Honda Clarity Complaints

228 consumer complaints on file.

#11546452September 25, 2023
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2018 Honda Clarity Plug-in-Hybrid. The contact stated that the sun visor failed to operate as needed. The contact stated that the front driver’s side sun visor became stiff and difficult to fold down. As a result, the sun visor snapped and distracted him from seeing the roadway. The contact was concerned for his safety. The vehicle was taken to the dealer where it was determined that the sun visor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544504September 14, 2023
SERVICE BRAKES, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I’ve purchased my 2018 Honda Clarity in July of 2023. I haven’t any issues with it, but recently I turned my car on in the morning, and it’s flashing the lights pointing to braking malfunction. ABS braking issue, Dashboard errors illuminating randomly, indicating brake system errors, sometimes locking the parking brake. I haven’t the slightest idea why? The vehicle has 66,000 miles which is minimal considering the life span of Hondas. I will be taking it back to Honda to take a look at this, but I’ve noticed some online complaints regarding the Clarity’s braking system. Specifically, the model I bought 2018. Hopefully, Honda will resolve this with a recall. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541968August 31, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
We have a Clarity EV. It has been great for 4 years. But recently, all of the sudden, we started getting system failure messages on the dash. Different systems, including brakes. And the brake pedal went to the floor. I have read about similar failures online at “clarity forum”. Some who posted believe it is a 12-volt battery problem. And Triple A came out and tested it and said the battery is due for replacement Here’s the thing: my mechanic cleared the codes and the car ran perfectly for 24 hours. Before the failures happened again. I took it to Honda, and they insist that the brake system is the problem. And that it’s dangerous to drive the way it is. They say a “brake fuel sensor code” recommended replacing a (brake) “cylinder set” for $2495 I decided to have them install a new battery first. And wanted them to “clear the codes”. i am not sure they cleared them, cuz the brakes still go to the floorboard. So: It’s either a battery issue (or something else) causing the error codes. And we are then being told an expensive brake repair has to be done. Or The brake system failed at 37,000 miles. Which should be a recall item Or. it is both Because of other postings with problems similar to mine, i think the car should be recalled because of the brakes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540280August 23, 2023
SERVICE BRAKES, LANE DEPARTURE: WARNING
I started my car, and it would not transition out of park. The car displayed several warnings including “brake system problem”, “electric braking problem”, and “road departure mitigation system problem”. The windows also would not consistently move up and down. I had to abandon my car so I could get my children home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539864August 21, 2023
UNKNOWN OR OTHER
Evaporator in AC system failed after 48000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534428July 25, 2023
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
I was reversing in order to go up a driveway at an Airbnb where my husband and I had been staying. The bottom of the car is low to the ground, and it was difficult to clear a rise at the bottom of the driveway. I was putting the car in reverse in order to try again when the car made a loud noise and in a split second veered at high speed to the other side of the cul de sac (the wheel was turned in order to go back up the driveway so it explains the trajectory but not what happened). Luckily, no cars were coming and it was a quiet residential area. The car crashed into the opposite curb and the right passenger airbag deployed. Luckily, no one was hurt. However, the car froze up and I could not steer or brake to avoid hitting the curb at high speed. The car was towed to a local collision service used by Beaverton Honda, and my husband and I flew home as we were out of town. The car sat at the collision lot for several weeks, the company saying they had no time to get to it. It was eventually declared totaled, and we were reimbursed by insurance. I never found out what went wrong with the car. We called Honda corporate and they made a report but we never heard back from them. I wish I knew what caused this to happen to a 2021 Honda Clarity with only 10,000 miles on the odometer. It would seem that scraping the bottom of the car may have jarred the electronics.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11530764July 6, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The backup camera turns on every time when the vehicle's ignition is on, or all of sudden the backup camera turns on while driving which causes a dangerous illusion. The illusion makes the driver would have hit something because you're not reversing, instead you're driving forward. Furthermore, once the backup camera is activated, you cannot access all your information on the vehicle. The infotainment screen is overwrited by the backup camera.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530208July 3, 2023
HYBRID PROPULSION SYSTEM
The contact owns a 2018 Honda Clarity Plugin Hybrid. The contact stated that after an extensive driving period, there was an abnormal sewage odor coming from the vehicle without warning. The contact was then alerted by a passenger in the vehicle that the odor was coming from the toxic gases coming from the battery. The manufacturer was notified of the issue. Upon investigation, the contact was concerned that an improper hybrid battery was installed in the vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524743May 31, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The vehicle's air condition has been broke down three times. It is leaking freon every where. It costs me $826 to fix the problems. The extended warranty only cover part of the issue. The Honda should cover all the freon leaking related problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524489May 30, 2023
UNKNOWN OR OTHER
AC condenser has leak, covered by an extended warranty up to 10 years from purchase of car due issue with factory installed condenser. However, at 3 years old and 37356 miles the evaporator also has a leak. Honda will not fix condenser under warranty unless we pay $2,000 to fix the evaporator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521809May 13, 2023
EXTERIOR LIGHTING
Driver side headlight allows moisture to enter, contine to get headlight error. Turn signals and hazard signals stopped working. Dealer indicates that entire headlight assembly must be replaced at a cost of $2000.00. No sign of exterior damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517949April 19, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
The infotainment display camera combination is the worst system in any vehicle I’ve seen that has these installed. If it is daylight the screen is nearly impossible to see anything plainly. Someone is going to back into other vehicles or people. This occurs every day the car is used and backed up while the sun is up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516051April 7, 2023
UNKNOWN OR OTHER
Passenger side mirror exploded while driving in our neighborhood in the evening. Heard a loud bang sound and the mirror fell to the ground. Definitely not hitting anything as there were no objects near by.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513787March 25, 2023
ENGINE, POWER TRAIN
The engine revs very high and the car dramatically slows down. This has happened three times (including today) in the two years I have owned the car. Once was extremely dangerous as it happened on an Interstate highway when traffic was at highway speeds. We were able to avoid getting in an accident though. Why is there no recall for this common problem with this car?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512450March 17, 2023
SEAT BELTS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owns a 2019 Honda Clarity Plug-In Hybrid. The contact stated that while driving at various speeds and merging into a lane, the Lane Keep Assist engaged, and the vehicle shuddered significantly and veered towards the opposite direction. Additionally, the steering wheel was significantly resistant. The contact stated that the failure mainly occurred when slowly merging into another lane. The contact stated that she would need to quickly merge to prevent the failure from occurring. The message “Lane Keep Assist” was displayed. Additionally, the contact stated that the automatic emergency braking (AEB) warning light would illuminate while driving, though there were no other vehicles or objects nearby. The contact stated that the seat belt being latched sound was not audible and the seat belt would unintendedly unlatch occasionally. The vehicle was taken to the dealer, where it was diagnosed that no issues were found. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 20V326000 (Seat Belts) as the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503147January 23, 2023
ENGINE, POWER TRAIN
When driving in gas mode, the engine is revving high as in high rpm . I am not sure if the gear is shifting or has problems. The car revs high and the more I push the accelerator the louder the engine sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498681December 23, 2022
ENGINE, POWER TRAIN
Engine RPM's rise (near red line at times) with little to no propulsion. The slang I've found used in online forums, showing that this is a common problem, is "angry bees."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495998December 5, 2022
VISIBILITY/WIPER
The windshield wiper seems to skid past where it's supposed to stop and bump the side molding. It makes an annoying sound and I am concerned it may harm the wiper or windshield. I have not taken it in for repair. I was told by other owners of the car model this is a common issue and the fix is to clean the window up with a clay bar, or take it in for a motor replacement. The former seems to have resolved the issue, but I assume windows shouldn't always be at that level of perfection for functional wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495376November 29, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
While driving home at night I exited the 60 Freeway and turned right to go up a hill. The car would not move forward and I had to pull over. I noticed the battery indicator had 1 bar on it and the engine revved but the car would not go. After waiting the battery got recharged and we were able to complete our trip. I believe we were at risk due to the car slowing so suddenly it could have resulted in being rear ended. The car has not been taken yet to a dealer for this issue or been inspected by anyone. There were no warning lights or sounds from the car. This is second time this has happened in similar circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495074November 27, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
The car suddenly suspends LCAS, ACC (all related with camera located on the windshield) emergency breaking system on the road without any warning causing dangerous situation for me. I had couple of times a probability of severe accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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