GMC Yukon Complaints

6,462 consumer complaints on file.

#10649488October 23, 2014
STRUCTURE
DASH BOARD HAS TWO CRACKS. ONE IS NEAR PASSENGER AIR BAG THAT COULD CAUSE MALFUNCTION OF ITEM AND THE OTHER IS NEAR THE INSTRUMENT CLUSTER. BOTH CRACKS ARE REPORTED TO BE CAUSED BY OVER TIGHTEN OF BOLTS BY THE MANUFACTURE. THIS IS NOT ONLY THE YUKON BUT THE TAHOE AS WELL. HUNDREDS OF PEOPLE HAVE REPORTED THE PROBLEM TO GM BUT THERE IS NO FIX BUT A FULL REPLACEMENT AT THE COST OF THE CONSUMER. THIS IS A SAFETY CONCERN WITH THE DASH BY THE AIR BAG AND ALSO THE STEERING OF THE VEHICLE IF THIS FURTHER CRACKS AND FALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648645October 19, 2014
AIR BAGS, STRUCTURE
DASH CRACKED ON CORNER OF WHERE THE PASSENGER AIRBAG IS LOCATED. THIS IS A HUGE SAFETY CONCERN. I'M AFRAID THAT IT WILL EITHER PREVENT THE AIRBAG FROM DEPLOYING IN A CRASH, OR TEAR THE AIRBAG UPON DEPLOYMENT, OR WORSE, SHOOT PROJECTILES OF DASH TOWARD MY CHILDREN WHO ARE PASSENGERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644995October 16, 2014
POWER TRAIN
I WAS DRIVING DOWN INTERSTATE 55 COMING FROM SIKESTON MO HEADED TO ST LOUIS WITH MY FAMILY. AS I WAS DRIVING I HEARD A LOUD BANG AND THE TRUCK HAD BEGUN TO VIBRATE AFTER PULLING OF I NOTICED THAT THERE WAS FLUID LEAKING OUT. I HAD TO HAVE THE TRUCK TOWED BACK THE MECHANIC ASSUMED THAT THE TRANSFER CASE WAS GONE OUT BUT UPON REMOVING THE TRANSFER CASE IT WAS THE TRANSMISSION ADAPTER HAD SHATTER I HAD MANY DEALERS LOOK AT THE PIECE AND THEY SAID THEY HAVE NEVER SEEN NOTHING LIKE IT. THE METAL GAVE AWAY FOR NO APPARENT REASON NOTHING ELSE WAS DAMAGED EXCEPT THAT TRANSMISSION ADAPTER. IT WAS FRIGHTENING FOR MY FAMILY AND MYSELF I WOULD LIKE SOME ANSWERS ON WHY THIS HAPPENED THANK YOU SO MUCH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643914October 10, 2014
SERVICE BRAKES
WHEN I WENT TO PULL THE YUKON INTO THE DRIVEWAY, THE BRAKE PEDAL WENT TO THE FLOOR AND I BARELY MADE IT INTO THE DRIVEWAY AND STOPPED. I HAD THE VEHICLE TOWED TO THE GM DEALERSHIP. I WAS CALLED WITHIN A COUPLE OF HOURS AND TOLD THAT THE BRAKE LINES HAD BURST AND HAD CORRUPTED ALL OF THE ROTORS AND THE COST WOULD BE OVER $3K TO REPAIR/REPLACE. NOTE: THE ROTORS WERE REPLACED SEP 2013 AND HAD LESS THAN 1K MILEAGE. I CALLED GM CORPORATE TO ASK FOR RELIEF ON 10/6/14 AND WAS TOLD I WOULD RECEIVE A CALL WITHIN 24 HOURS BY A SENIOR ADVISOR. AFTER NOT HEARING BACK, I CALLED ON 10/10/14 AND WAS TOLD THAT THE VEHICLE WAS OUT OF WARRANTY AND THEY COULDN'T DO ANYTHING. I CITIED ALL THE CASES ON LINE ABOUT FAULTY BRAKE LINES AND NHTSA EA11001 AND THE LADY HAD NO KNOWLEDGE OF ANY ISSUES. SHE STATED IT WOULD BE THE RESPONSIBILITY OF THE DEALERSHIP AND NOT GM. SHE STATED SHE WOULD CALL THE DEALERSHIP THE SAME DAY AND TURN IT OVER TO THEM. THERE WAS NOTHING GM WOULD DO TO ASSIST SINCE IT IS OUT OF WARRANTY. PLEASE HELP. WHAT IS THE STATUS OF THE INVESTIGATION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643679October 9, 2014
POWER TRAIN
AS I SLOWED EXITING A FREEWAY ABOUT 35 MPH, I HEARD A SCREECH & A BIT OF LOSS OF POWER. WHEN I ATTEMPTED TO PUT INTO REVERSE FOR PARKING (LATER) IT WAS APPARENT IT WAS THE TRANSMISSION. AS I INVESTIGATED ON LINE IT WAS AN ONGOING TRANSMISSION PROBLEM DUE TO "LESS THAN ROBUST PARTS" INSIDE THE TRANSMISSION. GM DEALER-SERVICE REP. JOHN AT ZUBOR AGREED WITH THIS AND TOLD ME TO CONTACT GM SINCE IT WAS, JUST OVER THE 100,000 MILE POWERTRAIN WARRANTY. IT TOOK GM TWO WEEKS OR MORE TO REPLY & RETURN MY CALLS & EMAILS, WHEN OF COURSE I WAS TOLD A GM DEALER MUST DIAGNOSE THE PROBLEM--VEHICLE WAS ALREADY REPAIRED AT THAT POINT BY MY OWN MECHANIC. I DO NOT HAVE ANOTHER FORM OF TRANSPORTATION & SINCE IT IS OUT OF WARRANTY I HAD NO PROMISE OF GM ASSISTANCE, I TOOK IT WHERE I COULD! I PAID $1850.00 FOR A NEW TRANS WITH WARRANTY. I WOULD NOT BE WRITING EXCEPT THIS IS AN ONGOING PROBLEM & THE GM TECH ON LINE SAID THERE WAS "NOTHING YOU COULD DO TO PREVENT THIS FROM HAPPENING SINCE THE INTERIOR PARTS ARE WEAK". GM TECH COMMENTED GM HAD BEGAN USING MORE "ROBUST PARTS FOR REPLACEMENT, BUT DUE TO HIGH LABOR COSTS (INTERIOR PARTS) HE SUGGESTED TO REPLACE TRANS SO YOU WOULD HAVE A WARRANTY". THIS IS ALSO WHAT OUR MECHANIC ADVISED. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643300October 8, 2014
STRUCTURE:BODY
THE DOOR HANDLES HAVE SEPARATED FROM THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643060October 7, 2014
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
I JUST COMPLETED A CLAIM FOR MY 2015 YUKON DENALI, NHTSA ID #: 10643049 AND READ THAT ALMOST THE SAME EXACT ISSUES ARE GOING ON WITH THE 2015 CHEVY TAHOE MODELS, SEE: NHTSA ID NUMBER: 10638437, 10633519 AND 10631583. WHEN WILL GM SEE THERE IS A PATTERN AND ISSUE A RECALL FOR THIS TRANSMISSION ISSUE? IN ALL CASES THESE RENDER THE CALLS UN-DRIVABLE AND HAVING TO HAVE THEM TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643049October 7, 2014
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
I HAVE A BRAND NEW 2015 YUKON DENALI (SHORT WHEEL BASE) WITH LESS THAN A THOUSAND MILES AND A "SERVICE 4WD" MESSAGE THAT HAS APPEARED TWICE RENDERING THE CAR EXTREMELY UNSAFE AND UN-DRIVABLE FOR A LONG DISTANCE AND HAVING TO HAVE IT TOWED TO THE DEALER TWICE. A SOFTWARE UPDATE WAS DONE ON THE CAR THE FIRST TIME, ONLY RESOLVED THE ISSUE FOR A FEW WEEKS, THE ISSUE RE-OCCURRED AFTER 3 WEEKS. WHEN TURNING THE VEHICLE ON THE DASH GIVES THE MESSAGE "SERVICE 4WD". THE CAR HAS A TRANSMISSION BUTTON TO CHANGE FROM 2WD, AUTO, 4 HIGH AND 4 LOW. I DO NOT TOUCH THIS BUTTON, I JUST LEAVE THE CAR IN AUTO AND DRIVE. I DO NOT TOW ANYTHING, THIS IS JUST A FAMILY CAR USED FOR COMMUTING. WHEN THE "SERVICE 4WD' MESSAGE APPEARS, THE CAR IS BARELY DRIVABLE. WHEN IT IS PUT IN REVERSE, THE CAR JUST BRAKES AFTER A FEW FEET, AS IF THE PARKING BRAKE WERE ON, BUT IT OBVIOUS IS NOT ENGAGED. WHEN TURNING LEFT OR RIGHT, THE CAR BRAKES MID-TURN AND WILL ONLY COMPLETE THE TURN IF 3/4 TO FULL ACCELERATOR IS APPLIED TO CONTINUE THROUGH THE TURN. THE CAR SLIGHTLY BUCKS THROUGH THE TURN AND THE ENGINE SOUNDS DIFFERENT AND HAS LITTLE POWER GOING AROUND CORNERS AND GOING UP HILLS. THE CAR CANNOT SAFELY BE DRIVEN IN A STRAIGHT LINE FASTER THAN 40-50 MPH. I TELEPHONED ONSTAR AND DIAGNOSTICS WERE RUN DURING BOTH OCCURRENCES WITH THE SAME ERROR MESSAGE FROM ONSTAR DIAGNOSTICS: "THE BRAKING SYSTEM HAS AN ISSUE- TRANSFER CASE MODULE NOT WORKING AS EXPECTED". WHEN WILL GM ISSUE A RECALL ON THIS SAFETY ISSUE, I DO NOT FEEL SAFE LETTING MY WIFE AND CHILD IN THE CAR IF IT BRAKES BY ITSELF, LOSES POWER AND CANNOT COMPLETE TURNS. I PURCHASED THIS CAR TO HAVE A SAFE/LARGE VEHICLE FOR MY FAMILY: SERVICE 4WD APPEARS ON SCREEN IT RENDERS THE CAR UN-DRIVABLE AND THE TRANSMISSION BUTTON BECOMES INOPERABLE AND SELECTING OTHER TRANSMISSION MODES BECOMES NOT POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643204October 7, 2014
AIR BAGS
ON 9/16/14, I GOT INTO MY CAR AND STARTED THE ENGINE. UPON STARTING THE ENGINE, BOTH AIRBAGS BLEW UP. THERE WAS NO ACCIDENT OR IMPACT, THEY JUST BLEW UP. THERE WAS NOBODY IN THE PASSENGER SEAT AND THAT ONE BLEW UP TOO. I REPORTED THIS INCIDENT TO GM AND THEY INVESTIGATED IT AND HAVE DENIED PAYING TO REPAIR DAMAGES. THEY SAY THERE WAS CORROSION IN THE AIRBAG SENSOR. NOWHERE IN THE OWNERS MANUAL DOES IT SAY THAT I AM RESPONSIBLE FOR MAINTAINING THESE CONNECTIONS. THIS IS A LIFE SAFETY DEVICE THAT SHOULD BE ASSEMBLED WITH THE HIGHEST LEVEL OF CARE A PRECISION. THIS IS NOT THE RESPONSIBILITY OR THE OWNER OR OPERATOR, IT IS FAULTY EQUIPMENT AND SHOULD BE THE RESPONSIBILITY OF GM. NOW I HAVE A CAR THAT I CANNOT DRIVE, IT HAS TWO BLOWN AIRBAGS. IT WOULD APPEAR THAT GM HAS HAD THIS PROBLEM ONGOING, THERE ARE LOTS OF COMPLAINTS OUT THERE AND IT NEEDS TO BE ADDRESSED. I FIND IT HARD TO BELIEVE THAT CORROSION COULD CAUSE DEPLOYMENT OF AIRBAGS AT ANY MOMENT. I COULD HAVE BEEN DRIVING WHEN THIS HAPPENED AND COULD HAVE CAUSED A SERIOUS ACCIDENT AND OR INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641863October 6, 2014
AIR BAGS
IT APPEARS AS THOUGH THERE HAVE BEEN SEVERAL PEOPLE AFFECTED BY CRACKED DASHBOARD ON GMS. THE MAJOR CONCERN IS THAT THIS DESIGN FLAW WILL OBSTRUCT THE AIRBAGS. MY CAR IS NO DIFFERENT. I'M HAVE TWO CRACKS IN MY DASH SIMILAR TO THE MULTITUDE OF OTHERS COMPLAINING ABOUT THE SAME THING. THE DASH IS CONTINUOUS AND EXTREMELY EXPENSIVE FOR CONSUMERS TO EAT THE COST OF THIS DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641560October 5, 2014
ENGINE, ELECTRICAL SYSTEM
UPON BEING STOPPED AT A LIGHT AT A MAIN INTERSECTION AND THEN MAKING A LEFT HAND TURN, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE LIGHT CAME ON THE PANEL. WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER A FEW MINUTES, THE VEHICLE STARTED UP FOR ABOUT 2MILES THEN SHUT OFF AGAIN. THE DEALER WAS NOT ABLE TO REPLICATE AND SAID NO ISSUES FOUND. THEY GAVE US THE VEHICLE BACK ONLY TO HAVE THE SAME ISSUE 5 DAYS LATER IN WHICH THE VEHICLE WAS TOWED BACK TO THE DEALER. DIAGNOSTICS THEN SHOWED A NEW BATTERY WAS NEEDED (?) AND A SEALANT RESEALED. WELL, A FEW DAYS LATER (LESS THAN A WEEK) IT HAPPENED AGAIN. THE DEALER HAS SINCE HAD THE VEHICLE, CLAIMING NOTHING IS WRONG AND HAS NOT BEEN ABLE TO REPLICATE. (ALL INSTANCES WERE DURING CONSTANT RAINFALL AND THE VEHICLE BEING DRIVEN AT LEAST 15-20MINUTES IN THE RAIN. ) WE BOUGHT THE VEHICLE USED, BOUGHT A WARRANTY AND ARE NOW STUCK WITH TRADING IN THE VEHICLE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641570October 5, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
HELLO OVER THE LAST TWO WEEKS, MY TRUCK HAS HAD THE FOLLOWING INTERMITTENT MESSAGE FLASH ACROSS THE DASH "REDUCED ENGINE POWER" AND "STABILITY SYSTEM DISABLED", AND THE TRUCK IS LIMITED TO 25MPH.. THIS HAS HAPPENED NUMEROUS TIMES IN TRAFFIC, FORCING MY WIFE, OR MYSELF TO HAVE TO TURN ON THE HAZARD LIGHTS AND PULL OFF THE FREEWAY AS QUICKLY AS POSSIBLE. AFTER SITTING FOR 5-10 MINUTES THE LIGHTS WILL GO OFF, AND THE ENGINE WILL BE FINE. THE DESCRIBED SCENARIO JUST OCCURRED AGAIN TODAY FOR THE 3RD TIME IN ONE DAY,, SO THINGS APPEAR TO DEGRADING RAPIDLY, AND I WILL NEED TO HAVE THE SYSTEM REVIEWED AT THE LOCAL DEALERSHIP. I AM VERY CONCERNED AS I HAVE FOUND A THREAD WITH NUMEROUS RELATED CONCERNS AT EDMUNDS,COM (HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/5759/GMC/YUKON-DENALI/GMC-YUKON-REDUCED-ENGINE-POWER-MESSAGE), AND IT DOES NOT APPEAR THAT THEIR IS A VALID RECALL FOR MY VIN. I AM NOT CLEAR WHAT MAY BECOME OF THIS COMPLAINT, BUT I AM VERY CONCERNED THAT MY WIFE MAY BE IN A VERY DANGEROUS SITUATION IF THE ENGINES KEEPS REDUCING POWER WHILE DRIVING ON THE FREEWAY. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641241October 3, 2014
SEATS
THE SECOND ROW SEATS WILL NOT FOLD DOWN FLAT. THIS HAS BEEN GOING ON FOR ABOUT 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641289October 3, 2014
AIR BAGS, STRUCTURE
A CRACK HAD APPEARED ON THE DASHBOARD GOING TO THE DIRECTION OF THE AIRBAG. I HAD ATTEMPTED TO CONSULT WITH THE LOCAL GMC DEALERSHIP THAT STATED IT'S NO THREAT AND BASICALLY SENT ME ON MY WAY. IT'S BEEN A YEAR LATER AND NOW NOT ONLY HAS IT CRACKED IN THAT ONE AREA BUT I HAVE 2 ADDITIONAL CRACKS AND THE DASH HAS SEPARATED APPROX. 1/2" AT THE AIRBAG. IT SERIOUSLY CONCERNS ME CONSIDERING I HAVE CUSTODY OF MY GRANDCHILDREN (11 & 9) WHO ARE RIDING IN THIS VEHICLE 99.5% OF THE TIME. I'M DEATHLY AFRAID THE AIRBAG IS EITHER GOING TO DEPLOY ON ITS OWN OR WORSE NOT DEPLOY IF/WHEN IT'S NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641315October 3, 2014
SERVICE BRAKES
MY DAUGHTER WAS DRIVING AND WHEN SLOWING DOWN THE BRAKES FAILED TO WORK. THE VEHICLE WAS NOT ABLE TO STOP AND COLLIDED WITH THE VEHICLE IN FRONT. LUCKILY NOBODY WAS INJURED IN THIS COLLISION. AFTER INSPECTION, I NOTICED FLUID ON THE GROUND AT THE REAR LEFT (DRIVER'S SIDE REAR), AND LOOKED UNDER THE VEHICLE TO SEE WHERE THE FLUID MAY BE COMING FROM. I SAW THAT THERE WAS FLUID COATING A LARGE AREA OF THE UNDERBODY, AND ALSO SEE THE BRAKE LINE ATTACHED TO THE FRAME AS WET AND RUSTED. I HAVE PICTURES SAVED AS A REFERENCE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10640956October 2, 2014
ELECTRICAL SYSTEM, SUSPENSION, SERVICE BRAKES
THE GMC CONTINUES TO RANDOMLY NOT START OR DEACTIVATE THE STABILITRACK, ANTI-LOCK BRAKES WERE DISABLED, AND THE CHECK ENGINE LIGHT ARE ALL ON. THIS PROBLEM HAPPENS ALMOST EVERY DAY AND THE DEALER IS UNABLE TO IDENTIFY THE SOURCE OF THE PROBLEM AFTER SEVERAL ATTEMPTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639148September 25, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY BRAKES WOULD ENGAGE BUT THEY WILL NOT DISENGAGED AND MY BRAKES ARE BURINGING AND SMELLING LIKE BURNT RUBBER. BRAKES ARE ALSO STICKING. THE ELECTRICAL SYSTEM KEEPS BLINKING ON AND OFF. REPLACE FUSE BUT STILL NOT WORKING. NOT DISPLAYING THE CORRECT SPEED ON DASH BOARD I'M GOING SLOWER THAN THE SPEED SAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638820September 24, 2014
LATCHES/LOCKS/LINKAGES
DOOR LOCK ACTUATORS. THREE OF FOUR DOOR ACTUATORS ARE BROKEN AND LOCKS MUST BE CONTROLLED MANUALLY. GMC WANTED 655.00 TO FIX THE TWO I KNEW WERE BROKEN. GMC IS WELL AWARE OF THE THOUSANDS OF COMPLAINTS OF THIS DEFECTIVE PART. I WAS NOT AWARE THE THIRD LOCK HAD FAILED UNTIL MY SON OPENED A BACK DOOR AND STEPPED INTO TRAFFIC. I WAS UNDER THE IMPRESSION HIS DOOR WAS LOCKED. ALL I COULD DO WAS SCREAM AT THE TOP OF MY LUNGS IN AN ATTEMPT TO KEEP HIM FROM GETTING HIT BY TRAFFIC. DOES IT TAKE A DEATH OR SEVERAL DEATHS BEFORE GMC RECALLS THIS DEFECTIVE PART?!!! THIS IS A SERIOUS SAFETY ISSUE WHEN YOU HAVE A CHILD IN THE CAR AND SHOULD BE LOOKED AT BEFORE AN INJURY OF DEATH OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638817September 24, 2014
SERVICE BRAKES
BACKING UP TO HOOK UP A TRAILER, I DEPRESSED THE BRAKE AND IT WENT STRAIGHT TO THE FLOOR. REAR BRAKE LINE RUPTURED AFTER ABS MODULE AND RIGHT ABOUT THE FUEL TANK. I CANNOT REPLACE JUST THEY ONE LINE BECAUSE OF CORROSION AND RUST AT THE MODULE. THIS IS THE FAMILY SUV AND IM LUCKY THIS HAPPENED IN MY YARD AND NOT ON THE HIGHWAY. I WAS PREPARING TO LEAVE TOWING A 5500LB TRAILER. ALL THESE OTHER LINES ARE EQUALLY BAD AND I FEAR THEY ARE GOING TO RUPTURE TOO. I'M STUCK WITH A 10 YEAR OLD LESS THAN SAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638270September 22, 2014
SERVICE BRAKES
I COMPLETELY LOST THE BRAKES. AFTER FURTHER INSPECTION, DISCOVERED THAT THE BRAKE LINES ARE COMPLETELY RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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