fix: https://youtu.be/Zmv23FX4R20 https://youtu.be/Kp623lKKAXs https://youtu.be/W3Tfnh1MNeY https://youtu.be/JyGZx13JjX4 https://youtu.be/8sfLcZWPwec
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468181June 8, 2022
POWER TRAIN, ENGINE
I will be filing a issue with our 21 Honda Pilot too as the same problem has occurred in both vehicles with the same engine and transmission. This has happened a total of 3 different times. When I drive the Ridgeline for a long time (over 4 hours)on the expressway and then pull off on a ramp and turn left the vehicle will go into safe mode. The engine light will start flashing and you can not drive over 30 mph. The engine runs rough and idles hard. I have contacted Honda and the dealership I purchased it from. Honda has acknowledged this is a problem and has occurred multiples with many different vehicles. The dealership I work with has acknowledged the same thing as they have several vehicles that have been brought in with this problem. I have waited several months for Honda to come up with a solution, so far they have not. This is a safety concern because what would happen if this same situation came up when I'm pulling my trailer or on the expressway at higher speeds. This could cause an accident. This first started on my Ridgeline in November of 2021. It has happened several times since then. Every time there is no code the computer keeps, even though each time the engine light is flashing. What I have been told is the computer thinks the engine has backfired and goes into safe mode, but Honda doesn't know why it does this. If you turn the vehicle off and restart it, the problem goes away. When the dealership has run a diagnosis off the computer, there are no codes the computer throws. Even though the check engine light is flashing when this occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466903June 1, 2022
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE
2022 HONDA RIDGELINE. CONSUMER WRITES IN REGARD TO DRIVER SIDE WINDOW MALFUNCTION. THE CONSUMER STATED WHILE DRIVING THE VEHICLE LOST POWER. THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THERE WAS NO ENGINE RPM RESPONSE TO THE THROTTLE PEDAL APPLICATION. THE ENGINE WOULD INCREASE/DECREASE THE RPM WITH SPEED. THE MAX SPEED WAS 35. THE VEHICLE WAS RETARTED AND OPERATED AS NORMAL. THE FAILURE MILEAGE WAS 1,258.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465178May 18, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic emergency braking has engaged on a two way highway curve a couple times until I disabled it for the remainder of the trip. The “Brake” forward collision warning screen and alarm sounds frequently on 4-lane 2-way 30 mph road with a slight curve which it mistakes car in adjacent oncoming lane as a car it may collide with, I was able to eliminate it from applying brakes be adjusting sensitivity to low but the warning still pops up. Additionally, the automatic brights feature is inadequate resulting in flashing/blinding oncoming drivers, I have resulted in turning the feature off which process is more complicated than it should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465157May 18, 2022
EXTERIOR LIGHTING
Automatic highbeams do not go on gets dangerous when driving on dark roads
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465114May 18, 2022
EXTERIOR LIGHTING, UNKNOWN OR OTHER
The auto-dimming headlights on my 2021 Honda Ridgeline do not work properly. They don’t engage high beams when they are supposed to, and when they do come on the flash on and immediately turn off. It has gone off and on on dark roads and is very distracting and dangerous. Sometimes they flash other drivers causing angry responses from other drivers. I brought my vehicle in to the Honda dealership and they told me it is working properly. This is not true, because I previously owned a 2019 Honda Ridgeline and the Auto-dimming headlights worked perfectly. My wife also owns a Honda CRV that has the feature and it also works correctly. I feel this problem should be addressed before someone gets injured due to distraction from the lightning going of and on and possible road rage from other drivers thinking your flashing them. This problem has been ongoing since I purchased my new vehicle. I also found many others complaining on Honda Ridgeline Facebook groups. So it’s not an isolated incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464433May 12, 2022
STRUCTURE:BODY
On the new Honda Ridgeline HPD there are small front fender flairs. At the bottom they are fastened with screws but at the top they are fastened with 3M tape. My Vehicle has 2K miles so I decided to take it on the interstate. Going about 75 MPH the wind resistance the tape gave away and the flair flipped right back into the tire. I thought my tire had blown as there was pulling and a loud noise. If I had overcorrected there could have been a tragic accident. I was able to get the vehicle to the side of the road and saw the issue as the fender flair was all chewed up from the tire. And for what? Using Tape instead of a secure system. Going at that rate of speed and assuming your tire just blew is an accident waiting to happen and this could be easily prevented.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464175May 11, 2022
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Water is leaking apparently trough the bed underneath the carpet below the backseat area, and this could lead to corrosion of the wires below the carpet. Or something worst.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463748May 7, 2022
ELECTRICAL SYSTEM
The wireless charging pad does not work properly. I’ve tested with 3 different Apple iPhones and they will start to charge for a few seconds, then it will stop changing. Sometimes it will resume charging for a few seconds and then stop again. I’ve seen videos online of others who are experiencing the same issue with both 2021 and 2022 Honda vehicles (issue not exclusive to the Ridgeline).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462818April 29, 2022
UNKNOWN OR OTHER
The passenger door window exploded while parked in the shade.. my wife happened to be walking near the truck at the time it exploded and shattered no rock bee bees nothing struck the window..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462718April 29, 2022
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
First incident happened 3/10/2022. Went to start my 2021 Ridgeline (12k miles) in the morning, started traveling down my driveway when all warning lights flashed. Truck went into limp mode rendering it unable to drive. Towed it to Honda dealership where I was told a rodent chewed threw my harness wires. Honda repaired it and I went on my way. Second incident happened 4/27/22. I am traveling down I95 going 70mph for about an hour. I exit onto SR 200 and immediately my truck goes into limp mode with the exact same problems that occurred on 3/10/22. I am in rush hour traffic with no warning that my truck was about to go into limp mode. I towed it to my Honda dealership again. They said my harness wires are fine and have no idea what is wrong with my truck. This is a very dangerous safety hazard as my truck without warning will go into limp mode WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461099April 18, 2022
FUEL/PROPULSION SYSTEM
After traveling on a 3 1/2 hour trip and on 2 hour trip both times after taking a curve called dead mans curve engine light started blinking and Truck would not accelerate had to pull over on busy freeway and turn off went to Honda both times and they could not get a code 1/16/22 @1000 miles on truck. 3/27/22 @2500 miles on truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460126April 8, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2022 Honda Ridgeline. The contact stated the tailgate lock security feature was not operating as designed, allowing a toxic odor to enter the cabin of the vehicle from the truck bed. There were no warning lights illuminated. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 190.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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