Honda Civic Complaints

16,711 consumer complaints on file.

#10041649October 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 1997 HONDA CIVIC EX COUPE AUTOMATIC TRANSMISSION WITH 95,900 MILES WHEN THE TRANSMISSION PROBLEM STARTED. ONE DAY I NOTICED MY CAR WAS HESITATING WHEN I PRESSED THE ACCELERATOR BUT DID NOT PUT A LOT OF ATTENTION TO IT. THEN SOON AFTER I NOTICED THE CHECK ENGINE LIGHT TURN ON. SO I DECIDED TO TAKE MY CAR TO MY LOCAL HONDA DEALER (ROCK HONDA). THEY RESET THE CHECK ENGINE LIGHT, THEN TOLD ME THAT THE PROBLEM WAS THE TRANSMISSION AND IF IT TURNS ON AGAIN THAT I WOULD NEED TO REPLACE THE TRANSMISSION. THE LIGHT TURNED ON WENT BACK TO ROCK HONDA , THEY RECOMMENDED ME REPLACE THE TRANSMISSION AND MENTIONED TO ME THERE IS NO RECALL ON THE A/T OR WARRANTY , THE ESTIMATE WAS $2900 FOR THE REPAIR. SO I DECIDED TO GET A SECOND OPINION, AND THEY TOLD ME THE SAME THING THE A/T NEEDS TO BE REPAIRED! I ENDED UP REPAIRING IT COSTING ME $2608.11 OUCH. I BELIEVE HONDA SHOULD HAVE TAKEN RESPONSIBILITY AND NOTIFY THE MILLIONS OF CUSTOMERS THAT OWN HONDA CIVICS AND TELL THEM ABOUT THIS MAJOR REPAIR BY ISSUING A RECALL. I FEEL HONDA SHOULD REIMBURSE ALL THEIR CUSTOMERS WHO UNKNOWINGLY HAVE HAD TO FIX THEIR AUTOMATIC TRANSMISSION JUST LIKE I HAVE. NOW I'M WONDERING IF I SHOULD EVER BUY A HONDA AGAIN! PLEASE HELP. THANK YOU. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041623October 11, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS RESURFACED AND MASTER CYLINDER REPLACE AT 20,000 MILES, ROTORS RESURFACED AGAIN AT 32,000, NOW NEED TO BE REPLACED AND MASTER CYLINDER GOING OUT AGAIN. HONDA REFUSES TO FIX BECAUSE WARRANTY HAS EXPIRED. BLAMED EVERYTHING FROM ME, TO TIRE ROTATIONS, TO GETTING THE ROTORS WET. WILL BE FILING A LEMON LAW SUIT. ROTORS AND MASTER CYLINDERS DO NOT WEAR OUT 3 TIMES IN 42,000 UNLESS THERE IS A DEFECT. I DON'T RIDE MY BRAKES AND I DON'T EVEN ROTATE MY TIRES SO THOSE CAUSES ARE NILL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029207October 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT LESS THAN 50,000 MI. HONDA SAYS TOO BAD, THE CONSUMER WAS OFFERED A NEW TRANSMISSION FOR 4,000 DOLLARS BY DEALERSHIP. THE TRANSMISSION WAS REBUILT, HOWEVER THE CONSUMER WAS RESPONSIBLE FOR THE BILL. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041530October 9, 2003
STRUCTURE:BODY:DOOR
PURCHASED A HONDA CIVIC 4DR LX ON SEPT. 20, 2003 AND TOOK IT TO THE CAR WASH ON 10/04/2003 ONLY TO HAVE WATER ON BOTH FRONT DRIVER AND PASSENGER DOORS (BOTTOM OF DOORS). ON 10/06/2003, I TOOK IT FOR A 48 HOUR RAINCHECK I HAD RECEIVED, AND AGAIN WATER HAD COME IN. WHEN I GOT HOME I DRIED IT UP AND AGAIN POUR A GALLON OF WATER ON BOTH DRIVER AND PASSENGER DOORS. SURE ENOUGH WATER WAS AT THE BOTTOM OF THE DOORS. AFTER INSPECTING BOTH DOORS WATER WAS EVIDENT BETWEEN THE DOOR PANELS. IN THE PROCESS OF DOING THE INPECTION. I ALSO NOTICE THAT THE GAPS BETWEEN THE DRIVER BACK AND PASSENGER DOOR WERE DIFFERENT. THE PASSENGERS BACK DOOR GAP MEASURES 1/4 IN. WHILE THE DRIVERS BACK DOOR MEASURES 3/16 IN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041448October 8, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
10 MONTHS AGO I BECAME AWARE OF EXHAUST SMELL INSIDE MY 98 HONDA CIVIC LX VIN-[XXX]. THE PROBLEM WAS WORSE WHEN I IDLED THE CAR FOR A QUICK WARM UP BEFORE DRIVING. *LA THE PROBLEM GOT WORSE AND I WAS GETTING HEADACHES EACH DAY AFTER MY COMMUTE TO WORK. COMPLAINED OF I REMOVED THE HEAT SHIELD FROM THE ENGINE TO INVESTIGATE THE SOURCE OF THE EXHAUST LEAK. I FOUND THE EXHAUST MANIFOLD HAD SPLIT APPROX. ON EACH SIDE OF THE "Y" FOR A TOTAL CRACK OF 6 INCHES. THIS WAS ALLOWING LARGE AMOUNTS OF EXHAUST GAS TO ENTER THE CABIN WHEN USING THE HEATER OR A/C. I WAS INFORMED BY FOUR HONDA DEALERS LOCALLY THAT THE PROBLEM WAS WELL KNOWN AND ALL 7 LOCAL DEALERS HAD MANY MANIFOLDS IN STOCK IN THEIR PARTS DEPARTMENT. THIS WAS AN INDICATION TO ME THAT MANY OF THESE WERE BREAKING AND I WAS FAR FROM ALONE ON THIS ISSUE. THE REPLACEMENT MANIFOLD PART NUMBER IS- 18160-P2E-A12. AT KEN GARFF HONDA IN OGDEN UTAH, I WAS TOLD THAT AN EXTENDED WARRANTY WAS IN EFFECT FOR THE PROBLEM FOR 8 YEARS OR 80K MILES. (MY CIVIC HAS 93,000 MILES) THEY STATED THIS WAS A VERY COMMON PROBLEM FOR 96,97 AND 98 HONDA CIVICS TO HAVE. MY CONCERN IS IF I HAD SUFFICIENT EXHAUST GAS IN MY CABIN TO MAKE ME ILL AND THE PROBLEM WAS WIDESPREAD THAT THIS COULD BE A SERIOUS SAFETY / HEALTH ISSUE. A PERSON SITTING IN THEIR CLOSED, IDLING CAR WITH THE AC/HEATER ON THEY COULD POTENTIALLY SUCCUMB TO CARBON MONOXIDE POISONING. WITH THE ABOVE IN MIND, I CONTACTED AMERICAN HONDA MOTOR CO. CUSTOMER SERVICE AT 800-999-1009 TO RELAY MY INFORMATION AND DISCUSS THE ISSUE. I SPOKE WITH A WOMAN NAMED [XXX] WHO TOLD ME SHE WOULD RECORD MY CONCERN. I AM ALSO CONCERNED THAT WERE NO SYMPTOMS TO ALERT ME TO THE PROBLEM OTHER THAN ODOR. A NON "AUTO SAVVY" PERSON COULD EASILY OVERLOOK THE GRADUALLY WORSENING PROBLEM JUST LIKE I DID UNTIL THEY DIED. PLEASE INVESTIGATE THE SCOPE OF THIS ISSUE FURTHER AND I AM CONVINCED THAT THIS IS A WIDESPREAD ISSUE DUE TO THE FEEDBACK I GOT. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041467October 8, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WE HAVE A 2002 HONDA CIVIC LX AUTOMATIC AND A 2003 HONDA CIVIC LX MANUAL. ON BOTH CARS, THE FUEL GAUGE IS HIGHLY INACCURATE; THE LOW FUEL LIGHTS ILLUMINATE IN AN UNPREDICTABLE MANNER AND THE FUEL GAUGES WILL FLUCTUATE TO THE POINT THAT WE ARE UNABLE TO TRUST THE READING WHEN BELOW 1/4 OF A TANK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041091October 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOESN'T SHIFT PROPERLY VEHICLE SLIPS WHILE DRIVING CAUSING THE RPMS TO GO UP. DEALER SAID NOTHING WRONG WOULD NOT PUT ON COMPUTER WENT TO THEM 3 TIMES SAME COMPLAINT SAME REPLY WENT TO AAMCO TRANSMISSION THEY PUT ON COMPUTER SAID THERE WAS A PROBLEM, WENT TO AUTO REPAIR SHOP THEY FOUND A CODE BAD SOLENOID TOOK TO DEALER 4TH VISIT THEY REPLACED A SOLENOID PROBLEM STILL THERE. CANT SELL CAR DRIVER TOO BAD SO IM STUCK. ALL THIS OCCURRED BEFORE WARRANTY RAN OUT NOW WARRANTY IS OUT. TRANSMISSION DOES THIS EVERY TIME IT GETS DRIVEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042205October 2, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S DOOR HANDLE KNOB CRACKED. DEALER STATED THE NEED TO REPLACED ALL UNITS, AND IT WOULD COST $300. VEHICLE'S WARRANTY EXPIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042168October 1, 2003
SUSPENSION:FRONT
LOUD CLUNKING NOISE COMING FROM FRONT SUSPENSION.*MR THE CONSUMER HAS HAD ONGOING PROBLEMS WITH THE LOUD NOISE COMING FROM THE SUSPENSION. THE DEALER WAS NOTIFIED AND TO DATE PROBLEM HAS NOT BEEN RESOLVED. PLEASE REVIEW FOR FURTHER INVESTIGATIONS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041032October 1, 2003
VEHICLE SPEED CONTROL
HONDA OF AMERICA WILL NOT HONOR REPLACEMENT OF THROTTLE CABLE PER NHTSA CAMPAIGN ID 99I002000 DESPITE LOCAL HONDA DEALER CONFIRMING PROBLEM WITH CABLE. I WAS NEVER NOTIFIED OF THIS CAMPAIGN AND ONLY LEARNED OF IT BY PROACTIVELY SEARCHING RECALL NOTICES ON THE WEB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041997September 30, 2003
SUSPENSION:FRONT
VEHICLE HAS CONSTANTLY PULLED TO THE LEFT SINCE PURCHASE REGARDLESS OF SPEED. VEHICLE WAS TAKEN TO DIFFERENT DEALERSHIPS, ALIGNMENTS WERE DONE AND TIRES REPLACED. THIS DID NOT REMEDY THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041000September 30, 2003
TIRES:TREAD/BELT
PURCHASED 4 TIRES FROM GOODYEAR CALLED THE "CUB" IN MARCH. AT THE BEGINNING OF SEPT., THE TIRES ARE 6 MTHS OLD. INCIDENT #1: BEGINNING OF SEPTEMBER; TIRE#1 TREAD SPLIT APART. INCIDENT #2: TIRE #2 TREAD SPLITS APART. PER GOODYEAR'S REPLACEMENT POLICY, IF THE TIRE IS LESS THAN 25% WORN OR ONE YEAR OLD (WHICHEVER COMES FIRST) THE TIRE WILL BE REPLACED FREE OF CHARGE. BOTH TIRES WERE SIX MONTHS OLD WHEN THE TREAD SPLIT. THE SECOND TIRE SPLIT A FEW DAYS AFTER THE FIRST. THE FIRST TIRE WAS REPLACED, GOODYEAR CHARGING FOR BALANCING ONLY. WHEN WE TOOK THE SECOND TIRE IN, WE WERE TOLD THAT THESE TIRED HAD BEEN "DISCONTINUED" AND WOULD NO LONGER BE REPLACED FREE OF CHARGE. THEY WOULD, HOWEVER, BE HAPPY TO "UPGRADE" THE TIRES FOR AN ADDITIONAL CHARGE. WE WERE HANDLED DECEPTIVELY WITH THESE TIRES. WHAT WE WANT IS TO KNOW THAT WE WILL NOT BE PART OF THE STATISTICS OF FATALITIES WITH FAULTY TIRES SUCH AS WITH THE PREVIOUS GOODYEAR INCIDENTS. WE COMMUTE TO AND FROM SAN MARCOS OCASSIONALLY, AND WANT TO REST ASSURED THAT WE WILL SEE OUR LOVED ONES AT THE END OF THE DAY. WHAT WE ARE REQUESTING IS NOT UNREASONABLE. WE WOULD LIKE TIRES THAT ARE RELIABLE AND SAFE. WE PAID FOR THESE TIRES AND INSTALLATION IN MARCH OF 2003 AND EXPECT PRODUCTS AND SERVICES TO BE RENDERED AS PAID FOR. UPON CONTACTING CUSTOMER SERVICE REPRESENTATIVE, ONLY IDENTIFYING HERSELF AS "MARY" BY HER CHOICE, SAID THAT IF WE WANTED TIRES THEY WOULD HAVE TO PRORATE THEM. NOTHING ELSE COULD BE DONE. TWO TIRES REMAIN ON OUR VEHICLE. IN EXPLAINING THE SITUATION, CONCERNED WITH OUR SAFETY, ASKING WHAT COULD BE DONE IN THE EVENT THAT WE HAVE THE SAME PROBLEM (WITH TREADS SPLITTING) OR WITH AN ACCIDENT WITH THE REMAINING TIRES, WHAT COULD BE DONE? "MARY" REPLIED, "FILE A CLAIM WITH YOUR CAR INSURANCE" WE WOULD LIKE TO GET THE TIRES REPLACED OR HAVE OUR MONEY REFUNDED SO THAT WE CAN SEEK AND FIND "SAFE" TIRES FOR OUR VEHICLE. PLEASE CONTACT ME FOR MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039417September 23, 2003
UNKNOWN OR OTHER
FUEL GAUGE SHOWS "EMPTY" WHEN THERE ARE 3+ GALLONS IN THE TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038207September 23, 2003
UNKNOWN OR OTHER
WITH THE USE OF A GAUSSMETER, AN INSTRUMENT USED TO MEASURE ELECTRO MAGNETIC FIELDS, THE CONSUMER FOUND THAT VEHICLE HAD A HIGH ELECTROMAGNETIC FIELD. MANUFACTURER AND THE DEALER WAS NOTIFIED *AK THE CONSUMER STATED THE HIGHEST LEVEL OCCURRED WHEN THE ENGINE DRAWS POWER FROM THE BATTERY VIA THE INTEGRATED MOTOR ASSIST OR WHEN THE BATTERY WAS CHARGING. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034277September 23, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHEN DRIVING AT ANY SPEED AND WITHOUT WARNING, THE FUEL LINE LEAKED WHICH CAUSED A DISTRACTION TO THE CONSUMER. *AK THERE WAS A STRONG ODOR OF GASOLINE INSIDE AND OUTSIDE THE VEHICLE. LIQUID GASOLINE DRIPPED FROM UNDERNEATH THE VEHICLE ON THE DRIVER SIDE NEAR THE DRIVER'S DOOR. REPLACED OLD PIPES AND FUEL LINES AND OLD PARTS NOT AVAILABLE. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039224September 21, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE SRS LIGHT CAME ON AFTER LESS THAN 6 MONTH AFTER PURCHASED THE VEHICLE BRAND NEW. THE DEALER JUST RESET THE LIGHT AND IT WOULD COME ON WITHIN WEEKS AGAIN. IT TOOK THE DEALER 3 TIMES BEFORE ADMITTING THE SRS MODULE IS DEFECTIVE. THEN IT TOOK ANOTHER MONTH BEFORE THEY COULD OBTAIN THE PART AND REPLACED IT. WITHIN A YEAR, THE SRS LIGHT CAME ON AGAIN AND CLAIMED THE MODULE IS DEFECTIVE AGAIN AND WILL CAUSE $400 TO REPLACE IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040167September 17, 2003
SERVICE BRAKES, HYDRAULIC
A SOUND OF METAL RUBBING TOGETHER EMITTED FROM THE VEHICLE WHILE BRAKING. THE CAUSE WAS UNKNOWN. PLEASE DESCRIBE FURTHER INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040110September 16, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING AT ANY SPEED THERE WAS A STRONG SMELL OF BURNING PLASTIC INSIDE THE VEHICLE. SMOKE WAS COMING FROM THE REAR WINDSHIELD WIPERS AND THE WIRES MELTED. WIRES UNDER THE DASHBOARD AND WIRES NEAR THE DOOR SPEAKERS WERE WARM TO THE TOUCH.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10038891September 15, 2003
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, STRUCTURE:BODY:DOOR, STRUCTURE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I DROPPED MY CAR OF 7/21/03 FOR ENGINE REPAIR AND BODY WORK. THE BODY SHOP SAID IT WOULD TAKE 10 DAYS. 7/28/03 MY CAR WAS BROKEN INTO WHILE IN THEIR SHOP AND I WAS NOT ALARMED UNTIL 21/2 WEEKS AFTER THE "BREAK IN" INCIDENT BY THE DETECTIVE ON THE CASE. IN BETWEEN THE TIME BEFORE I KNEW ABOUT THE BREAK IN, I'VE SPOKEN TO THE OWNER INQUIRING ABOUT THE TIME FRAME MY CAR WOULD BE FINISHED, THE OWNER NEVER MENTIONED OF THE INCIDENT. WHEN I DID FIND OUT OF THE INCIDENT AND CONFRONTED STORE OWNER HE STATED THAT HE THOUGHT I KNEW. I EXPRESSED MY ANGER AND MENTIONED THE FACT THAT MY CAR WAS BROKEN INTO AND IF HE HAD ADVISED ME OF THE SITUATION, I WOULD HAVE TAKING THAT IN CONSIDERATION OF THE TIME FRAME OF PROLONGED SERVICE AND UNDERSTOOD MORE OF THE DELAY. THE OWNER SAID THE FACT THAT MY CAR BEING BROKEN INTO HAD NO REASON OF THE DELAY. I HAD NUMEROUS UNPLEASANT CONVERSATIONS WITH HIM, FROM WHERE HE'S CALLED ME A "!@#$%," THAT I DON'T GIVE HIM ENOUGH BUSINESS TO "HARASS HIM" ABOUT INFORMATION ON MY CAR AS MUCH AS I DO. I'VE ALREADY GAVE HIM $1,500.00. WHEN I FINALLY HAD THE TIME AND TRANSPORTATION TO GO SEE MY CAR, THERE WERE SOME PARTS OF MY CAR THAT WAS TAKING THAT NEEDED TO BE REPAIRED, FOR EXAMPLE MY FRONT BUMPER WAS TOTALLY RIPPED AND NEEDED TO BE REPLACED- THAT WAS STOLEN, MY PASSENGER REAR VIEW MIRROR WAS TAKING, THAT ALSO NEEDED TO BE REPLACED. MY STRUT BAR WAS TAKING BUT THE PERSON OR PERSONS WHO TOOK IT HAD THE TIME TO PUT THE SCREWS BACK ON, WHOEVER BROKE IN MY CAR ALSO TOOK MY BACK SPOILER, GAUGE CLUSTER, SPEEDOMETER, HEADREST, BOTH OF MY DOOR PANELS AND DOOR SPEAKERS, MY CONSOLE, AND SOME OTHER STUFF. MY CAR IS THREE TIMES WORSE THEN WHEN I DROPPED IT OFF. THE OWNER STATED THAT HE DOES NOT HAVE TO REPLACE THESE ITEMS IF HE DOESN'T WANT TO. I STILL PAY CAR NOTES MY CAR, IT I'VE MENTIONED THIS TO THE OWNER HOW IMPORTANT IT IS FOR ME TO HAVE WORK DONE AND RIGHT ASAP MANY TIMES BUT HE SEEMS TO NOT UNDERSTAND OR CARE. MY CAR HAS NOT BEEN WORKED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034199September 15, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DEALER REPLACED THE IGNITION SWITCH UNDER RECALL. ALSO THE ALTERNATOR REPLACED . BUT THE INTERMITTENT PROBLEM TO START THE VEHICLE CONTINUED. *AK THERE WAS INTERMITTENT GRINDING NOISE WHEN THE VEHICLE WAS STARTED. SINCE THE NOISE DIDN'T OCCUR WHEN THE CONSUMER BOUGHT IT TO THE DEALER, THEY REFUSED TO DO ANYTHING ABOUT IT. *PH ALSO THE OXYGEN SENSOR WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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