Honda Civic Complaints

16,711 consumer complaints on file.

#10053746February 19, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING THERE WAS A LOUD NOISE LIKE THE MUFFLER HAD GONE BAD. UPON INSPECTION OF THE VEHICLE, THE CONSUMER NOTICED A LARGE CRACK IN THE EXHAUST MANIFOLD. THE DEALERSHIP INDICATED THIS WAS A COMMON PROBLEM ON EARLIER MODEL YEARS, AND THE MANUFACTURER EXTENDED THE WARRANTY ON THIS PART. *AK THE DEALER REPLACED THE MANIFOLD WITH A REINFORCED PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046064February 19, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING 55 MPH THE SUN ROOF BLEW OUT WITHOUT WARNING ALLOWING RAIN TO ENTER THE VEHICLE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058380February 18, 2004
POWER TRAIN:MANUAL TRANSMISSION
FACTORY DEFECT OF MANUAL TRANSMISSION ON 2002 CIVIC LX. NOTICED PROBLEM SHIFTING FROM 1-2 GEARS AT 16K. SERVICE DEALER MEL RAPTON HONDA CLAIMED TRANSMISION FELT NORMAL. COMPLAINED AGAIN AT 32K ABOUT HARD SHIFTING FELT SHIFT LEVER POPPING OUT OF FIRST GEAR AND CLUNKING NOISE INTO SECOND.SHOP FOREMAN CLAIMS FOUND NO PROBLEMS. I DEMANDED IT BE DOCUMENTED. AT 47 K SAME INTERMINANT PROBLEMS RETURNED TO DEALER TO COMPLAIN.FINALLY PROBLEM WAS DUPLICATED BY DEALER, $808.IN REPAIRS REPLACING 1ST AND 2ND SYNCHROS-GEARS,OIL SEALS AND LINK. INTERMITANT PROBLEM CONTINUES RETURNED CAR TO DEALER 67K .DEALER VERIFIES COMPLAINT AND AGAIN$1263. IN REPAIRS AGAIN REPLACING 1ST AND 2ND GEARS -SYNCHROS ONE ADDITIONAL GEAR(UNKNOWN), OIL SEALS, SHIFT FORK FOR 1-2 GEARS AND PART OF THE TRANSMISSION CASE. SATED TO ME THAT THE PROBLEM HAD BEEN THE TRANSMISSION CASE CAUSING 1-2 GEAR FAILURE.81K INTERMINTANT PROBLEM CONTINUES RETURNED TO DEALER GETTING RUN AROUND ABOUT DUPLICATING PROBLEM ETC. ETC. HONDA CARE WARRANTY ABOUT TO RUN OUT. CAR IS ONLY USED FOR COMMUTING.220 MILES A DAY 4 DAYS A WEEK I AM HARDLY EVER SHIFTING IN 1-2 GEARS. I MIGHT UNDERSTAND IF 5TH GEARS WAS GOING OUT. SEEMS LIKE ALOT OF MILES ON CAR BUT THINK ABOUT ALL OF THE MILES BEING ON THE HIGHWAY. COMPLAINED TO HONDA CORP. THEY ARE ATTEMPTING TO RESOLVE THIS MATTER. BUT IS REQUESTING I TAKE CAR BACK TO SAME DEALER. THE SAME DEALER WHO COULDN'T DIAGNOSS OR REPAIR MY CAR TWICE AND NOW THEY ARE GOING TO GET A THIRD TIME. I HAVE BEEN DOING RESEARCH AND FOUND MY PROBLEM NOT TO BE SO FAR FETCHED. IT SEEMS LIKE HONDA DEALER WANTS TO REPAIR EACH PART OF MY TRANSMISION ONE PART AT A TIME UNTIL MY WARRANTY EXPIRES. THEN AND ONLY THEN THEY WILL TELL ME I NEED A NEW TRANSMISSION AT MY COST!! HONDA CORP. IF YOUR READING THIS STEP UP TO THE PLATE AND REPLACE MY TRANSMISSION, LOYAL HONDA OWNER FOR OVER 20 YEARS MOM DRIVES MY OLD 92 CIVIC WITH ALMOST 300K ON IT WICH I COMMUTED WITH FOR 7 YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058141February 14, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE FRONT PASSENGER SAFETY BELT DOES NOT ALWAYS SECURELY "LATCH" INTO THE BUCKLE. WITHIN THE PAST SEVERAL MONTHS, THE SEATBELT HAS "UNLATCHED" WITHOUT WARNING ON THE PERSON SITTING IN THE FRONT PASSENGER SEAT. I'VE FIGURED OUT THAT AFTER INSERTING THE SAFETY BELT INTO THE BUCKLE, IT'LL "STAY SECURE" IF I PUSH DOWN ON IT ONE MORE TIME UNTIL I HEAR A SOLID CLICK. I HAVE NOT HAD TO DO THIS IN THE PAST, BUT I AM VERY CONCERNED FOR ANY PASSENGERS THAT MAY BE SEATED IN MY CAR WHILE IN MOTION. THOSE UNAWARE OF THE "DOUBLE CLICK" TRICK (TO GET IT "SAFELY SECURED") ARE DEFINITELY AT THE HIGHEST RISK OF INJURY...THEY ASSUME THAT WHEN THEY INSERT THE SAFETY BELT INTO THE BUCKLE (AND HEAR THE INITIAL CLICK) THEY ARE APPROPRIATELY PROTECTED BY THE SEAT BELT. HOWEVER, SEVERAL PASSENGERS HAVE BEEN ALARMINGLY SURPRISED TO HAVE THEIR SEATBELT "AUTOMATICALLY" UNLATCH ITSELF WHILE THE VEHICLE IS IN MOTION! ALTHOUGH THIS PROBLEM DOES NOT OCCUR EVERY TIME THE BELT IS INSERTED INTO THE BUCKLE, IT STILL CAUSES ME GREAT CONCERN FOR THE SAFETY OF THOSE SITTING IN THAT FRONT PASSENGER SEAT!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058104February 13, 2004
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
MALFUNCTION OF HOOD LATCH CAUSING SUDDEN "SLAMMING OPEN" OF HOOD AGAINST WINDSHIELD, LOSS OF VISION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058137February 13, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I HAVE TAKEN MY 2001 HONDA CIVIC HX TO THE DEALER ON MULTIPLE TIMES TO HAVE THE SRS LIGHT REPAIRED. THE FIRST TIME THEY RESET THE LIGHT AND IT CAME BACK ON IN A COUPLE OF DAYS. THE SECOND TIME THEY STATED THAT THE OPDS WAS MALFUNCTIONING PROBABLY DUE TO AFTERMARKET ELECTRONICS (CELL PHONE, RADIO, ETC). THE LIGHT CAME BACK ON THE SAME DAY. THEY STATED THAT THE MODULE WOULD HAVE TO BE REPLACED AND IS NOT COVERED BY MY EXTENDED WARRANTY. WITH THE LIGHT ON MY AIR BAGS WILL NOT WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056812February 9, 2004
ENGINE AND ENGINE COOLING
THE HEAD GASKET HAD TO BE REPLACED AND THE ENGINE WAS WARPED SO CAR KEPT OVERHEATING AND FINALLY THE ENGINE HAD TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053614February 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE VEHICLE WAS PARKED ON A SLIGHT INCLINE IT HAD A TENDENCY TO ROLL BACKWARD OR FORWARD. WHILE THE CONSUMER WAS MAKING A LEFT TURN A LOUD POP WAS HEARD. VEHICLE STALLED, AND WAS UNABLE TO MOVE IN EITHER DIRECTION. THEN, VEHICLE WAS TOWED TO A DEALER, WHO INFORMED THE CONSUMER THAT A NEW TRANSMISSION WAS NEEDED. *AK HONDA REPORTED NO PARTS OR TRANSMISSIONS. (HYBRID TRANSMISSION) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056589February 5, 2004
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
I HAVE A 2001 HONDA CIVIC. THE HEADLIGHTS STOPPED FUNCTIONING DUE TO A BURNED OUT SWITCH AND MELTING OF THE WIRING CONNECTOR. THE DEALERSHIP CONTACTED HONDA AND REPLACED THE SWITCH AND WIRING BUT COULD NOT PROVIDE WHAT CAUSED THE MALFUNCTION AND IT IS LIKELY TO HAPPEN AGAIN. THERE ARE A NUMBER OF POSTINGS IN REGARD TO THIS SAME ISSUE. I ALSO CONTACTED HONDA TO REQUEST INFORMATION. THEY INITIALLY REFUSED TO OPEN A CASE FILE OR PROVIDE INFORMATION. DURING THE SECOND CALL THEY FINALLY OPENED A CASE FILE. WHEN THEY DID CALL REGARDING THE CASE THEY HAD NO INFORMATION, REFUSED TO ALLOW ME TO BE TRANSFERRED OR PROVIDE ME WITH ANOTHER CONTACT AND THEN MARK HUNG UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057911February 4, 2004
ELECTRICAL SYSTEM
LOW BEAM HEADLIGHTS FAILED WHILE DRIVING. DEALER SAID THAT HEADLIGHT SWITCH FAILED AND THE ELECTRICAL CONNECTOR ATTACHED TO IT FAILED. *LA THE SWITCH WAS REPLACED AND CLEANED. THE CONSUMER WAS TOLD TO REPLACE THE WIRING HARNESS TO AVOID A POTENTIAL FIRE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056391February 3, 2004
AIR BAGS:SIDE/WINDOW
I WAS HIT DIRECTLY ON BOTH DRIVER SIDE DOORS AND NO AIR BAGS DEPLOYED. DUE TO THIS MALFUNCTION I SUSTAINED HEAD AND NECK INJURIES. DURING THE PERIOD I LEASED THE CAR THE SRS LIGHT CAME ON A NUMBER OF TIMES. I REPORTED IT TO MY DEALER FIRST HE SAID DONT WORRY NEXT HE SAID IT WAS THE WAY I WAS SITTING ON THE SEAT. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10056409February 3, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE POWER WINDOW HAS FAILED TWICE IN 3 MONTHS. BINDS AND SLIPS OFF TRACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057426February 3, 2004
TIRES:SIDEWALL, TIRES
REAR DRIVER'S SIDE FIRESTONE TIRE MODEL UNKNOWN, SIZE P185/65R14 85 125, BLEW OUT WHILE DRIVING AT 60 MPH, AND THE OTHER 3 TIRES FORMED BUBBLES IN THE SIDEWALL. MANUFACTURER WAS NOT NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056430February 3, 2004
TIRES, TIRES:SIDEWALL
I HAVE A 2001 CIVIC WITH 54,000 MILES ON IT. THE CIVIC CAME WITH FIRESTONE FR690 TIRES -- P185 65 R15 SERIAL # W2FPF9H2500 (FOR 3 TIRES) AND W2FPF9H2400 FOR THE OTHER TIRE. I STILL HAD THE ORGINAL SET OF TIRES AT THE TIME OF THE INCIDENT.*AK I WAS ON THE EXPRESSWAY GOING ABOUT 65MPH WHEN THE SIDEWALL ON THE FRONT DRIVER SIDE TIRE BLEW OUT. WHEN I TOOK IT TO THE FIRESTONE DEALER HE COULD NOT FIND ANY PUNCTURE OR OTHER DEFECT WITH THE TIRE. HE INSPECTED THE REMAINDER OF THE TIRES AND NOTICED THAT THE INSIDE SIDEWALL ON EVERY ONE OF THEM WAS SEPARATING FROM THE TIRE. HE REPLACED ALL OF MY TIRES FREE OF CHARGE EVEN THOUGH THE EXISTING TIRES WERE ALMOST ALL WORN DOWN. HE DID NOT PRORATE THE REPLACEMENT; JUST GAVE ME THEM FOR FREE; IN FACT HE GAVE ME A BETTER BRAND AFFINITY LH30 (NOT HARD TO DO). MY PERSONAL FEELING IS THAT THIS TIRE SHOULD BE RECALLED. IT'S DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057276February 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THE BRAKES WOULD SQUEAK WHEN THE PEDAL WAS DEPRESSED. CONSUMER THOUGHT THAT THE PADS NEEDED TO BE REPLACED. UPON INSPECTION OF THE BRAKES AND PADS BY THE DEALERSHIP, THEY NOTICED THAT THE CALIPERS HAD LOCKED UP WHICH CAUSED PREMATURE WEAR OF THE BRAKE PAD AND UNEVEN WEAR OF THE RIGHT FRONT TIRE. THE CAUSE OF THE CALIPER LOCKING UP HAS NOT BEEN DETERMINED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056221January 31, 2004
SEATS
UPDATE - DRIVER SEAT ROCKS BACK AND FOURTH - FAILURE CONTINUES - SIX MONTHS AFTER PURCHASE - NO RESOLUTION FROM DEALER OR HONDA. NEW 2003 HONDA CIVIC LX WITH SIDE AIR BAGS. DRIVER'S SEAT ROCKS BACK AND FORTH WITH 1/4 TO 1/2 INCH "PLAY" - CAUSING UN-SAFE FEELING - NOT SECURE AT ALL. DEALER SAID NOTHING COULD BE DONE TO CORRECT. HONDA CUSTOMER SERVICE SAID NOTHING COULD BE DONE TO CORRECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055132January 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
1998 HONDA CIVIC EX W/ 55,000 MILES. VEHICLE BEGAN SHIFTING HARSHLY @ 53K. BROUGHT TO DEALERSHIP, REPORTED DTC P0730. DEALER RECOMMENDED REPLACING AUTOMATIC TRANSMISSION FOR OVER $4000. FOUND TSB 00-012 WHICH RECOMMENDED FLUSHING TRANSMISSION & REPLACING LINEAR SOLENOID. FOLLOWED TSB RECOMMENDATION. HELPED FOR 2 DAYS BUT PROBLEM RETURNED. TSB 00-012 SUGGESTED HONDA MIGHT OFFER GOODWILL CONSIDERATION FOR CARS OUT OF WARRANTY. I ASKED DEALER TO SPLIT THE COST WITH ME WHICH I HAVE HEARD HAS WORKED FOR SOME OTHER PEOPLE WITH THIS SAME PROBLEM. THEY REFERRED ME TO CENTRALIZED HONDA CUST SRV WHICH DENIED MY REQUEST. MEANWHILE I HAVE FOUND THE FOLLOWING INFORMATION ON SEVERAL TRANSMISSION REBUILDER SITES REGARDING MY TRANSMISSION MODEL (B4RA): "COMMON COMPLAINTS IN THE A4RA, B4RA, AND M4RA TRANSMISSIONS ARE HARSH UPSHIFTS, DOWNSHIFTS AND FORWARD ENGAGEMENTS, WHILE REVERSE ENGAGEMENT IS FINE. THESE PROBLEMS CAN BE CAUSED BY A BROKEN CPC (CLUTCH PRESSURE CONTROL) VALVE SPRING. THE SPRING IS LOCATED IN THE SECONDARY VALVE BODY, AND NOT AVAILABLE FROM HONDA. SONNAX HAS DEVELOPED A REPLACEMENT SPRING 88894 THAT HAS A WIRE DIAMETER LARGER THAN THE OEM DESIGN. THIS SIGNIFICANTLY REDUCES THE STRESS ON THE SPRING, PREVENTING FUTURE BREAKAGE." TO ME, THIS SUGGESTS THAT THIS MODEL OF HONDA TRANSMISSIONS CONTAINS A FAULTY PART, RESULTING IN MUCH HIGHER THAN NORMAL TRANSMISSION FAILURES. I BELIEVE THAT HONDA SHOULD STAND BEHIND THEIR PRODUCTS & EXTEND THE WARRANTY FOR THE AUTOMATIC TRANSMISSIONS AFFECTED BY THIS PROBLEM & NOT JUST PROVIDE RANDOM GOODWILL ASSISTANCE TO A SELECT FEW WHO COMPLAIN THE LOUDEST. HONDA'S DENIAL THAT THIS IS EVEN A PROBLEM (EVEN THOUGH THERE IS A TSB IDENTIFYING A HUGE GROUP OF POTENTIALLY AFFECTED CARS & TRANSMISSION REBUILDERS HAVE SEEN THE PROBLEM SO OFTEN THAT ANOTHER COMPANY HAS ACTUALLY SEEN FIT TO CREATE A BETTER REPLACEMENT PART) HAS TURNED ME FROM A VIRTUAL HONDA EVANGELIST TO A VERY DISSATISFIED CUSTOMER WHO WOULD BE HARD-PRESSED TO PURCHASE ANOTHER HONDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055146January 29, 2004
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
POWER STEERING FLUID LEAKS INSIDE THE CAR UNDERNEATH THE STEERING WHEEL, AND THE CONTAINER FOR THE FLUID RUNS VERY LOW. THE VEHICLE WILL NEED A POWER STEERING RACK WHICH IS A FRONT END PART. I WAS TOLD IT IS SAFE TO DRIVE. I FEEL UNCERTAIN. TO ASSURE THAT NO OTHER PART WILL GO BAD, IT IS NECCESSARY TO HAVE THE PROBLEM DEALT AND THE PART FIX. ESPECIALLY KNOWING THAT I TRANSPORT MY SON AND NEPHEW TO AND FROM SCHOOL. IT IS POSSIBLE THAT ANYTHING CAN TRANSPIRE, EVENTHOUGH I AM TOLD IT IS SAFE. I AM UNCOMFORTABLE WITH DRIVING , BUT IT IS MY VEHICLE AND I NEED TO GET TO WORK, SCHOOL AND DROP MY SON AND NEPHEW TO THIER SCHOOL, ETC. IN ADDITION, WHEN ACELERATING FROM 1ST TO 2ND THE VEHICLE IS HARSH, WHEN WARM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055151January 29, 2004
SEATS
NEW 2003 HONDA CIVIC LX WITH SIDE AIR BAGS. DRIVER'S SEAT ROCKS BACK AND FORTH WITH 1/4 TO 1/2 INCH "PLAY" - CAUSING UN-SAFE FEELING - NOT SECURE AT ALL. DEALER SAID NOTHING COULD BE DONE TO CORRECT. HONDA CUSTOMER SERVICE SAID NOTHING COULD BE DONE TO CORRECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055050January 28, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
FOR THE LAST TWO DAYS, AFTER HAVING MY OIL CHANGED FOR THE FIRST TIME ON MY NEW HONDA CIVIC HYBRID, I WAS UNABLE TO GET THE WINDSHIELD WASHER SOLVENT TO SPRAY ONTO MY WINDSHIELD. (JANUARY 27/28, 2004) THIS PRESENTED A SERIOUS HAZARD SINCE THE INCLEMENT WEATHER MADE IT NECESSARY FOR ROAD CREWS TO LAY A GEAT DEAL OF SALT AND SAND ON THE HIGHWAYS TO COMBAT THE FREEZING RAIN . I TOOK THE CAR TO THE DEALER ON THE MORNING OF THE 28TH TO COMPLAIN ABOUT THE PROBLEM. THE SERVICE REP SAID I SHOULD GO ACROSS THE THE STREET TO CHERRYDALE AUTO PARTS AND PURCHASE THE YELLOW SOLUTION THAT WAS GOOD TO SUB FREEZING TEMPERATURES WHICH I DID. AFTER PUTTING THE NEW SOLVENT IN THE RESERVOIR THE PROBLEM WAS SOLVED. I WOULD LIKE TO KNOW, HOWEVER, WHY IT IS THAT DEALERSHIPS ARE ALLOWED TO USE SUBSTANDARD PRODUCTS IN THEIR SERVICE WHICH MAY POTENTIALLY HARM THEIR CUSTOMERS AND THEIR CUSTOMER'S FAMILIES. IS IT A POLICY OF HONDA U.S. TO PRODUCE EXCELLENT CARS AND THEN HAVE THE OCCUPANTS KILLED SO THEIR DEALERSHIPS CAN SAVE PENNIES ON THE WINDSHIIEL WASHER SOLVENT THEY USE IN THEIR SCHEDULED SERVICE MAINTENANCE. THERE IS A GOOD REASON THAT THE WIPERS AND THE DELIVERY OF SOLVENT TO THE WINDSHIELD IS PART OF A VEHICLES SAFETY INSPECTION. BROWN'S ARLINGTON HONDA USED SUBSTANDARD SOLVENT THAT COULD HAVE RESULTED IN MY DEATH. I WAS TOLD THAT MANY HAD COMPLAINED OF THE SAME PROBLEM. THEY THEN SENT ME ACROSS THE STREET TO SOLVE THE PROBLEM MYSELF. TRULY THIS IS PENNYWISE AND POUNDS FOOLISH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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