GMC Yukon Complaints

6,462 consumer complaints on file.

#10609622July 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 YUKON DENALI. THE CONTACT STATED WHILE MERGING INTO TRAFFIC, THE FRONT OF THE VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE DOOR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THE FRONT PASSENGER AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED HEAD TRAUMA, KNEE AND ANKLE WAS FRACTURED. THE REAR DRIVERS SIDE PASSENGER SUSTAINED A RIPPED EYE LID, AND THE REAR SIDE PASSENGER SUSTAINED 4 FRACTURED TEETH AND DAMAGED HER INTESTINE. A FATALITY WAS REPORTED ON THE OTHER VEHICLE INVOLVED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#10609672July 10, 2014
SERVICE BRAKES
COMING TO A STOP AND BRAKE PEDAL WENT TO FLOOR....MY VEHICLE THEN ROLLED INTO INTERSECTION CAUSING AN ACCIDENT WHEN THE OTHER VEHICLE COLLIDED WITH THE FRONT OF MY VEHICLE. FURTHER INVESTIGATION FOUND BRAKE LINE BURST. TO REMEDY SITUATION I REPLACED ALL BRAKE LINES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10609170July 9, 2014
SERVICE BRAKES
AFTER A MORNING OF DRIVING AROUND TOWN DOING ERRANDS I RETURNED HOME WITH GROCERIES. WHILE THERE I DECIDED TO SWAP OUT MY REVERSE LIGHT BULBS BEFORE DRIVING MY SON TO BASEBALL PRACTICE. WHILE MAKING THIS MAINTENANCE REPAIR THE BRAKES ON MY TRUCK FAILED COMPLETELY. THE BRAKES SANK ALL THE WAY TO THE FLOOR. FORTUNATELY I WAS ABLE TO KEEP THE TRUCK FROM BACKING INTO THE CARS PARKED ACROSS THE STREET BEHIND ME..AND THAT I HAD NOT GONE RIGHT OUT TO DRIVE MY SON TO BASEBALL. WHEN I GOT OUT TO INSPECT THE BRAKE LINES HAD COMPLETELY IMPLODED AND BRAKE FLUID WAS LEAKING EVERYWHERE. AFTER HAVING IT TOWED TO A REPAIR SHOP I WAS TOLD MY BRAKES HAD COMPLETELY RUSTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609192July 9, 2014
SERVICE BRAKES
I WAS HEADING TO OCEAN CITY MARYLAND. AS I WAS APPROACHING THE TOLL PLAZA TO GO OVER THE BAY BRIDGE I SLOWED DOWN AND SEEM TO HAD STOPPED WHEN ALL THE SUDDEN MY FOOT WAS ON THE BRAKE CLEAR TO THE FLOOR AND I HIT THE BOX TRUCK IN FRONT OF ME THAT WAS STOPPED FOR TRAFFIC. I LOOKED AT THE DASH AND IT WAS ALL LIT UP AND BLINKING. THE GENTLEMAN TOLD ME I HAD LOST MY BREAKS AND THAT WHEN HE WOULD MOVE I WOULD BEGIN TO MOVE AS WELL. I WAS NOT FAR FROM THE BEGINNING OF THE BRIDGE BUT I WAS SIX OR SEVEN LANES TO THE LEFT IN THE EASYPASS LANE. I CALLED MY BROTHER ASKING HIM WHAT TO DO AND HE TALKED ME THROUGH AS I WAS PANICKING. I HAD A FULL TANK OF GAS AND LOTS OF TRACTOR TRAILERS GOING THROUGH THE PLAZA. I WAS FOR SURE I WAS GOING TO BE HIT OR HIT SOMEONE ELSE. I ROLLED DOWN MY WINDOWS PUT MY FLASHERS ON AND BEGAN TO BLOW MY HORN AND YELLING OUT THE WINDOW I HAVE NO BRAKES SO THAT I COULD GET OVER TO THE RIGHT SIDE OF THE ROAD RIGHT BEFORE THE BRIDGE. AS I DID PEOPLE DID STOP AND LET ME GET OVER AND I HAD MY FOOT ON THE BRAKE BUT THEY WERE NOT STOPPING THE TRUCK. AS I WAS DRIFTING OVER A TOLL FACILITY TOW TRUCK WAS ON THE SIDE AND HE YELLED TO ME WHAT WAS WRONG. I TOLD HIM NO BRAKES AND HE TOLD ME TO JUMP OUT AND HE JUMPED IN AND HIT THE TRUCK UP OVER A SMALL EMBANKMENT TO GET IT OUT OF THE WAY OF ALL THE TRAFFIC. HE GOT IT TO STOP AND GOT OUT AND LOOKED UP UNDER THE TRUCK AND COULD SEE THAT TWO OF THE BRAKE LINES WERE SNAPPED. I HAD THE TRUCK TOWED WITH OVER THE BAY BRIDGE AND THEY HAD TO REPLACE THE TWO BRAKE LINES THAT SNAPPED AND THEY COULD NOT BLEED THE LINES FULLY SINCE THEY WERE AFRAID THAT THE OTHER TWO LINES COULD SNAP AT ANY TIME. I GOT HOME AND HAD TO HAVE THE OTHER TWO LINES DONE AS WELL. I HAVE TO SAY I WAS NEVER SO SCARED IN MY LIFE I COULD HAVE DIED FOR SURE IF I WAS GOING ANY FASTER UP AN OVER THE BRIDGE AND DOWN THE HILL GETTING OFF. WORST DAY OF MY LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608831July 8, 2014
SERVICE BRAKES
BRAKE LINE FAILURE FROM ABS TO MASTER CYLINDER DUE TO CORROSION. UPON INSPECTION BOTH LINES NEEDED REPLACEMENT WITH CORROSION PRESENT ON THE OTHER LINES, TOO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608934July 8, 2014
SERVICE BRAKES
I WAS DRIVING LOCALLY,WHEN I USED MY BRAKES TO SLOW DOWN AS I WAS APPROACHING A RED LIGHT I DID NOT HAVE PROPERLY FUNCTIONING BRAKES,PEDAL WENT TO FLOOR,I USED EMERGENCY BRAKE THIS PREVENTED ME FROM HITTING CAR IN FRONT OF ME. THIS OCCURRED IN AUGUST,2012.BRAKE LINES WERE DETERMINED TO HAVE RUSTED OUT,BRAKES FAILED ,A $444 REPAIR WAS NEEDED. IN NOVEMBER 2013 A SIMILAR INCIDENT OCCURRED WITH MY SON DRIVING. THIS RESULTED IN A $ 1111 DOLLAR REPAIR BILL. AND TODAY JULY 8 2014 WHILE BACKING OUT ONTO STREET ANOTHER BRAKE FAILURE OCCURRED BILL TO BE DETERMINED ? *TR UPDATED 3/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608969July 8, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WAS DRIVING HOME FROM WORK AND THE TRUCK LOST POWER AND DID A SHARP LEFT WITH THE STEERING AND BRAKING WAS LOW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608974July 8, 2014
SERVICE BRAKES
UPON APPLYING BRAKES, WHILE DRIVING DOWNHILL, THE RIGHT REAR STEEL BRAKE LINE BURST RESULTING IN SIGNIFICANT LOSS OF BRAKING POWER. FORTUNATELY,Y I HAD SIGNIFICANT DISTANCE BETWEEN ME AND THE NEXT CAR THAT I COULD AVOID AN ACCIDENT. THE VEHICLE STILL HAD SOME BRAKING POWER TO ALLOW ME TO DRIVE IT TO A NEARBY PARKING LOT WHERE IT CONTINUED TO LOSE BRAKE FLUID. THE VEHICLE WAS TOWED TO A LOCAL GMC DEALERSHIP WHERE THEY REPLACED ALL THE STEEL LINES WITH COPPER/NICKEL LINES AT A COST OF $1,606.00. I WAS TOLD THAT THE STEEL LINES ARE RUSTING OUT AS A RESULT OF THE DE-ICING CHEMICALS BEING USED ON THE ROADS DURING THE WINTER. I HAVE HAD VEHICLES UP TO 15 YEARS OLD IN THE PAST AND NEVER HAD SUCH AN EXPERIENCE AS THIS. I QUESTION THE QUALITY OF THE STEEL LINES. IF GM IS OF THE OPINION THAT THEIR STEEL LINES CAN'T WITHSTAND THE DE-ICING CHEMICALS THEN THEY SHOULD HAVE INSTALLED COPPER/NICKEL LINES AT THE FACTORY. THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609080July 8, 2014
ENGINE
VEHICLE WAS SHIPPED WITH HEADS THAT WOULD CRACK OVER TIME. THE CAR HAS BEEN LEAKING COOLANT FOR OVER A YEAR AND CAUSED MAJOR ENGINE FAILURE. THIS IS HAPPENING TO MANY HUNDREDS OF THOUSAND VEHICLES AND SHOULD BE A RECALL/COMPENSATION FROM GM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608705July 7, 2014
ELECTRONIC STABILITY CONTROL (ESC)
MY HUSBAND WAS DRIVING AND THE TRACKING AND STABILIZATION LIGHT CAME ON. THE TRUCK TURN OFF IN MID TRAFFIC. IT DID START BACK UP AND WE TOOK IT TO GMC DEALER. THEY HAVE HAD IT SINCE. THE DEALER STILL HAS THE TRUCK AND HAS FIXED THREE DIFFERENT THINGS AND MY BILL IS INCREASING, BUT THEY HAVE FAILED TO FIND THE PROBLEM. THIS IS A DANGER TO MYSELF, MY HUSBAND AND OUR TWO CHILDREN. I HAVE CALLED GM AND THEY ARE PRETTY MUCH LIKE STAY IN CONTACT WITH DEALER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608599July 7, 2014
AIR BAGS
I HAD A FRONT END COLLISION AT 25 MPH WITH A PARKED CAR. MY AIRBAG(S) DID NOT DEPLOY. THE ENTIRE FRONT END OF MY CAR WAS DESTROYED. THE HOOD WAS CRUMPLED AND BOTH FRONT QUARTER PANELS DAMAGED. THE FRONT DOORS ARE NOT EASILY OPENED DUE TO THE QUARTER PANEL DAMAGE. IT IS HARD FOR ME TO UNDERSTAND HOW AN IMPACT AT THE SPEED I WAS TRAVELING AND THE LOCATION OF IMPACT DID NOT CAUSE THE AIRBAG(S) TO DEPLOY. I HAD TO BE TRANSPORTED VIA AMBULANCE FROM THE SCENE AND SUFFERED A CONCUSSION FROM MY HEAD SLAMMING DOWN ON THE STEERING WHEEL. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10608601July 7, 2014
ELECTRICAL SYSTEM, POWER TRAIN
AT THE INITIAL START UP AND THE FOLLOW ON DRIVE SELECTION OF THE VEHICLE, THE DRIVE SELECTOR INDICATOR ON THE (SPEEDO) SPEED CLUSTER FAILS TO LIGHT UP TO BE ABLE TO SEE THE EXACT GEAR THE VEHICLE IS IN. DURING LOW LIGHT TIMES THE INDICATION IS BARELY VISIBLE AND DAY LIGHT HOURS YOU ARE UNABLE TO SEE THE INDICATION TO ENSURE THE PROPER GEAR OF VEHICLE WHICH COULD RESULT IN SELECTING WRONG GEAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608011July 3, 2014
AIR BAGS
CONCERN ABOUT THE SAFETY DURING A COLLISION OR AIRBAG DEPLOYMENT FROM SHARP PLASTIC EXPOSED DUE TO THE CRACKS IN THE DASH CUTTING THE AIRBAG OR SHARDS OF PLASTIC BECOMING PROJECTILES POTENTIALLY CAUSING INJURY TO OCCUPANTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608028July 3, 2014
STRUCTURE:BODY
LEFT A PARKING LOT AND HEARD A LOUD POP, THE DASHBOARD ABOVE THE STEERING WHEEL CRACKED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607771July 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 GMC YUKON. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607290July 1, 2014
SERVICE BRAKES
AFTER A FULL DAY OF DRIVING WITH MY CHILD IN THE CAR I WENT OUT ON MY OWN TO GET HIM MEDICINE. WHILE ATTEMPTING TO STOP AT THE END OF MY BLOCK THE BRAKE PEDAL FELT FUNNY. I WENT TO THE NEXT STOP SIGN AND ATTEMPTED TO STOP AND MY VEHICLE WOULDN'T STOP. I ENDED UP ROLLING RIGHT INTO THE MIDDLE OF THE INTERSECTION. I REALIZED THERE WAS A BIG PROBLEM SO CRAWLED BACK TO MY DRIVEWAY. I THEN NOTICED THE WHOLE UNDERSIDE OF MY VEHICLE WAS WET AND NOW MY DRIVEWAY WAS SOAKED WITH BRAKE FLUID. ONE OF THE STEEL LINES BURST. AFTER I LOOKED AT THEM I NOTICED THEY ARE ALL RUSTED AND IN VERY BAD SHAPE. I NOW HAVE A MECHANIC HAVING TO REPLACE ALL THE BRAKE LINES IN THE CAR SO THAT I DON'T HAVE TO WORRY ABOUT WHAT COULD HAVE HAPPENED WHEN DRIVING MY 1 YEAR OLD AROUND WITH NO BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607635July 1, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I STARTED MY CAR AND WHILE I WAS IN PARK THE SPEEDOMETER SAID 70MPH. WHILE I WAS DRIVING IT WOULD REGISTER OVER 120MPH. I HAD NO IDEA WHAT SPEED I WAS TRULY GOING. THIS IS A SCARY FEELING ESPECIALLY WITH MY THREE CHILDREN IN THE CAR. I TRIED TURNING OFF THE CAR PUTTING IT IN DRIVE AND BACK TO PARK THINKING PERHAPS IT WAS STUCK, BUT NOTHING WORKS. I SEE THIS IS A COMMON PROBLEM...HELP?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607160June 30, 2014
STRUCTURE:BODY
WAS DRIVING AND ANOTHER CAR HIT ME FROM THE SIDE AND HIT THE FRONT DRIVER SIDE AND RUINED MY SIDE FENDER AND. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10607196June 30, 2014
SERVICE BRAKES, WHEELS, ELECTRICAL SYSTEM
BROUGHT YUKON IN TO KOONS GMC IN MANASSAS, VIRGINIA IN 2012 FOR TWO RECALLS WHICH I WAS TOLD WERE BOTH DONE ALONG WITH GETTING AN ESTIMATE FOR $3300 FOR LARGELY AN INTAKE MANIFOLD. I HAVE CALLED GM CORP AND BEEN TOLD MANY TIMES OVER THAT PAST TWO YEARS AS MORE CARS HAVE BEEN ADDED TO RECALL LISTS THAT THERE WERE NO REMAINING RECALLS FOR MY VEHICLE; NOW GM CORPORATE SAYS THE WHEEL SENSOR RECALL (NECESSARY TO AVOID LOW SPEED CRASHES) WAS ACTUALLY NEVER PERFORMED AND GM CORPORATE CANNOT EXPLAIN WHY I HAVE BEEN TOLD BY BOTH DEALERSHIPS IN THE DC AREA AND GM CORPORATE OVER THE PAST TWO YEARS (EXCEEDING 10 TOTAL CALLS) SINCE THAT THERE WERE NO REMAINING RECALLS LEFT TO PERFORM ON THIS YUKON. PRESUMABLY THE HEADREST RECALL I BROUGHT IT INTO KOONS IN MANASSAS, VA AS A SECOND AFTERTHOUGHT TO THE WHEEL SENSOR RECALL WAS THE ONLY THING THEY ENDED UP DOING OTHER THAN GIVING ME AN ESTIMATE FOR OVER $3300 FOR WORK THAT HAS NEVER NEEDED TO BE DONE. MY UNANSWERED QUESTION TO GM CORPORATE WAS "I'S THIS HOW YOUR GOING TO HANDLE THE IGNITION RECALLS?" ADDITIONALLY, GM CLAIMS TO BE UNABLE TO ANSWER THE QUESTION OF WHETHER MY IGNITION SWITCH IS THE SAME IN DESIGN AS ANY OF THOSE THAT HAVE BEEN RECALLED. DO AMERICANS CITIZENS NOT HAVE THE RIGHT TO AT LEAST THAT MUCH "PROPRIETARY"-PROTECTED INFORMATION FROM GM? GM CORPORATE'S SPECIALIST CLAIMED TO OBJECT TO MY MENTIONING THAT I, TOO, MIGHT RECORD THE CALL. KOONS ALSO NEVER NOTICED THAT THE PREVIOUS OWNER HAD BROKEN OUT THE ABS LIGHT BECAUSE PRIOR TO THE RECALL (WHICH SHOULD HAVE LATER TIPPED ME OFF THAT THEY DID NOT ACTUALLY CLEAN THE WHEEL SENSOR AND CHECK THE ABS LIGHT SINCE IT WAS NOT ON THE $3300 ESTIMATE OF NECESSARY REPAIRS), BECAUSE NOBODY REALLY KNEW THEN WHY THE ABS LIGHT WOULD STAY ON. I BELIEVE THIS WAS A RETALIATORY ACT. I MENTIONED TO KOONS SND GM CORPORATE BEFORE SERVICE THAT I WAS DISABLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606770June 29, 2014
STRUCTURE:BODY
LEFT FRONT DOOR HANDLE FAILED. DOOR WAS NOT USABLE FROM OUTSIDE. REPLACED BY GMC DEALER WITH PART # 22738721 (S) HANDLE FOR $78.33. BODY SHOP REPORTED THIS WAS A COMMON FAILURE ON THIS MODEL DUE TO DOOR DESIGN USING PLASTIC RATHER THAN MEDAL TO SECURE THE DOOR HANDLE TO THE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon