Honda Insight Complaints (2011)

41 consumer complaints on file.

#10888125July 25, 2016
AIR BAGS
"TAKATA RECALL" I WAS NOTIFIED IN MARCH ABOUT THIS RECALL AND THAT THE PARTS WOULD BE AVAILABLE IN LATE SPRING EARLY SUMMER. NOW I SEE IT WILL BE LATE SUMMER EARLY FALL. I WANT HONDA TO PAY FOR A RENTAL CAR FOR ME UNTIL THIS IS FIXED. I FEEL LIKE I'M PUTTING MY LIFE IN JEOPARDY AS WELL AS MY PASSENGERS EVERY TIME I GET BEHIND THE WHEEL. HOW LONG DO YOU EXPECT PEOPLE TO DRIVE AROUND WITH THIS DEFECT WITHOUT OFFERING SOME REMEDY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886288July 20, 2016
AIR BAGS
TAKATA RECALL - TOOK VEHICLE IN FOR AIRBAG RECALLS ON 5/20/2016; AFTER 2 MONTHS RECEIVED VEHICLE BACK WITH ONLY 1 AIRBAG FIXED. AFTER SPEAKING TO HONDA ABOUT 2ND AIRBAG WAS ADVISED NOTHING COULD BE DONE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886183July 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V346000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885204July 16, 2016
AIR BAGS
TAKATA RECALL. HONDA ." CONSEQUENCE: AN INFLATOR RUPTURE MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH." I FEEL HONDA IS ENDANGERING MY LIFE BY NOT PROVIDING A RENTAL DURING THIS RECALL. I CANNOT AFFORD A RENTAL AND MUST USE MY CAR AS I MA SURE MANY OTHER FOLKS ARE IN THE SAME SITUATION. SAFETY DEPARTMENTS NEED TO PUT PEOPLE'S LIVES AHEAD OF THE ALL MIGHTY DOLLAR. I WAS TOLD IN JULY THAT NO ONE HAS DIED YET OF THE PASSENGER AIR BAG RECALL SO HONDA WILL NOT PAY FOR A RENTAL. MY DRIVER AIRBAG WAS FIXED AND THE PASSENGER AIRBAG WAS NOT FIXED AT THE SAME TIME. I WAS JUST TOLD OF THE NEW AIR BAG RECALL ON 07/10/16 WHEN I FINALLY GOT MY CAR BACK WITH DRIVER'S AIR BAG FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876412June 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873286June 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871206May 27, 2016
AIR BAGS
TAKATA RECALL. HONDA SEND ME A LETTER FOR RECALL NOTICE IN MRACH.I ASKED FOR A LOANER THEY TRIED 3 RENT A CAR PLACES WHICH ARE OUT PLUS I WOULD HAVE I AM PAYING MY OWN STORAGE AS THEY HAVE ONE ROOM FOR IT I CALLED HONDA AND HAVE A COMPLAINT # 04624493.PLEASE I AM PAYING FOR STORAGE AND AM BORROWING FAMILY CARS I NEED A LOANER FOR AS LONG AS THIS TAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862859May 3, 2016
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
HONDA INSIGHT. CONSUMER WRITES IN REGARDS TO VEHICLE BATTERY CHARGING SYSTEM ISSUES. *SMD THE CONSUMER STATED HIS VEHICLE WILL BE AT THE DEALER FOR SEVERAL MONTHS AND THE VEHICLE HAS A LARGE STARTING BATTERY THAT CHARGES WHEN THE VEHICLE IS DRIVEN. THE CONSUMER IS CONCERNED THE BATTERY MAY NOT LAST, IF THE DEALER ONLY STARTS THE VEHICLE ONCE A WEEK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852443March 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PART NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852522March 30, 2016
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL FOR THE AIR BAG IN MY VEHICLE. I CONTACTED THE DEALERSHIP THAT THE CAR WAS PURCHASED FROM AND AFTER A LENGTHY BACK AND FORTH THEY FINALLY AGREED TO PAY FOR RENTAL CAR FROM ENTERPRISE RENTALS. THIS WAS ONLY AFTER MY QUESTIONS ON LIABILITY; SHOULD MY VEHICLE BE ONE OF "RARE" CASES WHERE THE AIRBAG SHOOTS OUT METAL FRAGMENTS. WHEN WE WENT TO ENTERPRISE THEY ONLY HAD ONE VEHICLE AVAILABLE AND IT WAS A GIANT FORD TRUCK. ONE WHICH I COULD NOT REASONABLY GET IN AND OUT OF. I AM PREGNANT AND THE CLIMB INTO THE TRUCK IS NOT SOMETHING MY DOCTOR WOULD RECOMMEND. RANDY KUEHL HONDA STATED THAT THERE IS NOTHING MORE THAT THEY CAN DO FOR ME. THEY DIDN'T EVEN TRY CHECKING WITH OTHER ENTERPRISE LOCATIONS TO SEE IF THEY HAVE MORE VEHICLES AVAILABLE. I WAS LEFT UNSATISFIED SO THEY DIRECTED ME TO CONTACT YOU WITH A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749872August 19, 2015
ENGINE, VEHICLE SPEED CONTROL
THIS IS AN UPDATE TO ODI # 10628879, CREATED IN AUG. 2014. INSIGHT HYBRID IS STOPPED AT INTERSECTION--AUTO IDLE STOP. SUDDENLY ENGINE RACES WILDLY, TACHOMETER REGISTERS GREATER THAN 3,000 R/MIN. USUALLY OCCURS WITHIN THE FIRST 5 MINUTES OF DRIVING AND FIRST 3-5 MILES OF DRIVING. IF I MY FOOT WOULD SLIP OFF THE BRAKE THE CAR WOULD LURCH FORWARD, CREATING A RISK OF A COLLISION WITH THE CAR IN FRONT OF IT. THE HONDA DEALER SPECULATED THAT THE WEATHERTECH FLOOR MAT UNDER THE ACCELERATOR MIGHT BE CAUSING THE PROBLEM, AND AN INDEPENDENT REPAIR SHOP AGREED WITH THIS HYPOTHESIS. I CHOPPED OFF A LARGE PIECE OF THE FLOOR MAT FROM UNDER THE ACCELERATOR. THE PROBLEM DID NOT RECUR FOR SEVERAL MONTHS, BUT RECENTLY HAS RESUMED. SO THE FLOOR MAT IS NOT THE CAUSE. BECAUSE THE RACING STILL OCCURS UNEXPECTEDLY FROM TIME TO TIME, I AM CONCERNED THAT THIS IS A DANGEROUS CONDITION. BUT HONDA CANNOT FIX IT BECAUSE THEY CAN'T DIAGNOSE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628879August 27, 2014
ENGINE, VEHICLE SPEED CONTROL, HYBRID PROPULSION SYSTEM
INSIGHT HYBRID STOPPED AT INTERSECTION--AUTO IDLE STOP. SUDDENLY ENGINE RACED WILDLY, TACHOMETER REGISTERED GREATER THAN 3000 R/MIN. MY FOOT WAS FIRMLY ON BRAKE, AND I STOPPED THE RACING BY SHIFTING OUT OF GEAR. IT FELT AS IF THE CAR MIGHT LURCH FORWARD FROM A STOP AND CAUSE A COLLISION IN THE INTERSECTION. HAPPENED AGAIN SAME DAY. DEALER SAID DON'T OPERATE CAR IN ECON MODE IN CITY DRIVING, EVEN THOUGH THAT'S WHY I BOUGHT A HYBRID. SAID FLOOR MAT MIGHT HAVE INTERFERED WITH ACCELERATOR--NOT TRUE. DEALER NOT REALLY SURE OF CAUSE. I WILL GET A SECOND OPINION. DO NOT FEEL SAFE UNTIL A PLAUSIBLE CAUSE IS DETERMINED. IF THE ECON MODE CAN CAUSE UNCONTROLLED ENGINE RACING THEN HONDA SHOULD GIVE CUSTOMERS A WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605481June 24, 2014
VISIBILITY/WIPER, STRUCTURE
I HAVE HAD NUMEROUS SAFETY COMPLAINTS REGARDING THE BAR THAT RUNS PARALLEL ON THE REAR WINDOW OF THE VEHICLE. MOST DRIVERS FEEL IT'S A SAFETY HAZARD, CAUSE IT DISTORTS THEIR VIEW. THE BAR MAKES THE REAR WINDOW VIEWING AREA SMALL, WHICH MAKES IT UNCOMFORTABLE FOR OLDER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532207July 28, 2013
WHEELS, TIRES
I BROUGHT NEW VEHICLE IN 2011, BUT SHOWING FAST TIRE WEAR, EVEN AFTER MAINTAINING SCHEDULED MAINTENANCE. IT IS JUST HAVE 20000 MILES ON MY CAR IN LAST 2 AND HALF YEARS. DEALER IS ASKING TO REPLACE TIRES WHICH WILL COST $400 FOR FOUR TIRES. IT IS EXTRA COST TO CONSUMER. I ALSO HAVE VEHICLE PROTECTION PLAN BUT THEY DON'T COVER TIRES. I CHECK ONLINE AND SAW LOTS OF CUSTOMER COMPLAINTS FOR FAST TIRE WEAR FOR HONDA INSIGHT. WITH MY PREVIOUS EXPERIENCE NEW TIRE SHOULD LAST FOR 35K. PLEASE NOTE DOWN MY COMPLAINT ABOUT HONDA INSIGHT. HONDA SHOULD REPLACE THE ORIGINAL TIRES OR GIVE ADVANCE NOTICE FOR THE LIFE OF TIRE. THANK YOU, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521431June 24, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT WHILE HE STOPPED ON A STEEP INCLINE, THERE WAS A HESITATION BETWEEN THE TIME THE ELECTRIC ENGINE STOPPED AND THE GAS ENGINE RE-ENGAGED. THE DELAY CAUSED THE VEHICLE TO ROLL BACKWARD BE FORE THE GAS ENGINE RE-ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE FAILURE WAS REPLICATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,989.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509586April 25, 2013
SUSPENSION
I HAD MY 2011 HONDA INSIGHT FOR ABOUT A YEAR AND LOST CONTROL IN THE SNOW AT ABOUT 25 MPH AND CRASHED INTO THE CURB. MY FRONT RIGHT SIDE SUSTAINED EXTENSIVE DAMAGE AND WAS FIXED BY HONDA, AND PAID FOR BY MY INSURANCE. IT TURNED OUT THAT MY FRONT TIRES WE COMPLETELY WORN OUT AT ABOUT 16,000 MILES. I THOUGHT IT WAS JUST A BAD SET OF TIRES, BUT ABOUT 1 YEAR LATER, DURING AN OIL CHANGE, I WAS TOLD MY TIRES WERE WORN OUT AGAIN. THIS TIME THEY WENT FOR ABOUT 17,000 MILES. I CONTACTED HONDA AND THEY TOLD ME IT'S MY PROBLEM BECAUSE THEY DON'T "WARRANTY TIRES". HOWEVER, THEY CHOSE THE TIRES AND YOU CAN'T DRIVE A CAR WITHOUT THE TIRES. FIRSTLY, IT'S UNSAFE TO PUT TIRES THAT ERODE SO QUICKLY ONTO CARS. SECONDLY, ANY SAVINGS ONE GETS WITH DECREASED FUEL USAGE IS COMPLETELY OBLITERATED BY HAVING TO REPLACE TIRES, DITTO WITH PETROLEUM PRODUCT SAVINGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10492915January 14, 2013
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A VEHICLE CRASHED INTO THE REAR OF HER VEHICLE CAUSING HER TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE SEAT BELT DID NOT LOCK AND HER HEAD HIT THE STEERING WHEEL. THE CONTACT SUSTAINED A MINOR CONCUSSION AND MISSING TEETH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10474486September 10, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT THE LOW BEAM LIGHTING FOR THE VEHICLE WAS INADEQUATE. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THEM ADJUSTED WHICH FAILED TO CORRECT THE PROBLEM. THE CONTACT MENTIONED THAT THE LIGHT BULBS WERE IN A TUBE AND PREVENTED THE CONTACT FROM HAVING ADEQUATE SIDE VIEWING WHEN DRIVING AT NIGHT. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473069August 30, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT THE REAR SEAT BELTS WAS DEFECTIVE. AS A RESULT, THE REAR SEAT BELTS STUCK BETWEEN THE SEAT PLASTIC COVER CAUSING THE SEAT BELT TO BE LOOSE AND UNABLE TO SUSTAIN THE CHILD CAR SEAT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, WHO WAS UNABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445857January 30, 2012
STEERING, WHEELS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT WAS DRIVING 70 MPH WHEN THE CONTACT DROVE OVER A SPEED BUMP AND LOST CONTROL OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT BOTH FRONT TIRES WERE WORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS.THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,740 AND THE CURRENT MILEAGE WAS 16,742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Insight