Honda HR-V Complaints

1,878 consumer complaints on file.

#11319727March 30, 2020
POWER TRAIN
2016 HONDA HR-V AUTOMATIC TRANSMISSION FAILED AT 68,982 MILES. THE TRANSMISSION WAS REPLACED AT MY COST. THE VEHICLE WAS PURCHASED NEW AND ALL MANUFACTURER RECOMMENDED MAINTENANCE WAS PERFORMED. THE DEALER INCLUDED A LIFETIME POWERTRAIN WARRANTY AT NO EXTRA CHARGE. HONDA AND THE DEALER DID NOT OFFER ANY FINANCIAL ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318696March 19, 2020
POWER TRAIN
3/6/2020 ON THE WAY HOME FROM WORK THE VEHICLE STARTED MAKING A VERY SUBTLE SOUND UPON ACCELERATION, THE SOUND ONLY OCCURRED WHILE IN MOTION AND APPEARED TO BECOME LESS OBVIOUS AFTER REACHING SPEEDS ABOVE 30 MPH. AFTER ALMOST TWO WEEKS (IN WHICH THE SOUND BECAME MORE OBVIOUS AND INCREASED IN INTENSITY) AND TAKING THE CAR THREE DIFFERENT PLACES INCLUDING THE CLOSEST HONDA DEALERSHIP (NOT WHERE THE CAR WAS PURCHASED DUE TO MOVING), I ULTIMATELY ENDED UP FINDING OUT MY TRANSMISSION IS "DESTROYED" AT UNDER 73,000 MILES. THE ISSUE WAS ADDRESSED RIGHT AWAY AND IMMEDIATELY TAKEN 3/7/2020 TO THE NEAREST REPUTABLE MECHANIC WHO RECOMMENDED I TAKE IT TO HONDA DUE TO IT BEING A RELATIVELY NEW MODEL, AND THEY HAD NEVER WORKED ON THIS SPECIFIC MODEL. THE VEHICLE WAS THEN TAKEN TO THE NEAREST HONDA DEALERSHIP WHERE THE CUSTOMER SERVICE REPRESENTATIVE WHO I HAD BEEN IN CONTACT WITH WAS NOT ENTIRELY HELPFUL AND HAD TO CLARIFY DETAILS REGARDING WHAT THE MECHANIC SAID WAS WRONG WITH THE CAR MANY TIMES, AS SHE WAS OFTEN INFLATING THE INFORMATION. THE PROCESS OF HAVING THE TRANSMISSION REPLACED HAS BEEN EXHAUSTING AND DUE TO THE CUSTOMER SERVICE RECEIVED AT HONDA, THE REPLACEMENT IS BEING COMPLETED BY A TRANSMISSION SPECIALIST ELSEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318266March 16, 2020
POWER TRAIN
AT AROUND 55K MILES I WAS ON THE HIGHWAY WHEN MY CAR BUCKED TWICE AND THEN SWITCHED INTO NEUTRAL, I PULLED OVER AND TURNED THE CAR OFF THEN ON AGAIN AND ALL THE LIGHTS ON THE DASH STAYED ON BUT I COULD SWITCH GEARS, I CALLED HONDA THEY TOLD ME TO BRING IT IN AND THEY SAID IT WAS SOMETHING TO DO WITH THE PARKING BRAKE SENSOR AND PULLEY SYSTEM, THEY REPLACED IT AND SENT ME ON MY WAY. NOW 4 MONTHS LATER AT AROUND 65K MILES I'M DRIVING ON THE HIGHWAY AGAIN AND MY CAR JUST STARTS REVVING LIKE CRAZY AND SWITCHES INTO NEUTRAL. I PULL OFF THE HIGHWAY AGAIN, TURN THE CAR OFF AND TURN IT BACK ON AND ALL THE LIGHTS STAY LIT UP AGAIN. I CALL HONDA AND THEY SAY TO BRING IT IN AGAIN. THIS TIME THEY TELL ME METAL SHAVINGS GOT INTO THE TRANSMISSION (DUE TO THE SAME PARTS THAT WERE JUST REPLACED) BUT THAT I AM NOW NOT UNDER WARRANTY AND WILL HAVE TO PAY 40% OF THE COST TO REPLACE THE TRANSMISSION ON MY CAR THAT IS JUST OVER 2 YRS OLD. I LOOKED IT UP AND THIS IS SUCH A COMMON ISSUE THAT THEY HAVE EVEN CHANGED THE TRANSMISSIONS IN THE NEWER MODELS AND WHEN THEY REPLACE MY TRANSMISSION THEY WILL BE PUTTING THE NEWER VERSION IN. BUT THEY STILL DON'T WANT TO RECOGNIZE THAT IT IS AN ISSUE WITH THE CAR ITSELF AND WANT ME TO PAY FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317526March 11, 2020
WHEELS
THE FIRST TIRE DAMAGE HAPPENED ON 1/10. WE WERE DRIVING BACK FROM THE CITY. THERE WAS A LOUD NOISE, BUT KEPT DRIVING BECAUSE WE WERE ON THE BRIDGE. THE FOLLOWING DAY HONDA DEALER DID THE FOLLOWING: 1/11 RIGHT REAR TIRE WAS REPLACED DUE TO SIDE WALL DAMAGE; WHILE CAR WAS AT THE DEALER, HONDA CLAIMS THE TECHNICIAN, DUE TO INTERNAL NEGLIGENCE (WHAT DOES THAT MEAN?) CAUSED DAMAGE TO SIDEWALL: 1/11 LEFT FRONT TIRE REPLACED "DUE TO INTERNAL NEGLIGENCE"; ON FEBRUARY 24TH, WHILE DRIVING BACK FROM NYC, ALMOST ON THE GEORGE WASHINGTON BRIDGE, WHEN THERE WAS LOUD SOUND. I THINK I HIT A POT HOLE: AT THE HONDA DEALER ON 2/25 WHERE THE LEFT REAR TIRE REPLACED DUE TO SEVERE DAMAGE TO SIDEWALL; ON MARCH 8, WHILE DRIVING ON ROUTE 4 PRESSURE LIGHT SUDDENTY TURNED ON: HONDA DEALER ON3/9 WHERE LOW TIRE PRESSURE LIGHT ON, DIAGNOSIS WAS TOO MUCH TIRE PRESSURE SO ADJUSTED THREE TIRES REPLACED ALL DUE TO SIDEWALL DAMAGE. I DO NOT THINK THIS IS A COINCIDENCE. THAT IS TOO MANY TIRES BEING DAMAGED FOR THE SAME REASON. THE CAR HAS 8646 MILES ON IT. WHEN TIRE WAS REPLACED 2/25, TIRE PRESSURES WERE ALSO CHECKED. THEN BY 3/9, ALL TIRES HAD TOO MUCH AIR. THERE HAS TO BE SOMETHING WRONG WITH THE TIRES OR THE CAR. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE, WONDERING WHEN THE NEXT "SEVERE DAMAGE TO THE SIDEWALL" WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312258February 29, 2020
STRUCTURE:BODY
A FEW MONTHS AGO I STARTED NOTICING WATER SWISHING IN MY TRUNK HATCH. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY CAN LOOK AT IT FOR $129 BUT THEY THOUGHT IT WAS A BAD SEAL. HE ASKED IF IT HAD BEEN IN AN ACCIDENT BUT IT HASN'T. I LOOKED ON THE HRV ONLINE FORUM AND THERE HAS BEEN MANY PEOPLE COMPLAINING ABOUT THIS VERY SAME THING. I THINK THIS SHOULD BE A DEFECT FROM THE MANUFACTURER AND SHOULD BE REPAIRED OR REPLACED AT THEIR COST. IT COULD REALLY CAUSE DAMAGE TO THE HATCH OR THE TAIL LIGHT SAFETY. I BOUGHT THIS VEHICLE NEW IN 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311493February 25, 2020
POWER TRAIN
TRANSMISSION WAS BLOWN IN THE CITY WHILE BEING DRIVEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309866February 18, 2020
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT WHILE THE DRIVER WAS SHIFTING THE GEAR SHIFTER TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO A POLE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO BILLION AUTO - HONDA IN IOWA CITY (2641 MORMON TREK BLVD, IOWA CITY, IA 52240) WHERE THEY INFORMED THE CONTACT OF THE BODY REPAIR OF THE VEHICLE HOWEVER, WAS UNABLE TOP DIAGNOSE THE DEFECT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE TO THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 2,116.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11309170February 14, 2020
POWER TRAIN
ON 2/12/20, WAS ACCELERATING TO GET ONTO HIGHWAY WHEN MY CAR JERKED AND STARTED LOSING SPEED. ALL KINDS OF LIGHTS STARTED FLASHING ON THE DASH. I WAS NOT IN A SAFE PLACE TO PULL OVER SO I DROVE IT UNTIL I COULD PULL OVER SAFELY. I COULD ONLY GO 40 MPH AND THE CAR WAS JERKING. IT WAS POURING DOWN RAIN WHEN THIS HAPPENED AND IT WAS EXTREMELY DANGEROUS AND SCARY. ONCE I PULLED OVER, TURNED THE CAR OFF AND BACK ON. DASH LIGHTS WERE STILL ALL FLASHING. I ENDED UP GETTING BACK ON THE HIGHWAY AND DRIVING TO A SHOPPING AREA CLOSE BY. HAD TO HAVE AAA TOW CAR TO MY HOUSE (45 MINUTES) AND THEN THE FOLLOWING MORNING, 11/13, HAVE THE DEALERSHIP TOW FROM MY HOUSE TO THE THEM (ANOTHER 45 MINUTES) . DEALERSHIP TOLD ME MY TRANSMISSION WAS FULL OF METAL SHAVINGS, WHICH WAS DUE TO THE TRANSMISSION COMING APART FROM THE INSIDE. I BOUGHT THIS CAR NEW IN MARCH 2016 AND ONLY HAVE 101K MILES ON IT, IT IS NO LONGER COVERED UNDER THE SERVICE CONTRACT (75K). WAS TOLD IT WOULD COST $6,340 TO FIX. CALLED HONDA CUSTOMER SERVICE (800-999-5901) ON 2/13 AT 3:56 PM TO COMPLAIN AND TOLD THEM THEY NEEDED TO FIX MY TRANSMISSION AS THIS WAS MANUFACTURING DEFECT. HAD THE WORST CUSTOMER PERSON EVER! (MISHA) SHE STATED SHE DIDN'T KNOW WHAT I WAS ASKING HONDA TO DO FOR ME AND THEN IMPLIED IT WAS MY FAULT NOTING SHE "TOOK" INTO CONSIDERATION MAINTENANCE DONE ON CAR, IF TRANSMISSION FLUID HAD BEEN CHANGED, MILEAGE AND NO RECALLS ON THE CAR. ALL OF THIS WAS BASED WITHOUT EVEN CALLING THE SERVICE MANAGER AT THE DEALERSHIP. INFORMED HER I HAD ALL THE MAINTENANCE REQUIRED, INCLUDING 2 TRANSMISSION FLUID CHANGES AT HONDA'S RECOMMENDED MILEAGE. AFTER ARGUING WITH HER FOR ALMOST 35 MINUTES I TOLD HER TO GIVE ME A CASE NUMBER. A SUPERVISOR IS "SUPPOSE" TO REACH OUT TO ME WITHIN 24 HOURS. HOPEFULLY HONDA WILL DO THE RIGHT THING. MY FAMILY HAS OWNED 14 HONDA'S AND NEVER HAD ANY ISSUES WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307914February 8, 2020
UNKNOWN OR OTHER
VEHICLE SMART ENTRY INDICATOR LIGHT IS ON. THIS LIGHT HAS BEEN VERY INTERMITTENT, LIGHTING <1 TIME PER WEEK FOR ABOUT THE LAST YEAR, AND GOES AWAY WITH VEHICLE RESTART. TODAY THE DEALERSHIP REPLACED MY BATTERY, AND GAVE THE CAR BACK TO ME WITH THE LIGHT ON, AND IT WILL NOT GO AWAY. THEY WANT TO CHARGE ME $150 TO SCAN THE CAR AND DISCOVER WHAT THE PROBLEM IS. THERE WASN'T ACTUALLY A PROBLEM UNTIL NOW THAT THEY LIGHT WON'T SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302994January 30, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 HONDA HR-V. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO THE REAR OF ANOTHER PARKED VEHICLE. THERE WERE NO INJURIES SUSTAINED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 272. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11301730January 24, 2020
SERVICE BRAKES
RIGHT REAR ROTOR HAD GROOVES IN IT AFTER ABOUT 22,000 MILES. BRAKE PADS HAVE A LOT OF MATERIAL LEFT. DON'T KNOW IF THE ROTOR OR THE PADS ARE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301430January 23, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
DEFROST/ AC NOT BLOWING / HEATING NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301048January 22, 2020
SERVICE BRAKES
RECENTLY WHEN THE CAR IS IN PARK YOU CANNOT GET THE GEAR SHIRT TO GO INTO REVERSE. IT STAYS STUCK FOR AT LEAST 10 MINUTES BEFORE IT DISENGAGES AND YOU ARE ABLE PUT THE VEHICLE IN REVERSE. VEHICLE IS STATIONARY IN THE PARK MODE IN WHATEVER LOCATION THAT YOU JUST PARKED IT IN. IT CAN BE AT HOME IN THE GARAGE OR OUT SHOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300037January 17, 2020
POWER TRAIN
2016 HRV ON THE THIRD TRANSMISSION - FIRST ONE FAILED IN LATE NOV 2018 AT 108K MILES, SECOND ONE FAILED IN APRIL 2019 AFTER ONLY 11K MILES. BOTH TIMES IT FAILED WHILE DRIVING ON THE INTERSTATE - VERY DANGEROUS. DETAILS: ALL DASHBOARD LIGHTS CAME ON SUDDENLY AND THE HRV WENT INTO LIMP MODE (WOULDN'T GO ABOVE 35-40MPH) AND FINALLY WENT INTO TOTAL TRANSMISSION FAILURE. I HAVE PHOTOS AND VIDEO OF THE DASHBOARD LIGHTS FROM THE SECOND FAILURE. THE FIRST TIME, IN NOVEMBER 2018, I WAS DRIVING THROUGH THE MOUNTAINS ON THE INTERSTATE WITH MY CRUISE CONTROL ON. THE HRV WAS TRAVELING UP A LARGE HILL AND TRYING TO MAINTAIN A STEADY SPEED. THAT'S WHEN THE TRANSMISSION FAILED. THE ENGINE REVVED REALLY HARD (I ASSUME BECAUSE THE TRANSMISSION STOPPED WORKING PROPERLY WITH THE CRUISE CONTROL STILL ON, SO I TAPPED THE BREAK TO RELEASE THE CC) AND THEN IT WOULD BARELY ACCELERATE, SO I PULLED OVER, TURNED ON MY HAZARDS, AND COASTED DOWN THE MOUNTAIN TRYING TO GAIN SPEED BECAUSE I WAS ONLY ABLE TO GO 35 MPH. AFTER A FEW MINUTES, I GAVE UP REALIZING I COULD NOT DRIVE LIKE THAT AS IT WAS A DANGER TO BOTH MYSELF AND OTHER DRIVERS. CALLED A TOW TRUCK. I WAS ABLE TO DRIVE IT BOTH ONTO AND OFF OF THE TOW TRUCK. THE NEXT DAY WHEN I TRIED TO DRIVE IT TO MY MECHANIC, THE HRV GOT TO THE STOP SIGN AT THE END OF MY STREET AND WOULD GO NO FURTHER. HAD IT TOWED - AGAIN. THE SECOND FAILURE BEGAN ON THE INTERSTATE AS WELL. THE DASHBOARD LIT UP LIKE BEFORE. I IMMEDIATELY WENT TO AN ADVANCE AUTO AT A NEARBY EXIT AND THEY PULLED THE CODE - IT WAS FOR THE TRANSMISSION SOLENOID. IT SEEMED TO BE DRIVING FINE BUT THE DASHBOARD LIGHTS WERE ALL BLINKING, SO I TOOK THE HRV TO MY MECHANIC. THEY CONFIRMED IT WAS A SOLENOID THAT WAS NOT WORKING PROPERLY, BUT HAD NOT "FAILED ENTIRELY", SO THAT IS WHY IT KEPT ON DRIVING. HONDA KNOWS ALL ABOUT MY TRANSMISSION PROBLEMS. THEY HAVE IT DOCUMENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299584January 15, 2020
POWER TRAIN
CVT FILL PLUG POPPED OUT ON ITS OWN; WAXY SMELL IN VEHICLE STARTING IN NOVEMBER, 2019 POST ROADTRIP FROM LOS ANGELES TO ARIZONA. HONDA DEALERSHIP CLAIMS THIS WAS NEGLECT ON BEHALF OF OIL CHANGE IN JUNE, 2019. ONLINE FORUMS (HTTPS://WWW.CIVICFORUMS.COM/FORUMS/321-TRANSMISSION/372757-CVT-FILL-PLUG.HTML) AND HONDA SERVICE EMPLOYEE STATES THIS IS A REOCCURRING ISSUE WITH HRVS AND CIVICS; OIL CHANGE COMPANY ALSO CONFIRMS THIS ANECDOTAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298216January 9, 2020
POWER TRAIN
BELT IN CVT TRANSMISSION BROKE AT 80,000 MILES, REQUIRING COMPLETE REPLACEMENT OF TRANSMISSION. VEHICLE WAS DRIVING DOWN INTERSTATE WHEN IT OCCURRED, AND BEGAN JERKING LEFT AND RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298259January 9, 2020
UNKNOWN OR OTHER
I NOTICED ONE DAY LEAVING FROM WORK THAT THE CAR WAS PULLING AS IF TRYING TO SWITCH GEARS WHEN I WOULD ACCELERATE. AS I BEGAN TO ACCELERATE ON A CITY STREET THE CAR BEGAN TO SHAKE/ROCK ANYTIME I WOULD TRY TO ACCELERATE. I PULLED OFF INTO A PARKING LOT TO CHECK MY TIRES BECAUSE I THOUGHT MAYBE IT WAS A FLAT; ALL OF THE TIRES LOOKED GOOD SO I PROCEEDED TO START MY CAR AND TAKE OFF. AS I DID THIS, THEY CAR BEGAN SHAKING WHEN ACCELERATED AND WOULD BARELY ACCELERATE PAST 20 MPH. AGAIN, I PULLED OFF TO CHECK THE ENGINE THIS TIME TO SEE IF THERE WAS SMOKE. WHEN I GOT BACK INTO THE CAR I TURNED IT ON HOWEVER IT WOULD NO LONGER DRIVE. I HAD MY CAR TOWED TO MY LOCAL HONDA DEALERSHIP. THERE, I WAS INFORMED BY THE SERVICE TEAM THAT WHAT WAS BEING PRESENTED WAS SOMETHING THEY HAD NEVER SEEN. THEY HAD REMOVED PIECES OF TRANSMISSION (METAL SHARDS) FROM THE TRANSMISSION OIL. THEY ALSO STATED THAT THE PLUG FOR THE TRANSMISSION WAS COMPLETED DEFORMED WITH METAL SHARDS PROTRUDING FROM IT. DUE TO MY TREMENDOUS UPKEEP WITH MY CAR, AS I AM CONSTANTLY MINDFUL OF WHEN TO HAVE IT SERVICED, I DO NOT UNDERSTAND HOW THIS COULD HAVE HAPPENED AND NEITHER COULD THE MECHANICS AT HONDA DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297210January 5, 2020
POWER TRAIN
WHILE OPERATING AN UNMODIFIED 2019 AWD HONDA HRV PER THE INCLUDED OWNER'S GUIDE (PAGE 86), THE BRAKE PEDAL WAS REQUIRED DURING 100% OF A 15 MILE DESCENT TO MAINTAIN THE VEHICLE"S SPEED WITHIN THE POSTED 35 MPH SPEED LIMIT. THE ENGINE BRAKING PROMISED, IN THE "L" GEAR SELECTOR, BY HONDA'S OWNER'S GUIDE WAS LACKING. THIS ISSUE HAS BEEN VERBALLY BROUGHT BEFORE THE DISTRIBUTOR, IN ADDITION TO BEING FORMALLY LISTED AS A COMPLAINT TO THE MANUFACTURER. THIS VEHICLE, TO WHICH I AM CONTRACTUALLY OBLIGATED TO OWN FOR 36 MONTHS, HAS SIGNIFICANTLY LESS ENGINE BRAKING CAPACITY THAN THE PRECEDENT SET BY DECADES OF LIKE VEHICLES WHICH HAVE BEEN RELEASED TO CONSUMERS WITH ENGINE BRAKING ADEQUATE FOR SAFE MOUNTAIN DRIVING. MY OWN OPINION MAY BE IRRELEVANT IN MOTIVATING A MOTOR COMPANY TO IMPROVE OR REPAIR THEIR PRODUCT, BUT I REFER TO THE IDAHO CDL MANUAL AS AN AUTHORITY ON SAFE PRACTICES AND EQUIPMENT FOR MOUNTAIN DRIVING. PLEASE REFER TO THE IDAHO CDL MANUAL, SECTION 2.6.6 SPEED ON DOWNGRADES "YOU MUST USE THE BRAKING EFFECT OF THE ENGINE AS THE PRINCIPAL WAY OF CONTROLLING YOUR SPEED ON DOWNGRADES. " AS PREVIOUSLY STATED, THE ENGINE BRAKING PROVIDED WITH THE 2019 HONDA HRV IS NOT ADEQUATE AS A PRINCIPAL WAY OF CONTROLLING SPEED ON DOWNGRADES. I WOULD GUESS THAT THIS PROBLEM MAY BE RELATED TO A LACK OF PROPER TUNING IN THE PCM (POWERTRAIN CONTROL MODULE) REGARDING SHIFTING SET POINTS. THIS PRESUMPTION IS BASED UPON THE ADDED ELECTRICAL SHIFTING CONTROL EQUIPMENT FEATURED ON A PREMIUM MODEL, WITH A MECHANICALLY SIMILAR TRANSMISSION. THERE WAS NO DISCLAIMER PRESENTED REGARDING ENGINE BRAKING OR MOUNTAIN DRIVING BEFORE, DURING, OR SINCE THE PURCHASE OF THIS VEHICLE. THE CONSUMER HAS LITTLE OR NO INDICATION THAT THIS WOULD BE A PROBLEM DURING AN URBAN TEST DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292427January 1, 2020
AIR BAGS, SERVICE BRAKES
DECEMBER 27, 2019 MY DAUGHTER CAITLYNN WAS DRIVING HER 2016 HRV LX ON IRA HICKS BLVD NEAR 341 EAST IN FT VALLEY GEORGIA. A SEMI-TRUCK PULLING A LOWBOY TRAILER WAS STOP AT A RAIL SPUR CROSSING WITH THE RAIL ARMS DOWN AND RED LIGHTS FLASHING. THE BRAKES FAIL CAUSING HER CAR TO CRASH INTO THE REAR OF THE SEMI-TRUCK. THE AIRBAGS DID NOT DEPLOY IN THE CRASH. CAITLYNN SUSTAINED MINOR INJURIES TO THE FACE AND NECK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11292177December 30, 2019
SEATS
THE FRONT SEAT ELECTRIC HEATERS DO NOT ADEQUATELY HEAT UP IN EITHER THE HIGH OR LOW SETTINGS. DEALER TECHS CLAIM THE CABIN CLIMATE CONTROL HAS TO BE TURNED UP BEFORE THEY WILL WORK. THEY BARELY GET WARM. I OWN A 2016 HRV WITH SEAT HEATERS WHICH WORK VERY WELL, ARE NOT CONNECTED TO CLIMATE CONTROL AND THERE IS NO COMPARISON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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