Honda HR-V Complaints

1,878 consumer complaints on file.

#11545359September 19, 2023
VISIBILITY/WIPER
Rear Windshield shattered while it was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545316September 19, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, FUEL/PROPULSION SYSTEM
I turned the corner into a parking space at a local business. When I was turning into the parking space, my foot was hovering over the left floor peddle (the break). All of a sudden, the vehicle lunged forward while my foot was still hovering over the break. During the incident, my foot did not touch the gas pedal when the car was accelerating towards the store window. I quickly firmly stepped on the brake when the car began to accelerate. The car went over the concrete parking stop, onto the sidewalk, crashing into the windows of the establishment. I nor any of the other patrons of the establishment were injured. Also to be noted, neither the forward collision, parking collision or automatic emergency breaking took effect. Police arrived on scene. A report was made. After the incident, the vehicle was towed away to a local Honda dealer in order for the vehicle to be assessed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11545256September 18, 2023
SEAT BELTS
The contact owns a 2023 Honda HR-V. The contact stated that the front driver’s side seat belt frequently became unlatched while driving at various speeds. The seat belt failed to latch securely after several attempts. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545166September 18, 2023
UNKNOWN OR OTHER
2023 Honda HRV, rear window shattered over night completely ruining the window, reports online of owners having the same problem. Only thing I can think of is I had defrosted the windows the night of the incident on my way home, came out in the morning to see the rear window completely shattered with no evidence of a person or object causing damage. Repairs estimated at roughly $800. Called and reported the incident to multiple Honda dealerships in Massachusetts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545159September 18, 2023
VISIBILITY/WIPER
Rear windshield spontaneously shattered while parked in driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545101September 18, 2023
UNKNOWN OR OTHER
I was driving this morning and my back glass just shattered this morning shortly after I turned on the rear wipers due to it raining.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545092September 18, 2023
UNKNOWN OR OTHER
I used Rear fog when I was driving and then parked the car in my garage. Later in the evening when I went to take my car I saw that the rear windshield is broken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544986September 17, 2023
VISIBILITY/WIPER
Rear back windshield shattered out of nowhere in pieces, no impact at all 5 months after purchase. I went to the dealership Honda Ontario because I had warranty but they would not help or even report the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544929September 16, 2023
ELECTRICAL SYSTEM
The odometer/fuel gauge keeps going out when I’m driving and it’s so scary to not know how much gas I have or how many miles I’ve gone. This has been happening for over a year now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544926September 16, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
I parked my car around 1pm at work as I do every day. Large busy parking lot in a Publix shopping plaza, very safe, lots of people coming and going from retail shops, restaurants, etc. Approx 4pm realized I left one of my office keys in my console. Opened driver door and leaned in to grab key, out of the corner of my eye I saw the back windshield & thought it looked dirty & weird. Did a double take & it looked like ice when it breaks & starts to melt. I walked around to the back and saw a hole in my back windshield & the entire thing was shattered in little pieces. I thought someone punched a hole in it. Then I walked back around to shut my driver door and when I did, all the shattered glass fell into the back. The perimeter of the windshield was still attached but the glass pieces were pushed outward like there had been an explosion inside my car. Google search showed this is happening with 2023 HR-Vs all over the country. I took photos (VERY IMPORTANT - take pix right away. ALSO IMPORTANT - don't touch the glass or fix it until Honda inspects it). I had to work & couldn't deal with it until a few days later, so I taped a trash bag over the windshield as best I could without touching the rest of the glass. It continued to break apart as I drove, but the sides stayed attached. Called my Honda dealer 3 days later. Spoke to a sales manager. He said to text him the photos, I also sent screenshots of google search results & NHTSA complaints. He called back & said to bring it in to service department. They inspected it when I pulled in. Within 20 mins they had called corporate, ordered the parts, & said they would repair on site within a week. Meanwhile they had pulled a rental car around for me. I signed a quick paper & was out the door. Zero cost to me. They were wonderful. Be polite, be patient, be truthful, and you will most often get the help you need from any business. I am a Honda customer for life!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544871September 16, 2023
VISIBILITY/WIPER
On September 11th I was driving from my home to work. I heard a popping sound and when I look through the rear mirror I saw a hole in my rear windshield. For no reason the rear windshield shattered and broken completely while i was driving. I always take local route to avoid highway block. Went to two dealership they told company has no warranty on rear windshield repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544853September 15, 2023
VISIBILITY/WIPER
My rear window shattered and exploded while parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544795September 15, 2023
VISIBILITY/WIPER
Rear windshield completely shattered parked in an employee only area. No objects inside the car to have caused damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544739September 15, 2023
VISIBILITY/WIPER
Rear window shattered while vehicle was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544635September 14, 2023
VEHICLE SPEED CONTROL, ENGINE
The differential broke. I was unable to accelerate on the road; it froze up. I had to pull over and couldn't drive it. I was just outside of the HOnda dealer when it happened. I took it to the Honda Dealer Service Center in MD and this was their diagnosis.I didn't take it anywhere else. There were no warnings except I heard rattling when I was at a lower speed the same afternoon about 3 hours earlier. Otherwise, I had just completed a 100k service literally 2 weeks beforehand at Honda Service and the Honda Service Center didn't report anything wrong with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544502September 14, 2023
UNKNOWN OR OTHER
Was driving my 2023 Honda HRV to work going 35 mph (the posted speed limit) when I heard a loud bang and my back windshield basically exploded. Glass everywhere in my trunk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544466September 14, 2023
VISIBILITY/WIPER
Rear window exploded/ shattered. This occurred on a rainy/foggy morning when I had the rear defrost on. Drove the car about 25 mins with the defrost on, parked the car, turned it off, and exited the driver poor. Upon shutting the driver door, the rear windshield blew out a hole. Upon taking it to a Honda dealership, the service manager informed me that he has seen the issue on another 23 Sport as well. There were no indications that the back windshield was failing before it happened. I have owned this car for a year and used the rear defrost all last winter with no issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544334September 13, 2023
UNKNOWN OR OTHER
I used my rear defroster this morning for about 10 minutes on my way to work. A few hours later I went to get in my car and when I closed the door, the rear window exploded. It was about 70 degrees, clear and sunny. The car was just sitting in a parking lot. Security footage was reviewed and no one even walked past it while it was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544266September 13, 2023
VISIBILITY/WIPER
I turned on rear window defroster. I drove to the doctors. I came out 30 minutes later. Pushed ignition button and the rear window in the hatch shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544149September 12, 2023
VISIBILITY/WIPER
I have a leased 2023 Honda HRV Sport from Tarrytown Honda in Tarrytown, NY with less than 6,500 miles. On Sunday, 9/10/23, my rear windshield completely shattered while I was driving for no apparent reason (photos available). There were no warning messages or other symptoms prior to the problem. There was no impact from another vehicle or object. It had been lightly raining, and my rear windshield wiper was on. This happened in a dangerous and busy location, 1.5 miles before the George Washington Bridge. I was driving from Westchester County, NY to Teaneck, NJ. I was merging from one busy NY Interstate (87-S) to another (95-S). I was driving by myself and not in a familiar area. I was able to pull into a triangle not intended for driving. However, someone could have easily rear ended me when I abruptly stopped upon seeing the damage. I could not drive the vehicle at first because I could not see out of the rear window. Over time, while waiting for the car to be towed, the read windshield began to crumble into the back cargo area of the car. After the car was towed, the majority of the window had crumbled into the back cargo area leaving a gigantic hole. My car is currently at Tarrytown Honda and has been inspected by both a sales manager and a service technician. I have 2 years remaining on my lease and I am under the Honda 3-year/36K-mile Warranty. I expected Honda to cover all costs, as this is clearly a manufacturer defect. However, my dealership service technician informed me that glass coverage is excluded from Honda’s warranty program. A claim has been filed with my auto insurance company, Geico. My policy includes complete glass coverage and car rental coverage for up to 30 days. Geico arranged for Safelite to replace my rear windshield at Tarrytown Honda, where my car is currently being stored in a garage. I imagine my vehicle is available for inspection prior to the service appointment with Safelite on 9/19/23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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