Honda Passport Complaints (1999)

228 consumer complaints on file.

#11431804September 5, 2021
SUSPENSION, STRUCTURE:BODY
my frame was rusted throughout at 130k miles the car's rear trail arm mount on the frame detached and almost caused me to run into on by traffic numerous times at 25 mph. only once I stopped to pick up my sons from school the car's rear trail arm detached completely from the frame, I had deemed it undrivable and called for someone to come by and tow it back home. on my own further inspection, I noticed an absurd amount of rust in the rear left side, and holes in the frame. as well as I said the rear trail arm detached from the frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291339December 26, 2019
SUSPENSION
THE DRIVERS SIDE TRAILING ARM BRACKET BROKE OFF OF THE FRAME DUE TO EXTREME RUST AS I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195978April 13, 2019
SUSPENSION
I NOTICED THAT MY 1999 HONDA PASSPORT HAD A RECALL FOR THE SUSPENSION. I CALLED THE DEALER HERE IN LEXINGTON KY DON JACOBS AND SET UP AN APPOINTMENT. THE DAY BEFORE MY APPOINTMENT I CALLED TO VERIFY THAT THEY HAD THE PARTS THAT WAS NEEDED AND WAS TOLD THAT THEY COULD NOT FIX MY VEHICLE BECAUSE THEY COULD NOT GET THE PARTS OR TOOLS TO REPAIR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113127July 23, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972195April 13, 2017
SUSPENSION
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE SON WAS DRIVING AND THE REAR DRIVERS SIDE SUSPENSION DETACHED FROM THE FRAME. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THEM NOT BEING THE ORIGINAL OWNER OF THE VEHICLE AND THE RECALL EXPIRING, THERE WAS NO FURTHER ASSISTANCE THAT COULD BE PROVIDED THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. UPDATED 06/02/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959072March 7, 2017
SUSPENSION
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. WHILE THE VEHICLE WAS STATIONARY, THE REAR SUSPENSION SUPPORT SYSTEM WAS RUSTED AND SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850917March 21, 2016
UNKNOWN OR OTHER
MY PASSPORT HAS ISSUES WITH REAR AXELS AND SUSPENSION/BOLTS. ALSO ONE DAY WHEN IT HAD BEEN RAINING I APPLIED MY BREAKS TO STOP FOR A RED TRAFFIC LIGHT AND THE CAR WENT RIGHT THROUGH THE LIGHT. THE OTHER TIMES I HAVE HAD TO PUMP THE BREAKS TO GET CAR TO STOP AND IT MADE AN AWFUL NOISE. MY BIGGEST FEAR IS THAT I WILL BE DRIVING THE CAR AND THE REAR SUSPENSION/SUPPORT IS GOING TO FALL APART. A GENTLEMAN WHOSE WIFE WAS DRIVIND A PASSPORT SAID THAT HER CARS FRONT WHEEL FELL OFF. SHE DID NOT HAVE AN ACCIDENT AS SHE WAS BACKING OUT OF THE DRIVEWAY. NONE OF THE RECALLS SEEM TO HAVE BEEN DONE TO THIS CAR AND I DO NOT KNOW WHERE TO TURN. I AM 71 YEARS OLD AND I DRIVE MY GREAT GRANDCHILDREN AROUND OCCASIONALLY. I ALSO PROVIDE TRANSPORTATION FOR ELDERLY PERSONS IN THE COMMUNITY. I JUST WANT TO KNOW WHERE TO GO TO GET THIS FIXED OR BOUGHT BACK. I WENT TO A HONDA SERVICE GARAGE IN DAYTON,OHIO AND HE SAID THE RECALL WAS OUTDATED? A SAFETY ISSUE THAT BIG THAT HAS BEEN ON GOVERNMENT RECALL AND NEVER BEEN FIXED CAN NOT HAVE AN OUTDATED RECALL? MY DAUGHTER HAS PICTURES OF THE SUSPENSION AND RUST, I DO NOT KNOW HOW TO SEND THEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722498May 31, 2015
SUSPENSION
THE REAR TRAILING ARM HAS BROKEN AWAY FROM SEVERE FRAME RUST. THERE WAS A RECALL FOR THIS EXACT PROBLEM IN 2010 BUT IT ONLY RECALLED CARS FROM THE NORTHEASTERN STATES. THIS CAR WAS NOT RECALLED EVEN THOUGH IT IS AND HAS BEEN IN ALASKA. I BELIEVE THE ENVIRONMENTAL CONDITIONS HERE ARE JUST AS SEVERE AS THE NORTHEASTERN STATES AND THE RECALL SHOULD EXTEND HERE ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579351April 12, 2014
ENGINE
THIS IS THE 2ND TIME IN LESS THAN 6 MONTHS THAT THE FLYWHEEL HAS SEPARATED, WITH CENTER PART STAYING ATTACHED TO MOTOR. I WAS FORTUNATE ENOUGH TO BE ABLE TO GET OFF THE ROAD BEFORE BEING HIT BY ANOTHER VEHICLE. THE CENTER PART OF THE FLYWHEEL IS STAYING ATTACHED TO THE ENGINE; WHILE THE OUTER PART IS SEPARATING. ALL TEETH ON THE FLYWHEEL ARE STILL INTACT. THEREFORE I HAVE TWO PARTS, ONE CIRCLING THE OTHER. ENGINE STOPS DEAD IMMEDIATELY WHEN THEY SEPARATE. THIS IS A $300 OR MORE PART. IT WAS JUST REPLACED LESS THAN 3 MONTHS AGO AND NOW IT HAS DONE IT AGAIN. THERE IS NO LISTED RECALL. THIS IS A MAJOR SAFETY CONCERN, ESPECIALLY SINCE THE EVERYTHING STOPS WHEN THIS SEPARATION OCCURS. HAD TO PUSH VEHICLE OFF ROAD BOTH TIMES. FEEL I'M LUCKY TO BE ALIVE. WHO DO I NEED TO CONTACT REGARDING THIS? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579254April 11, 2014
SUSPENSION
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR OF THE VEHICLE SWAYED TO THE RIGHT. THE BUMPER AND TRAILER HITCH BECAME DETACHED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN SWAYING ABNORMALLY FOR QUITE SOME TIME AND THAT THE VEHICLE ALSO SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO STATED THAT THE REAR AXLE AND BUMPER WERE EXTREMELY RUSTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 10V436000 (SUSPENSION) AND 00V058000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,523.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534797August 11, 2013
SUSPENSION, STRUCTURE:BODY, WHEELS
LAST YEAR I NOTICED RUST THAT HAD BECOME A GAPING HOLE IN THE LOWER PART- REAR AXLE FRAME OF MY HONDA PASSPORT'S . RECENTLY WHEN I WAS DRIVING REAL AXLE FRAME CRACKED WITH A LOUD NOISE. TEMPORARY WELDING IS DONE . I CHECKED WITH HONDA SERVICE, CAR BODY REPAIR AND LOCAL MECHANIC -NO ONE ASSURED THAT IT CAN BE FIXED. AND FINALLY IT MAKES THE CAR IMPOSSIBLE TO SELL. PLEASE HELP ME ON THIS. I AM THE THIRD OWNER VIN NO: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514685June 2, 2013
STRUCTURE:BODY
LAST YEAR I NOTICED RUST THAT HAD BECOME A GAPING HOLE IN THE UPPER PART OF MY HONDA PASSPORT'S UPPER FRAME. THEN I NOTICED THERE WERE RUST LOCATIONS AT VARIOUS PARTS OF THE ROOF AND REAR. THIS CAR HAS BEEN DRIVEN SOLELY ON OAHU, SO THERE IS NO ISSUE OF DEICER OR ROAD SALT HAVING CAUSED THIS, AND I LIVE MILES FROM THE OCEAN. THE GAPING HOLE IS GROWING AND THIS PROBLEM MAY BE A SAFETY HAZARD AND IT MAKES THE CAR IMPOSSIBLE TO SELL, WHICH IS SOMETHING I'D INTENDED TO DO SOON, AS MY GIRLFRIEND WILL ALSO START DRIVING "OUR" VEHICLE AND SHE'S UNCOMFORTABLE WITH A LARGER CAR. I LOOKED ONLINE AND FOUND THAT A NUMBER OF SITES HAVE NOTED THAT THE HONDA PASSPORT AND THE ISUZU RODEO (BOTH THE SAME CAR FROM THE SAME PLANT IN INDIANA) HAVE SPECIAL PROBLEMS WITH RUSTY FRAMES, BUT I THOUGHT I SHOULD REPORT MINE, TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513029May 21, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING, SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE FAILURE WAS LOCATED AT THE TRANSMISSION OIL GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 148,000. ..UPDATED 07-17-13 *BF THE BALL JOINTS, EXHAUST, TIE ROD END, ENGINE GASKETS, SWAY BAR LINKS AND TIMING BELT ALL NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511719May 13, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS NOT REPAIRABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501262March 4, 2013
SUSPENSION, POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE REAR SUSPENSION LOWER LINK BRACKET WAS FRACTURED DUE TO EXCESSIVE CORROSION. IN ADDITION, THE MECHANIC STATED THAT THE VEHICLE WAS NOT REPAIRABLE BECAUSE THE FRAME WAS ALSO CORRODED AND THE BRACKET COULD NOT BE WELDED BACK ONTO THE FRAME. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000. ..UPDATED 04/18/13 *BF THE CONSUMER STATED HE FINALLY FOUND A FRAME RESTORATION SHOP. THEY CUT OUT ALL OF THE RUSTED FRAME AREAS ON THE REAR DRIVER SIDE AND MADE A NEW END FOR THE LOWER LINK BRACKET. THE CONSUMER ALSO STATED THE CATALYTIC CONVERTER BECAME CLOGGED AND RUINED THE ENGINE. THE FRONT AXLES WERE REPLACED TWICE. THE VEHICLE HAD AN OIL LEAK AND TRANSMISSION LEAK. UPDATED 04/23/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494813January 26, 2013
ENGINE
WELL IN JULY 2012 I WAS DRIVING MY HONDA WHEN I HEARD NOISE (SOUNDED LIKE A MUFFLER LEAK) HIT A SMALL DIP IN THE ROAD THEN A POP AND THEN LOUD NOISE COMING FROM ENGINE. I TOOK IT IMMEDIATELY TO THE REPAIR SHOP AND THEY SAID THE CATALYTIC CONVERTER HAD BLOWN A HOLE IN IT SELF. THEY SAID THEY HAD NEVER SEEN ANYTHING LIKE IT. WELL HERE IT IS JANUARY 2013 AND JUST LAST WEEK THE OTHER SIDE (MY CAR HAS TWO CONVERTERS, LUCKY ME) DID THE EXACT SAME THING. THIS IS JUST THE WEIRDEST THING EVER AND SO VERY EXPENSIVE TO FIX. IS THIS NORMAL? I DON'T THINK SO AND NO ONE CAN GIVE ME AN EXPLANATION ON WHY THIS IS HAPPENING. I NEED SOME HELP PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487709December 7, 2012
SUSPENSION
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, SHE NOTICED THAT THERE WERE HOLES AND RUST ON THE REAR SUSPENSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION:REAR) WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000 AND THE CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479840October 11, 2012
SUSPENSION:REAR
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED HIS WIFE HIT A POT HOLE, AND THEN THERE WAS A NOISE COMING FROM THE REAR END OF THE VEHICLE. THE NEXT THE DAY, AS THE CONTACT DROVE THE VEHICLE TO HIS MECHANIC, THE REAR STRUT CAME OFF AND IT WAS HANGING DOWN. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE HE WAS INFORMED. THE REAR PASSENGER SIDE STRUT WAS SEVERELY RUSTED, WHICH CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 10V436000 (SUSPENSION:REAR). THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 11/14/12*LJ UPDATED 11/15/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475099September 11, 2012
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE WHO NOTIFIED HIM THAT THE REAR COIL SPRINGS WERE FAULTY. THE COIL SPRING ON THE REAR PASSENGER SIDE BROKE OFF THE FRAME AND WAS VISIBLE FROM THE INSIDE OF THE VEHICLE. ALSO, THE ENTIRE FRAME WAS RUSTED OUT AND WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT AND OFFERED NO OTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 127,000. UPDATED 10/15/12 *CN UPDATED 10/24/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473937September 5, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I HAD MY VEHICLE INSPECTED DURING A ROUTINE OIL CHANGE. THE MECHANICS SHOWED ME EXTENSIVE CORROSION ON THE FRAME OF MY VEHICLE. THEY SAID IT WAS UNSAFE TO DRIVE. AFTER DOING RESEARCH ONLINE I FOUND OUT A RECALL FOR A SUSPENSION BRACKET EXPIRED. BUT I ALSO FOUND OUT SEVERAL OTHER OWNERS HAD EXTENSIVE CORROSION AND HONDA WAS WORKING WITH THEM ON THE FRAME CORROSION WHICH WAS IDENTIFIED DURING THE RECALL BUT WAS NOT PART OF THE RECALL. I CALLED HONDA AND THE DEALERSHIP AND THEY SAID SINCE THE RECALL EXPIRED THEY WOULD NOT DO ANYTHING. AGAIN, IT APPEARS HONDA KNOWS OF MORE THAN USUAL/SEVERE CORROSION OF THE FRAME ON THIS VEHICLE AND HAS DEALT WITH A FEW CONSUMERS ON IT. BUT WHEN I ASK THEY SAY THERE IS NOTHING THEY CAN DO. I NEED HELP. IT APPEARS THERE IS A BIGGER PROBLEM THAN WHAT THEY INITIALLY STARTED THE RECALL FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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