Honda Civic Complaints

16,711 consumer complaints on file.

#11441707November 26, 2021
UNKNOWN OR OTHER
Driving at 60MPH, heard a loud bang followed by an increase in wind noise. After pulling over, saw that the sunroof had a large hole in it with most of the broken glass falling into the sunroof soft cover. The remaining glass had a spider-web like pattern all the way to the border. There was no evidence of any foreign object in the sunroof area or any impact/collision. The car was not being driven under trees or other overhangs. There was rain in the vicinity, but no hail. Temperature was 45-50 degrees Fahrenheit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441767November 26, 2021
UNKNOWN OR OTHER
My AC stopped blowing cold air in October 2021. The car has 32,000 miles. (There is an error in the dealer report.) I brought the car to an independent mechanic. He said he could not fix the problem because only Honda dealers have the proper coolant for the system. The dealer said the front of the compressor is leaking at the gasket and needs to be replaced at a cost of $1350. This seems to be a common problem in this generation of Honda Civics. Honda has extended the warranty for the condenser, but not the compressor. They need to extend the warranty for the compressor as well. This is an unhealtful situation because leaking freon is not good and because now I have to drive with the windows open and breathe in the exhaust of other cars. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441681November 25, 2021
ENGINE, ELECTRICAL SYSTEM
Coils and spark plugs getting rust/wet by water intrusion causing emisions problems the car is unable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441572November 24, 2021
PARKING BRAKE:CONVENTIONAL
The contact owns a 2020 Honda Civic. The contact stated that while the vehicle was in park in the driveway idling and unattended with the emergency brake engaged, the vehicle rolled down the driveway and crashed into a tree. There were no reported injuries, no police report, fire or air bag deployment. The vehicle was towed to an independent repair shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11441474November 23, 2021
AIR BAGS
The contact owns a 2014 Honda Civic. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Upon investigation, the contact learned that the vehicle was equipped with Takata air bags. The vehicle was taken to the dealer and diagnosed that the driver's side air bag inflator was faulty. The driver's side air bag inflator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 128,716.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441388November 22, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I had rear brake driver side light change on Tuesday November 16, 2021 at the Hondas dealer Downtown Los Angeles. On Wednesday November 17, 2021 the 3rd rear brake light started a fire in my truck. The light bult overheated melted the cover, burned the fuse and my dress and suit in the trunk started to burn. It smelled horrible. I immediately called the dealer and Honda. The dealer made a diagnosis that the fuse burned but they cannot explain why or if it will happen again if it gets replaced. I am paying $496.62 to the dealer for repair but they cannot determine what cause it? I am very upset because my son is 2 years old and he seats in the rear. I am a single mother and I was dropping him to school when this happened. I don't imagine being exposes to fire or any safety hazard. The driver rear breake light was previously replaced on February of 2021. I found it strange and asked the dealer why is it being replaced too many time and just one side but they cannot explain why. I want an investigation or some kind of explanation why my vehicle catch fire. I dont know if Honda is manufacturing vehicles with faulty electric wire in the trunk causing fires and damages. I want to prevent future deaths. It was a very scary, stressful situation, traumatic experience. My dress has a hole and my suit inside the truck were damage expenses adding to $1,512.00.Please help me investigate this matter. Thank you.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11441360November 22, 2021
SERVICE BRAKES
The contact's son owned a 2019 Honda Civic. The contact stated that while her son was driving at 30 MPH, the brake pedal inadvertently engaged on its own three times. The contact stated that there were no other vehicles around the vehicle. The brake warning light illuminated. The contact stated that as her son was attempting to veer to the side of the road, the vehicle inadvertently accelerated and crashed into the fire hydrant. The contact stated that the vehicle rolled over twice and landed on its wheels on the road. The contact's son was able to exit the vehicle through the front passenger side door. The contact's son sustained a laceration on his face, a laceration on his arm, and severe pain on the abdomen and shoulders. The contact stated that she took her son to the nearest hospital. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 62,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11441362November 22, 2021
STEERING
The contact owns a 2016 Honda Civic. The contact stated that while operating the vehicle, the steering wheel had experienced minute levels of stiffness and stickiness when attempting to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441365November 22, 2021
STEERING
Around 40,000 miles, we first noticed a sort of bump or detent when trying to steer straight ahead at highway speeds. The car will drift to the right or left. When the driver attempts to steer back into the lane, resistance is felt at Top-Dead-Center, the demarc between left and right. To overcome the resistance, extra force must be used and that causes an oversteer condition in the opposite direction. I reported this problem to the dealership at 46976 miles, which was within the extended warranty coverage. They failed to report it to the warranty company or American Honda. I reported the issue again at mileage 59277, after it became much worse and much more dangerous. So far, my dealership has refused to cover the problem under manufacturer's warranty or extended warranty. Over the past year, I've driven this car less than 1000 miles because I am afraid it will get me killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441053November 19, 2021
STEERING, TIRES
The contact owns a 2019 Honda Civic. The contact stated that while driving at 60 MPH, the steering wheel inadvertently lost power steering functionality. Several unknown warning lights were illuminated. The contact stated that extra effort was needed to steer the vehicle while driving to her residence. The vehicle was towed to the dealer who diagnosed that the steering rack needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440502November 15, 2021
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
The contact owns a 2017 Honda Civic. The contact stated that the vehicle was taken to the local dealer for an oil change and the contact was informed by the service tech that there was a lubrication leak underneath the passenger’s side of the vehicle. The local dealer replaced the half-shaft to fix the failure. The contact stated that several months later the failure recurred. The contact took the vehicle back to the dealer and the half-shaft was replaced 4 more times however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage is approximately 5,877. Consumer stated the report from field engineer done on 11/12/21 stating that there is a leak in bearing for the half shaft but it’s not there problem no repair authorization, happened also again on 12/10/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440302November 13, 2021
SERVICE BRAKES, UNKNOWN OR OTHER, SUSPENSION
2125 miles on this Type R, fresh off the show room floor. At low speed turning into the slight dip in my driveway, the suspension in Sports Mode flexed enough for the driver side tin rotor back plate at the driver front wheel to get caught on the lower control arm. Drove it to Honda, and yes, they confirmed that this had happened, that the thin tin plate had indeed become stuck on the LCA! Screeching like you cannot believe b/c when this happens, the top of the plate is flexed onto the top of the brake rotor and it goes metal to metal. Honda told me they have no idea how this happened but myself, a professional mechanic can clearly see exactly what happened. Honda tried to bill me for this warranty repair to the tune of $475. I told them "NO!" They backed down. Yes, this vehicle is available for inspection any time you want. And yes, I can make the problem happen again just by hitting the dip while making a left-hand turn into my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440209November 12, 2021
TIRES
The contact owned a 2020 Honda Civic equipped with Continental tires, Tire line: Conti Pro Contact, Tire size: 235/40/R18, and DOT number: af2rwd3w. The contact stated while driving at 75 MPH, the rear passenger side tire blew out suddenly which the vehicle started to drift to the right of the road and go over and crash into a medium near oncoming traffic. The contact was able to place a spare tire on the vehicle for the contact to continue to drive to their residence. The contact took the vehicle to an auto body shop that inspected the vehicle and declared the vehicle a total loss. The contact was concerned that the failure that occurred with the vehicle was a defect on the tire that had blown out. The tires were the original equipment on the vehicle The manufacturer was made aware of the failure. The failure mileage was 11,045.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11440248November 12, 2021
ENGINE
As I was driving down the road my car began to smoke and I noticed it was overheating at a stop light. I managed to be able to pull off of the road before the smoke got any worse. It may have had the potential to cause a fire. I was able to fill it with enough fluid to manage to take the car to my house so we could take a closer look at the issue. We found that there was coolant leaking out of the engine block and that there is a known service bulletin for the issue that has been released by Honda. It was apparently only applicable to cars that were less than 10 years old to cover under warranty. Given that my car only has 81,000 miles on it I would expect it would be covered under this warranty but they are telling me they will not cover any of the costs at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440096November 11, 2021
ELECTRICAL SYSTEM
It took 4 tries before my car would start. I went to auto zone to have the battery & alternator & starter tested. Battery was dead so I had it replaced. A week later, it took 4 tries before my car would start. I took it to auto zone for testing again. Alternator was bad so I got it replaced. A week later it took 3 tries before my car would start. I went to auto zone for testing again. Alternator was bad so I had a shop replace it again. A couple days later my car wouldn't start. I was stranded & needed to get to work. The mechanic that replaced the alternators for me came to my rescue. He tested & looked up the problem. He thought the sensor on the black terminal of the battery was bad. I ordered 1 & got it replaced. My car wouldn't start the next day after work & I was stranded again. The mechanic told me to unplug the black sensor so that my car would start & I could get home safely. The next day I took it to the shop & more tests were run. Finally he told me that I need to go to a dealership & tell them I need a TSB firmware update & that there was nothing he could do for me. Honda needs to be held accountable for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440132November 11, 2021
ENGINE, FUEL/PROPULSION SYSTEM
There is fuel leaking into engine oil and thinning it out. My mechanic said there's a software issue causing it but a recall hasn't happened for it. It's hurting my car performance and making my car speed up faster even when breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440137November 11, 2021
STEERING
Steering wheel locked while driving vehicle and was unable to turn wheel. Dealer confirmed steering failure caused by faulty electronic power steering motor. Dealer corrected issue by replacing the electronic power steering rack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440158November 11, 2021
SERVICE BRAKES, ENGINE, POWER TRAIN
Started my car in neutral with the parking brake engaged. The car took off by itself up a curb over a hill and struck another vehicle. I managed to get back in the vehicle and applied the brakes but the brakes did not respond. And my car was serviced at Freeway Honda in Santa Ana three days prior to the accident. I reported the problem with the brakes, they did a brake service, but they did not properly diagnose the issue and fix it. They told me they couldn’t find any problems and release the car back to me. Three days later it was in an accident and the brakes failed. Now freeway Honda has stated that they finally diagnosed the issue with the brakes, but they are refusing to fix it free of charge even though they have been deemed liable for the accident. My rear shocks were also damaged due to the impact of going up the curb and State Farm is investigating that to see if they will be paying for the repair and replacement of the shocks.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11440090November 10, 2021
ENGINE
Clutch failure resulting in a non-moveable vehicle in heavy traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439697November 8, 2021
POWER TRAIN
Car without notice started going under 20 mph and then under 2mph. Towed to Proctor Honda in Tallahassee FL for diagnosis and they said the transmission is inoperable and the internal components failed which is the exact same problem that is stated in the other 2014 Honda Civic recalls. They claim this VIN is not one of the recalled VINS i believe it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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