Honda Accord Complaints

25,389 consumer complaints on file.

#11561608December 23, 2023
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
No warning lamps were on. Took the car to Honda of Murfreesboro TN I was told I had a blown head gasket fluid around cylinder 2 but my car has never ran out never had a issue I started to hear liquid bubble in dashboard turbo had to be replaced didn't fix the issue spark plugs are being replaced often to keep lamps off and car functions working properly antifreeze is being monitored because it's burning rapidly car goes into limp mode when you get up to certain speed on highway or when you go to pull out into traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561612December 23, 2023
FUEL/PROPULSION SYSTEM
I was driving on the interstate when the car started to sputter like it was about to kill then several warning lights came on. The check engine light, the steering light and the road traction lights. I got off on the nearest exit and call the tow truck because I was afraid to drive it. It was hesitant to start. I had my new born grandson and daughter with me at the time. This was a very scary situation!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561642December 23, 2023
UNKNOWN OR OTHER
The Infotainment System linked pixel 6 phone freezes. The icons for selecting navigation or other feature freezes. The car has been taken to the dealership twice. Unfortunately, the issue still persists. To resolve, the phone needs to be disconnected and reconnected multiple times for Android Auto icons to work properly. This can cause issues and risk when driving and need to change navigation icons and directions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561462December 22, 2023
STEERING
The contact owns a 2013 Honda Accord. The contact stated while driving 30 MPH, the power steering became inoperable. The contact stated that the vehicle was difficult to steer. The contact stated that the steering wheel was pulling to the left. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who replaced the power steering unit. The local dealer was not contacted. The manufacturer was not notified about the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561512December 22, 2023
SERVICE BRAKES
ABS control module went out, causing all of my dash lights to turn off and on intermittently. On top of that, car isn’t braking properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561571December 22, 2023
STEERING
Pretty sure it has something to do with the electrical power steering. The car will randomly steer to the left by its self it will do it driving or just running it does it all the time. I have videos and paper record of eveything from multiple sources. It could kill somebody and hurt others in the process. It wouldn’t let me upload the files. If they are needed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561234December 21, 2023
ENGINE
I spoke with Josh (Service Manager) on 02/22/2023 after coming back to the dealership after the scar stalled while driving on Interstate 635. Almost getting in an accident and trying to drive the car back to the dealership, the car began bucking once again and wouldn't go pass 40 miles an hour on an interstate where the speed limit reaches 70 MPH. I called and spoke to Mr. Rey, the service advisor an explained I was coming in. I arrived and told him I wanted to speak with the service manager immediately, he informed me to give him a minute. I stated to Josh that this was unacceptable and for me to be a loyal customer to where since I've been in Texas for over two years, my car has been serviced there and I have a complete record to show that. All maintenance has been completed and things that aren't, plans are made with Mr. Rey to complete them at a later time that works for my budget. After talking with him, I was told to wait in the waiting room while he looked a few things. After an hour, Mr Rey, comes and said that Josh had two options. To trade out of my car or pay $1495 to have the head gasket fixed instead of paying $2995.00 before taxes. After going back and speaking with Josh, I explained I shouldn't have to pay that because his guys messed up to where you guys have already had to come out of pocket $1500. If he messed up again, that is your problem not mine so I shouldn't have to pay that. He basically said that we already spent money and not putting more into it but I kept telling him, that it was an issue they caused. You took liability for it already when you paid for the first incident then you come back saying, "oh trade out it"? He stated that was all he could offer, so after I ask Mr Rey to bring my car around and explained to Mr. Rey (Because Josh was becoming disrespectful).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561313December 21, 2023
FUEL SYSTEM, OTHER
The contact owns a 2017 Honda Accord. The contact stated that while starting the vehicle, the vehicle delayed starting. Additionally, the contact stated while driving 15-20 MPH, several unknown warning lights illuminated, and the vehicle started stalling while parking in the driveway. The contact was able to park the vehicle. The contact stated while driving 25 MPH with the hazard lights, the vehicle was stalling. The contact pulled to the side of the road. The contact then drove to an independent mechanic at slow speeds. The independent mechanic diagnosed that the fuel rail pressure was significantly low. The mechanic determined that the high-pressure fuel pump (HPFP) had failed and needed to be replaced. The vehicle was repaired at the contact's expense. The contact related the failure to NHTSA Campaign Number: 19V060000 (Fuel System, Other). The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The failure mileage was approximately 49,631.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561037December 20, 2023
SERVICE BRAKES
The brakes failed on the highway twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561125December 20, 2023
ELECTRICAL SYSTEM
The 2018 Honda Accord Hybrids suffer from a critical electrical design flaw which has left me stranded in dangerous positions on the roadside multiple times. In a normal gasoline powered vehicle, when the ignition is on, the engine is running and the alternator is generating current to charge the battery and keep it in good health. However, with Honda's Hybrid system, even with the ignition on the engine does not engage and as a result it does not keep the battery at a healthy charge. Honda could easily detect high current draw on the 12v electrical system (like a tire inflator e.g.) and start the gasoline motor when needed, but they have chosen not to do so letting the vehicle's battery drain to a dangerously low level which has other adverse effects on the car's safety systems. LKAS and TPMS systems have reported erroneous messages when this condition occurs. If there were a way to ensure the gasoline motor stayed on for roadside service tasks that would solve this issue, but currently in all modes the engine will shut off after running for a time, allowing the battery to be drained and damaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561127December 20, 2023
ELECTRICAL SYSTEM
Info Entertainment System. It was going on and off I took it to Honda and the price was well over $1,200. I have taken my car for maintenance only to Honda and think that at 120,000 miles after I replaced the starter a month before that this car should be working in full condition. I am a senior and now the radio Bluetooth cameras are no longer available. Called Honda customer service to ask for help I know 2013 was the first year they used this system because I have and XL Accord. when I called the Rep she said honda had a Goodwill program and sure they could help me ,then the second girl called and customer service and said please send me your car dealers mechanic price and Diagnostics. I scan them in and sent it to her Next day the third person in customer service called and said oh I'm sorry you are over the 90,000 warranty. But I told her customer service lady number One never said anything about the Goodwill program being s 90,000 mile warrenty. A bulony story. No help either from the email I sent to a Mr Corbin VP vomplaunts. now I have to drive around and as a senior I would like to have my cameras working anda radio. Bluetooth . I have no working camera and all the maintenance I have done on the car I am really upset I do not have any of it and I cannot go very far for example when a family member got very sick I could not travel in dark to that area because the car is not helpful without that connection.. Yes I can use the GPS on my phone but it is ridiculous that now that I have paid this car off that at 120,000 miles I'm going to have to get rid of it and I just can't afford a new one. They should fix it for less than $1,300. As a senior I really need the cameras working and I've never heard of any car without a radio. I know now that the younger cars also have the info system problem on recall. Mine should also be on that recall list. Can you help? I feel they left me rude, without even a sorry or suggestion
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560847December 19, 2023
ENGINE
The contact owns a 2011 Honda Accord. The contact stated while driving approximately 65 MPH, the check engine warning light was flashing. The contact stated that the vehicle was vibrating and was losing motive power. The contact drove the vehicle back to the residence and later had the vehicle towed to a local independent mechanic. The contact stated that the mechanic diagnosed the vehicle, and the contact was informed that the piston rings needed to be cleaned. The mechanic replaced the spark plugs as well. The vehicle was repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to a Class Action Lawsuit regarding the piston rings fouling the spark plugs and causing poor engine performance. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560862December 19, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Good afternoon. I am contacting you because the dealer is not doing their job. For half a year of owning a car, we visited more services than we drove the car. The reasons for this: the steering wheel shook when driving this car from the very beginning, because the chassis was faulty. When braking, sounds and creaking are heard as if the car's chassis is shaking. The dealer said this is how it should be, but I know it shouldn't be this way. From the very beginning, the driver's front left wheel behaved incorrectly when driving at any time (the reason for this) was that the suspension system was not working properly. and all this is conveyed to me by the shaking steering wheel. The dealer says that's how it should be. (not true) Lately all the lights on the dashboard have been giving errors, including the check engine light. While driving on the road, we almost had an accident because all the lights on the dashboard lit up and the car itself stopped right on the road where there were a lot of cars. and the children were sitting in the car. we almost had an accident. 5 minutes later the car started and we drove off. Over the past six months this has happened 10 times. Solve the problem or we will go to court. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560951December 19, 2023
UNKNOWN OR OTHER
Failed VSA Module. Affects the ABS and connected systems. Safety risks: reduced safety due to skidding, reduced steering control during braking, accelerated tire wear, tire deformation, increased breaking distance, wrong brake force distribution, error codes on dash, and decreased function of other systems that rely on ABS. Honda dealer confirmed the issue and said this was very common in accords around the same year. Error codes on dash that appeared were traction control, ABS, power steering, and E-brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560772December 18, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Accord. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V314000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560508December 17, 2023
SERVICE BRAKES, SEAT BELTS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The 2023 Honda Accord Sport Hybrid has 8302 miles and it had complete brake failure. We had just refueled the car and moving away from the pumps, the pedal sank to the floor. I pumped the brakes several times and was able to stop the car. This was at about 3MPH. Received a message on the dash that the brakes were compromised and not to drive the car. Shut the car off and restarted. The brake pedal was spongy. We drove home (about 2 miles) very slowly, using the brakes minimally. When I got home, I shut the car off. I decided I wanted a picture of the dash warning, but it didn't return. Went for a very low speed drive to try to duplicate the problem, but it seems normal now. Bringing to original dealer, 12-17-2023. We've had several other issues related to the parking brakes and cruise control on 11-13-23. Brought to dealer on 11-16-23 and they were unable to fix due to part shortage. They failures displayed are: 1 - BRAKE SYSTEM - parking brake not available. 2 - BRAKE SYSTEM - Brake hold system problem. 3 - adaptive cruise control system problem. The drivers side rear seatbelt will not retract. Brought to dealer waiting for part to repair. We are fortunate this happened in a parking lot with little traffic. If this happened on a roadway at speed I would have no way to slow the car. This is a Hybrid so I am not able to downshift, the parking brake is not functioning due to previous problem and the electronic drive doe not provide compression braking if I shut the car off. I would be happy to answer any further questions you may have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560510December 17, 2023
ELECTRICAL SYSTEM
Back-up camera stopped working. Screen is completely black when vehicle is in reverse. No warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560573December 17, 2023
SERVICE BRAKES
Multiple safety lights on dash including brakes, ABS, power steering, traction control. Multiple incidents where vehicle braking exceeded safety standards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560444December 16, 2023
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
I was driving at 40mph and the vehicle was driving normally when it abruptly lost all power. There was no acceleration when the accelerator was pushed and I had to guide the vehicle to the side of the road. When the car stopped, a brake warning appeared and instructed me to see the dealer. I turned the car off and it would not restart for about 30 seconds. It finally restarted and I was able to drive the short distance home, however the brake warning remained on the dash. I just had the car towed to the dealer. The road conditions were clear and dry and I had no previous problems with the car. Brake warning: "Brake system: Brake system problem. Brake performance may be reduced. See your dealer." Thankfully I had not yet entered the highway where the car's rapid deceleration could have caused an accident at highway speeds and jeopardized the safety of those in my vehicle and others on the roadway. I read that there has been a very limited recall on accord hybrids due to similar issues (NHTSA CAMPAIGN ID Number: 23V588000) and I believe this issue should be further investigated to determine whether the problems are more widespread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560136December 14, 2023
ELECTRICAL SYSTEM
The battery charging sensor failed about 1 month ago. A message on my dash displayed a serious waring to "Check Charging System" to prevent a sudden loss of power and control of my vehicle. I checked the charging system and found it in working order - but the battery sensor had failed so I replaced it, and the problem was solved. I called Honda @ 800 999-1009 and they told me that although the same year, make and model had been recalled for the same defective part that my VIN wasn't included in their recall and they would not reimburse me for the cost of the defective part I replaced ($33.69) until I received a notice that my VIN was included in their recall. I respectfully request that NHTSA follows up with Honda to ensure all affective vehicles are included in their recall. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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