GMC Yukon Complaints

6,462 consumer complaints on file.

#11398073February 26, 2021
EXTERIOR LIGHTING
BOTH REAR TAIL LIGHT ASSEMBLIES WENT BAD. THE LEFT ONE IN APRIL OF 2019 AND THE RIGHT ONE IN JANUARY OF 2021. SERVICE ADVISORS IN THE 2 DEALERSHIPS I DEAL WITH CLAIM THE DO NOT KNOW ANYTHING ABOUT IT. YET A NUMBER OF REPAIR SHOPS ON THE INTERNET KNOW OF THIS PROBLEM IN 2015 TO 2019 YUKON'S BECAUSE THEY REPAIR THEM. FUNNY THAT GM DOES NOT. I SENT THE 1ST ONE OUT AND IT WAS REPAIRED FOR WELL UNDER THE COST OF A NEW ONE. I COMPLAINED AGAIN TO THE SERVICE ADVISOR ABOUT THIS ONE TO NO AVAIL. GOING TO SEND IT OUT FOR REPAIR AS WELL. INCIDENTALLY THEY COVER THE REPAIR WITH A LIFETIME WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397494February 23, 2021
SERVICE BRAKES
THE BRAKES STOP WORKING. BRAKE ASSIST COMES ON. WHEN I PRESS THE BRAKES YOU CAN FEEL THE PUMP IS NOT WORKING AT ALL. THIS IS HAPPENING AT SLOW SPEEDS MOSTLY IN PARKING LOTS BUT IN FEAR OF IT HAPPENING WHEN GOING FASTER. THIS NEEDS TO BE FIXED ASAP- DANGEROUS TO DRIVE MY CHILDREN AROUND IN A CAR WHERE THE BRAKES JUST STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397286February 22, 2021
UNKNOWN OR OTHER
CRACKED DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397058February 19, 2021
AIR BAGS, STRUCTURE:BODY
WHILE DRIVING IN TENNESSEE ON A FAMILY VACATION, WE HEARD A CRACK FROM THE FRONT AREA OF THE CAR AND THE PASSENGER SAW THE DASHBOARD HAD CRACKED. THE CRACK IS IN THE MIDDLE THOUGH I'M CONCERNED IT MAY INTERFERE WITH AIRBAG DEPLOYMENT. IT WAS A SUNNY DAY IN THE SUMMERTIME. THE INTERIOR TEMPERATURE WAS SET TO 76 DEGREES. WE WERE ON A SMOOTH HIGHWAY, GOING ABOUT 50MPH. WE DID NOT HIT ANY ROAD OBSTRUCTIONS OR HOLES. SINCE THE INITIAL CRACK OCCURRENCE, THERE HAVE BEEN SEVERAL LENGTHENING CRACKS, IN BOTH SUMMER AND WINTER, (OHIO) WHERE WE HEARD CRACKING SOUNDS BOTH DRIVING AND AT REST (PARKED BUT IDLING) I DON'T HAVE PICTURES AT THIS TIME, THOUGH I CAN PROVIDE CURRENT JPG'S IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395345February 9, 2021
AIR BAGS
RECEIVED ANOTHER NOTICE ABOUT THE AIR BAG RECALL HOWEVER GM STILL DOES NOT HAVE A REMEDY. HAVE ALSO RECEIVED A NOTICE THAT THE MANUFACTURER OF THE AIR BAGS HAS FILED BANKRUPTCY. WILL THIS EVER BE FIXED?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395277February 8, 2021
AIR BAGS
MY 2013 GMC YUKON XL HAS BEEN IDENTIFIED TO BE INCLUDED IN THE TAKATA AIRBAG RECALL. MY VEHICLE IS IN PRIORITY GROUP 9 ZONE A. I ONLY LEARNED ABOUT THE RECALL ON 8 FEBRUARY, 2021 FROM A THIRD-PARTY, CARFAX, NOT THE DEALERSHIP, GM OR CALIFORNIA DMV, WHERE MY VEHICLE IS REGISTERED. THIS IS 2.5 MONTHS AFTER GMS PETITION TO CANCEL THE RECALL WAS DENIED. SECONDLY, THE DEALERSHIP IS STATING IT CANNOT FIX MY VEHICLE AT THIS TIME DUE TO THE LACK OF REPLACEMENT PARTS AND IT CANNOT PROVIDE ME A TIMELINE OF WHEN THE PARTS WILL BE AVAILABLE. I HAVE REACHED OUT TO GM AS WELL AND THEY CANNOT PROVIDE ANY INFORMATION AND REFER ME BACK TO THE DEALERSHIP. I AM CONCERNED ABOUT PUTTING MY FAMILY'S SAFETY AT RISK BY CONTINUING TO DRIVE A VEHICLE THAT HAS A SIGNIFICANT SAFETY DEFECT DUE TO THE FACT THAT I CANNOT BE PROVIDED A TIMELY FIX TO THE PROBLEM. FURTHERMORE, I AM CONCERNED WITH THE DELAY IN NOTIFICATION AND THE MANNER OF NOTIFICATION. THE CURRENT SITUATION HAS LEFT ME WITH THE ONLY OPTION OF INCURRING THE ADDITIONAL EXPENSE OF SECURING ALTERNATIVE TRANSPORTATION FOR MY FAMILY WHILE I WAIT FOR AN UNDETERMINED AMOUNT OF TIME TO FIX THIS SIGNIFICANT SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394864February 5, 2021
STEERING
THE POWER STEERING LOCKS UP AND THE DISPLAY ON DASH READS POWER STEERING LOSETHIS HAS HAPPENED 6 TIMES AND EACH TIME I'VE HAD TO GO RESCUE MY WIFE THIS IS HER CAR. I FOUND OUT THAT I COULD REMOVE THE BATTERY CABLE FROM BATTERY TO RESET THE PROBLEM BUT IT ONLY LAST FOR A SHORT WHILE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390963February 1, 2021
UNKNOWN OR OTHER
MY CAR A/C HAS A LEAK AT THE CONDENSER, THIS IS A DEFECT KNOWN BY GMC, THEY ONLY EXTENDED THE WARRANTY UP TO 60,000 MILES AND 72,000 ON CADILLAC, MY YUKON ACTUALLY HAS 71,500. THE REPAIR FOR THE GMC DEFECTIVE VEHICLE A/C IS EXTREMELY COSTLY TO REPLACE THE DEFECTIVE PARTS AND OVERPRICED LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390914January 31, 2021
AIR BAGS, UNKNOWN OR OTHER
I RECENTLY PURCHASED A 2011 GMC YUKON FROM MY PARENTS. THEY ARE THE ORIGINAL OWNERS. THIS VEHICLE WAS KEPT UNDER THIER CARPORT AND NOT IN DIRECT SUNLIGHT. THE DASHBOARD HAS MULITPLE CRACKS. MOST CONCERNING IS THE CRACKS NEAR THE PASSENGER SIDE AIRBAG. WHAT IF I WERE IN AN ACCIDENT, THE DASHBOARD COULD BECOME SHRAPNEL IMPALING MYSELF OR MY PASSENGER. ALSO THE DEFECTIVE DASHBOARD COULD SPLINTER AND PUNCTURE THE AIRBAG MAKING THEM INEFFECTIVE. AFTER RESEARCHING THIS ISSUE, THERE ARE NUMEROUS COMPLAINTS AND EVEN LAWSUITS. I AM APPALLED TO KNOW YOU AND GMC ARE AWARE OF THE RISKS OF THE CRACKED DASHBOARD CAUSING GREAT BODILY HARM OR DEATH. YOU AND GMC HAVE DONE NOTHING TO REMEDY THE PROBLEM. I HAVE A 2002 HONDA ACCORD THAT SITS IN THE SUN AND THE DASHBOARD IS IN PERFECT CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390559January 28, 2021
SERVICE BRAKES, EXTERIOR LIGHTING, UNKNOWN OR OTHER
BRAKE LIGHTS CUTS ON AND OFF WHEN DRIVING AND THIRD BRAKE LIGHT IS OFF ON MY 2016 VEHICLE ALSO WHEN STEP ON BRAKES PEDAL SOMETIMES GOES TO FLOOR VEHICLE HARD TO STOP A FOR SURE DANGEROUS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389955January 26, 2021
ENGINE
FOULED SPARK AND EXCESSIVE DEPOSIT FORMATION IN THE PISTON RING GROOVES ALONG WITH EXCESSIVE ENGINE OIL CONSUMPTION. THIS IS NOT AN ISSUE OF NORMAL WEAR AND TEAR ON THE VEHICLE, BUT IS RATHER A KNOWN ISSUE DUE TO DESIGN DEFECTS WITH THE PCV SYSTEM, WHICH HAS NOT BEEN ADEQUATELY ADDRESSED BY THE MANUFACTURER. TSB 10-06-01-008M ADDRESSES THIS EXACT CONDITION. GMC HAS ADVISED ON THE APPROPRIATE CORRECTIVE ACTIONS TO ADDRESS THE ISSUES, BUT STILL REQUIRES CUSTOMERS TO BEAR THE COSTS OF CORRECTING THE DEFECT. VEHICLE HAS APPROXIMATELY 83,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389850January 25, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH REAR TAIL LIGHTS ARE INOPERABLE AND THE DEALER WANTS OVER $800 TO REPLACE. I'M OVER THE MILEAGE LIMIT FOR THE RECALL SO I'M OUT OF LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389013January 20, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 GMC YUKON .THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, A LOUD TICKING NOISE OCCURRED. THE CONTACT NOTICED A CODE WAS DISPLAYED ON THE INSTRUMENT PANEL: P3400 CYLINDER DEACTIVATION SYSTEM PERFORMANCE. THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389079January 20, 2021
ENGINE, POWER TRAIN
MY 5TH CYLINDER EXPLODED. I HAD A P0305 CODE FOR 5TH CYLINDER MISFIRE, TOOK INTO THE DEALERSHIP AND THEY REPLACED THE COIL PACK ON THAT CYLINDER ON 10/20/2020 AND 01/17/2021 THE 5TH CYLINDER EXPLODED CAUSE CHUNKS OF METAL TO BE THROWN THROUGH THE SIDE AND CAUSE A CATASTROPHIC ENGINE FAILURE. IT WAS STATIONARY IN A PARKING LOT BUT I WAS JUST ABOUT TO PUT THE CAR IN REVERSE TO DRIVE WHEN I HEAR A NOISE AND SHUT THE CAR OFF. UPON FURTHER RESEARCH THERE IS CURRENTLY A CLASS ACTION LAWSUIT AGAINST THE GM FOR THE HIGH FAILURE RATE OF 2010-2014 YEARS FOR VEHICLES THAT USED THE 5.3LITER ENGINES; THE 6.2 LITER ENGINE, THE ONE IN MY VEHICLE, WAS MANUFACTURED IN THE SAME PLANT AS THE 5.3 LITER. GM FAILED TO DISCLOSE TO THE PUBLIC OF THE KNOWN DEFECT TO THE ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388691January 18, 2021
AIR BAGS
VEHICLE RECALL DEALERSHIP REFUSED TO FIX IT AND TOLD US THAT THEY WERE NOT MAKING THE PARTS ANY MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387878January 13, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
SHORTLY AFTER PURCHASING THE VEHICLE IN SEPT 2020 MY ONSTAR MODULE FAILED. STARTED NOTICING WATER IN THE DRIVER FLOORBOARD. THE SHARK FIN ANTENNA IS LEAKING, CAUSING MAJOR ELECTRICAL FAILURES AND SHORTAGES. NO GPS, ONSTAR WON'T WORK. THESE FINS NEED TO BE RECALLED AND FIXED PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387475January 11, 2021
SERVICE BRAKES
IRREGULARITIES WHEN BRAKE IS PUSHED AT LOW SPEEDS. CAN FEEL VARIOUS ISSUES SUCH AS VIBRATING BRAKE PEDAL, STUTTERING NOISE, LOSS IN PRESSURE OF BRAKES AND NEEDING EXCESSIVE PRESSURE ON BRAKES TO STOP VEHICLE. THIS HAS HAPPENED 2-3 TIMES NOW, ONCE IN A PARKING LOT, IN A DRIVE THRU AND WHEN PULLING OUT/IN THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387220January 8, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC YUKON. THE CONTACT STATED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED STERLING MCCALL BUICK GMC (10422 SOUTHWEST FWY BLDG D, HOUSTON, TX 77074, (713) 776-4600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386660January 5, 2021
BACK OVER PREVENTION
TL* THE CONTACT OWNS A 2020 GMC YUKON. THE CONTACT STATED WHILE REVERSING, THE BACK OVER PREVENTION CAMERA WAS OBSTRUCTED AND THE CONTACT WAS UNABLE TO SEE A PROPER IMAGE WHILE THE VEHICLE WAS IN REVERSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SHELTON BUICK GMC, INC. (855 S. ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 266-2156) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMERA FUNCTIONED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386374January 4, 2021
AIR BAGS
ON JANUARY 3RD, 2021, I WAS DRIVING TO WORK ON SLUSHY, ICY SECONDARY ROADS. THE REAR END CAUGHT SOME SLUSH, SLID SIDEWAYS AND SENT ME SLIDING ACROSS THE ONCOMING TRAFFIC LANES AND INTO A DITCH WHERE I COLLIDED WITH A TREE HEAD ON. UPON IMPACT NO AIRBAGS DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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