Honda Passport Complaints

1,683 consumer complaints on file.

#738819January 5, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE PROBLEM THAT I STARTED HAVING WITH THE TRUCK AT ABOUT 10000 MILES IS THAT THE VEHICLE CONTINUES TO ACCELERATE ON ITS OWN WHEN I RELEASE THE ACELLERATOR AND PRESS THE BRAKE. THE PROBLEM HAS PERSISTED FOR QUITE SOME TIME DESPITE NUMEROUS TRIPS TO THE HONDA DEALERSHIP. IN AUGUST OF 99 I TOOK THE CAR INTO THE HONDA DEALERSHIP IN ALBANY, GA AND THEY INFORMED ME THAT THE PROBLEM WAS DUE TO AN ELECTRICAL PROBLEM. THEY SAID IT WAS FIXED. I TOOK THE CAR INTO THE SAME DEALERSHIP IN NOVEMBER OF 2000. THEY KEPT THE CAR FOR TWO DAYS AND SAID THAT THEY IDENTIFIED THE PROBLEM AND THAT THE PROBLEM WAS WITH SOME OF THE ELECTRICAL CONNECTORS. THE PROBLEM WAS NOT FIXED. THE VEHICLE IS CURRENTLY AT THE HONDA DEALERSHIP IN NEWBURG, NY WHERE THEY HAVE JUST INFORMED ME THAT THEY DID NOT IDENTIFY A PROBLEM WITH IT. FOUR DAYS AGO I NEARLLY RAN OVER THREE WOMEN WHO LIVE IN MY HOUSING AREA BECAUSE THE TRUCK WOULD NOT STOP WHEN I ATTEMPTED TO. THE ONLY WAY THAT I WAS ABLE TO STOP THE FORWARD MOVEMENT OF THE TRUCK WAS TO QUICKLY PLACE THE TRUCK INTO NEUTRAL TO DISENGAGE THE TRANSMISSION. THERE IS A SERIOUS PROBLEM WITH THIS VEHICLE AND I FEAR FOR THE SAFETY OF MY FAMILY AND OTHERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785210December 30, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
A FAULTY HARNESS BELT IS CAUSING ALL THE WIRING TO BE BURNT OUT, THERE ARE NO TAIL LIGHTS, INTERIOR LIGHTS, PARK LIGHTS, HEAT, OR AIR CONDITIONER. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738391December 28, 2000
TIRES
I HAVE TALKED WITH SERVICE DEPT NUMEROUS AND THEY HAVE TOLD ME HONDA KNOWS THERE IS A PROBLEM BUT HAS DONE NOTHING TO CORRECT. I HAVE TRIED TO GET IN TOUCH WITH HONDA MOTOR CO AND ONLY GET AN AUTOMATED MACHINE-TELLING ME TO CALL LATER. GOODYEAR HAS TOLD ME THERE IS A REPAIR THAT NEEDS TO BE DONE SO TIRES WILL FUNCTION PROPERLY AND HONDA SERVICE HAS TOLD ME THEY KNOW NOTHING ABOUT THIS.*AK (TIRESIZE: 17#)( DOT NUMBER: TIRE SIZE: 17# )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738230December 25, 2000
TIRES
ON DEC. 23 MY WIFE, MY SON, AND I WERE DRIVING ALONG GA HIGHWAY 365 AT APPROXIMATELY 60-65 MPH AND REAR LEFT TIRE BLEW OUT. I SAW NO DEBRIS IN THE ROAD AND THE DRIVER BEHIND ME, MY BROTHER IN LAW, SAW THE TIRE BLOW AND DIDN'T SEE ANY DEBRIS ON THE ROAD BUT SAW SMOKE COMING FROM THE TIRE AS IT BLEW. THE TIRE BLEW STRAIGHT ACROSS FROM THE FRONT SIDE OF THE WHEEL TO THE BACK AND STAYED ON THE WHEEL. THIS TIRE, AS WELL AS THE OTHER 3, WAS APPROXIMATELY 2 MONTHS OLD AND HAD LESS THAN 5,000 MILES ON IT. UPON INSPECTION, THE REAR RIGHT TIRE, WHICH DIDNT BLOW, HAS A BULGE ON THE SIDEWALL NEAR THE TOP OF THE TIRE (CLOSEST TO THE TREAD). THEY WERE PURCHASED FROM GAINESVILLE TIRE SERVICE (770-534-5280) AND HAVE NOT YET BEEN TAKEN BACK DUE TO THE HOLIDAYS. WE CAN LIKELY FIND OUT THE EXACT DATE OF PURCHASE FROM CHARGE CARD RECORDS IF NECESSARY. THE PASSPORT HAS 4 WHEEL DRIVE CAPABILITY ALTHOUGH IT WASNT ACTIVATED AT THE TIME OF THE INCIDENT. YOUR FORM DIDNT ALLOW ME TO ENTER ALL THE NECESSARY DOT DIGITS AND THEY ARE AS FOLLOWS:MK9LCRWR529. WE WILL ATTEMPT TO TAKE PHOTOGRAPHS OF BOTH THE BLOWN TIRE AND THE REMAINING REAR TIRE THAT HAS A BULGE. I AM GOING TO TAKE THEM BACK TO GAINESVILLE TIRE AS SOON AS POSSIBLE AND WOULD APPRECIATE YOUR CONTACTING ME EXPEDIENTLY IN CASE THE TIRES NEED TO BE SAVED FOR YOUR INSPECTION. *AK (DOT NUMBER: MK9LCRWR52 TIRESIZE: P24570R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738180December 23, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK( DOT NUMBER: )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#876827December 20, 2000
SUSPENSION
WHILE DRIVING AT ANY LOW SPEED AND TURNING COULD FEEL VIBRATION ON FLOOR OF VEHICLE, JUST AS TECHNICAL SERVICE BULLETIN INDICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876199December 8, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WOULD EITHER BE WAITING AT STOP SIGN/LIGHT WHEN VEHICLE, FOR NO REASON, WOULD SHUT DOWN. VEHICLE CAN BE RESTARTED. HAD TAKEN VEHICLE TO DEALERSHIP, AND WAS INFORMED BY MECHANIC THAT ECM WOULD NEED TO BE UPDATED ALONG WITH FUEL SENDING UNIT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737425December 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKES REGULARLY RELEASE/FAIL WHILE BRAKING AND TRAVELING OVER LARGE BUMPS. AN EXAMPLE: WHILE BRAKING DOWNHILL TO MAKE A RIGHT TURN, I TRAVELED OVER A LARGE BUMP IN THE ASPHALT. THE BRAKES DISINGAGED EVEN THOUGH I WILL STILL PRESSING ON THE PEDDLE. I HAD TO REMOVE MY FOOT AND RE-ENGAGE THE BRAKES. THIS HAS HAPPEND TO ME FOR TIMES, AND IS WELL KNOWN AMONG LATE MODEL PASSPORT AND RODEO OWNERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875928December 4, 2000
SUSPENSION
GOODYEAR WRANGLER AP TIRE BLEWOUT WHILE TRAVELING 55-60 MPH, TIRE SIZE P245/70R16, DOT MK9LBCER476. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736898November 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I PURCHASED THIS CAR IN AUGUST, 1998 AND FROM THE BEGINING, EXPERIENCED BRAKE NOISE PROBLEMS. ONE DEALER TRIED TO FIX THE PROBLEM A NUMBER OF TIMES BUT GAVE UP IN THE END AND I WAS TOLD THAT "SUCH BRAKE NOISE IS ACCEPTABLE." MY POINT AT THE TIME WAS THAT BRAKE NOISE IS SYMPTOMATIC OF A PROBLEM, A POTENTIALLY SAFETY-RELATED PROBLEM (ESPECIALLY SINCE WE ARE DEALING WITH BRAKES). I COMPLAINED TO THE MANUFACTURER, WHO AGREED TO EXTEND THE WARRANTY ON THE BRAKES ONLY FROM THREE YEARS/36,000 MILES TO FIVE YEARS/60,000 MILES. ON SEPTEMBER 16, 2000, I BROUGHT THE CAR IN TO ANOTHER DEALER WITH BRAKE SHUDDERING AND NOISE PROBLEMS. THE DEALER FOUND THAT THE ROTORS AND DRUMS WERE OUT OF SPEC AND I SPENT $144 TO HAVE THE ROTORS AND DRUMS TURNED. I TRIED TO USE MY WARRANTY BUT WAS TOLD THAT THE FIX WAS MAINTENANCE AND WAS NOT COVERED BY THE WARRANTY. I AGAIN COMPLAINED TO THE MANUFACTURER BUT MY COMPLAINT WAS DENIED. MY CONTENTION IS THAT A CAR OF SUCH YOUNG AGE AND LOW MILEAGE SHOULD NOT HAVE TO HAVE ITS ROTORS AND DRUMS TURNED AND THAT SUCH A PROBLEM IS INDICATIVE OF A MANUFACTURING DEFECT WHICH AMERICAN HONDA REFUSES TO ACKNOWLEDGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875089November 16, 2000
SUSPENSION:FRONT
VEHICLE PULLS SEVERLY TO RIGHT , MAKING VEHICLE HARD TO MANAGE ON ROAD. DELAER HAS BEEN CONTACTED. THIS HAS BEEN REPAIRED ONCE, BUT THAT HAS NOT SOLVED THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735849November 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY ABS BRAKES FAILED WHEN I WAS PULLING UP TO A RED LIGHT IN THE RAIN CAUSING ME TO REAR-END ANOTHER DRIVER. THE APPROXIMATE SPEED WAS LESS THAN 20 MPH, AND MY PASSPORT PULLED TO THE RIGHT AS I WAS STEPPING ON THE BRAKE. THE CHECK ENGINE LIGHT CAME ON BLINKING PRIOR TO IMPACT AFTER I HAD STEPPED ON THE BRAKE, AND WENT SOLID AFTER I HIT THE OTHER DRIVER. I TOOK THE CAR INTO THE HONDA DEALERSHIP WHO HAS BEEN SERVICING MY VEHICLES FOR OVER 4 YEARS. THEY HAVE DETERMINED THAT THE CHECK ENGINE LIGHT WAS NOT RELATED TO THE ACCIDENT, AND WAS CAUSED BY THE MASTER CYLINDER RESETTING ITSELF. THEY FIND NO ISSUE WITH THE BRAKE SYSTEM, AND SAY THERE ISN'T A DEFECT. HOWEVER, I WAS DRIVING HOME FROM THE ACCIDENT AND THE BRAKES FAILED TO ENGAGE 2 MORE TIMES WITH A PULL TO THE RIGHT. BOTH TIMES WERE ON WET ROADS IN DRIZZLE CONDITIONS WHEN THE VEHICLE WAS GOING LESS THAN 20 MILES PER HOUR. THIS OCCURED AGAIN, SAME WEATHER CONDITIONS ON 1 NOVEMBER, AGAIN WITH THE CAR GOING LESS THAN 20 MPH AND AGAIN PULLING TO THE RIGHT. THIS SITUATION CANNOT BE REPRODUCED WHEN THE WEATHER CONDITIONS ARE DRY, AND SOMETIMES CANNOT BE REPRODUCED IN THE RAIN EITHER. IN THE ACCIDENT OF 27 OCTOBER, THE BUMPER OF THE PASSPORT WAS DAMAGED MORE ON THE FRONT RIGHT THAN ON THE LEFT. WHICH SUPPORTS THE STICK AND SLIDE THAT I HAVE FELT EACH TIME THE BRAKES FAIL TO ENGAGE. I WOULD LIKE TO KNOW IF ANYONE ELSE HAS HAD THIS PROBLEM, AND IF SO, WHAT CAN I DO TO FIX IT? I DON'T FEEL SAFE OR TRUST MY CAR ANYMORE WHILE DRIVING.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#735275October 27, 2000
ELECTRICAL SYSTEM:IGNITION
COMPUTER LINKAGE BETWEEN ACCELERATOR AND ENGINE FAILED CAUSING A RAPID DECELERATION OF THE AUTO IN HIGH SPEED TRAFFIC TO ABOUT 10MPH. AT THAT TIME THERE WAS NO ABLITY TO CONTROL THE VEHICLES SPEED.THE RESULT WAS SEVERAL NEAR MISS ACCIDENTS WHILE TRY TO GET THE CAR OFF THE HIGHWAY AT SLOW SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873921October 26, 2000
TIRES
BRIDGESTONE DUELER 684 TIRES P245/70R16 DOT Y7MTCBJ138 ARE CRACKED AROUND OUTER EDGES OF ALL 4 TIRES, FIRESTONE DEALER STATED THIS WAS NORMAL WEAR, HOWEVER CONSUMER STATES THAT IT LOOKS LIKE IMPROPER ROTATION. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873760October 24, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE ATTEMPTING TO STOP AND MAKE A TURN BRAKES WENT COMPLETELY OUT, CAUSING VEHICLE TO HIT A LIGHT POLE. SAME DEFECT PREVIOUSLY OCCURRED W/O AN ACCIDENT. DEALERSHIP DID NOT RECOGNIZE DEFECT. CONSUMER'S INSURANCE COMPANY HAD ADVISED CONSUMER TO REPORT COMPLAINT DUE TO CONCURRENT PROBLEMS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#873612October 23, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS PUMP WENT OUT, CAUSING ANTI-SKID BRAKE SYSTEM TO BECOME INOPERATIVE. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734912October 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE A 1995 HONDA PASSPORT WITH A NOTICABLE CLICKING OR TICKING NOISE IN THE ENGINE. I HAVE DONE EXAUSTIVE RESEARCH WITH OTHER OWNERS THROUGH THE INTERNET. I BELIEVE A RECALL SHOULD BE APPLIED TO THIS ENGINE DEFECT. THERE ARE SIMPLY TOO MANY OTHER PASSPORT DRIVERS WITH THE SAME PROBLEM. AT THIS TIME I UNDERSTAND THERE IS A BULLETIN FROM HONDA ABOUT THE CLICKING BUT NO RECALL. I AM FORTY YEARS OLD AND HAVE NEVER HAD TO ISSUE A COMPLAINT LIKE THIS. I JUST HAVE A TRUE GUT FEELING THAT THIS DEFECT IS FOR REAL. PLEASE LET ME KNOW IF THERE HAVE BEEN OTHER SUCH NOTICES FROM CONSUMERS. MOST I ASSUME DO NOT REALIZE THE NHTSA IS AVAILABLE FOR THIS PURPOSE. PLEASE LET ME KNOW IF I AM GOING TO GET SOME RELIEF ON THIS MATTER. THANKS FOR YOUR TIME. RESPECTFULLY, CLIFTON DAVIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873118October 17, 2000
TIRES:TREAD/BELT
WHILE DRIVING, FIRESTONE DUELER 684 TIRE P245/70R16 EXPERIENCED TREAD SEPARATION FROM THE REAR PASSENGER SIDE, FAULTY TIRE ALSO CAUSED LOUD NOISE, FIRESTONE REPLACED TIRE FOR $20. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872942October 13, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 70,000 MILES CONSUMER STARTS HEARING A TAPPING NOISE COMING FROM ENGINE. TOOK TO DEALER, AND WAS TOLD THAT THE ENGINE WAS JUST NOISY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#872963October 13, 2000
VEHICLE SPEED CONTROL
WHEN APPLYING BRAKES VEHICLE WILL ACCELERATE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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