Honda Civic Complaints

16,711 consumer complaints on file.

#10188992April 17, 2007
UNKNOWN OR OTHER
RESPONSE LETTER TO CONSUMERS COMPLAINT LETTER ADDRESS TO CONSUMER PROTECTION DIVISION**NAR**CC CONSUMER COMPLAINED THAT HIS VEHICLE WAS DAMAGED WHILE IN TRANSIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188164April 17, 2007
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT NOTICED THAT THE VEHICLE NEVER BECAME WARM. THE VEHICLE WAS IDLING HIGH. THE VEHICLE MADE A BUMPING NOISE. THE CONTACT HAD TO ACTIVATE THE BRAKE IN ORDER TO DECELERATE. THE HONDA DEALER PLACED THE VEHICLE ON THE DIAGNOSTIC MACHINE AND DETERMINED THE HIGH IDLING FAILURE, BUT COULD NOT REPAIR THE VEHICLE. THE CONTACT DROVE ANOTHER VEHICLE OF THE SAME YEAR, MAKE, AND MODEL AND THAT VEHICLE DID NOT HAVE ANY FAILURE. THE TECHNICIAN STATED THAT THE IDLE SPEED WAS CONTROLLED BY THE COMPUTER WHICH DID NOT HAVE A SENSOR. THIS WAS THE REASON WHY THEY COULD NOT ASSIST HER. THE CURRENT MILEAGE WAS 615, AND FAILURE MILEAGE WAS 23.*AK UPDATED 05/21/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188012April 16, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HONDA COMMON SENSE FAILURE. HONDA PLACES THEIR AIR CONDITIONER (A/C) CONDENSER AT THE FRONT OF THE VEHICLE WITH NO PROTECTION, IE A SCREEN TO DEFLECT PEBBLES, RESULTING IN AN EASY TARGET FOR PEBBLES TO PUNCTURE THE FRAGILE CONDENSER TUBE. THIS IS OBVIOUSLY A WIDESPREAD ISSUE THAT HONDA IS REFUSING TO DEAL WITH. THE SERVICE REPRESENTATIVE SAID THAT IN HIS THREE YEARS WORKING FOR HONDA, HE PERSONALLY HAS DEALT WITH ABOUT 100 OF THESE FAILURES. HOWEVER. HE DID NOT SEE THIS AS A PROBLEM AND LIKENED THE FAILURE TO A CHIPPED WINDSHIELD. KEEP IN MIND THAT THIS IS AT A SINGLE DEALERSHIP, WITH A SINGLE REPRESENTATIVE AMONG SEVERAL. DURING COMMON, EVERYDAY, FREEWAY DRIVING, $657 DAMAGE SHOULD NOT BE CONSIDERED IN THE SAME CATEGORY AS A CHIPPED WINDSHIELD. THE WINDSHIELD IS A PROTECTIVE DEVICE, AND THEREFORE DEFLECTING PEBBLES AND OTHER ROAD HAZARDS IS EXPECTED. I DON'T THINK THE A/C CONDENSER SHOULD FALL UNDER THE SAME CATEGORY AS MY FORMER HONDA DEALER HAS IMPLIED. NOTHING HAS BEEN DONE TO REMEDY THIS SITUATION EXCEPT TO BE RECOMMENDED TO MAKE IT AN INSURANCE CLAIM OR PAY THE $657 OUT OF POCKET. A $657 REPAIR MAY BE EXPECTED WHEN BUYING A USED VEHICLE, BUT WHEN THIS SORT OF DAMAGE IS SUSTAINED DURING EVERYDAY DRIVING WITHIN THE 1ST YEAR OF PURCHASING A NEW VEHICLE AND IS NOT THE RESULT OF NEGLIGENCE BY THE DRIVER, IT SHOULD ABSOLUTELY NOT BE TOLERATED. RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187621April 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
TL* - CONTACT STATED THAT ON THE EVENING OF APRIL 9, 2007 WHILE DRIVING AT 35 TO 40 MPH IN LIGHT HIGHWAY TRAFFIC, THE CONTACT HEARD A LOUD NOISE FROM UNDER THE 2003 HONDA CIVIC HYBRID. THE CHECK ENGINE LIGHT TURNED ON, AND TRANSMISSION GEAR SHIFTED FROM DRIVE TO NEUTRAL. THE CONTACT NOTICED THAT THE RPMS WENT UP TO 4000, BUT THE VEHICLE WAS NOT ACCELERATING. THE VEHICLE LOST POWER, AND WOULD ONLY DRIVE AT ABOUT 15 TO 20 MPH. THE CONTACT WAS WAITING FOR HONDA TO INSPECT THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 83,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187431April 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANMISSION FAILED AND CAR STOPPED ABRUPTLY IN THE MIDDLE OF THE ROAD. THE CAR HAS ONLY 72K MILES AND TRAMISSION SERVICE HAS BEEN PERFORMED REGULARLY ON THE CAR. THE DEALER QUOTES $3400 TO FIX. THERE ARE SEVERAL COMPLAINTS BY MANY CONSUMERS ON 2001 HONDA CIVIC TRAMISSIONS FAILING ABRUPTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187458April 10, 2007
SEATS:FRONT ASSEMBLY:RECLINER, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I AM THE ORIGINAL BUYER OF HONDA CIVIC 2001 4DR AND SRS LIGHT GOES ON FREQUENTLY. AS LONG AS THE CAR WAS UNDER WARRANTY DEALER USED TO FIX IT WITHOUT ANY CHARGE. LAST TIME IN 2004 I GOT IT FIXED BY THE DEALER. AT THAT TIME CAR WAS OUT OF WARRANTY, BUT AS THE PROBLEM EXISTED BEFORE THE EXPIRATION OF WARRANTY THEY FIXED IT. SRS LIGHT PROBLEM REAPPEARED IN MARCH 2007 , AND WHEN I TOOK THE CAR TO THE DEALER, HE SAID THAT PROBLEM WAS NOT THE SAME. HE STATED THAT SOMETHING WAS WRONG IN SEAT BACK SENSOR. *AK DEALER IS AWARE OF THE RECALL ON SRS FROM HONDA...AND NOW HE IS NOT WILLING TO HELP ME. I NEVER HAD ANY ACCIDENT. THERE IS SOME INHERENT PROBLEM WITH SRS IN THIS CAR. DEALER WANTS ME TO PAY $600 TO FIX IT. THIS THE 6TH TIME SRS LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187224April 6, 2007
VEHICLE SPEED CONTROL
I HAVE FELT FOR SOME TIME THAT AS I AM ROLLING TO A STOP AT 10-15MPH AND APPLY THE BRAKES THAT THERE IS AN INCREASE IN THE RPMS FROM 600 TO 1000 OR SLIGHTLY MORE. THE SUDDEN REVVING IS ENOUGH THAT I HAVE SENSED THAT THE CAR COULD ACTUALLY CONTINUE TO MOVE FORWARD WHEN I INTEND FOR IT TO STOP AND PERHAPS CAUSE AN ACCIDENT. RELATED TO THIS, I HAD ONE INSTANCE WHEN I WAS PULLING INTO A PARKING SPACE THAT I HAD TO APPLY GREAT FORCE TO THE BRAKE PEDAL AND PUT THE CAR IN NEUTRAL TO AVOID RUNNING OVER A SPEED BUMP AT THE END OF THE SPACE. I HAD INITIALLY THOUGHT I MAY HAVE PUT MY FOOT ON THE ACCELERATOR PEDAL BY ACCIDENT, BUT DOUBTED THAT AT THE TIME, AND NOW SERIOUSLY DOUBT IT GIVEN SOME OTHER REPORTS I HAVE READ ON THE WEB.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187031April 4, 2007
UNKNOWN OR OTHER
A/C STOPPED COOLING. TOOK MY '07 CIVIC (FEWER THAN 6500 MILES) TO A HONDA DEALERSHIP AND WAS TOLD A ROCK DAMAGED MY CONDENSER. REPAIRS ARE ESTIMATED AT $550. GOT THE BEST WARRANTY I COULD WHEN I BOUGHT THE CAR AND IT STILL WON'T COVER IT DUE TO "PHYSICAL DAMAGE". AFTER SOME RESEARCH ON THE TOPIC, I'VE NOTICED COUNTLESS WEBSITES AND BLOGS CONCERNING THIS ISSUE. SEEMS LIKE A TEXTBOOK DESIGN FLAW TO ME. I CAN'T BELIEVE HONDA, WHO "STANDS FOR QUALITY" WOULD LIKE SOMETHING LIKE THIS KEEP HAPPENING TO THEIR CUSTOMERS. I'M GOING WITH THE CAMRY NEXT TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186902April 3, 2007
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
THE VEHICLE HAS A MANUAL GEARBOX AND THE CLUTCH PEDAL IS VERY STIFF TO OPERATE. THIS COMBINED WITH A FAIRLY LONG TRAVEL COULD REQUIRE SHORT DIVERS TO POSITION THEIR SEAT VERY CLOSE TO THE STEERING WHEEL IN ORDER TO GET ENOUGH LEVERAGE IN THEIR LEG TO FULLY DEPRESS THE CLUTCH PEDAL PRIOR TO STARING THE ENGINE. THE INCIDENT DATE IS NON-SPECIFIC AS THIS IS AN ONGOING ISSUE. I HAVE RAISED MY CONCERN WITH THE LOCAL DEALER AND WAS ADVISED THAT THEY CANNOT REDUCE THE STIFFNESS OF THE CLUTCH ACTION OR REPOSITION THE ENGINE DISCONNECT SWITCH (SO THAT THE PEDAL DOES NOT NEED TO BE PRESSED TO THE FLOOR). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186916April 3, 2007
VISIBILITY
THE INCIDENT DATE IS NON-SPECIFIC AS THIS IS AN ONGOING ISSUE. THE SUN VISORS ARE VERY STIFF AND THE EFFORT REQUIRED TO RAISE AND LOWER THEM FREQUENTLY RESULTS IN THE VISOR SPRINGING AWAY FROM THE RETAINING CLIP. THIS MOVEMENT COULD STARTLE UNSUSPECTING DRIVERS OR RESULT IN THE VISOR HITTING THE DRIVER'S HEAD. I HAVE REPORTED THIS ISSUE TO THE LOCAL DEALER AND WAS ADVISED THAT THE VISORS HAD TO BE THAT STIFF OR THEY WOULD "FLOP" DOWN. THIS IS INACCURATE - WE HAVE A 2006 HYUNDAI SONATA THAT HAS A VERY LIGHT ACTION ON THE SUN VISORS AND TO-DATE, WE HAVE EXPERIENCED NO PROBLEMS WITH THE VISOR "FLOPPING" DOWN. I HAD HOPED THAT THE VISOR MECHANISM WOULD SLACKEN WITH TIME; HOWEVER, THIS HAS NOT BEEN THE CASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186695April 2, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 1999 HONDA CIVIC DX. THE CONTACT CALLED REGARDING RECALL # 02V120000 CONCERNING THE ELECTRICAL SYSTEM: SWITCH. THE CONTACT STATED THAT THE VSTEERING BECAME DIFFICULT, THE BRAKES FAILED, AND THE ENGINE SHUT OFF WHILE DRIVING AT ANY SPEED. THE FAILURE OCCURRED EVERYDAY. THE RECALL STATED THAT THE IGNITION SWITCH WAS THE SOURCE OF THE FAILURE,. THEREFORE , THE CONTACT ORDERED AN IGNITION SWITCH TO BE REPLACED ON THE VEHICLE. THE CURRENT FAILURE MILEAGE IS 112,000 AND FAILURE MILEAGE WAS 104,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186785April 2, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2003 HONDA CIVIC HYBRID. THE SRS LIGHT TURNED ON WITH AN ODOMETER READING OF 46,000 MILES ON MARCH 29 2007. THE VEHICLE WAS PURCHASED WITH 41,000 MILES AS A SALVAGED VEHICLE, AND REPAIRED FOR ROAD USE IN JUNE 2006. THE SRS REMAINED ILLUMINATED. IN A MINOR FRONT END COLLISION THE AIRBAGS DIDN'T DEPLOY. HONDA STATED THAT THEY WILL NOT DIAGNOSE THE FAILURE SINCE IT WAS A SALVAGED VEHICLE. THIS WAS ONE OF THREE VEHICLES THAT THE CONTACT OWNED WITH A SIMILAR PROBLEM. THE CURRENT MILEAGE WAS 46100. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10186494March 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2003 HONDA CIVIC HYBRID. WHILE ATTEMPTING TO ACCELERATE FROM IDLE AT A STOP LIGHT THE VEHICLE BEGAN TO VIBRATE AND THEN SHUT OFF. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY PRIOR TO THIS FAILURE. THE DEALER REPLACED THE CATALYTIC CONVERTER. PRESENTLY, THE VEHICLE WILL START,BUT WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A HONDA DEALER, AND DIAGNOSED AS NEEDING A NEW TRANSMISSION. THE DEALER FOUND A SALVAGED TRANSMISSION. THE CURRENT AND FAILURE MILEAGE WERE 158,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186407March 28, 2007
STRUCTURE
I TOOK MY VEHICLE INTO A HONDA DEALERSHIP TO GET MY LEFT FENDER REPAIRED. WHEN THE FENDER WAS REMOVED, MECHANICS NOTICED THAT THE BUMPER REINFORCEMENT WAS NOT ON THE VEHICLE. THE VEHICLE IS A CERTIFIED USED VEHICLE AND WAS TO BE IN NO ACCIDENTS. I HAD TO PAY FOR THE PARTS OUT OF MY POCKET TO HAVE THE CAR UP TO HONDA STANDARDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186170March 26, 2007
SEATS:FRONT ASSEMBLY:RECLINER
I HAVE A 2003 HONDA CIVIC THAT JUST FAILED NEW JERSEY STATE INSPECTION FOR A LOOSE SEAT CONDITION. IT APPEAREDTHAT THISWAS A COMMON FAILURE SINCE THE NEW JERSEY MOTOR VEHICLE DEPARTMENT HAS FAILED 256 HONDAS FOR LOOSE SEATS IN THE LAST 24 MONTHS. I LOOKED IF THERE WERE ANY RECALLS ,BUT THERE WERE NONE ON RECORD. I BELIEVED THAT THIS WAS PROBLEM THAT SHOULD BE COVERED BY HONDA UNDER DEFECTIVE PARTS OR WORKMANSHIP. THE SEAT ANCHOR BOLTS WERE SECURE.ITWAS THE CHAIR RAIL SYSTEM THAT FAILED SOMEHOW ANDWAS LOOSE. THE DEALER WANTED OVER $500.00 TO REPAIR WHAT LOOKS LIKE POOR WORK MANSHIP OR DEFECTIVE PARTS ON THE PART OF HONDA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186060March 24, 2007
ENGINE AND ENGINE COOLING
I DRIVE A 2004 HONDA CIVIC WHILE COMING OUT FROM WORK WAS AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN PUSH ON THE GAS AND NOTICE MY CAR HAD SHUT DOWN, ALMOST GOT INTO AN ACCIDENT JUST BOUGHT A USED CAR IN JAN THIS HAPPENED IN THE BEGIN OF MARCH. THIS WAS NOT THE ONLY THING THAT HAPPEN MY CAR WOULD HAVE THIS LATE CRANK WHEN YOU START IT. IT HAPPENS OCCASIONLY TOOK IT TO HONDA DEALER SHIP AND THEY RAN A TEST ON IT AND THE GUY SAID THAT HE COULD NOT DUPLICATE WHAT HAD HAPPEN . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185802March 21, 2007
AIR BAGS
TL*- THE CONTACT STATED THAT WHILE DRIVING HER 2006 HONDA CIVIC AT 40 MPH, SHE TRIED TO APPLY THE BRAKES BUT COULD NOT GET TO THE VEHICLE TO BRAKE ON TIME BEFORE IT COLLIDED WITH THE REAR END OF ANOTHER VEHICLE. AT THE TIME OF THE COLLISION THE CONTACT AND PASSENGER WERE WEARING SEATBELTS, AND THE DAMAGED WAS IN THE FRONT END OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS NOT WAS TOWED. THE DRIVER SUFFERED INJURIES ON HER NECK AND WAS EXPERIENCING CHEST PAIN AND HAD TO BE TAKEN IN AN AMBULANCE, THE PASSENGER DID NOT NEED MEDICAL ATTENTION OF THE TIME OF THE INCIDENT, BUT SINCE THE INCIDENT HAS BEEN EXPERIENCING SORENESS. THE FAILURE MILEAGE WAS 18,000 MILES. THE CONTACT CAN PROVIDE POLICE REPORT IF NEEDED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10185838March 21, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS IN 2004 HONDA CIVIC HYBRID AND HONDA REFUSES TO REPAIR THE ISSUE. DOCUMENTATION OF A FOREIGN RECALL WAS FOUND FOR THE VEHICLE. TRANSMISSION FAILURE WILL LEAD TO A STRANDED SITUATION WHICH COULD LEAD TO DANGEROUS SITUATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185680March 20, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 1998 HONDA CIVIC. WHILE IN MOTION THE VEHICLE WOULD LOSE POWER SPORADICALLY AND WITHOUT WARNING. A RECALL WAS MADE, BUT THE MANUFACTURER STATED THAT IT DID NOT INCLUDE THE CONTACTS VEHICLE. THE CURRENT AND FAILURE MILEAGE WERE 118000. *AK CONSUMER STATED IT WAS A RECALL ON A FAULTY IGNITION SWITCH BUT IT DOES NOT PERTAIN TO HIS VIN NUMBER. CONSUMER ALSO STATES THAT HE HAS CONTACTED THE DEALER TO SEE IF HIS VEHICLE CAN BE FIXED. UPDATE *4/12TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185711March 20, 2007
TIRES
MY 2006 HONDA CIVIC EX HAD APPROXIMATELY 20000 MILES ON IT AS OF 3/20/07. I BOUGHT IT NEW OVER A YEAR AGO AT ABOUT 10000 MILES . I STARTED HEARING NOISES COMING FROM THE REAR. I TOOK IT TO THE DEALER , WHO INFORMED ME THAT THE TWO REAR TIRES HAD FLAT SPOTS. THEY ASKED ME IF I HAD DRIVEN WITH THE EMERGENCY BRAKE ON. I DID NOT DRIVE IT WITH THE EMERGENCY BRAKE ON. THEY TOLD ME THEY COULD NOT HELP ME, AND ASKED ME TO CALL BRIDGESTONE TO SEE IF IT WOULD BE COVERED UNDER TIRE WARRANTY. BRIDGESTONE TOLD ME IT WAS A VEHICLE ISSUE, AND WOULD NOT HELP ME. I THEN TOOK IT BACK TO THE SAME HONDA DEALER 1000 MILES LATER AND PAID $45 FOR THEM TO TELL ME I NEEDED NEW REAR TIRES. THAT WAS DUMB ON MY PART CONSIDERING I KNEW THAT, BUT I WAS HOPING IT WOULD BE A WARRANTY ISSUE . I ASKED THEM WHAT I WOULD DO IF THE SAME THING HAPPENED AGAIN, HE SAID IT PROBABLY WOULDN'T HAPPEN AGAIN. THEY WANTED $425 FOR TWO REAR TIRES PLUS AN ALIGNMENT. I SAID NO, AND TOOK IT TO SULLIVAN TIRE, WHO REPLACED ALL FOUR TIRES WITH SUPERIOR GOOD YEAR TIRES FOR UNDER $425. THE ONE THING WORTH NOTING, THEY SAID THE VEHICLE DID NOT NEED AN ALIGNMENT, AND THEREFORE DID NOT DO ONE NOR DID THEY CHARGE ME FOR ONE. I ASKED HOW THE REAR TIRES BECAME SO CHOPPY, AND THEY SAID MAYBE IT WASH SUSPENSION ISSUE OR DESIGN FLAW. I HAVE NO IDEA WHAT WAS GOING ON, BUT I WILL WAIT NOW TO SEE IF THE SOMETHING HAPPENED TO THE GOODYEAR TIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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