Honda Ridgeline Complaints

477 consumer complaints on file.

#11516935April 13, 2023
STRUCTURE
The contact owns a 2023 Honda Ridgeline. The contact stated while driving 70 MPH, the tonneau cover detached from the bed of the truck. The vehicle was taken to the dealer and the dealer stated that the brackets used to hold the cover were defective. The tonneau cover was not replaced. The manufacturer was contacted, and the manufacturer offered to replace the tonneau cover. The failure mileage was 2,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515611April 5, 2023
ENGINE
After driving approximately 2.5 hours at 70 miles per hour, I took an exit off of the interstate and stopped at the stoplight at the bottom of the exit ramp. After about 1 minute the light turned green and I accelerated sharply and turned left. The Check Engine Light started to flash and the vehicle experienced a significant loss of power. I was unable to accelerate to match the speed of the traffic around me and created a hazard while attempting to find a safe place to pull off the road. After about 1/4 of a mile I was able to pull off the road. I shut off the vehicle and waited about 5 minutes. I restarted the vehicle and the light didn't return and it had full power, so I completed my trip. Additional info, outdoor temp was 34 degrees F. I was driving into a 25 MPH headwind during the 2.5 hours of internet travel. I took the vehicle to the dealer as it is under warranty and has about 18,000 miles. Dealer removed intake manifold, removed water that had collected in the intake manifold and reassembled. Vehicle computer didn't store any codes. Dealer was unable to explain how the water got into the intake manifold or provide any satisfactory reason or logic as to why it would not occur again under the same conditions. My concern is that there is some design flaw inherit to the air intake of this engine that allows condensation to collect under some conditions and causes a misfire that puts it into a limp mode that diminishes performance until the engine is cycled off/on. It is difficult to understate how terrifying the experience is of having traffic wiz around you with horns blaring and not being able to move out of the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514598March 30, 2023
EXTERIOR LIGHTING
The automatic high/low beams do not work properly. The do not go to high beam when they are suppose to and they do not dim when they are suppose to. Any reflective device along the road will cause them to either dim or brighten. When an approaching vehicle is coming toward me the lights will not dim like they should and sometimes I will have to do it manually. This is a safety problem not only for myself but also for oncoming vehicles. I have had it to the dealership 5 times, they have replaced the light sensor at the base of the windshield and the camera behind the rearview mirror and have told me that this should resolve the problem but it has not as they continue to malfunction. There are numerous reports on line about the ridgeline having this problem and so far the dealership has not been able to fix it. They know they have the problem but they don't seem concerned about it. I have not had the police or my insurance company look at the problem yet. I can though if requested. There are no warning lights that come on to tell you of this problem; only the flashing headlights of oncoming vehicles to let you know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513868March 26, 2023
ENGINE
Car lost power and check engine light came on when exiting the highway on an off ramp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512727March 20, 2023
ENGINE
After driving for approximately 275 miles in winter temperatures but with normal driving conditions, upon taking a banked turn the check engine light flashed while the engine lost power and caused the car to begin shaking. I pulled over and was able to pull diagnostic codes from the vehicle. The vehicle reported that two cylinders were misfiring. Upon restarting the car the vehicle operated normally. I brought this vehicle in to the dealer who was familiar with the problem but responded that Honda has no resolution yet. This problem seems to affect multiple years and models of Honda vehicles (using the 3.5L engine).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507735February 17, 2023
EXTERIOR LIGHTING
Automatic high beams don’t work fluidly. This is a safety issue because they are sensitive to the point where it seems you are “high beaming” oncoming traffic. This problem has been confirmed by several legitimate websites and by myself. All components are in working order. There are no warning lamps as this is the way the vehicle was intended to operate by the manufacturer. Honda let it slip past and it should not have. This problem needs further review by NHTSA for safety purposes. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506686February 10, 2023
EXTERIOR LIGHTING
The auto high beam function does not work properly, and in fact can be dangerous. With system on it continuously and constantly goes back and forth between low and high beam with no traffic in sight. However, more dangerous it has on two occasions turned high beams on when traffic is almost upon me causing potential safety issue and road rage. I have turned the system off, and I am using manually right now. However, paid for this system, and see many others complaining about the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505745February 6, 2023
ENGINE, FUEL/PROPULSION SYSTEM
On two seperate occasions now my 2022 Ridgeline, which has less than 5000 miles, has lost considerable power when attempting to merge onto a highway and had the check engine light start flashing. This has required me to quickly pull over off the road as I was merging and unable to get my speed up. When this occurred, I had been driving on a highway for about an hour and was merging from the highway onto a larger interstate. The temperature outside was approximately 20 degrees F and my gas tank was above 3/4 tank that was purchased 2 days earlier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505737February 6, 2023
EXTERIOR LIGHTING
Auto dimming headlights do not function as intended. At night the headlights will go from regular to bright and back again with no other vehicles on the road. System appears to be confused by road sign reflections. Also does not always go from bright to dim when encountering oncoming vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505660February 5, 2023
EXTERIOR LIGHTING
Automatic highbeam system stays on hi for oncoming vehicles, flashes oncoming vehicles, dims for road signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505629February 5, 2023
VISIBILITY/WIPER
Per high temperature 90 or more degrees windshield got broken. No explanation and rare this is not normal if the quality of front windshield (cristal ) is a good quality. I reported Honda and no response. Manufacturer should investigate as is a safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505604February 4, 2023
EXTERIOR LIGHTING
Automatic headlight auto bright does not work correctly. Sometimes does not dim to regular headlight and goes back and forth without oncoming cars also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503972January 27, 2023
VISIBILITY/WIPER
I purchased this 2021 Honda Ridgeline new. The windshield washers quit working about six months later. For the past 12 months I have been trying to get the replacement nozzles from no less than 8 different Honda dealers. They are on national back order and after repeated orders, most recently with Honda of Asheville NC I contacted the Honda customer support. Case # 13583397. Now after almost 30 days and at least 6 calls and e-mails to them I still have no idea if they will ever get these nozzles for me. As you can imagine with adverse weather conditions it is a major safety issue to have poor visibility out of the windshield. Please help!! These are specially designed low pressure nozzles so they are not available anywhere but Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503119January 23, 2023
UNKNOWN OR OTHER
When the truck is idling, I smell fumes of exhaust and occasionally fuel. These fumes are more pronounced in the area of the front passenger seat. I haven't noticed any visual leaks from the fuel system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503033January 22, 2023
EXTERIOR LIGHTING
The auto dimming feature on my ridgeline does not operate properly. Does not dim when on coming traffic approaches sometimes, and others do not stay on when it should. This has happened since I took possession of the vehicle and still happens today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502552January 19, 2023
FUEL/PROPULSION SYSTEM
The truck randomly smells very strong of raw fuel in the cabin and sometimes exhaust as well. This typically happens more after refueling as well as after 30+ minute drives and then idling at a stop light for example. There are no visual leaks of the fuel system. The smell seems to be coming from the passenger side of the engine bay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500796January 9, 2023
STRUCTURE:BODY
Tailgate fell down while taking off from a red light, ground was flat and even. The vehicle also didn't trigger the light that the tailgate was open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499689January 1, 2023
EXTERIOR LIGHTING
Auto high beam headlights do not function properly. The high beams will turn on or will not turn off high beams when approaching another vehicle. High beams will turn off when the system sees another light source, such as a pole light, several hundred feet off the road. High beams will also turn on and off for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499561December 30, 2022
UNKNOWN OR OTHER
The truck lurches forward maybe 2". Once when parking and once when using the remote start. Fortunately it didn't hit anything or anybody.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499262December 28, 2022
ENGINE
Driving on interstate in 10 degree F weather. Exited interstate on exit ramp. Stopped at end of ramp. Light turned green so I accelerated and the check-engine-light began flashing, engine shook a little bit, and I could no longer drive over 30mph. Multiple people behind me honking, flashing lights, etc to try and make me go faster when I couldn't. Found hundreds of other similar complaints on Honda Owners Forum. https://www.ridgelineownersclub.com/threads/check-engine-light-flashing-after-freeway-driving.215536/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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