Honda Prologue Complaints

972 consumer complaints on file.

#11638663January 26, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Uknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed half way through the lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638641January 26, 2025
STEERING
When making sharp left turn the vehicle makes a scary clicking noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638557January 25, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While backing up car will stop abruptly for no apparent reason. This has occurred several time and each time it occurs I think I hit something. It it very annoying and possibly dangerous if car abruptly stops while backing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638535January 25, 2025
ELECTRICAL SYSTEM
I purchased a Honda Prolauge Touring. Radio and Turn signal sounds suddenly stopped. While driving, the sound indicates that the turn signal is out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638522January 25, 2025
STEERING, WHEELS, UNKNOWN OR OTHER
I have a brand new Honda Prologue Elite that, within 500 miles of leasing it, has a loud knocking noise on both the front left and front right sides whenever I make a hard left or right turn. It sounds like a loud knocking/creaking noise and I usually hear it three times during a turn. It can be heard over a moderate volume radio. The sound has been replicated by a service technician at the dealership, who thought they corrected it (found a loose bolt under the panel under the passenger seat!) but they did not fix the actual problem and it continues. The sound remains and seems to be getting louder. I am increasingly concerned about what happens if the noise continues to get louder and the part(s) eventually fails - and where the car will go if that happens. This has happened on repeat occasions from 30-55 mph (though usually starting from a stop, like being at a light waiting for my chance to turn left).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638519January 25, 2025
WHEELS
Tire pressure monitor sensor will not stay off. Car has been taken back to the dealer several times and they are unable to keep it off. Was told by the dealer service manager that "it's just a light" and that I "should be ok." Called Honda and submit a ticket for them to handle it with the dealership but the both of them are unable to get it resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638517January 25, 2025
WHEELS
Self healing tires unable to be repaired by dealer with nail in main tread area. Any other tire would have been able to be patched and inflated. Tire was less than self healing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638500January 25, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency braking (AEB) system or collision avoidance feature in my 2024 Honda Prologue has malfunctioned. The car abruptly applies the brakes when backing out of my driveway, and also engages when driving forward and getting too close to other vehicles or when changing lanes, even when there’s sufficient space. The braking is sudden and forceful, making it difficult to control the vehicle. This issue poses a serious safety risk, as the car’s automatic braking can cause me to be rear-ended by vehicles behind me when stopping unexpectedly. The system may also cause a collision when changing lanes, as the sudden deceleration could lead to a crash. The problem occurs consistently, and can be reproduced each time I back out of the driveway, approach a vehicle too closely, or change lanes. The vehicle has not been inspected by the manufacturer, dealer, or insurance, and I have not yet brought it in for service. I am filing this report to document the issue as a potential safety concern. There are no warning lights or messages on the dashboard when the issue occurs. The braking happens without any prior indication from the vehicle, and I only notice after the fact that the system has engaged. This problem began right from the start, within the first 50 miles of driving the car. As of now, the car has about 5000 miles on it, and the issue continues intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638497January 25, 2025
STEERING, SUSPENSION, WHEELS
Component/System Failure: The issue involves a clicking noise coming from the front of the vehicle whenever I turn the steering wheel to the left or right. Based on my observations, I suspect that the noise is coming from the axle, particularly one of the CV joints. The clicking noise is noticeable at low and moderate speeds, and it occurs consistently every time I turn the vehicle. Safety Risk: If the issue is indeed related to a malfunctioning CV joint, this could potentially pose a significant safety risk. If the CV joint were to fracture or break while driving, it could result in a loss of control of the vehicle, leading to an accident. While the noise itself is not an immediate hazard, the possibility of a sudden failure of the axle or CV joint is concerning, as it could impair my ability to control the vehicle and could potentially cause a serious crash. Reproduction/Confirmation by Dealer or Service Center: The problem has not yet been inspected by a dealer or independent service center. However, the clicking noise can be reproduced consistently every time I turn the car, whether turning left or right. Given the regularity of the noise, I believe this issue is likely to continue and should be addressed. Inspection by Manufacturer, Police, Insurance, or Others: At this time, the issue has not been inspected by the manufacturer, police, or insurance representatives. Since the noise has only recently started and has been persistent, I have not yet taken the car to the dealership for an inspection, but I intend to do so soon. Warning Lamps or Messages: There have been no warning lamps, messages, or alerts shown on the dashboard related to this issue. The vehicle continues to function normally aside from the clicking noise when turning. No other symptoms or mechanical issues have been noticed. When It First Appeared: The clicking noise first appeared around 1000 miles ago. As of now, the vehicle has accumulated approximately 5000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638489January 25, 2025
SUSPENSION, STEERING
I am having issues with clicking noises from the front of the vehicle either if I turn left or right. I been told it’s a known issue when I return it to the dealership and there is nothing wrong with it and that a replacement will not help cause it comes back the noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638389January 24, 2025
SUSPENSION, STEERING
There is a loud, audible clicking noise when turning the steering wheel to the left or to the right, regardless of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638371January 24, 2025
POWER TRAIN
Front CV axles are bad. Honda dealer diagnosed front left axle as needing to be replaced. Front right axle is now behaving the same. Parts are on back order. I am forced to live with a loud/malfunctioning CV axle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638353January 24, 2025
SUSPENSION
Around 2000 miles I’ve noticed a clunky sound when I made rights with the vehicle, so I brought it in to service and they mentioned a problem with the CV axles. I drove a loaner while they waited for the parts so they could replace it. Eventually, the part came in and they replaced it. Less than 48 hours later after getting my vehicle, the sound was back. I brought it in again and they mentioned that Honda says there’s currently no fix for it. I have now been driving it this way for a few months and to me, it seems as if the sound is getting louder and quite frankly I don’t feel safe driving this vehicle. My vehicle has less than 6000 miles on it and to have these type of problems. I feel something needs to be done about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638339January 24, 2025
STEERING
There is a clicking/knocking sound every time I turn left. The dealership says nothing is broken but I only have 3k miles on the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638224January 24, 2025
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
Service High Voltage System Reduced Acceleration - Drive with Care Service Vehicle Soon There is a very prevalent problem with the new EV Honda Prologues. Mine has been in the shop since last Friday, Jan. 17. The parts "are on backorder" with Honda refusing to state how long it will take for parts to come in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638222January 24, 2025
STEERING
When turning right or left and accelerating there is a loud clicking sound as if the CV joints are bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638162January 23, 2025
ELECTRICAL SYSTEM
The turn signal sometime signals the opposite direction after the completion of a turn. For example, I'll signal for a left turn, make a left turn, and the Honda starts signaling a right turn for about 3 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638105January 23, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Unable to charge the vehicle or heat the cabin of the car when running. When turning the heat up a burning odor was observed. Dashboard warning messages state “service high voltage system”, “service vehicle soon”, and reduced acceleration, drive with care. The dealership has been in contact with the manufacturer to try and address the issue but recommended parts are on back order with no ETA. Vehicle was purchased new with 127 miles on odometer and problem occurred at about 700 miles, 3 weeks after taking possession of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638092January 23, 2025
STEERING, POWER TRAIN
UNKNOWN. When accelerating from stop while turning, a clicking/knocking sound comes from the front end indicative of an impending CV joint/driveline/steering failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638002January 23, 2025
STEERING
The vehicle makes a knocking sound while making left and right turns. Car has been at the dealer for this issue twice started at 4000 miles. They finally ordered the CV axles, however the parts are on back order due to global supply issue. Dealer stated Estimated ETA 60 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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