GMC Yukon Complaints

6,462 consumer complaints on file.

#10617114July 29, 2014
AIR BAGS, STRUCTURE
VERY LARGE CRACKS IN THE DASHBOARD THAT CAN POTENTIALLY AFFECT USE OF AIR BAGS ON BOTH DRIVER AND PASSENGER SIDE OF VEHICLE. POTENTIAL FOR PUNCTURES IN BAGS FROM SHARP PLASTIC EDGES OF CRACKED DASHBOARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616697July 28, 2014
ELECTRICAL SYSTEM
THE REAR DOOR WILL NOT OPEN AND IS LOCKED IN PLACE. IT WAS A VERY HOT DAY AND I COULD NOT GET MY LUGGAGE OUT OF THE BACK OF THE CAR BECAUSE THE DOOR WOULD NOT OPEN AND THERE WAS NO MANUAL SWITCH TO UNLOCK THE DOOR FROM THE INSIDE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616935July 28, 2014
SERVICE BRAKES
BRAKE LINES FAILED WHILE DRIVING THROUGH PARKING LOT. THE VEHICLE STOPPED JUST SHORT OF COLLIDING WITH OTHER VEHICLES IN THE LOT. ALL LINES INCLUDING TRANSMISSION COOLER LINES AND LINES FROM CALIPERS TO BRAKES NEEDED TO BE REPLACED DUE TO EXCESSIVE CORROSION. UPDATED 4/24/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616942July 28, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 GMC YUKON DENALI. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS UNABLE TO ROLL DOWN THE FRONT DRIVER SIDE WINDOW AND SMELLED A STRONG ODOR IN THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE DRIVER SIDE DOOR WAS HOT AND THAT THE POWER WINDOW SWITCH WAS MELTED AND CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 121,700. UPDATED 09/15/14*LJ UPDATED 1/8/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616311July 25, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT STATED THAT WHILE REVERSING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO WATER BEING PRESENT INSIDE THE FUEL PUMP CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 09V154000( FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 110,999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616072July 24, 2014
SERVICE BRAKES
THE PROBLEM: BRAKES FAILED WHILE VEHICLE WAS RUNNING. AFTER A HARD BRAKE AT A STOPLIGHT AND DRIVING BRIEFLY, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR BARELY STOPPING THE VEHICLE. BRAKES WERE EXTREMELY MUSHY TO NON-EXISTENT AT TIMES. REPAIR WORK: LOCAL GMC SERVICE DEPARTMENT INDICATED THE BRAKE LINE HAD RUSTED OUT AND THEY REPLACED IT FOR CLOSE TO $1,600. PER THE INVOICE REPAIRS INCLUDED: BRAKE SYSTEM REPAIR/LABOR, BRAKE FLUSH KIT, PIPE KIT AND FLUID. (WHEN ASKED ABOUT BRAKE LINE ISSUES LATER, THE DEALERSHIP STATED THEY HAVE NEVER HEARD OF ANY PROBLEMS REGARDING THEM WITH GMCS.) HOW IT HAPPENED: WHILE DRIVING WITH MY WIFE AND CHILDREN IN THE VEHICLE, I HAD TO BREAK HARD WHEN I CAME AROUND A BEND TO A RED STOPLIGHT. THOUGH THE BRAKES WORKED, THEY FELT LIKE THEY WERE GIVING JUST A LITTLE AFTER I FINALLY CAME TO A STOP. WE PRECEDED ANOTHER 15-MILES WITH NO INCIDENT AND PULLED INTO RESTAURANT DRIVE-THRU. WHILE SITTING IN THE DRIVE-THRU LANE WITH THE VEHICLE IN GEAR AND MY FOOT ON THE BRAKE, ALL OF A SUDDEN MY FOOT WENT TO STRAIGHT TO THE FLOOR AND THE VEHICLE JUMPED FORWARD. THANKFULLY THERE WAS ENOUGH SPACE BETWEEN MY VEHICLE AND THE VEHICLE IN FRONT OF ME SO THAT I DIDN' HIT THEM. I IMMEDIATELY SHIFTED IT OUT OF GEAR TO STOP THE VEHICLE FROM MOVING FORWARD. AT THIS TIME I NOTICED A WARNING LIGHT HAD COME ON INDICATING TO CHECK BRAKES AND THAT THE ABS WAS OFF. I TESTED THE VEHICLE IN A NEARBY EMPTY PARKING LOT TO SEE IF IT WAS STILL DRIVABLE AND THE BRAKES APPEARED TO HAVE ONLY A LITTLE BIT OF 'STOPPAGE' THOUGH THE PEDAL WAS TO THE FLOOR. I REALIZED IT TOOK 50-100 YARDS TO STOP THE VEHICLE WITH BRAKE FULLY PRESSED AND NO GAS WHEN WE WERE GOING 20-25 M/H. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615533July 23, 2014
AIR BAGS
WE WERE HEADED BACK TO OUR HOTEL ROOM, WHEN ALL OF A SUDDEN A DEER JUMPS OUT IN FRONT OF US, AND WE AVOIDED THE DEER BY SWERVING AND MISSING IT. UNFORTUNATELY THE VEHICLE OVER CORRECTED AND WE ENDED UP ROLLING IT. NO AIR BAGS WERE DEPLOYED, AND MY SEAT BELT CAME UNDONE AND I WAS THROWN AROUND IN THE VEHICLE AS IT ROLLED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10615663July 23, 2014
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2003 GMC YUKON DENALI. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND STALLED. THE REDUCED ENGINE POWER INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES TO REPAIR THE THROTTLE BODY, PEDAL SWITCH, AND WIRING HARNESS, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 220,000. UPDATED 10/02/14*LJ UPDATED 3/9/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615862July 23, 2014
ENGINE
VEHICLE LOSES POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615397July 22, 2014
STEERING
TL* THE CONTACT OWNS A 2003 GMC YUKON DENALI XL. THE CONTACT STATED THAT WHILE DRIVING 1 MPH AND MAKING A LEFT INTO A PARKING LOT, THE VEHICLE POWER STEERING FAILED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND WAS ABLE TO RESUME TO NORMAL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE 91,000. UPDATED 9/18/14*CN THE CONSUMER STATED THE FAILURE ONLY OCCURRED WHILE MAKING A LEFT TURN. UPDATED 2/11/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615522July 22, 2014
SERVICE BRAKES
IN LATE MAY 2014 I STARTED GETTING A BRAKE ERROR MESSAGE & MY BRAKES WOULD NOT WORK PROPERLY. I WOULD PUSH DOWN ON THE BRAKES & IT WOULD BE HARD TO BRAKE. I WAS BARELY ABLE TO PULL OVER, HOWEVER I MADE IT TO THE SIDE OF THE HIGHWAY & TURNED OFF MY VEHICLE, WHEN I TURNED IT ON THE BRAKE ERROR WAS GONE & MY BRAKES SEEMED TO WORK. I TOOK MY CAR TO THE DEALER ON MAY 29, 2014 THEY SAID IT WAS THE MASTER BRAKE CYLINDER SENSOR, BUT I HAD TO WAIT BECAUSE GM HAD THE ITEM ON BACK ORDER. I GOT THE CAR REPAIRED BUT THE DAY AFTER I PICKED IT UP THE SAME THING HAPPENED BUT THIS TIME MY BRAKES FAILED COMPLETELY & WE HAD TO USE THE EMERGENCY BRAKES AND ALMOST GOT INTO AN ACCIDENT DUE TO THE FAILURE. I TOOK THE CAR IN AGAIN & THEY SAID THEY NEEDED TO REPAIR THE ABS BRAKE ASSEMBLY, SO WE PROCEEDED TO APPROVE THE REPAIR & GET THAT FIXED. I PICKED UP THE CAR AFTER THIS 2ND REPAIR FOR THE SAME ISSUE,BUT WHEN I WAS DRIVING OFF THE LOT I AGAIN GOT THE SAME BRAKE ERROR MESSAGE & MY BRAKES AGAIN WERE FAILING. I DID A U TURN BACK INTO THE DEALER. MY CAR HAS BEEN THEE EVER SINCE. THIS TIME AROUND THEY SAID I NEEDED A COUPLE MORE PARTS ONE BEING AN ADAPTER GM # 25862232. HOWEVER, THIS ADAPTER IS NOT AVAILABLE ANYWHERE IN THE USA OR ABROAD. I CONTACTED GM & THEY SAID THEY KNOW MY CARS REPAIR ISSUES BUT DO NOT HAVE THE PART AND DON'T KNOW WHEN THEY WILL HAVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615524July 22, 2014
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING ON THE HIGHWAY BETWEEN 65-70 MILES AN HOUR MY VEHICLES CHECK ENGINE LIGHT CAME ON AND LA MESSAGE OF ENGINE POWER REDUCED APPEARED. THE VEHICLE LOSS POWER BUT I WAS ABLE TO MAKE IT TO THE SHOULDER SAFELY. THE CAR WOULD NOT TURN ON AND I HAD TO CAL AAA TO TAKE MY CARE TO THE DEALER. THE DEALER SAID THAT THE VALVE BODY INTERNALLY SHORTED THE MEMORY CIRCUIT AND THE CRANKSHAFT SENSOR SHORTED. THE DEALER SAID THAT THEY FOUND THE HARNESS FOR THE CRANKSHAFT HAD MELTED AND SHORTED OUT THE SENSORS. THEY REPAIRED THE HARNESS, REPLACED THE SHORTED OUT SENSOR AND REPLACED THE VALVEBODY/TCM. DO NOT KNOW WHAT CAUSED THE VALVE BODY TO SHORT AND CAUSE THE CRANKSHAFT SENSOR TO MELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615048July 21, 2014
SERVICE BRAKES
WHILE BRAKING FROM A SPEED OF 45 MPH TO STOP FOR A TRAFFIC SIGNAL, THE BRAKES FAILED. I WAS ABLE TO ENGAGE THE PARKING BRAKE TO STOP THE VEHICLE SEVERAL FEET PAST THE STOP LINE. FORTUNATELY, NO ACCIDENT RESULTED FROM THIS INCIDENT. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHERE THEY DISCOVERED THAT THE BRAKE LINE HAD FAILED AT A 90 DEGREE BEND DUE TO CORROSION. UPON RESEARCH, THE SHOP SAID THAT A SERVICE BULLETIN HAD BEEN ISSUED STATING THAT THE ENTIRE BRAKE LINE WOULD NEED TO BE REPLACED BECAUSE IT IS SUBJECT TO CORROSION AT EVERY POINT WHERE THERE IS A MOUNTING BRACKET ATTACHING IT TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611371July 17, 2014
SERVICE BRAKES
DRIVING 45 MPH HIT BRAKES AND COULD NOT STOP. BRAKE FAILURE LIGHT APPEARED ON DASHBOARD. KEPT PUMPING BRAKES AND PUT INTO FIRST GEAR TO SLOW DOWN. LUCKILY WAS ABLE TO STOP AND NO ONE WAS IN FRONT OF MY CAR..INSPECTED CAR AND REAR BRAKE LINE HOSE WAS BLOWN AND LEAKING HYD FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611391July 17, 2014
SERVICE BRAKES
DURING ROUTINE MAINTENANCE ON MY 2002 YUKON DENALI, HEAVY RUST/CORROSION WAS FIRST IDENTIFIED ON THE BRAKE LINE THAT RUNS UNDER THE RADIATOR. AS I FOLLOWED IT BACK, MORE RUST/CORROSION IS VISIBLE. THEY ARE RUSTING/CORRODING IN EXPOSED AS WELL AS PROTECTED AREAS. CONCERNED FOR SAFETY AND A POTENTIAL FAILURE I STARTED TO INVESTIGATE, ON LINE, AND FOUND THAT THIS ISSUE HAS AFFECTED MANY TRUCKS AND SUV'S IN AND AROUND MY MODEL YEAR. I ALSO FOUND THAT GM IS AWARE OF THE ISSUE BUT HAS FAILED TO INITIATE A RECALL. VEHICLES OF THIS SIZE ARE PURCHASED FOR LARGE FAMILIES, TOWING AND HAULING HEAVY LOADS. ALL THE MORE REASON FOR GM TO RECOGNIZE THE POTENTIAL DANGER AND ACT ACCORDINGLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610754July 15, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2015 GMC YUKON XL HAD BEEN IN SERVICE LESS THAN 4 MONTHS, ONLY 5000 MILES. DRIVER WAS DRIVING 65 MPH IN MODERATE TRAFFIC ON INTERSTATE 15 WHEN THE SUNROOF SPONTANEOUSLY SHATTERED INTO TINY PIECES. NO AIRBORNE ROCKS OR OTHER DEBRIS WAS PRESENT THAT COULD HAVE STRUCK THE WINDOW. ABOUT 4PM, WEATHER WAS SUNNY, TEMPERATURE MID 90'S. THE SUNROOF COVER WAS CLOSED WHICH PREVENTED MOST OF THE GLASS SHARDS FROM ENTERING THE VEHICLE, BUT DID SCATTER GLASS SHARDS ACROSS THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610337July 14, 2014
STRUCTURE
NOTICED 2 HAIRLINE CRACKS/FRACTURE DIRECTLY IN FRONT OF STEERING WHEEL ON THE DASHBOARD. DASH NOW RATTLES. STEERING WHEEL ISSUE WAS RESOLVED UNDER WARRANTY, BUT NOT THESE DASHBOARD CRACKS. GOOGLE SEARCH SEEMS TO HAVE IDENTIFIED SAFTEY RECALLS WITH OTHER MODELS THAT HAVE THESE TYPES OF CRACKS ON THE DASHBOARD, BUT NOT WITH THIS VIN. UNSURE WHETHER OR NOT THIS COULD BE A SAFETY ISSUES OR NOT AND DEALER WAS NOT WILLING TO FIX THE ISSUE EVEN THOUGH IT LOOKS TO CLEARLY BE A DEFECTIVE ISSUE. AS OF TODAY, I AM UNABLE TO DETERMINE WHETHER THIS IS A POTENTIAL SAFETY ISSUE OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610381July 14, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2003 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE REDUCED ENGINE POWER AND STABILITY SYSTEM DISABLED INDICATORS ILLUMIANTED ON THE INSTRUMENT PANEL. THE VEHICLE SUDDENLY EXPERIENCED A LOSS IN ACCELERATION. THE FAILURE RECURRED FOR A SPAN OF THREE YEARS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609915July 11, 2014
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I WAS DRIVING NORTH ON 85 AT 70 MILES AN HOUR AND MY VEHICLE DECIDED TO DROP DOWN TO 20. I HAVE LOOKED UP INFORMATION ON ISSUES THIS TRUCK HAS HAD AND 1 OF THEM IS REGISTERED UNDER NHTSA ID # 100032435 / PIP-4695.GM: LOSS OF POWER HESITATES ON ACCELERATION. 4.3, 4.8, 5.3, 5.7 AND 6.0 ENGINES COUPLED WITH THE 4L60E OR 4L65E MAY EXPERIENCE A CONDITION OF HESITATES, MISSES OR LOSS OF POWER UNDER ACCELERATION. THE VEHICLE MAY OPERATE AS IF IT IS IN REDUCED POWER MODE. *PE I HAVE PURCHASED AN AIR MASS FLOW SENSOR, THROTTLE BODY SENSOR, ALL 4 O2 SENSORS, AND A COOLANT SENSOR. MY TRUCK IS STILL NOT RUNNING AT FULL CAPACITY. I NEED SOME INFORMATION ON THIS AND SOME HELP FIXING MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609497July 10, 2014
STRUCTURE:BODY
BASICALLY MY LIFT GATE AND GLASS ARE STUCK IN THE LOCK POSITION AND THERE IS NO MANUAL WAY TO OPEN THE LIFT GATE. THIS HAS TO BE A SAFETY ISSUE AND GMC SHOULD ISSUE A RECALL ON THE LOCK ACTUATOR TO REPLACE THEM ALL WITH A REPLACEMENT PART TO ENSURE NO ONE GETS STUCK INSIDE THERE VEHICLE. THIS PART ALONG WITH INSTALLATION CAN RUN YOU UP TO $1K SO I CAN SEE PEOPLE IGNORING THIS PROBLEM UNTIL IT BECOMES A PUBLIC CONCERN. I WISH GMC WOULD FIX IT BEFORE SOMEONE REALLY GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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