Honda HR-V Complaints

1,878 consumer complaints on file.

#11546701September 26, 2023
VISIBILITY/WIPER
Car was parked in a parking lot. Nothing hit it, it wasn’t on and the rear window shattered completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546593September 26, 2023
UNKNOWN OR OTHER
On September 6, 2023 at approximately 7:00AM was standing beside my vehicle pumping gas when I heard a loud noise. My daughter, who was in the car, turned around to look at me and asked me if my car was OK. Then she told me to look at my rear window. When I looked at the window it had "exploded". There was a large hole in the left, center area of the window with the rest of the window shattered, but intact. The car was off, it was on the cooler side with temperatures in the upper 50s' to low 60's. The rear defroster had been on previously on the drive, but the car was off at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546551September 26, 2023
VISIBILITY/WIPER
I had the rear window windshield or glass (at the trunk or above the license plate) of my 2023 Honda HRV SPORT shattering and exploding today while I stopped at a stop sign. There was no impact or an object hitting it. It just exploded. I strongly believe it’s a manufacturing defect which needs a recall or warranty coverage. I believe an inferior glass was used. I had this car for a few months and less than a year. I had a newborn in the back seat in her car seat as soon as this happened. Doesn't make me feel safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546456September 25, 2023
UNKNOWN OR OTHER
I used the rear defroster while driving, and the rear windshield glass just completely shattered when I parked. Nothing hit it. There was light rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546421September 25, 2023
UNKNOWN OR OTHER, VISIBILITY/WIPER
I was driving down the highway on 9/21/23. I had my rear defrost on and it was about 50 degrees outside. My back windshield had no cracks in it. Nothing hit the back windshield. I suddenly heard a loud popping noise and my entire back windshield shattered. There was glass falling into my trunk. Luckily my infant daughter was not in the car in her rear facing carseat. Honda would not replace the rear windshield under the manufacturers warranty. My insurance covered the replacement of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546260September 24, 2023
VISIBILITY/WIPER
Rear windshield exploded and shattered into pieces mostly on the middle part of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546080September 22, 2023
FUEL/PROPULSION SYSTEM
Since car was new it has surged going up long hills due to fuel pump. Occasionally it would hesitate when pulling out into traffic, causing danger. At 16k miles the fuel pump locked up and left us stranded. After cooling down, the pump worked again well enough for us to get home. This is the same swollen impeller issue affecting around 800k other Honda vehicles of the same make, model, and year in a recall, but the recall does not include our specific VIN. The repair is quoted at the dealership at $1042 for a 1.2 hour repair and an $80 part, according to Honda's own service bulletin (A21-025).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546113September 22, 2023
VISIBILITY/WIPER
The back window blew out. I had the rear defrost on while I was driving home. When I got home, I backed into the driveway up to the garage. I went in to change, and we left a few minutes later. When we got into the car and closed the doors, we heard a loud sound from the back. We looked back and the window was shattered. There was nothing around that could have hit the window. No sign of anything that could have flown into the window, especially since it was backed up to the closed garage door. It seems to be some sort of factory defect in the window itself. I'm grateful we were parked and not driving down the road when it happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546012September 22, 2023
VISIBILITY/WIPER
While driving to school, sitting in traffic, I head a loud noise, looked in my rear view mirror and saw my entire rear window was shattered. Nothing was thrown through the window, there was no collision. The vehicle was taken to a local Honda dealership for a full diagnosis of the problem. Because the glass is tempered, and no one was in the back seat - there wasn’t an immediate safety issue to persons within the car. However, it isn’t safe to drive the vehicle with no rear window. I filed a claim with Honda America as I’ve read on a forum others have experienced the same issue. The window is on back order through Honda and not covered under warranty. We’ve owned the vehicle for approximately 1 year and it has 6200 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545999September 22, 2023
UNKNOWN OR OTHER
I was driving and my back windshield exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545951September 22, 2023
VISIBILITY/WIPER
My wife parked at a local restaurant this morning, and prior to entering the lot, she reported no issues. My wife advised that upon exiting the vehicle, her back window began shattering from the bottom left corner which continued upwards toward the roof of the car. Nobody was around to strike it, nor has the vehicle been involved in any accidents to cause an integrity failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545921September 21, 2023
VISIBILITY/WIPER
While car was parked unattended, rear hatch window shattered. Just parked car after using rear defroster, came out an hour later and it was all splintered. It appeared the glass was bubbled out from the inside on the drivers side middle but yet still intact. Nothing in the trunk, checked all the cameras and nobody was near it. I cleaned up the mess before driving it to the dealer and the dealership intake guy said "I've seen this before". It is now at the dealer waiting to hear what is going to be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545913September 21, 2023
UNKNOWN OR OTHER
Sitting at a light and back windshield shattered. Nothing hit it. It completely shattered for no known reason. It is a brand new 2023 HRV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545743September 20, 2023
UNKNOWN OR OTHER
As I was driving at 645 in the morning, my rear glass shattered from the inside. There was no accident and nothing hit my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545594September 20, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I had my car parked at my place of work and the rear windsheld exploded and shattered by itself. The car was not vandalized, touched by an object/being, or had an attempt break in. This all happened after use of the rear windshield defrost component. Luckily I was not driving or in the car when this happened. I brought the car to my nearest dealership and informed them on what happened. The vehicle was inspected by the dealership and also, the police. All confirmed that it was not done by an object/being. There were no warnings or messages that were brought to my attention about this happening or could happen. Now it has to get replaced!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545557September 20, 2023
VISIBILITY/WIPER
While driving on a highway, the back windshield spontaneously combusted. It was extremely loud and startling and nearly caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545477September 19, 2023
ENGINE
I was never notified of the CVT Belt Software Update and now I have to replace my whole transmission. Very frustrating how I was not informed so I can try to update before it goes out and I'm stuck. How did this happen?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545523September 19, 2023
VISIBILITY/WIPER
I was driving and I heard a large noise and saw that my rear glass shattered/broke unexpectedly. Did not hit anything, just broke on its own. Now have a large hole in the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545495September 19, 2023
VISIBILITY/WIPER
On September 6, 2023, the back windshield of my 2023 Honda HRV shattered while I was driving putting my safety at risk for the loud sound of the glass while concentrating on the road. Called the Honda dealership and explained the incident. The service manager was familiar with this happening on other vehicles and confirmed it would be covered by Honda to replace and correct without any cost to me. I dropped the vehicle off that day and they emailed the Honda warranty group by email and got it approved. The service rep took photos of the back windshield and all the shattered glass to submit. The rep stated that the seals around the back windshield is defective and needs to be ordered and replaced. The seal is on back order with an estimated arrival date of September 23, 2023 to the dealership. Once parts are in, then the dealership will have to arrange an appointment with Safelight to install the new windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545431September 19, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2023 Honda HR-V. The contact stated that after remote starting the vehicle, he walked out to the vehicle and heard a popping sound. The contact approached the vehicle and became aware that there was a hole in the center of the rear windshield and that had spider webbed. The rear windshield was still in place however, the contact was unable to through the rear windshield while using the rear-view mirror. The contact had taken the vehicle to a local dealer, where pictures were taken, and the incident was documented. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 30,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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