Honda Civic Complaints

16,711 consumer complaints on file.

#11228520June 30, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
AIR CONDITION COMPRESSOR RELAY STUCK AT 75K MILES. COMPRESSOR NOT ENGAGING AT 83K MILES. WINDSHIELD GASKET/TRIM BEGAN DETERIORATING ABOUT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228371June 29, 2019
UNKNOWN OR OTHER
TAKARA RECALL I BOUGHT THE CAR MARCH 2016. SUMMERS GET PRETTY HOT IN OHIO SO OF COURSE I HAVE TO USE THE AC. WORKED PERFECTLY THAT YEAR. WELL THE FOLLOWING YEAR WHEN I WENT TO USE IT IT NEVER WORKED AT ALL. BLEW OUT WARM AIR AND NEVER COOLED DOWN. SO WHEN I CONTACTED THE DEALER THEY SAID " MAYBE YOU HAVE A PIN HOLE IN A LINE, MAYBE COMPRESSOR, LOW FREON OR SOMETHING ELSE." I WAS PRETTY UPSET THAT IT WASN'T UNDER WARRANTY ANYMORE BUT HOW COULD SOMETHING GO WRONG AFTER ONE SUMMER. I HAVE KIDS AND I'M UNABLE TO TAKE THEM ANYWHERE IN MY CAR BECAUSE IT'S SO HOT. I HAVE A BUDDY WHO HAS THE SAME YEAR AND TYPE VEHICLE AND HE HAS ACTUALLY THE SAME PROBLEM. I HAVE READ PLENTY OF OTHER COMPLAINTS ABOUT THIS AND WONDER WHY THE AC SYSTEM HASN'T HAD A RECALL YET. TOLD IT COULD COST UP TO $1000.00 TO FIX. DEALERSHIP HAS HAD COMPLAINTS ABOUT THIS AND CANT DO ANYTHING UNTIL A RECALL IS IN PLACE BUT SAID THEY WILL REIMBURSE ME WHEN THERE IS ONE SO HOLD ON TO RECEIPT. SEEMS TO BE A COMMON ISSUE. I REALLY HOPE HONDA LOOKS INTO THIS MATTER. BECAUSE IT IS REALLY UPSETTING THAT THIS HAPPENED ONLY AFTER ONE YEAR OF DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228380June 29, 2019
ENGINE
MAY 2016, I PURCHASED THE RE-DESIGNED 2016 HONDA CIVIC COUPE LX. ON JULY 13, 2018, MY AC WAS NO LONGER BLOWING COLD AIR. IT WAS LUKE WARM IF THAT. THE DEALER PUT DYE IN MY AC TO DETERMINE ANY LEAKS. THEY ASSURED ME THAT THERE WERE NO LEAKS BUT RATHER - MY 2 YEAR OLD CIVIC - HAD A LOW CHARGE IN THE SYSTEM AND I WAS CHARGED $312 FOR THEM TO RECHARGE MY AC. THEY TOLD ME THAT IT WAS NOT COVERED UNDER WARRANTY. I PAID THE $312. THEY CHECKED MY CAR AGAIN ON JULY 27, 2018 AND ASSURED ME THAT THERE WERE NO LEAKS IN MY AC. WELL, 1 YEAR LATER MY CAR IS BACK AT THE DEALER FOR THE EXACT SAME ISSUE - AC IS NOT BLOWING COLD. I TOOK MY CAR IN ON JUNE 14, 2019. ON JUNE 18 2019 I RECEIVED A CALL SAYING THAT MY AC WAS LEAKING IN 2 PARTS - THE EVAPORATOR (WHICH THEY TOLD ME WAS A DEFECTIVE PART AND WOULD BE REPLACED UNDER MY WARRANTY) AND THE CONDENSER HAD A HOLE IN IN. THE CONDENSER IS NOT COVERED UNDER MY WARRANTY BECAUSE OF OUTSIDE INFLUENCE. SO NOW A $700 BILL I MUST PAY. AS I HAVE COME TO FIND ONLINE - THERE ARE HUNDREDS OF 2016 CIVIC OWNERS EXPERIENCING THE EXACT SAME ISSUE WITH THEIR AC. THE LOCATION OF THE CONDENSER APPEARS TO BE A DESIGN FLAW AND I NOW THE RUN THE RISK OF ENCOUNTERING THIS PROBLEM EVERY YEAR BECAUSE SOMETHING CAN HIT THE CONDENSER AS I DRIVE. I DON'T FEEL SAFE DRIVING THIS CAR BECAUSE I DON'T KNOW IF SOMETHING WILL KICK UP AND HIT THE CONDENSER. ON JUNE 26, 2019 AS THEY WERE PERFORMING THE REPAIR, I WAS TOLD MY ENTIRE AC UNIT IS CONTAMINATED??? HOW IS THAT POSSIBLE WITH A CLOSED SYSTEM THAT I HAVE NOT TOUCHED. LAST YEAR THERE WERE NO ISSUES/NO LEAKS - PER THE DEALER. AND, NOW, I NEED A WHOLE NEW AC AND MY CONDENSER AND EVAPORATOR ARE LEAKING!! OBVIOUSLY, THERE IS AN ISSUE HERE. I'M CURRENTLY WAITING TO HEAR FROM THE DEALER TO MAKE SURE THIS NEW UNIT IS COVERED UNDER MY EXTENDED WARRANTY. ALL OF THIS ON A 3 YEAR OLD NEW CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228394June 29, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL A ACCIDENT BUT AIRBAG DIDN'T USE, AND THEN I REPAIRED THE CAR, REPLACED THE DOOR. YESTERDAY I WENT TO DEALER TO SELL MY CAR, THEY TOLD ME THIS PROBLEM, BUT IT IS NOT MINE, THE VEHICLE SHOULD BE RECALLED, AND MY ELECTRONIC CONTROL SYSTEM, VEHICULAR AUDIO SYSTEM CABLE DOESN'T WORK TOO. MY FRIEND WAS INJURED AND WENT TO EMERGENCY ROOM, IT COSTED THOUSAND OF DOLLARS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11228436June 29, 2019
STRUCTURE:BODY
THERE IS A ROTTEN SMELL IN THE REAR TRUNK EVERY TIME WHEN/AFTER IT RAINS. FROM MY OBSERVATIONS, THE ODOR IS COMING FROM THE SPARE TIRE WELL, NOT THE TRUNK LINER. THE ODOR CAN BE REMOVED BY SPRAYING ODOR REMOVER AND HAVE IT VENTILATED. HOWEVER, THE NEXT TIME WHEN IT RAINS, THIS ODOR COMES BACK AGAIN. I AM AFRAID THAT THIS REPEATED ISSUE INDICATES WATER CLOGGED SOMEWHERE BENEATH THE SPARE TIME WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228447June 29, 2019
UNKNOWN OR OTHER
BOUGHT CAR DECEMBER 22 2016 IN JUNE 2019 AC SYSTEM BROKE DOWN DEALER SAYS CAR IS OUT OF WARRANTY WE CANT HELP YOU I BELIEVE THIS IS UNFAIR AND HONDA FINANCIAL WANTS ME TO CONTINUE PYING FOR A VEHICLE THAT I BELIEVE IS A LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228243June 28, 2019
AIR BAGS
AFTER THE RECALL APPOINTMENT ON 5/3/2019,THE SIGN "ABS" STILL COMES ON ALL THE TIME IN THE PANEL.BESIDES,THE AUTO AUDIO SYSTEM FAILS WHEN THE IGNITION IS ON. WHEN THE CAR IS NOT ON THE AUDIO SYSTEM COMES ON AGAIN. THIS MAY BE CHECKED BESIDES THE ABS SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228283June 28, 2019
UNKNOWN OR OTHER
PURCHASED 2017 HONDA CIVIC NEW FROM DEALERSHIP WITH STANDARD NEW CAR WARRANTY. AT 41,000 MILES AIR CONDITIONING STOPPED WORKING. BROUGH VEHICLE TO DEALERSHIP AND WAS TOLD NEW COMPRESSOR WAS NEEDED AND REPAIR WOULD COST $986 + TAX. BOUGHT VEHICLE BECAUSE OF REPUTATION FOR RELIABILITY. SOMETHING LIKE THIS HAS NEVER HAPPENED BEFORE AND DEALERSHIP EVEN ADMITTED THAT THERE HAS BEEN A SEVERE PROBLEM WITH AIR CONDITIONING COMPRESSORS FOR THIS PARTICULAR YEAR AND MAKE VEHICLE. AFTER SEARCHING INTERNET FOR INFORMATION I CAME TO REALIZE THAT THIS IS TRUE AND WONDERED HOW MANY OTHER CONSUMERS WERE FACED WITH THE SAME TYPE REPAIR COSTING OVER $1,000? FILING THIS COMPLAINT SO THAT WORD GETS OUT AND SOMEONE CAN FINALLY HOLD HONDA ACCOUNTABLE FOR SELLING A PRODUCT WITH A KNOWN DEFECTIVE COMPONENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223057June 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TOUCH SCREEN PANEL THAT CONTROLS THE ENTIRE SETTINGS OF THE CAR OVER HEATS AND BLOCKS OUT MAKING IT VERY UNCOMFORTABLE AND UPSETTING NOT BEING ABLE TO CONTROL YOUR /C SETTINGS OR YOUR RADIO AND YOUR PHONE. WE HAVE TAKEN OUR 2016 HONDA CIVIC TOURING THAT SAME YEAR BACK MULTIPLE TIMES IN REGARDS TO THIS ISSUE. HOWEVER EVERY TIME WE TOOK IT THEY WOULD REPLACE IT. SINCE THEN THE TOUCH SCREEN PANEL HAS SOME WHAT WORKED PROPERLY TO THE POINT WHERE IT WAS JUST SLOW IN FUNCTIONING BUT WORKABLE. THIS TIME ON JUNE 27, 2019 IT HAS COMPLETLY DONE THE SAME THING WE WERE FACING IN THE BEGINNING AND THIS IS STATIONARY AND IN MOTION, I HAVE TRIED RESETTING IT BY DISCONNECTING THE BATTERY AND JOINING CABLES TOGETHER AND IT JUST DIDNT WORK IT CONTINUES TO NOT WORK PROPERLY SINCE DAY OF PURCHASE.I WOULD LIKE FOR SOME ONE TO HELP US RESOLVE THIS ISSUE AND TO REPLACE OUR PANEL FOR A GOOD WORKING ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222969June 27, 2019
STEERING
TL* THE CONTACT OWNS A 2016 HONDA CIVIC. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND SEIZED. THE CONTACT CALLED RICK CASE HONDA (LOCATED AT 15700 RICK CASE HONDA WAY, DAVIE, FL 33331, (954) 388-1035) AND NOTIFIED THEM OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222674June 26, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 HONDA CIVIC. THE CONTACT STATED THAT THE EMERGENCY BRAKE BUTTON FAILED TO OPERATE. WHEN THE BUTTON WAS PRESSED, THE BRAKES DID NOT HOLD. ON ONE OCCASION, THE CONTACT PRESSED THE EMERGENCY BRAKE BUTTON AND THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,627.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222823June 26, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
ON JUNE 21, 2019, OWNER OF A 2018 HONDA CIVIC 5 DOOR HATCHBACK GRAND TOURING WAS DRIVING ALONG A 4 LANE DIVIDED HIGHWAY IN A 45 M.P.H. ZONE. SPEED WAS APPROXIMATELY 46 M.P.H. THE COLLISION MITIGATION BRAKING SYSTEM (CMBS) SUDDENLY ACTIVATED WITHOUT THERE BEING A VEHICLE OR PERSON IN FRONT OR TO THE IMMEDIATE EITHER SIDE FRONT OF THE CAR. THE CMBS WENT DIRECTLY INTO STAGE 3 ACTIVATION OUT A POSSIBLE 3 CMBS STAGES. THESE ARE: STAGE 1: VISUAL AND AUDIBLE WARNING STAGE 2: VISUAL AND AUDIBLE WARNING AND LIGHT BRAKE APPLICATION STAGE 3: VISUAL AND AUDIBLE WARNING AND STRONG BRAKE APPLICATION THIS ALMOST CAUSED OWNERS CAR TO BE REAR ENDED BY THE VEHICLE TRAVELING DIRECTLY BEHIND OWNERS CAR DUE TO THE VIOLENT AND STRONG APPLICATION OF THE BRAKING SYSTEM IN OWNERS CAR. REMEMBER, NO CARS TO FRONT OR IMMEDIATE FRONT SIDES OR A PERSON IN THOSE POSITIONS EITHER. THE APPLICATION OF THE CMBS CAUSED AN EXTREMELY DANGEROUS SITUATION THAT COULD HAVE RESULTED IN INJURY TO THE OWNER OF THE 2018 HONDA CIVIC OR THE DRIVER OF THE VEHICLE DIRECTLY TO THE REAR OF OWNERS' VEHICLE. VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER TO REPORT THIS INCIDENT. DEALER STATES COMPUTER GLITCH IN DATA SYSTEM. NO CODES ASSOCIATED WITH THIS EVENT WERE FOUND. AND A VERBAL STATEMENT FROM TECHNICIAN OF 'THESE THINGS HAPPEN'. NOT VERY SATISFACTORY ANSWER WHEN THIS INCIDENT COULD HAVE CAUSED AN ACCIDENT. VEHICLE WAS BROUGHT TO SHOP IN CONJUNCTION WITH A HOPEFULLY SEPARATE ISSUE THAT WILL BE REPORTED SEPARATELY. THE TECHNICIAN CLEARED ALL CODES AND TEST DROVE VEHICLE FOR 2 MILES. TECHNICIAN STATED SHE COULD NOT DUPLICATE PROBLEM AND RELEASED CAR. OWNER HAD TO RETURN TO SHOP TO HAVE TECHNICIAN SET THE SYSTEM SO THE CMBS COULD BE MANUALLY DEACTIVATED AGAIN AS WHEN VEHICLE WAS BROUGHT INTO SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222405June 25, 2019
ELECTRICAL SYSTEM
THIS VEHICLE HAS A DEMOBILIZER UNIT THAT CONTROLS VEHICLE STARTING AND IS CONNECTED TO KEYS , WHEN UNIT GOES BAD THERE IS NO WAY TO START VEHICLE WITHOUT IT BEING REPLACED AND REPROGRAMMED BY HONDA , THERE ARE UNFORTUNATELY NUMEROUS THINGS THAT CAUSE THIS PROBLEM INCLUDING JUMP STARTING IR EVEN DISCONNECTING BATTERY , WHEN THIS HAPPENS CAR IS IMMOBILIZED AND STRANDED WITH NO WAY TO FIX , WHEN BROUGHT TO DEALER FOR THIS ISSUE WE WERE TOLD PART WAS ON NATIONWIDE BACK ORDER , I BELIEVE THIS IS A COMMON PROBLEM WITH THESE CARS THAT THEY ARE AWARE OF AND DO NOT TRY TO REMEDY OR HAVE PARTS AVAILABLE , CAR HAD TO BE TOWED TO DEALER AND IS NOW WAITING WHO KNOWS WHEN FOR PARTS NOT TO JE BACK ORDERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222527June 25, 2019
UNKNOWN OR OTHER
THE HONDA TECHNICIAN AT MANLY HONDA, SANTA ROSA, CA, SAID THAT THERE IS A FAULT IN THE ANTI-THEFT SECTION, CAUSING THE CHARGING SYSTEM TO NOT FUNCTION PROPERLY, SUCH THAT THE CAR CANNOT START AFTER A FEW HOURS OF NOT DRIVING. HE SAID THEY WERE INCAPABLE OF FIXING IT. THIS ISSUE BECAME PROGRESSIVELY WORSE OVER A THREE YEAR PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222219June 24, 2019
WHEELS
AS I DROVE THE CAR OFF THE LOT THEY TRIED TO SAY IT ''TWAS BAD TIRES THEY REPLACED IT WHEN IT WAS REALLY THE WHEEL BEARINGS. AND I'M IN FINANCE WITH NO BACKGROUND IN CAR MECHANICS AND I KNEW THERE WAS SOMETHING WRONG AS SOON AS I DROVE OF THE LOT. AND THEN THEY TRIED TO SAY WHO WOULD HAVE KNOWN BUT SEVERAL OF MY FRIENDS AND MECHANICS SAID IT WASN'T OBVIOUS SO THEY FIXED IT. I THEN TOLD THEM BEFOREHAND I GOT THE VEHICLE PURCHASED THAT I REQUIRED A STATE INSPECTION TO MAKE SURE IT FELL UNDER THE INSPECTION RULES OF TEXAS AND THEY SWORE AND SIGNED OFF ON PAPERWORK THAT THIS WAS DONE ON TWO SEPARATE WORK FORMS. WELL WHILE I WAS DRIVING I WAS RAN OFF THE ROAD AS MY HORN DIDN'T FUNCTION AT ALL AFTER THEY HAD SWORN THEY HAD DONE TWO INSPECTIONS AT THIS POINT AND I HAVE THE PAPERWORK TO PROVE IT. I COULD HAVE LOST MY LIFE IN AN ACCIDENT IF I HAD NO DROVE OFF IN THE SHOULDER AND THE. I COME BACK TO THE DEALERSHIP AND THEY TRY TO SAY IT WASN'T THEM AND THAT IT COULD HAVE STOPPED WORKING ON ITS OWN WHICH I FIND VERY SUSPICIOUS. THEY THEN THREATENED TO NOT FIX MY CAR WHEN I SAID THREE NEEDED TO TAKE THE CAR BACK AS THEY ARE NOT LIVING UP TO THE STANDARDS SET DORTRH. I ALSO HAD THE CAR STEREO AND ELECTRONICS GO WILD AND THEY WOULDN'T STOP URNINF ON MUSIC AND TURNING IT TO MAX VOLUME AND IT WOULDN'T STOP TIL I SHUT THE CAR OF WHIC IS SUPER DISTRACTING WHEN I'M TRYING TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222259June 24, 2019
UNKNOWN OR OTHER
THE AC KEEPS GOING OUT. I HAVE TO HAVE THE COMPRESSOR REPLACE TWICE AND 2 OTHER PARTS REPLACED TWICE. THE FREON STARTS TO BLOW OUT OF THE VENTS INTO THE PASSENGER COMPARTMENT. THIS IS DANGEROUS I ALWAYS HAVE MY KIDS WITH ME. WE ALWAYS HAVE INFECTIONS THAT CAN BE ATTRIBUTED TO BREATHINNG IN THIS FREON. EVERY YEAR IT GETS FIXED IN THE SUMMER. IT WORKS FINE FOR OYR 2 SUMMER MONTHS THEN I DONT HAVE TO USE IT THAT OFTEN BUT AS SOON AS THE HEAT ROLLS UP AGAIN I TAKE IT IN FOR A CHECK AND IT HAS NO FREON LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222271June 24, 2019
AIR BAGS
TAKATA RECALL. I HAVE CALLED ABOUT THE RECALL AND WAS TOLD THAT HONDA WILL CALL ME BACK. IT WAS HONDA THAT I CALLED. SINCE THEN THE AIRBAG ON MY HONDA HAS DEPLOYED FOR NO REASON. I CALLED AGAIN AND STILL HAVE NOT BEEN HELPED. IT DEPLOYED WHILE I WAS AT A RED LIGHT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11222332June 24, 2019
UNKNOWN OR OTHER
MY AC IS NOT WORKING PROPERLY ONE VENT IS MORE COOLER THAN THE VENT THAT IS ON THE DRIVER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221715June 21, 2019
STEERING
SO I JUST BOUGHT A 2016 HONDA CIVIC LX 2.0 USED TODAY WITH 26,000 MILES. THE DEALERSHIP WAS A LITTLE OVER AN HOUR AWAY AND ABOUT 30 MINUTES INTO MY DRIVE HOME I NOTICED THE STEERING FELT LIKE IT WAS STICKING ON THE HIGHWAY AT AROUND 65MPH. IT FELT NOTCHY AND STICKY LIKE I HAD TO USE A LITTLE FORCE TO START BEING ABLE TO STEER AGAIN. WHICH CAUSES YOU TO OVERCORRECT A BIT. THIS IS A HUGE SAFETY CONCERN ON THE HIGHWAY. I LOOKED IT UP AND THERE'S LIKE THOUSANDS OF PEOPLE TALKING ABOUT THE EXACT SAME PROBLEM.. THE SOLUTION SEEMS TO BE A NEW STEERING RACK ASSEMBLY...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221749June 21, 2019
FUEL/PROPULSION SYSTEM
FUEL GAUGE INVERSES. THE FUEL GAUGE METER LIGHTS UPSIDE DOWN USALLY WHEN I WASH MY VEHICLE OR WHEN THERE IS ALOT OF MOISTURE IN THE AIR. I PUSH ON THE CLEAR PLASTIC TO FIX BUT IT GOES RIGHT BACK IN THE WRONG POSSITION AGAIN. IT IS VERY ANOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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