Honda Civic Complaints
16,711 consumer complaints on file.
- #10326185April 18, 2010SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:REAR, POWER TRAIN:DRIVELINE
CURRENTLY I HAVE 32,277 MILES AND DON'T DRIVE IT, IT'S NOT SAFE TO DRIVE. I TAKE A BUS :) 1# TRANS LOCKED AT 60MPH ON HWY AND CAUSED ALMOST A FATAL CRASH! AT 23,000 MILES. CAR WAS ABLE TO DRIVE UP TO 15MPG HAVING APPX. 6000RPMS. CAR LEFT AT DEALERSHIP AND ONLY PCM SOFTWARE WAS UPD. NO LOCKUPS ARE OCCURRING, BUT TRANS IS WEAVING, HARSH START/STOP OFTEN!/UNEXPECTED SHUTDOWN. DEALERSHIP FOUND SERVICE BULLETIN #08-014 (HARSH ENGAGEMENT), UPD. THE ON BOARD COMPUTER AND SYMPTOMS ARE MUCH WORSE THAN PREVIOUSLY. LOWER MPG ( 25-28 ), MUCH WORSE PERFORMANCE, UNEXPECTED BATTERY DISCHARGE, WEAVING, LOW ACCEL. DEALER DUPLICATED PROBLEMS, BUT SAID "IT'S OK" AND PROBLEMS IS UNTOUCHED. SINCE THEY UPDATED THE SYSTEM, THE HYBRID OPTION IS NOT KICKING IN AS BEFORE. PREV. I WAS ABLE TO DRIVE SLOWLY ONLY ON HYBRID, NOW I CAN'T. NO ACTIONS ARE TAKEN TO RESOLVE THE ISSUE. ONCE THEY CHANGED THE IMA BATT PACK, BUT THIS DID NOT HELP AND I SEE NOT A DIFFERENCE. COMPLAINED AGAIN, AND ABSOLUTELY NO RESPONSE. BRAKES ARE MALFUNCTIONING. BRAKE FLUID IS MISSING, DEALER SAID "[XXX], IT'S A MYSTERY". DEPENDING ON OUTSIDE TEMP, BATTERY CHARGE LEVEL AND CAR TEMP BREAKS WORK DIFF! OCCASIONALLY WHILE SLOWING DOWN, THE BATTERY LEVEL REACHES FULL AND YOU MUST PRESS THE PEDAL AS HARD AS YOU CAN TO STOP. THIS HAS CAUSED SMALL CRASHES AND ONCE BRAKES DID NOT WORK, OR I PRESSED TOO LIGHTLY ( COLD OUTSIDE WITH FULL BATTERY ) AND UNFORTUNATELY I COULDN'T STOP ON TIME AND RAN OVER A PEDESTRIAN. SHE IS BADLY INJURED AND SUING MY INSURANCE COMPANY! DEALER REC. TO "CHANGE CAR, BETTER TO BUY NOT A HONDA AND DON'T BOTHER THEM IF NOTHING IS BROKEN." POLICE REPORT READY TO PRESENT. THESE ARE ONLY THE MAJOR ISSUES I'M HAVING. I WOULD NEED MUCH MORE SPACE TO WRITE 20 PGS ESSAY. MINOR ISSUES: - SUPER FAST TIRE WEAR ( AFTER 20,000 ) AND NOW AGAIN AT 32,000 - NOT WORKING CLIMATE CTRL SYSTEM - CHECK ENGINE, IMA LIGHT, BRAKE SYSTEM AND AIRBAG LIGHTS ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10326252April 18, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
HI, I OWN A 01 HONDA CIVIC EX AND MY TRANSMISSION JUST DIED TODAY JUST LIKE THE HUNDREDS OF OTHER HONDA CIVIC OWNERS OF THIS YEAR. MY PROBLEM BEGAN ABOUT 6 MONTHS AGO WHEN I STARTED NOTICING A STRANGE SOUND WHILE STARTING MY CAR, THEN THERE WOULD BE ACCELERATION SLIPS THAT HAPPENED MORE AND MORE OFTEN, THE ENGINE WOULD REV BUT THERE WOULD BE NO ACCELERATION. IT WAS VERY BAD BECAUSE THE SLIPS HAPPENED A LOT WHILE I WAS TURNING OUT OF A DRIVE WAY AND IT WOULD STOP ME IN THE MIDDLE OF ONCOMING TRAFFIC. IT IS DEFINITELY A SAFETY ISSUE! DURING THAT TIME, I DID SOME RESEARCH AND FOUND THAT THERE ARE MORE THAN 400 OTHER 01 HONDA OWNERS THAT HAVE THE SAME TRANSMISSION FAILURE AND THAT THE TYPICAL COST FOR REPAIR WOULD BE A COUPLE OF THOUSANDS. I WAS HOPING THAT MY PROBLEM IS SOMETHING DIFFERENT BECAUSE I TOOK GOOD CARE OF MY CAR, WITH REGULAR OIL CHANGE EVERY 3000 MILES, CHANGED WATER PUMP AND TIMING BELT NOT TOO LONG AGO TOO. I WANTED TO SEEK OTHER OPTIONS SO I WENT AND GOT MY TRANSMISSION FLUID, SPARK PLUGS AND EVEN THE CATALYTIC CONVERTER CHANGED BUT NOW I KNOW ITS PROBABLY THE TRANSMISSION FAILURE ALL ALONG. I REALLY THINK HONDA SHOULD TAKE RESPONSIBLY FOR THEIR FAULTY TRANSMISSIONS. I 'M NOT SURE IF THIS COMPLAINT WILL HELP BUT I JUST REALLY HOPE HONDA WILL RELEASE A RECALL OR SOMETHING TO HELP ALL THE CUSTOMERS OUT THERE WITH THIS SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325946April 16, 2010AIR BAGS, SEAT BELTS
THE 2006 HONDA WAS STOPPED AT AN INTERSECTION WITH THE OWNER DRIVING AND THE OWNERS SON IN THE PASSENGER SEAT. THERE WAS A CAR STOPPED IN FRONT OF THEM. THE OWNERS CAR WAS HIT FROM BEHIND AND PUSHED INTO THE FRONT CAR. NONE OF THE AIRBAGS DEPLOYED. BOTH FRONT SEAT BELTS FAILED CAUSING THE DRIVER TO IMPACT THE STEERING WHEEL AND THE PASSENGER TO IMPACT THE DASHBOARD. BOTH DRIVER AND PASSENGER WENT TO THE EMERGENCY ROOM AND WERE DIAGNOSED WITH CHEST CONTUSIONS. THE SEAT BELTS REMAINED PULLED OUT (THEY DIDN'T RETRACT AFTER THE ACCIDENT). THE VEHICLE IS BEING REPAIRED AND THE OWNER HAS REQUESTED THAT ALL SEAT BELT PARTS BE TURNED OVER TO THE OWNER. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10326343April 16, 2010SUSPENSION:REAR
LTR ON BEHALF OF (CA) RE REQUEST FWD TO NHTSA IN 2006 RE HONDA CIVIC DEFECTIVE REAR SUSPENSION, WANTS VERIFICATION THAT INFO SENT VIA MAIL WAS REC'D BY NHTSA, (REPLY TO CAMPBELL, CA OFC (REPLY ATTN DANIELLE DUONG ON ENVELOPE ONLY) *TGW THE CAMBER STRUT WAS REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325274April 13, 2010ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
THE FAILURE IS A SOFTWARE DEFECT, WHICH CAUSES THE ENGINE TO STOP RUNNING AT RANDOM, UNPREDICTABLE TIMES, UNDER UNPREDICTABLE CONDITIONS. IT HAS OCCURRED FOUR TIMES WITH MY VEHICLE, AND LUCKILY, NOT IN DANGEROUS CIRCUMSTANCES. THE ONLY WAY TO RESTART THE ENGINE IS TO BRING THE VEHICLE TO A COMPLETE STOP, PUT IT IN PARK, TURN OFF THE KEY COMPLETELY, WAIT A MINUTE, THEN TURN THE IGNITION TO START. IF IT WERE TO OCCUR IN TRAFFIC, AS ON THE INTERSTATE, THIS WOULD BE A VERY DANGEROUS SITUATION. I HAVE TAKEN THE CAR TO THE DEALER FOR THIS PROBLEM, WHO SAYS HE CANNOT ADDRESS IT BECAUSE HE CANNOT OBSERVE IT OCCURRING, HE ALSO SAYS THAT THE PROBLEM IS THE RESPONSIBILITY OF HONDA CORP, SINCE IT IS A DESIGN ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325004April 12, 2010AIR BAGS
BOLSAS DE AIRE NO SE ABRIERON EN CHOQUE. EL AUTO ES UN HONDA CIVIC EX 2008. ACTUALMENTE SE ENCIENDE LUZ DE AVISO POR DAO. LO REPORTE A LA AGENCIA DE HONDA EN COSTA RICA Y NO SE RESPONSABILIZA POR REPOSICION. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325108April 12, 2010SUSPENSION:REAR
I AM ON MY 4TH SET OF TIRES FOR 2007 HONDA CIVIC EX. ROTATED REGULARLY, SERVICED CAR AT DEALERSHIP, ONLY 52,000 MILES. ONLINE RESEARCH SHOWS DEFECT WITH REAR UPPER CONTROL ARM. HONDA SERVICE BULLETIN 08-001 SHOWS HONDA WAS AWARE OF THE ISSUE WITH PREMATURE AND UNEVEN TIRE WEAR. THERE SHOULD HAVE BEEN A RECALL AS THIS A SAFETY ISSUE. INITIALLY I WAS NOT AWARE I WAS DRIVING ON BALD TIRES UNTIL THE CAR DIDN'T PASS INSPECTION. I DISCOVERED PROBLEM ONLINE AND WENT TO DEALERSHIP. AFTER MAKING EXCUSES AND DENYING SCOPE OF PROBLEM SERVICE REP WAS SURPRISED WHEN I SHOWED HIM THE SERVICE BULLETIN. STATED CAR IS AFFECTED BUT OUT OF WARRANTY. I CALLED HONDA CORP AND AM WAITING FOR AN INVESTIGATOR TO RETURN CALL. HONDA WILL HAVE TO PAY. I WILL NOT PAY OUT OF POCKET FOR THIS. I WILL GO TO BBB OR STATE AG. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325152April 12, 2010EXTERIOR LIGHTING
LOW BEAM HEADLIGHT FAIL FREQUENTLY. THERE IS A RECALL ON THAT YEAR CAR BUT NOT ON MY VIN SO THE DEALER IS REFUSING TO REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325138April 12, 2010SUSPENSION:REAR
TL*THE CONTACT OWNS A 2008 HONDA CIVIC. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO FISHTAIL, AS A RESULT OF REAR SUSPENSION FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE VEHICLE WAS WITHIN THE ALIGNMENT REQUIREMENTS AND THE FAILURE WAS DUE TO A DESIGN FLAW. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10325199April 12, 2010SEAT BELTS, AIR BAGS
2001 HONDA CIVIC SI SRS LIGHT CAME ON, AFTER SPEAKING WITH A FEW HONDA OWNERS WITH SAME PROBLEM THEY ALL SAID THERE WAS CAUSED BY A FAULTY DRIVER SIDE BELT BUCKLE, ALSO AFTER RESEARCHING ON THE INTERNET NOTICED ALOT OF COMPLAINTS ABOUT SAME PROBLEM WITH SRS AND FAULTY BUCKLE , WENT ON TO CONTACT HONDA WHO ALSO TOLD ME YES 99 % OF THE TIME THE SRS LIGHT COMES ON THAT SPECIFIC CAR IT IS A FAULTY BUCKLE, AND THIS PROBLEM DEACTIVATES THE AIRBAG SO IF THERE'S AN ACCIDENT THE AIRBAGS WONT DEPLOY SO IF THERE'S THAT MANY DEFECTED BUCKLES FOR 2001 CIVIC SI SHOULDN'T THEY CONSIDER A RECALL? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324929April 11, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2001 HONDA CIVIC ON A MAJOR HIGHWAY THE CAR STARTED TO LOSE SPEED ALMOST RESULTING IN AN ACCIDENT. I WAS ABLE TO REACH A PARKING LOT FROM WHICH I HAD TO HAVE THE CAR TOWED BACK HOME. THIS RESULTED IN A $335 TOWING BILL BECAUSE I WAS NEARLY 70 MILES AWAY FROM HOME. THE CAR WILL NOT SHIFT INTO ANY FORWARD GEAR AND GRINDS WHEN IN REVERSE. THE CAR HAS 114,000 MILES AND WAS BOUGHT NEW IN 2001. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324696April 9, 2010ENGINE AND ENGINE COOLING
THE VEHICLE WILL SOMETIMES NOT START WHEN TURNING THE KEY THE FIRST TIME. THE VEHICLE MAKES A VERY WEAK ATTEMPT TO START (20% OF NORMAL.). THEN ON THE SECOND ATTEMPT TURNING THE KEY THE VEHICLE WILL START. I HAVE REPORTED THIS TO HONDA AND THEY HAVE NO IDEA WHAT TO DO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324414April 8, 2010ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
MY HONDA CIVIC 2007 GOT OVERHEATED AFTER DRIVING ABOUT 7 MINUTES FROM HOME ON MY WAY TO WORK EARLY MORNING. NEVER SEEN ANY VISIBLE LEAKS ON THE DRIVEWAY. THE MAINTENANCE ON THE CAR IS ALWAYS UP TO DATE AND MOST OF THE TIME IS DONE BY THE DEALER WHERE I BOUGHT THE CAR FROM. AFTER I BROUGHT THE CAR TO THE DEALER TO BE DIAGNOSED, THE DEALER TOLD ME THAT THE CAR HAS POROUS LEAK ON THE ENGINE BLOCK CAUSED BY A DEFECT WHEN THE CASTING OF THE ENGINE TOOK PLACE AT HONDA'S MANUFACTURING PLANT. THIS POROUS LEAK CAUSED THE ENGINE BLOCK TO CRACK AND LOSE COOLANT AND EVENTUALLY OVERHEAT THE CAR. THE DEALER RECOMMENDED ME TO REPLACE THE WHOLE ENGINE. THE DEALER EVEN FAXED ME THE SERVICE BULLETIN FROM HONDA REGARDING THIS PARTICULAR PROBLEM. THE CAR CURRENTLY HAS ABOUT 90,000 MILES ON IT. SINCE THE CAR HAS PASSED THE WARRANTY PERIOD OF 60,000 MILES OR 3 YEARS WHICHEVER COMES FIRST, THE DEALER WOULD NOT COVER THE REPAIR AND ADVISED ME TO CALL AMERICAN HONDA. AFTER CALLING AMERICAN HONDA CUSTOMER SERVICE CENTER AND TELLING THEM ABOUT THE PROBLEM, THEY REFUSED TO REPLACE THE ENGINE AND INSISTED THAT IT WAS NOT CAUSED BY A DEFECTIVE ENGINE INSTEAD IT WAS TOTALLY MY FAULT FOR LETTING THE CAR OVERHEATED. I TRIED TO CALL HONDA CUSTOMER SERVICE ABOUT THREE TIMES WITH NO RESULTS WHATSOEVER. THEY KEPT SAYING THAT THERE IS NOTHING THEY CAN DO DUE TO HIGH MILEAGE THAT THE CAR HAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324471April 8, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A HONDA CIVIC HYBRID 2003. I BOUGHT IT USED AT 63,000 MILES. FOR THE FIRST 10,000 MILES, I HAD NO PROBLEMS. THEN A SLIGHT SHUDDER STARTED TO HAPPEN EACH TIME I MOVED THE CAR FROM A STOP, ESPECIALLY WHEN ON AN INCLINED HILL. I TOOK IT TO THE DEALERSHIP, WHERE THEY FLUSHED THE TRANSMISSION, WHICH THEY SAID WAS COMPLETELY BLACK. A FEW MONTHS LATER, THE PROBLEM RETURNED. THIS TIME THEY DID A TRANSMISSION FLUSH AND A "BURNISHING' PROCESS. THE PROBLEM RETURNED AGAIN IN A FEW MONTHS, AND I HAD THE PROCESS REPEATED. FINALLY I READ ONLINE THAT MANY OTHERS WERE HAVING SIMILAR PROBLEMS. I GOT HONDA TO PARTIALLY PAY FOR A REPLACEMENT STARTER CLUTCH. THE PROBLEM WENT AWAY FOR A FEW MONTHS, THEN RETURNED. NOW I AM PAYING FOR A SECOND STARTER CLUTCH BECAUSE THE SHUDDER IS WORSE THAN EVER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324143April 7, 2010VISIBILITY
WHILE TRYING TO PUT MY SUN VISOR DOWN I HEARD SOMETHING CRACK, AND AFTER THAT THE VISOR WILL NOT STAY CLOSED ANY MORE. IT ALSO HAPPENED ON THE PASSENGER SIDE 2 WEEKS AGO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324199April 7, 2010SEAT BELTS
TL*THE CONTACT OWNS A 2001 HONDA CIVIC. SHE STATED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SENSOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS RELATED TO THE DRIVER SIDE SEAT BELT. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY AND THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE AND CURRENT MILEAGES WERE 132,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324181April 7, 2010EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I PURCHASED A 2005 HONDA CIVIC NEW. THE VEHICLE NOW BELONGS TO MY SON. THE VEHICLE WAS TAKEN TO THE HONDA DEALER FOR MAINTENANCE SINCE I PURCHASED IT. APPROX. 6 MONTHS AGO MY SON WAS STOPPED BY THE POLICE ON SEVERAL OCCASIONS DUE TO THE LICENSE PLATE LIGHT AND ALL OF THE TAIL LIGHTS BEING IN-OP. IT WAS TAKEN IMMEDIATELY TO THE DEALER. THEY REPLACED THE BULBS DID A DIAGNOSTIC CHECK AND THE LIGHT STILL DID NOT WORK. THEY COULD NOT FIGURE IT OUT. HE TOOK THE VEHICLE TO MEINEKE FOR STATE INSPECTION AND OF COURSE IT COULD NOT PASS DUE TO THE LIGHTS. WHEN THE MECHANIC LOOK AT THE WIRING IT HAD BEEN SLICED IN THREE DIFFERENT PLACES AND TAPED BACK TOGETHER. THE WIRING HAD EITHER BEEN JIMMIED APART, OR SOMETHING SNAGGED THEM. I NEVER ADDED ANYTHING TO THE CAR. IT BELONG TO ME UNTIL SEPT LAST YEAR. IT IS APPARENT IT CAME FROM THE FACTORY THIS WAY. IT COST SEVERAL HUNDRED DOLLARS TO CORRECT. HONDA IS NOT HELPING ME WITH THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324204April 7, 2010POWER TRAIN
CHECK ENGINE AND CHECK IMA LIGHT ILLUMINATED. IMA BATTERY DROPPED TO LOWEST POWER LEVEL. BATTERY LEVEL STAYED LOW AND BOTH LIGHTS REMAINED ON 2 DAYS. DEALER PERFORMED AN UPDATE TO IMA FIRMWARE AND LIGHTS WENT OFF HOWEVER BATTERY PERFORMS RECALL CHECK AT LEAST TWICE DAILY. MPG HAVE DROPPED 6 MPG IN THE WEEK FOLLOWING THE CHECK IMA ERROR. DEALER NOW STATES THERE IS NO ISSUE. I STILL HAVE NO ASSIST POWER FROM BATTERY AND VEHICLE IS IN CONSTANT CHARGE MODE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10324318April 7, 2010ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 HONDA CIVIC. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH THE VEHICLE JERKED WITH A SUDDEN REDUCTION IN THE SPEED. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED AFTER WAITING FOR THE VEHICLE TO COOL DOWN. THE FAILURE OCCURRED IN WARM WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE IGNITION AND TWO RALLIES WERE REPLACED. THE IDENTICAL FAILURES OCCURRED FIVE YEARS LATER. THE CONTACT STATED THAT THE MANUFACTURER SHOULD BE RESPONSIBLE THE REPAIR COST. THE FAILURE MILEAGE WAS 96,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10323985April 6, 2010VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT SHE PULLED INTO A PARKING SPACE AND WHEN SHE PUT THE VEHICLE IN REVERSE IT SUDDENLY ACCELERATED FORWARD AND HIT A BRICK WALL.THE CONTACT STATED THAT SHE HAD NOT PLACED HER FOOT ON THE ACCELERATOR PEDAL. THE FRONT BUMPER FELL OFF DUE TO THE CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR A DIAGNOSTIC TEST BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 146,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0