Honda Prologue Complaints

972 consumer complaints on file.

#11721156February 28, 2026
SUSPENSION, POWER TRAIN
The left front CV joint or drive axel is starting to fail. There is a clicking/popping noise when accelerating from a sharp turn. The noise is getting worse as I drive the car and will probably lead to premature failure of the CV joint/drive axel which is a huge safety risk since it may cause loss of acceleration and/or loss of steering. The problem was confirmed by Sons Honda of McDonough, GA. Honda has issued a "Tech Line Summary Article" on December 19, 2025, for the problem. Here are the details: The problem affects all trims of the 2024 - 2026 Honda Prologue. SYMPTOM: Customers may complain of a clicking or ratcheting type noise when turning. DIAGNOSIS: If you verify the noise and isolate it to the drive axles, inspect for any damage and repair as necessary. If you do not find any damage, do not attempt any repairs. TEMPORARY SOLUTION: Advise the customer that the clicking noise will not impact normal driving and the symptom is currently being investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720939February 27, 2026
POWER TRAIN
clicking from left front wheel when turning left at low speed unpon first use of day
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720937February 27, 2026
STEERING, SUSPENSION, POWER TRAIN
Clinking Noise When Turning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720590February 26, 2026
STEERING, SUSPENSION, POWER TRAIN
Turning left or right, the cv axle clicks as if it’s going to crack in half. It’s been happening for months now. I’m scared to drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720531February 25, 2026
SUSPENSION
When I turn the steering wheel while driving I hear and grinding and popping coming from CV axel that has only seemed to have gotten worst by the week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720415February 25, 2026
STEERING
After a 2K miles, clicking sounds began with CV joints. Clicking progressively getting louder and can be felt. This is a safety issue because these joints will ultimately fail. Honda states there is NO FIX to the issue. There are many many many owners who are experiencing this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720405February 25, 2026
POWER TRAIN
I noticed the CV axle grease coming out of the boot onto the wheel a few days from taking delivery from dealership at around 400 miles. In a few weeks the CV joint started making noise. I have an appointment at the dealership currently. I am ASE certified and know what a CV axle failure looks and sounds like.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720231February 24, 2026
STEERING
Driver Side and Passenger side CV Joints are failing. Severe grinding clicking sound when turning and accelerating. Honda told me this was normal when it was brought in for service
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720014February 23, 2026
STEERING, SUSPENSION, WHEELS
Major amount of "Clicking/Clacking" when Turning . . . has progressively gotten worse over the past year until a few months ago when it "Became More Consistant" ==> Took vehicle to Avalon Honda to properly diagnose and record with the Manufacturer's, eg., Honda/GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719897February 23, 2026
POWER TRAIN
When turning sharply right and left a knocking sound occurs when accelerating. I have reproduced the sound multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719779February 23, 2026
POWER TRAIN
2024 Honda Prologue Elite AWD experiences severe drivetrain shudder, banging, and lurching when turning at or near full steering lock at low speeds (e.g., parking lots, U-turns, three-point turns). Severity increases significantly in cold ambient temperatures (below approximately 32°F). The front axle feels as though it is binding and releasing repeatedly, causing the entire vehicle to lurch violently. The condition is present from cold start and does not fully resolve even after the drivetrain warms up after several minutes of driving. The vehicle has been to an authorized Honda dealer three times in approximately one month for this same condition, all under warranty, between approximately 7,660–7,675 miles: Visit 1: Dealer verified failed outer CV joint on left front half shaft. Left front half shaft assembly replaced. Visit 2: Right front half shaft outer CV joint diagnosed as failing. Right front half shaft assembly replaced. Visit 3: Binding and lurching returned in both directions. Both left and right front half shaft assemblies replaced again. Vehicle held approximately two weeks waiting for parts. In total, four front half shaft assemblies have been replaced across three warranty repairs using the same GM part number. The condition returned immediately upon picking up the vehicle after the third repair. While severity is somewhat reduced, the shudder, binding, and lurching during turning persists. This is not a minor clicking noise as some owners have reported — the vehicle lurches and bangs enough to affect steering control. During a test drive, the foreman acknowledged this was clearly a safety issue. The violent lurching during low-speed turns reduces driver control and steering predictability in parking lots, intersections, and residential areas where pedestrians are present. The abrupt jolting could cause a driver to instinctively brake or overcorrect. No warning lamps or DTCs were present during any failure. Symptoms are purely mechanical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719726February 22, 2026
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 2/19/2026 I was taking an freeway exit ramp from I 15 south to Carrol Carrol canyon and I stepped on the brake but the car did not slow (my perception was it was speeding up), the vehicle collision warning did not sound and the vehicle did not emergency brake, therefore I hit a stopped vehicle at a stoplight. The air bags did not deploy. Attached pictures: Left side is the vehicle was rear ended. Right side is the Honda Prologue
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11719721February 22, 2026
UNKNOWN OR OTHER
Vehicle Information Year: 2024 Make: Honda Model: Prologue Purchase Date: February 10, 2025 Mileage at Time of Issue: Approximately 40,654 miles Date Problem Occurred: February 19, 2026 Complaint Description: I purchased a brand-new 2024 Honda Prologue on February 10, 2025. On February 19, 2026, I received a warning message on the dashboard that stated “Service High Voltage System.” At the time the warning appeared, the vehicle had approximately 40,654 miles on the odometer. This warning concerns me because the high-voltage system is a critical component of the vehicle’s electric power train. A malfunction in this system could potentially affect the vehicle’s ability to operate safely, charge properly, or maintain normal performance. Since this is an electric vehicle, any issue with the high-voltage system could create a safety risk, especially if the vehicle were to lose power or fail while driving. I am submitting this complaint so the issue can be documented and investigated in case other 2024 Honda Prologue vehicles experience the same problem. At the time of submitting this report, I am not aware of a recall addressing this issue. I will be taking the vehicle to a Honda dealership for inspection and will keep records of any diagnosis, warning codes, or repairs related to this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719689February 22, 2026
SUSPENSION, UNKNOWN OR OTHER
The car makes a ticking noise when turning the wheel. It originally only happened when making left turns but recently it has started making the noise when making right turns as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719669February 22, 2026
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The front axle makes a grinding and click sound whenever you're turning. Dealership replaced the part but then the new one just broke as well. Now Honda is refusing to replace again as they supposedly work on a fix that has been well over a year in the making now. Separate problem with the adaptive cruise control. It randomly slams on the brakes on the highway. Dealership agreed they experienced it but nothing they could do and I would just have to wait for a software update and hope it fixes the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719664February 21, 2026
SUSPENSION, POWER TRAIN
Axels make a clicking noise when making a sharp turn from a stop. Axel failure can lead to catastrophic accident. Dealer inspected and confirmed noise. Dealer advised that Honda is refusing to replace the axel under warranty with the current available part. the noise is evidence of parts of the axel assembly making contact when they are not supposed to which will inevitably lead to failure which makes this a serious safety issue. Honda is supposedly aware of the issue and is working on a fix. This has been a known failure issue since the car was released. Honda has had more than enough time to fix it. It's failure to so so on such a critical part is inexcusable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719597February 21, 2026
EXTERIOR LIGHTING, STRUCTURE:BODY
My 2024 Honda Prologue sat in my driveway, during winter temps, for a few days, and when I walked around the car I noticed that the right rear tail light was completely cracked/busted. Upon closer evaluation, I also noticed that the left side started showing signs of cracking as well. The cracking started from the inside of the light, as you can't feel the crack on the outside surface, on the left side. There was no other damage anywhere else on the vehicle or in the surrounding area. The tail lights appeared to have busted/cracked on their own in the cold temperatures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719582February 21, 2026
POWER TRAIN
Loud clicking, metal on metal grinding noises at the front (both) wheel axle when making a right or left turn. Noise started around 7500 miles on and off. Now at around 9k miles the metal on metal grinding noise is getting louder and more frequent. Every time when the car is stopped and then accelerate to a turn (right and left) or during a U turn is when the noise is the loudest. Every time the steering wheel makes a full turn the noise is louder. I was told by a local dealership that Honda does not have an explanation. Honda has stopped replacing/fixing the issue unless the parts are showing damaged. It sounds like they are not proactively doing anything about it until someone gets hurt or something goes wrong and that is concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719524February 20, 2026
STEERING
Clicking in both right and left axle CV joint when making sharp turns at low speed. Honda tech states: No visible damage, will not fix. Safe to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719457February 20, 2026
STEERING
The issue appears to involve the steering and/or front drivetrain system. When making any U-turn, particularly at low speeds with the steering wheel turned to full lock, a distinct clicking sound is heard from the front of the vehicle. The sound occurs consistently during tight turning maneuvers.Because U-turns are often performed in intersections or busy roadways, any unexpected mechanical failure could put me, my passengers, and nearby drivers or pedestrians at risk. The vehicle has not been inspected by the manufacturer or any other entity. No warning lamps/ messages or other symptoms of the problem prior to the start of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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