Honda Clarity Complaints

228 consumer complaints on file.

#11494624November 22, 2022
ENGINE
This is a 2019 Honda Clarity hybrid vehicle, with 53000 miles at the time of incident. I was driving up hill going about 55 miles per hour, all of the sudden the speed kept dropping even though the gas pedal remained pressed. Pressing the gas pedal more had no effect on speed, except to increase the engine RPM and the high-pitched noise. Luckily I was on the right lane. Pulled the car over to the shoulder and turned it off. The problem went away after restart. From researching on google, this seems to be a quite common occurrence with Honda Clarity. Since it couldn't be replicated at will, it's difficult to solve. There are speculations online that it could be software related, but my honda dealer wouldn't document the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485243September 19, 2022
SERVICE BRAKES
The brake module failed while driving resulting in total loss of breaking ability
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483800September 10, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
Multiple errors. Possible broken car camera. Because the camera is broken, all safety futures stop functioning like land departure warning, land keeping warning, collision warning. The problem is confirmed by the dealer and the dealer told us it’s known problem with Honda car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479604August 16, 2022
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FAN, ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER
The contact owns a 2019 Honda Clarity Plug-in Hybrid. The contact stated that after refueling and recharging the vehicle, the mile range indicator would display inaccurate mileage range information. The contact indicated that the mile range display would sometimes be far above the range capability of the vehicle and in some cases well below the range that should be achievable with a full battery charge and full tank of fuel. The vehicle was taken to the dealer who performed a software update and hot reset but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476445July 29, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, SERVICE BRAKES
The software in the car dashboard randomly pops errors like - road departure mitigation, brake system, brake hold system problems, etc. This has happened many times this year. I have taken it to the dealership to get fixed a couple of times (most recently on July 16 2022). They say they have reset the software but the problem still reoccurs and is very frustrating since in some cases the vehicle if it has parking brake set remains immobilized. Also, the safety systems in the car like Lane Keep Assist, Road Collision Mitigation and Automatic Cruise Control get disabled when these errors popup. I filed a case with Honda customer service (Case #13070724) on Jun 9, 2022 and have been following up with them weekly to get this fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455040March 3, 2022
POWER TRAIN
When driving on the highway and car runs low on electric charge the engine revs up and the car slows down when changing to engine mode. When this happens, the car slows down to a crawl, and you are not able to accelerate with a roaring sound. This has happened several times and I took it to have Honda dealer to look at it but couldn't duplicate the problem. There are multiple reports regarding the same problem. It is a safety issue if driving in traffic or going over a mountain pass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454244February 26, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
My family has noticed several incidents involving the sensitivity of the FCWS. In most incidents we are accelerating or coasting towards a car that is making a turn and there is plenty of time and space for the driver to conduct their turn. The system will cause the car to shudder and brake and limit throttle application on the accelerator pedal. This has also occurred when approaching slowing or stopped cars where the vehicle will slam on the brakes. These events happened between 5-30 mph. I chose to file this after seeing PE 22-003 as the clarity shares a similar base with an Accord. I've put todays date, but we've had maybe 5-10 incidents in the last 6 months. No crashes or injuries though
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452880February 18, 2022
POWER TRAIN
When driving up a hill and car runs low on electric charge the engine revs up and the car slows down when changing to engine mode. When this happens, the car slows down to a crawl, and you are not able to accelerate. This has happened five times and I'm taking it to have Honda look at it. I have to leave it with them for serval days so they can try to duplicate the problem. I read online about numerus people who have experienced the same problem. It is a safety issue if driving in traffic or going over a mountain pass. I had it in the shop recently and they couldn't identify the problem, so I have to leave it there for an extended period of them to work on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448485January 22, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Car engine makes loud banging noise when it is running on gas instead of electrical battery. I had asked Honda dealer to review but they say they can not do anything about it. It is feels as if car making so much banging noise from engine has inherent issue and will eventually catch fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446519January 6, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Honda Clarity Electric. The contact stated that the vehicle failed to start up as needed. The contact mentioned the vehicle had to be jump-started. The contact stated that the failure occurred multiple times. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446328January 5, 2022
UNKNOWN OR OTHER
all four doors will not lock and unlock. the power door motors do not function properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419054May 30, 2021
POWER TRAIN
When driving on a steep hill, the car switched from all electric to hybrid mode as it ran out of battery only power. The transmission failed to engage and the engine revs increase as if stuck in neutral. The car slowed from 45 mph to 5 mph, then the car accelerated to 20 remaining 1/2 mile to my residence. The car was evaluated by Culver City Honda on May 26, 2021. The dealer advised that they were unable to replicate the anomaly or identify failure codes on the on board diagnostic computer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415762May 10, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AFTER CERTAIN DRIVE MILE CAR DASH BOARD HAS LOUD CLICKING SOUND, WHICH DOESN'T GO AWAY FOR A WHILE EVEN CAR IS TURNED OFF. WHILE DRIVING OR STOPED. DEALERSHIP OR AMERICAN HONDA HAS NO SATISFACTORY ANSWER FOR THE CONCERN. WORRY ME IF VEHICLE GONNA STOP ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405772March 31, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
TL* THE CONTACT OWNED A 2018 HONDA CLARITY PLUG-IN HYBRID. THE CONTACT WAS DRIVING AT 35 MPH, WHEN HE REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE FORWARD COLLISION WARNING FAILED TO ALERT THE CONTACT OF THE VEHICLE AHEAD. NO MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE INSURANCE COMPANY. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE FAILURE MILEAGE WAS 25,868.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11405237March 28, 2021
ENGINE, FUEL/PROPULSION SYSTEM
WHILE I WAS CHECKING THE ENGINE OIL LEVEL, I SMELLED A STRONG GASOLINE ODOR. SINCE THIS PARTICULAR ENGINE HAS A KNOWN OIL DILUTION PROBLEM I HAD OIL ANALYSIS DONE AND THE RESULTS CAME BACK INDICATING THAT THERE IS A SIGNIFICANT LEVEL OF FUEL IN THE OIL WHICH CAN DAMAGE THE INTERNAL COMPONENTS OF THE ENGINE AND EVENTUALLY RESULT IN AN ENGINE FAILURE. I CALLED HONDA CORPORATE OFFICE TO REGISTER THE ISSUE AND ON FEB 24TH, I HAD MY OIL SAMPLED. I RECEIVED THE RESULTS ON MARCH 3RD AND IMMEDIATELY CALLED HONDA THE SAME DAY TO SHARE THE ANALYSIS. I HAVE NOT RECEIVED ANY RECOURSE AS OF YET AND PENDING A RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397702February 24, 2021
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2018 HONDA CLARITY. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE RPM'S REVVED UP ABNORMALLY. THE CONTACT ASSOCIATED THE FAILURE WITH THE VEHICLE RUNNING OUT OF ELECTRICAL VEHICLE RANGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHARLIE'S HONDA (448 WESTERN AVE, AUGUSTA, ME 04330) WHERE IT WAS DIAGNOSED WITH NO FAILURE. THE CONTACT MENTIONED THAT HE HAD THE TRANSMISSION FLUID CHANGED HOWEVER, THE FAILURE OCCURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394934February 6, 2021
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
FEW TIMES IT HAS HAPPENED ESPECIALLY IN EXTREME COLD WEATHER, THERE WILL BE LOSS OF POWER/ACCELERATION EVEN THOUGH YOU ARE TRYING TO ACCELERATE THE VEHICLE. WHILE ACCELERATING IT WILL TAKE THE COMMAND ENGINE RPM WILL BE HIGHER BUT VEHICLE IS NOT TAKING UP THE SPEED. EITHER IT WILL STAY TO GO AT LOW SPEED OR SLOWLY IT WILL STARTING TO HALT SITUATION. THIS HAS HAPPENED FEW TIMES(ABOUT 5-6 TIMES). AND IN SUCH SITUATION THERE WILL SOME UNACCEPTABLE NOISE FROM ENGINE. ONE TIME WE WERE AT ABOUT 50MPH SPEED BUT I COULDN'T ACCELERATE (JUST LIKE ABOVE) AND HAD TO STOP THE CAR IN MIDDLE OF HIGHWAY, STOP THE CAR (SHUT THE ENGINE) AND THEN START THE CAR IT STARTED WORKING FINE. THIS HAPPENED MOSTLY WHEN ON GAS AND ESPECIALLY DURING EXTREME COLD WEATHER. WHILE ON FULLY EV MODE IT WORKS FINE, I HAVE NEVER EXPERIENCED THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385537December 29, 2020
ENGINE, POWER TRAIN
THE ENGINE REVS A LOT WHEN BATTERY CHARGE IS LOW THE ENGINE AND TRANSMISION GETS VERY LOUD CAR HAS ONLY 500 MILES AND IS DOING IT CONSTANT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385163December 27, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING ON THE INTERSTATE THROUGH THE MOUNTAINS, THE CAR WAS ABLE TO KEEP UP WITH TRAFFIC AT THE BOTTOM OF THE MOUNTAIN. HOWEVER, AS I APPROACHED THE SUMMIT, NO MATTER HOW FAR DOWN I PUSHED THE ACCELERATOR PEDAL, THE CAR WOULD NOT INCREASE SPEED. WITH THE PEDAL COMPLETELY FLOORED (PAST THE HYBRID SYSTEM CLICK POINT) THE CAR WOULD STILL NOT PICKUP SPEED, NOR DID IT SOUND LIKE THE ENGINE WAS EVEN TRYING TO REV HIGHER. AS I KEPT APPROACHING THE SUMMIT WITH THE PEDAL FLOORED, THE CAR STARTED TO SLOWLY LOSE SPEED. AS A RESULT, I WAS NOT ABLE TO KEEP WITH TRAFFIC AND HAD TO MOVE TO THE FAR RIGHT LANE. DURING THIS EXPERIENCE, THE CAR WAS OPERATING IN HYBRID MODE WITH ABOUT 10% BATTERY CHARGE SAVED. MY PREVIOUS PHEV NEVER EXPERIENCED THIS TYPE OF BEHAVIOR EVEN THOUGH IT HAD LESS SYSTEM HORSEPOWER AND TORQUE. TO EXPERIENCE THIS WAS DISAPPOINTING. NOT KNOWING IF THE CAR WILL ACTUALLY ACCELERATE WHEN I NEED TO IS HIGHLY DISCONCERTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363394October 8, 2020
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
BRAKES WHEN IT WANTS TO MIDDLE OF TRAFFIC. OR BRAKING ASSIST WILL NOT KICK IN AND ENGINE JERKS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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