Honda Civic Complaints

16,711 consumer complaints on file.

#10245199October 12, 2008
SUSPENSION:REAR
2006 HONDA CIVIC LX WITH 20,500 MILES. REAR TIRES ARE NEARLY BALD. DEALER INDICATES THAT THERE IS A KNOWN REAR SUSPENSION PROBLEM. HONDA NOTIFIED DEALERS OF PROBLEM IN APRIL 2008 AND DEALERS ARE ADDRESSING CONCERNS WHEN THE VEHICLES ARE BROUGHT IN. MY SON DRIVES THIS VEHICLES TO AND FROM COLLEGE AND WE BOUGHT THE CAR FOR SAFETY REASONS. WE EXPECT THAT HONDA WILL REPLACE THE WORN TIRES SINCE IT WAS THEIR DEFECT BUT THE DEALER HAS NOT OFFERED TO REPLACE THE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245124October 11, 2008
ELECTRICAL SYSTEM
MY VEHICLE IS A 2007 CIVIC HYBRID. WHEN ITS WARM OUT AND / OR I HAVE SEVERAL PEOPLE IN THE CAR THE HYBRID SYSTEM WILL SHUT DOWN. WHEN THIS HAPPENS THE CAR LOSES ITS ABILITY TO ACCELERATE AT AN ACCEPTABLE LEVEL. A FEW TIMES I HAVE ATTEMPTED TO MERGE INTO ONCOMING TRAFFIC AND THE CAR HAD SO LITTLE POWER THAT ALL I COULD DO WAS PULL INTO THE PATH OF THE ONCOMING TRAFFIC AND NOT ACCELERATE ENOUGH TO GET OUT OF THE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245154October 11, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
HONDA HAS A SERIOUS PROBLEM WITH THEIR SRS SENSOR LOCATED IN THE DRIVER'S SEAT BELT BUCKLE ASSEMBLY. ANY CURSORY EXAMINATION OF BLOGS WILL ILLUMINATE THAT THIS DEFECT IS VERY COMMON. I HAVE A 2002 HONDA CIVIC EX 5 SPEED MANUAL TRANSMISSION AND THE DIAGNOSTICS SHOW THAT A MALFUNCTION OF THE SENSOR IN THE BELT BUCKLE ASSEMBLY IS CAUSING THE SRS LIGHT TO APPEAR ON MY PANEL. IT SHOULD BE NOTED THAT THE AIRBAG WILL NOT DEPLOY WITH THIS DEFECT. HONDA IS ROUTINELY REFUSING TO REPAIR THIS DEFECT FREE-OF-CHARGE EVEN WHEN THE CAR IS UNDER WARRANTY. THE COST TO REPLACE THE SEAT BELT ASSEMBLY + LABOR RANGES FROM $350 - $600. THIS IS UNCONSCIONABLE. FOR THE SAFETY OF OCCUPANTS AND TO REDUCE LITIGATION, IT WOULD BE JUDICIOUS FOR THE NHTSA TO RESEARCH THIS AND SUBSEQUENTLY INSTRUCT HONDA TO PERFORM A RECALL OF ALL VEHICLES WITH THIS DEFECT. INTERESTINGLY, THERE ARE LAWYERS THAT SPECIALIZE IN THIS AREA; THEY ARE CALLED SEAT BELT MALFUNCTION ATTORNEYS. THE FAVOR OF A RESPONSE DELINEATING YOUR COURSE OF ACTION WILL BE GREATLY APPRECIATED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244922October 9, 2008
POWER TRAIN, ENGINE AND ENGINE COOLING
2006 HONDA CIVIC HYBRID DURING HOT WEATHER THE AIR CONDITIONING WAS OPERATED ON THE COLDEST SETTING, THIS CAUSED THE HIGH VOLTAGE BATTERY TO LOOSE CHARGE .WHEN I WENT TO ACCELERATE INTO TRAFFIC THE CAR LOST POWER AND HAD TROUBLE GETTING UP TO SPEED (I WAS ALMOST HIT BY ANOTHER CAR COMING UP IN THE LANE) THE CAR WAS TAKEN INTO THE DEALER ON 7/17, 8/14, 8/18, 8/27, 9/9 THROUGH 9/30/08 DURING WHICH TIME NO PROBLEMS WERE FOUND WITH THE CAR. ON 9/30/08 I TOOK A TEST DRIVE WITH THE TECHNICIAN AND WITHIN 5 MINUTES HE WAS ABLE TO DUPLICATE THE FAILURE. UPON RETURNING TO THE DEALER HIS MANAGER TOLD HIM NOT TO DOCUMENT HIS FINDINGS BECAUSE HONDA, ALTHOUGH AWARE OF THE PROBLEM, DID NOT KNOW HOW TO FIX IT. BECAUSE THEY WOULD NOT FIX THE PROBLEM AND BECAUSE I COULD NOT SELL THE CAR WITH THIS PROBLEM TO SOMEONE ELSE I TRADED THE CAR IN. I LATER FOUND THE CAR ON THE USED CAR LOT FOR SALE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245874October 9, 2008
STRUCTURE, UNKNOWN OR OTHER
2007 HONDA CIVIC HAS A REFLECTION OF THE DASH BOARD ONTO THE WINDSHIELD CAUSING A DISTRACTION. THE CONSUMER STATED DEPENDING ON THE ANGLE OF THE SUN, THERE WAS A REFLECTION THAT MADE IT DIFFICULT TO READ THE INSTRUMENT PANEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244938October 9, 2008
TIRES
I HAVE A 2006 HONDA CIVIC. I HAVE UNUSUAL TIRE WEAR ON THE REAR TIRES. I HAVE FOUND OUT THAT THERE WAS A SERVICE BULLETIN SENT TO HONDA DEALERS, BUT PUBLIC WAS NOT NOTIFIED. THUS, MANY OF US HAVE TO BUY TIRES PREMATURELY, NOT TO MENTION, PERHAPS IN DANGER OF BLOW-UP, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244912October 8, 2008
VISIBILITY
THE VISOR ON THE DRIVER SIDE IN 2007 HONDA CIVIC LX MODEL IS MADE OF CHEAP PLASTIC AND CRACKS OPEN IF YOU HAPPEN TO PULL IT DOWN AND PUT IT BACK UP FREQUENTLY. ONCE IT CRACKS OPEN IT WILL NOT STAY UP AGAIN AND HANGS LOOSE DOWN OBSTRUCTING THE DRIVER'S VIEW. IT HANGS DOWN AND VERY ANNOYING WHILE DRIVING AS FRONT VIEW IS OBSTRUCTED BECAUSE OF LOOSE HANGING VISOR. MY CAR IS JUST ONE AND HALF YEAR OLD AND IT HAS ALREADY CRACKED OPEN TWICE. LAST TIME WHEN THE DEALER REPLACED IT SINCE IT IS UNDER WARRANTY IT CRACKED OPEN IN JUST COUPLE MONTHS. IF THIS PROBLEM IS NOT FIXED IT WILL BECOME A SAFETY HAZARD AS PEOPLE CAN NOT GO ON BUYING AND REPLACING THE VISOR EVERY MONTH AND IN THE ABSENCE MAY GET INVOLVED IN CAR ACCIDENTS DUE TO VISION GETTING BLOCKED WITH VISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244634October 7, 2008
SUSPENSION
MY 2007 HONDA CIVIC (CURRENTLY 42,000 MILES) HAS A LOUD NOISE AND VIBRATION WHEN DRIVING. THE SOUND HAS BECOME WORSE AS THE MORE MILES I DRIVE. WHEN THE REAR TIRES ARE RUBBED ACROSS, FLAT SPOTS ON THE TIRES CAN BE FELT. HONDA WROTE A REPAIR FORUM STATING THAT THE CAUSE OF THIS IS THE IMPROPER DESIGN OF THE REAR UPPER CONTROL ARMS. THESE ARMS ARE TOO SHORT CAUSING THE CAMBER OF THE WHEELS TO BE INCORRECT. I HAVE CALLED HONDA CORPORATION AT LEAST 4 TIMES AND HAVE CONTACTED OURISMAN HONDA OF LAUREL (WHERE I PURCHASED THE VEHICLE) AT LEAST 5 TIMES. NEITHER ONE HAS BEEN OF ANY HELP. TOM ALEXANDER (SERVICE MANAGER) FROM OURISMAN HONDA OF LAUREL HAS NOT RETURNED MY PHONE CALLS. HE TOLD ME THAT SINCE MY CAR WAS OUT OF WARRANTY (PAST 36,000 MILES) THEN HE WOULD LOOK AT MY CASE AS GOODWILL (AS IN HE LOOKED AT MY SERVICE HISTORY LIKE OIL CHANGES AND SUCH WITH THE DEALERSHIP AND WILL BASE HIS DECISION ON REPLACEMENT AT NO COST ON THIS, RIDICULOUS). I WANT MY REAR UPPER CONTROL ARMS REPLACED WITH NO COST SINCE THE PART WAS INCORRECTLY DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244672October 7, 2008
STEERING
TO WHOM IT MAY CONCERN: THE PURPOSE OF THIS LETTER IS TO COMPLAIN ABOUT THE TREATMENT I RECEIVED FROM HONDA OF AMERICA. I WAS IN A MINOR ACCIDENT ON JUNE 11 2008. THE ACCIDENT WAS CAUSED BY THE TIE ROD BREAKING ON MY 2006 HONDA CIVIC AS I WAS DRIVING ON A CITY STREET AT 25 MILES PER HOUR. THE MECHANICAL FAILURE CAUSED MY CAR TO VEER INTO 2 PARKED CARS CAUSING MINOR DAMAGE TO EACH. THE ATTENDING OFFICER STATED THAT THE ACCIDENT WAS OBVIOUSLY THE RESULT OF A MECHANICAL FAILURE AND DID NOT ISSUE ANY TICKETS. THE BODY SHOP OWNER ALSO AGREED THAT A MECHANICAL FAILURE CAUSED THE ACCIDENT. THIS PROMPTED ME TO INFORM HONDA OF AMERICA OF THE ACCIDENT CAUSED BY THE BROKEN TIE ROD. HONDA'S RESPONSE WAS YOU WILL BE CONTACTED IN 2 TO 3 WEEKS. IN THE MEAN TIME THE CAR WAS NOT FIXED AS EVERYTHING WAS ON HOLD WAITING FOR HONDA'S RESPONSE. IN FACT THE CAR WAS NOT FIXED UNTIL 7/24/08, 43 DAYS LATER. CONTACT WAS MADE BY CHRISTIAN K. SKJERVOLD OF M.A. JORDAN CO. INC. LOCATED IN MINNEAPOLIS MN. MR. SKJERVOLD VISIT WAS VERY UNPLEASANT. HIS ONLY OBJECTIVE WAS TO BADGER ME INTO ADMITTING THAT I HAD SOMEHOW BROKEN THE TIE ROD MYSELF. I AM 81 YEARS OLD AND DRIVE QUITE CONSERVATIVELY. HE SUGGESTED REPEATEDLY THAT PERHAPS I HAD BEEN DRIVING RECKLESSLY AND DAMAGED THE CAR BEFORE HAND. HE INFORMED ME THAT HE WOULD BE IN CONTACT IN 2 WEEKS. I HEARD NOTHING UNTIL I CONTACTED HIM IN LATE SEPTEMBER. A WEEK LATER I RECEIVED A LETTER FROM HONDA STATING THAT BASED ON THEIR INVESTIGATION THE TIE ROD HAD BROKEN AS A RESULT OF THE ACCIDENT CONTRADICTING ALL OF THE AVAILABLE INFORMATION. THE LETTER GOES ON TO STATE THAT TIE ROD WAS NOT BROKEN BUT WAS BENT IN THE MIDDLE. THIS IS PURE FABRICATION AND I HAVE ALL OF THE BROKEN PARTS IN MY GARAGE TO PROVE IT. IF THIS IS THE WAY HONDA HANDLES THIS TYPE OF PROBLEM I WILL ASSUME YOU HAVE A FILE ON THEM ALREADY. PLEASE ADD THIS TO YOUR DATA BASE. ANY SUGGESTIONS ON HOW TO FOLLOW UP WITH HONDA WOULD ALSO BE APPRECIATED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10244474October 6, 2008
VISIBILITY
MY DRIVER'S SIDE VISOR IS DEFECTIVE AND HANGS RIGHT IN MY LINE OF VISION WHEN DRIVING. THE ONLY WAY TO AVOID THIS IS TO TAPE IT TO THE CEILING OF THE CAR. IN TALKING WITH OTHER HONDA CIVIC OWNERS, IT APPEARS THAT THIS IS A PRODUCT DEFECT. MY CONCERN IS THAT IT IMPEDES SAFE DRIVING, BUT IS COSTLY TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244285October 3, 2008
TIRES, TIRES:TREAD/BELT
EXCESSIVE TEAR WIRE, CAR PURCHASED IN MARCH 2007, NEEDED NEW REAR TIRES, AFTER ONLY 18,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244342October 3, 2008
ELECTRICAL SYSTEM
MY 2007 CIVIC HYBRID IS EXPERIENCING A PROBLEM WITH THE IMA. AS I AM DRIVING, THE BATTERY CHARGE WILL BE REDUCED TO ZERO OR ONE BARS. I DRIVE WITH THE FLOW OF TRAFFIC AND NORMALLY DO NOT EXCEED 55 MPH. THIS NORMALLY OCCURS WITHIN THE FIRST 15 MINUTES OF DRIVING MY CAR. IT IS MOST NOTICEABLE WHEN STARTING FROM A DEAD STOP. THE CAR ACCELERATES EXTREMELY SLUGGISHLY AND THE RPM'S REACH AROUND 4500 TO APPROACH THE SPEED LIMIT (50 MPH). GAS MILEAGE WHEN THIS OCCURS DROPS TO ABOUT 20-25 MPH. I HAVE TAKEN THIS CAR INTO THE DEALERSHIP FOR REPAIRS ON 4 SEPARATE OCCASIONS TO GET THIS REPAIRED. THE DEALERSHIP HAS BEEN UNABLE TO REPRODUCE THE PROBLEM AND HAS MADE MINIMAL ATTEMPTS TO TRY AND REPAIR THE CAR. THE ONLY REPAIR ATTEMPT MADE WAS TO RESET THE COMPUTER IN THE CAR. THIS HAS ACCOMPLISHED NOTHING AND THE PROBLEM IS STILL ONGOING. THIS COULD BECOME A MUCH MORE SERIOUS PROBLEM WHEN TRYING TO MAKE A LEFT TURN OR WHEN TRYING TO MERGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244178October 2, 2008
SUSPENSION:REAR
I HAD MY TIRES ROTATED ACCORDING TO SCHEDULE. I LEFT THE DEALER AND IMMEDIATELY HEARD A VERY LOUD ROARING SOUND FROM MY TIRES. I RETURNED TO THE DEALER AND WAS TOLD THE TIRES WERE NOT WEARING EVENING. MY VEHICLE ONLY HAD 12,000 MILES. I WAS LATER TOLD THAT OTHER HONDA CIVICS HAD A CONTROL ARM PROBLEM WHICH CAUSED THE SAME PROBLEM BUT WAS TOLD MY VEHICLE WAS NOT INCLUDED IN THIS SERVICE BULLETIN. HOWEVER, MY VEHICLE IS DISPLAYING THE VERY SAME SYMPTOMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244232October 2, 2008
TIRES:VALVE
TL*THE CONTACT OWNS A 2003 HONDA CIVIC. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE LOST COMPLETE TIRE PRESSURE. SEVERAL WEEKS LATER, THE REAR PASSENGER SIDE TIRE LOST PRESSURE BECAUSE THE VALVE STEM CRACKED. HE IDENTIFIED THE LOCATION OF THE FAILURE AS BEING BETWEEN THE RUBBER AND THE STEEL RIM. THE CONTACT CALLED NATIONAL TIRE AND BATTERY (WHERE THE TIRES WERE PURCHASED) AND WAS INFORMED THAT THEY COULD NOT ASSUME ANY RESPONSIBILITY UNLESS THEY RECEIVED AUTHORIZATION FROM THE CORPORATE OFFICE. THE CONTACT NEVER RECEIVED NOTIFICATION OF A RECALL THAT WOULD ENABLE HIM TO TAKE PREVENTIVE MEASURES IN AVOIDING POTENTIAL FAILURES. HE HAD TO ASSUME FINANCIAL RESPONSIBILITY FOR THE REPLACEMENT OF THE TIRES. THE SERIAL NUMBER AND PART NUMBER OF THE VALVE STEMS WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 79,107. UPDATED 11/10/08 *BF UPDATED 11/13/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244239October 2, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
SMALL PEBBLE HIT CONDENSER ON MY 2008 HONDA CIVIC WHILE DRIVING UNBEKNOWNST TO ME. THE DEALER SAYS IT HAS CAUSED A SMALL HOLE IN CONDENSER AND HAS TO BE REPLACED. ON EXAMINATION DAMAGE IS NOT READILY NOTICEABLE. THE CAR IS ONLY 3 MOS. OLD. I FEEL THIS IS A DESIGN FLAW, AND HAVE NOTED THAT MANY OTHERS HAVE COMPLAINED ABOUT THE SAME PROBLEM, SO IT QUITE COMMON. I THINK HONDA SHOULD ADDRESS THE PROBLEM AND FIX IT, AND HAVE IT COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244258October 2, 2008
TIRES, TIRES:VALVE
I PURCHASED NEW TIRES IN JANUARY 2007, THEY HAD APPROXIMATELY 10,000 MILES ON THEM. THERE HAD NEVER BEEN ANY INDICATION THAT THERE WAS A PROBLEM WITH THE TIRES, OR VALVE STEMS. THEY WERE BALANCED AND ROTATED ON A REGULAR BASIS, AND MAINTAINED AS THEY SHOULD BE. THE FIRST INCIDENT OCCURRED IN AUGUST 2008 WHILE DRIVING HOME. SHORTLY AFTER GETTING ON THE ROAD AND WHILE TRAVELING APPROXIMATELY 70MPH, I RECEIVED A FLAT TIRE ON THE LEFT REAR TIRE; THE FLAT TIRE OCCURRED VERY SUDDENLY AND LEFT THE TIRE DAMAGED BEYOND REPAIR. AFTER TAKING THE TIRE TO THE REPAIR SHOP I WAS FORCED TO PURCHASE A NEW REPLACEMENT TIRE. ABOUT 3 WEEKS LATER, UNDER ALMOST THE SAME CIRCUMSTANCES, THE RIGHT REAR TIRE SUDDENLY LOST PRESSURE AND WENT FLAT. UPON TAKING IT TO THE REPAIR SHOP, I WAS TOLD I WAS SOLD TIRES WITH FAULTY VALVES STEMS BUT WAS NEVER MADE AWARE OF ANY RECALL. I THEN HAD TO PURCHASE A TWO MORE NEW TIRES AS A RESULT OF THEM NOT HAVING THE CORRECT REPLACEMENT IN STOCK, AND HAD THE VALVE STEM REPLACED THE IN THE ONLY ORIGINAL REMAINING TIRE. THE DAMAGED TIRES WERE DISPOSED OF BY NTB, WHERE THEY WERE ORIGINALLY PURCHASED AND WHERE I BOUGHT NEW REPLACEMENT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244168October 1, 2008
POWER TRAIN
HONDA CIVIC HYBRID, CAR WAS WORKING FINE AT PURCHASE, ONCE THIS PROBLEM OCCURRED IT HAS BEEN OCCURRING FREQUENTLY EVER SINCE. THE MALFUNCTION MOSTLY OCCURS AFTER THE CAR HAS BEEN PARKED IS THE HOT SUN, ONCE ENGINE IS STARTED WITHIN 3-10 MINUTES ENGINE WILL RUN ROUGH, THE IMA SYSTEM (INTEGRATED MOTOR ASSIST) WILL START CHARGING THE IMA BATTERY (158 VOLT NICKEL METAL HYDRIDE BATTERY) THEN SUDDENLY EMPTY THE COMPLETE CHARGE OF THE IMA BATTERY WITHIN 10 SECONDS. WHILE THE IMA SYSTEM IS MALFUNCTIONING WHICH IS USUALLY 5-20 MINUTES THE BRAKING IS SEVERELY AFFECTED; WHEN LETTING OFF THE ACCELERATOR THE CAR DOES NOT WANT TO SLOW DOWN, IT FEELS LIKE THE CRUISE CONTROL IS ON AND BRAKING FORCE IS GREATLY REDUCED. ALSO, WHILE THE IMA SYSTEM IS MALFUNCTIONING, THE IMA ASSIST ELECTRIC MOTOR STOPS WORKING AND THE ACCELERATION IS SEVERELY REDUCED TO THE POINT THAT IT IS DIFFICULT TO ACCELERATE WITH THE TRAFFIC, IF YOU HAD TO ACCELERATE IN A HURRY TO AVOID AN ACCIDENT, IT WOULD NOT BE POSSIBLE WHILE MALFUNCTIONING. THIS PROBLEM OCCURS SEVERAL TIMES PER WEEK DURING THE WARMER MONTHS, SOMETIMES SEVERAL TIMES PER DAY. ALSO, SINCE THIS MALFUNCTION HAS STARTED THE GAS MILEAGE HAS SEVERELY DROPPED. CAR HAS BEEN IN FOR SERVICE SEVERAL TIMES AND I HAVE BEEN TOLD BY HONDA THAT THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IT IS MY UNDERSTANDING THAT MANY CIVIC HYBRIDS ARE EXPERIENCING THIS PROBLEM AND HONDA IS NOT CURRENTLY ADDRESSING THIS. THIS MALFUNCTION MAKES THIS CAR AN UNSAFE HAZARD TO DRIVE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243987September 30, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR 2001 HONDA CIVIC AT 62,000 MILES, THE CHECK ENGINE LIGHT CAME ON SUGGESTING A FAILURE OF THE TRANSMISSION (CODE P0740) ACCORDING TO THE DEALER. THE CAR DRIVES FINE. THIS WAS IN JANUARY OF 2008. THE LIGHT CAME ON AGAIN 8 MONTHS LATER AT 70,000 MILES. DEALER SAYS TRANSMISSION TORQUE CONVERTER CLUTCH IS FAILING. THERE IS NO NOTICEABLE PROBLEM WITH DRIVING OR AS THE CAR SHIFTS. THE DEALER RECOMMENDS REPLACEMENT OF THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243998September 30, 2008
VISIBILITY
BOTH SUN VISORS ON MY 2008 HONDA CIVIC EX SEDAN SWING DOWN SUDDENLY AND UNEXPECTEDLY. THIS ABRUPT MALFUNCTION BLOCKS VIEW OF BOTH THE ROAD AND THE REAR VIEW MIRROR, CREATING AN EXTREMELY HAZARDOUS DRIVING SITUATION. WHEN THEY SWING DOWN, EFFORTS TO RETURN THEM TO THE ?UP? (NEVER HAVE BEEN DEPLOYED) POSITION ARE COMPLETELY USELESS. BOTH SWING DOWN AGAIN AND REFUSE TO REMAIN UP AND OUT OF THE WAY. THE VISORS ARE MADE UP OF SEVERAL PLASTIC PANELS. AT LEAST ONE OF THE PANELS IN EACH VISOR SEEMS TO HAVE WARPED DUE TO NORMAL SUMMER TEMPERATURES. IT APPEARS THAT DEFORMATION IS WHAT PREVENTS THE VISOR FROM WORKING NORMALLY. IT IS JUST A MATTER OF TIME BEFORE THIS CAUSES A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244049September 30, 2008
SUSPENSION
MY 2007 HONDA CIVIC EX STARTED TO VIBRATE EXCESSIVELY AT HIGHWAY SPEEDS AND THERE WAS AN INCREDIBLY LOUD "HOWLING" NOISE COMING FROM THE BACK TIRES. I TOOK IT IN REPEATEDLY AND WAS TOLD THAT MY TIRES WERE FINE, AND THAT ESSENTIALLY I WAS IMAGINING THIS PROBLEM AND OR BLOWING IT OUT OF PROPORTION. IT WAS ONLY RECENTLY THAT I LEARNED OF HONDA'S SERVICE BULLETIN 08-001 FOR UNEVEN AND OR RAPID TIRE WEAR. WITH INFORMATION IN HAND, I WENT BACK TO THE DEALERSHIP TO WHICH THEY ACTED LIKE THEY KNEW NOTHING OF THE BULLETIN. AFTER KEEPING MY CAR FOR THE DAY, THEY SAID IN THE FIRST CALL THAT IT WAS DUE TO LACK OF ROTATION (EVEN THOUGH) I ROTATE EVERY 10K ,THEN THEY CALL BACK AND SAY THAT MY BACK TWO TIRES ARE WORN-OUT; BUT THE WEAR IS NOT COMPARABLE TO THE WEAR THAT WOULD FALL UNDER THE BULLETIN. THEY THEN PROCEED TO TELL ME THAT IT IS TYPICAL TO HAVE TO REPLACE YOUR TIRES EVERY 30-40K MILES. I HAVE OWNED 7 HONDAS AND HAVE NEVER HAD TO REPLACE TIRES THAT SOON. IT IS JUST AMAZING TO ME THAT I HAVE DETAILED EVERY SYMPTOM IN THAT BULLETIN, PRIOR TO EVEN KNOWING THAT IT EXISTED AND THEY ARE GOING TO TELL ME THAT IT HAS NOTHING TO DO WITH THE REAR UPPER CONTROL ARM. I AM TAKING IT TO ANOTHER HONDA DEALERSHIP AND WILL CONTINUE TO DO SO UNTIL THE PROBLEM IS RESOLVED. I AM SEVERELY DISAPPOINTED IN HONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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