Honda HR-V Complaints

1,878 consumer complaints on file.

#11245356August 20, 2019
STRUCTURE:BODY
PAINT IS PEELING OFF TOP OF 2017 HONDA HRV. WAS TOLD THIS IS NOT COVERED UNDER WARRANTY. THIS IS NOT AN EXPENSE I SHOULD HAVE TO PAY OUT OF MY POCKET. I PAID CAR IN FULL AT THE TIME OF PURCHASE. I HAVE RESEARCHED THIS. AND IT IS PROBLEM MANY HONDA'S ARE HAVING. THEY SHOULD STAND BEHIND THEIR PRODUCT AND DO THE RIGHT THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244610August 17, 2019
UNKNOWN OR OTHER
2016 HONDA HRV HAS WATER IN BOTH TAIL LIGHTS AND IT'S NEVER BEEN IN AN ACCIDENT. MANUFACTURERS WARRANTY WILL NOT COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244036August 14, 2019
UNKNOWN OR OTHER
I WAS DRIVING HOME FROM WORK AND HEAR A LARGE BOOM SOUND AND THOUGHT I WAS HIT BY SOMETHING. I PULLED OVER TO CHECK OUT MY CAR AND MY SUNROOF LOOKED LIKE A VOCANO IN THE CENTER. THE SUNROOF EXPLODED. LUCKILY I HAD IT CLOSED INSIDE. I DO NOT USE IT. THE GLASS CONTINUED TO FALL. THE PICTURE IS FROM WHEN I GOT HOME SO SOME GLASS HAD FALLEN IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242883August 9, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE PUSH START BUTTON ON THE CAR ONLY WORKS SOMETIMES. YOU HAVE TO TAKE YOUR FOOT OFF THE BRAKE THEN REAPPLY AN TRY AGAIN MULTIPLE TIME TO TRY AN GET THE CAR TO START, YOU HAVE TO PUSH THE BUTTON ONCE AN TWICE REALLY FAST AN KEEP DOING IT OVER AN OVER TIL THE CAR FINALLY STARTS AN YOU HAVE TO DO IT OVER AN OVER AGAIN TO GET THE CAR TO SHUT OFF. THE CAR IS ONLY 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240259July 29, 2019
SERVICE BRAKES
MY BRAKE ASSIST SAFETY ALERTS DO NOT WORK AS SPECIFIED. I HAVE HAD MY CAR TO THE DEALER 3 TIMES FOR THIS; COMMUNICATED TO HONDA CORPORATE ([XXX]) W/O RESOLUTION. I JUST HAD TWO INCIDENTS WHERE I ALMOST REAR ENDED A VEHICLE WHILE MOVING AHEAD OF ME WITH NO ALERT FROM MY VEHICLE. ONE WAS APPROACHING A TOLL BOOTH; THE OTHER AT A EXIT- WHERE A CAR SUDDENLY STOPPED.THE STEERING WHEEL NEVER VIBRATES AS IT IS SUPPOSED TO AND THE ALERTS ARE RANDOM - SOMETIMES I SEE ON OR HEAR ONE. THE SETTINGS FOR DISTANCE TO SET ALERTS HAVE NO RELEVANCE. I HAVE EXHAUSED MY RESOURCES TO DEAL WITH THIS. THE DEALERSHIP (HERTRICH IN EASTON MD) FALSIFIED A REPORT OF FINDINGS WHEN I TEST DROVE IT WITH THIER MECHANIC. HE COULDNT EVEN TELL ME HOW IT WAS SUPPOSED TO WORK. THE REGIONAL REP FOR HONDA TEST DROVE WITH ME TO DEMONSTRATE HOW IT SHOULD WORK - IT PASSED IN ALL BU ONE INSTANCE. RICHARD, THE NATIONAL REP FOR HONDA WILL NO LONGER RETURN MY CALLS - 800-999-1009 X87147 (CASE [XXX]). I HAVE EXHAUSTED MY OPTIONS FOR GETTING THIS RESOLVED. I AM CONCERNED ABOUT MY ASSUMED SAFETY WITH THIS FEATURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240290July 29, 2019
TIRES
I PURCHASED THE CAR WITH 4,500 MILES IN IT IN MARCH 2019. I STARTED DRIVING IT IN MID APRIL ON HIGHWAY I 71, SINCE I HAVE TO COMMUTE TO MY WORK EVERYDAY FROM MILE 169 TO 119. THE CURRENT MILEAGE IS 14,000 AND HAD TO GET IT SERVICED AND THE TIRES WERE ROTATED TWO DAYS BEFORE THE INCIDENT. THE DAY OF THE INCIDENT WAS JULY 26TH 2019. I WAS DRIVING IN I 71 IN THE CENTRAL LANE WHEN THE SIGN OF LOW PRESSURE IN TIRES AND THEN I LOST CONTROL OF MY CAR, I TRIED TO USE THE BREAKS WHICH MADE IT EVEN MORE UNSTEADY. WITHOUT USING BREAKS, I MADE MY WAY TO THE RIGHT LANE AS BEST AS POSSIBLE AND WAITED UNTIL THE VEHICLE STOPPED BY ITSELF. WHEN THE SPEED WAS SLOW ENOUGH, I PULLED OVER TO THE RIGHT SHOULDER AND WAIT UNTIL IT COMPLETELY STOPPED. THIS WAS IN MILE 140.0 GOING SOUTH. AS SOON AS I PARKED TWO MORE CARS STOPPED IN ORDER TO FIGURE OUT IF I WAS OK. AND BOTH MENTIONED THAT MY TIRE FLEW AWAY AND HIT THEIR CARS, BUT DID NOT DAMAGE THEM. WHEN I STEPPED OUT OF MY VEHICLE I NOTICED THAT I WAS MISSING THE FRONT RIGHT TIRE (PASSENGER SIDE) TIRE COMPLETELY BUT THE RIM WAS INTACT SINCE PART OF THE RUBBER OF THE TIRE REMAINED. TIRE WAS MICHELIN RADIAL X TUBELESS M+S 215/55R17. I MADE A COMPLAINT TO MICHELIN WHICH ONLY WERE WILLING TO PAY 75% FOR A NEW TIRE. MY FINAL DECISION WAS TO CHANGE ALL THE TIRES AND SWITCH TO GOODYEAR BRAND SINCE MICHELIN COULD NOT WARRANTY THE QUALITY OF THEIR PRODUCTS AND WILL NOT ASSURE THAT THE OTHER 3 TIRES WERE NOT DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234717July 25, 2019
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
MULTIPLE TIMES WITHIN THE PAST YEAR, ESPECIALLY IF IT IS COOLER OUTSIDE, MY CAR SCREEN FOR MY MILEAGE, GAS TANK HAND, AND ALL OF THAT ELECTRICAL STUFF WILL COMPLETELY DISAPPEAR. WHEN IT SHOWS BACK UP MOST OF THE TIME IT WILL HAVE CRAZY LETTERS AND START FLASHING. THE ICON WITH THE KEY HAS RECENTLY POPPED UP ON MY DASH WHICH STANDS FOR SOMETHING BEING WRONG WITH THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233035July 18, 2019
ELECTRICAL SYSTEM
KEYLESS DOOR ENTRY SYSTEM FAILS TO RECOGNIZE COMMANDS FROM KEY FOB IN HOT TEMPERATURES, THUS POTENTIALLY LOCKING DRIVER OUT OF THE VEHICLE IF VALET KEY IN NOT AVAILABLE. CONDITION: NIGHT TIME, CAR STATIONARY IN DRIVEWAY, ENGINE OFF, DOORS LOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232281July 16, 2019
UNKNOWN OR OTHER
WOULD LIKE SOMEONE TO LOOK INTO THE RECALL PROCESS REGARDING 2016 HONDA HRV PUSH TO START BUTTON. MY PUSH START BUTTON STOPPED RESPONDING A FEW MONTHS BACK AND HAS NOT BEEN FUNCTIONAL DESPITE THE CAR BEING FAIRLY NEW. WE'LL HAVE TO GET IT REPLACED AND UPON LOOKING INTO IT ONLINE IT SEEMS THAT THIS IS A COMMON PROBLEM FOR THIS CAR AND MANY OWNERS HAVE EXPERIENCED THE SAME THING. I BELIEVE IT MAY BE FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232571July 16, 2019
SERVICE BRAKES, ENGINE
DRIVER EXPERIENCED CAR STALLING AFTER HARD BRAKING ON TWO OCCASIONS. 6/19 AND 7/19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230388July 9, 2019
STRUCTURE:BODY, SERVICE BRAKES, SEATS
THIS IS INDEED WHAT HAPPENED WHY I'M WRITING THIS COMPLAINT CONCERNING MY CAR SAFETY AGAIN FOR THE CAN'T COUNT HOW MANY COMPLAINTS CONCERNING THIS CAR I BOUGHT IN MONTH OF MAY TO JUNE OF YEAR 2016 THIS CAR HONDA HRV 2016 WAS A DISPLAY CAR HAS NO NICE FEATURES IN IT AT ALL ONLY DOOR CONTROLS WHICH ALREADY STOPPED WORKING ONCE THIS PASS WEEK MAKING THIS CAR VERY UNSAFE FOR ME TO DRIVE BUT INITIALLY WHEN I BOUGHT CAR I NOTICED A DENT ON BACK CAR DOOR I JUST FOUND OUT CAR NEVER SHOULD HAVE BEEN SOLD AS NEW CAR WITH DENT ALREADY TO BE REPAIRED THE PRICE I NOTICED AS WELL OF TWENTY THREE THOUSAND DOLLARS WAS WAY TOO HIGH HIGHEST PRICE I EVER SAW WAS EIGHTEEN THOUSAND DOLLARS PLEASE HELP ME GET THIS CAR BACK TO DEALERSHIP WHERE IT BELONGS COMMUNITY HONDA IS THE NAME OF THE DEALERSHIP OTHER IMPORTANT PROBLEMS WITH THE CAR WAS THE BRAKE PEDAL DAY TWO RETURN OF CAR TO DEALERSHIP WHEN I SAW ON TELEVISION THAT THIS MAN HAD FIVE DAYS TO RETURN CAR FOR FULL REFUND AND YET HONDA REFUSED TO LET ME RETURN THIS HONDA HRV YEAR 2016 ALSO I CALLED THE ONE RIGHT HUNDRED NUMBER THAT'S UNIVERSAL FOR HONDA AND THEY RELATED THE FRONT SEAT HAD SOME DANGEROUS MATERIAL THE WORD BEGAN WITH THE LETTER P NEVER HEARD OF IT BEFORE I HAVE ASKED SEVERAL TIMES TO RETURN THIS CAR TO THE GENERAL MANAGER AT COMMUNITY HONDA DEALERSHIP IN ORLAND PARK, ILLINOIS WHERE I BOUGHT THE CAR THIS CAR IS A HAZARD ON THE ROADS PLEASE QUICKLY HELP ME GET THIS CAR SAFELY BACK TO THEM AND HAVE HONDA REFUND MY MONEY OF ALMOST FOURTEEN THOUSAND DOLLARS TODAY AS SOON AS POSSIBLE THIS HAS BEEN A NIGHTMARE FOR ME MY NAME (XXXX) EMAIL ME WITH FAVORABLE RESPONSE TODAY QUICKLY EMAIL (XXXXX) PLEASE PLEASE HURRY. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229940July 7, 2019
ELECTRICAL SYSTEM, ENGINE
SINCE THE PURCHASE OF THE VEHICLE, THREE INDICATOR LIGHTS HAVE GONE ON AND OFF APPROXIMATELY 20 TIMES AND THE VEHICLE IS IN THE DEALER'S SERVICE DEPARTMENT NOW FOR THE THIRD TIME TO TRY AND REMEDY THE ISSUE. THE INDICATOR LIGHTS ARE: THE YELLOW CHECK ENGINE LIGHT, THE YELLOW ELECTRONIC PARKING BRAKE SYMBOL ((P)) AND A RED FLASHING "PARK" LIGHT. ON THE SECOND VISIT, THE OXYGEN SENSOR WAS REPLACED. IT HAS BEEN REPLACED AGAIN DURING THIS, THE THIRD VISIT, A MONTH LATER AND IS STILL IN THE SHOP TO ENSURE THE LIGHTS DO NOT GO ON IN MY POSSESSION. I AM NOT CONFIDENT THE OXYGEN SENSOR IS THE ROOT OF THE ISSUE AND THE DEALER HAS YET TO FULLY RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229141July 3, 2019
UNKNOWN OR OTHER
INFESTATION OF YELLOW SAC SPIDERS FOUND IN AIR CONDITIONING DUCTS. SPIDERS ENTER DUCTS THROUGH TINY CREVICES IN CORNERS BETWEEN FRONT WINDOW AND DASHBOARD. SPIDERS WERE SEEN ENTERING AND EXITING CREVICES WHILE DRIVING AND PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221627June 21, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING AT ~25 MPH AND STOPPED AT A STOP SIGN, THEN SUDDENLY THE CAR JUST SHUT OFF AND I HAD TO RESTART IT A COUPLE OF TIMES. ANOTHER TIME, I WAS PULLING OUT OF A PARKING LOT AT 5 MPH AND THEN THE CAR SUDDENLY STOPPED AND SHUT OFF. ONLINE RESEARCH SHOWS THAT THIS OCCURRED TO OTHER HR-V OWNERS AS WELL AND HAD THEIR THROTTLE BODY REPLACED. HONDA IS REFUSING TO REPLACE MY THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221053June 18, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE WAS IN DRIVING MOTION AT 50MPH THEN STARTED TO SLOWLY DECELERATE WHILE ON DRIVE. ACCELERATOR WAS INCREASED BUT THE ENGINE WAS STILL WIRING DOWN. ALL INDICATORS LIGHTS APPEARED ON THE DASH BOARD. BRAKES SEEMED TO LOCK AND COULD NOT COME TO A COMPLETE STOP UNTIL THE CAR FINALLY STOPPED FROM IT SLOWLY WIRING DOWN. CAR STOPPED MOVING WHILE ON DRIVE AND WOULD NOT BUDGE. THE SPEED INDICATOR KEPT MOVING FROM 0 TO 120 YET THE CAR WAS NOT MOVING. TOOK IT TO A MECHANIC TO RUN A DIAGNOSTIC AND IT APPEARS TO BE AN INTERNAL TRANSMISSION PROBLEM, EVERYTHING ELSE LOOKS GOOD YET THE TRANSMISSION IS HAVING ISSUES. THE CAR HAS ALWAYS BEEN KEPT UP TO DATE. THE VEHICLE HAS ABOUT 75,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220225June 14, 2019
SERVICE BRAKES
I WAS DRIVING AT AROUND 40 MPH AND PREPARING TO STOP AT THE STOPLIGHT. HOWEVER, UPON GRADUALLY PRESSING ON MY BRAKES, MY CAR WOULD NOT STOP. INSTEAD, IT MADE LOUD NOISES WHILE STILL RUNNING. I HAD TO PRESS IT DOWN ALL THE WAY ONE OR TWO MORE TIMES FOR MY CAR TO ACTUALLY STOP. ONLY THEN WOULD IT STOP ABRUPTLY. I NOTICED MY MAKE WAS BEING RECALLED FOR BRAKE ISSUES, HOWEVER, MY SPECIFIC VIN [XXX] WAS NOT MARKED FOR RECALL. I WOULD LIKE FOR MORE INFORMATION ABOUT THIS AS THIS IS A VERY CONCERNING ISSUE AND I RELY ON MY CAR HEAVILY FOR WORK AND SERVICE. THANK YOU FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219789June 13, 2019
AIR BAGS
TL* THE CONTACT OWNED 2016 HONDA HRV. WHILE DRIVING AT 40 MPH IN THE MIDDLE OF A THREE LANE HIGHWAY, ANOTHER VEHICLE MADE AN IMMEDIATE LEFT CAUSING THE CONTACT TO CRASH INTO THE VEHICLE HEAD ON. THE OTHERS VEHICLE REAR PASSENGER SIDE DOOR WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE DRIVERS SEAT BELT RETRACTED CAUSING THE CONTACTS STOMACH TO BECOME SWOLLEN AND BRUISED, A NECK AND SHOULDER INJURIES WERE SUSTAINED. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY SENT THE VEHICLE TO CLAIMS DEPARTMENT. THE FAILURE MILEAGE WAS 29,900.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11219362June 11, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT THE CHECK ENGINE AND ELECTRIC PARKING BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 66,135.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218724June 9, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
CAR WILL NOT SHIFT GEAR TO DRIVE OR REVERSE WHILE CAR I ON. CAR STAYS STILL CAR DOSE NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217721June 4, 2019
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2016 HONDA HR-V. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AAA ARRIVED AND ATTEMPTED TO DRIVE THE VEHICLE ONTO THE FLATBED OF THEIR TRUCK, BUT THE VEHICLE FAILED TO SHIFT OUT OF GEAR. THE VEHICLE WAS TOWED TO CORAL SPRINGS HONDA (LOCATED AT 9400 W ATLANTIC BLVD, CORAL SPRINGS, FL 33071, (954) 369-4679) WHERE THE CONTACT WAS INFORMED THAT THEY HAD TO REPLACE THE BATTERY, WHICH WAS CAUSING THE ELECTRICAL FAILURE. THE DEALER SCHEDULED ANOTHER APPOINTMENT FOR THE ELECTRICAL FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE STEERING WHEEL SEIZED WITHOUT WARNING WHILE MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO CORAL SPRINGS HONDA WHERE A TEST DRIVE WAS PERFORMED, BUT THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE STEERING WHEEL SEIZED WHILE DRIVING. THE CONTACT STATED THAT ONE OF THE SALESPERSON DROVE THE VEHICLE AND THE STEERING WHEEL SEIZED WHILE THE SALESPERSON WAS DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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