GMC Yukon Complaints

6,462 consumer complaints on file.

#10882133July 1, 2016
STRUCTURE:BODY
2 CRACKS IN THE DASHBOARD OF MY 2007 GMC YUKON DENALI - BETWEEN THE SPEAKER AND PASSENGER AIRBAG AND ABOVE THE STEERING WHEEL. IT ALSO MAKES A SQUEAKY RATTLING NOISE WHILE I AM DRIVING AS THE BROKEN PIECES BOUNCE. I DID NOTHING TO BREAK IT, IT CRACKED ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881513June 29, 2016
ENGINE
I AM WRITING TO NOTIFY YOU ABOUT A PROBLEM WITH THE TRANSMISSION IN 2015 GMC YUKON XL. GM IS AWARE OF A PROBLEM. THEY ISSUED AN INTERNAL NOTICE TO DEALERS IN FEBRUARY 2016. HOWEVER, THEY HAVE NOT NOTIFIED TO OWNERS IN THE FORM OF A RECALL. ON SEVERAL OCCASIONS, MY VEHICLE JUMPED FORWARD, WHILE DRIVING IN THE CITY, WHEN IT WAS STOPPED, IN DRIVE, WITH BRAKE ENGAGED. I REPORTED TRANSMISSION PROBLEMS TO MY LOCAL DEALER BUT THEY REPEATEDLY IGNORED MY CONCERNS. THEY KEPT GIVING EXCUSES THAT DIDN'T MAKE SENSE. I FINALLY PRESSED ON, REFUSED TO TAKE MY VEHICLE BACK AND REPORTED THE PROBLEM TO SEVERAL EXECUTIVES. THE PROBLEM WAS FINALLY DIAGNOSED UNDER DIFFERENT CONDITIONS AS STATED IN THE FIRST INTERNAL DOCUMENT IN MARCH 2016. THERE WAS A PROBLEM WITH THE TRANSMISSION. THEY FINALLY REPLACED THE TRANSMISSION FOR "ONE THAT DIDN'T HAVE A PROBLEM". GM ADMITTED THERE ARE PROBLEMS WITH TRANSMISSIONS AND THE PROBLEM HAS BEEN CORRECTED IN NEWER VEHICLES. THEY HAVE YET TO ISSUE A NOTICE TO CURRENT OWNERS THAT THEIR VEHICLES ARE AT RISK. I OWNED A 2015 GMC YUKON XL BUT CHOSE TO SELL IT OVER SAFETY CONCERNS AND LACK OF APPROPRIATE RESPONSE FROM GM CORPORATE. WITH 2 YOUNG CHILDREN, I SPEND A LOT OF TIME AROUND SCHOOLS (LIKE MOST OWNERS OF LARGE GM VEHICLES). I COULD HAVE INJURED OR KILLED SOMEONE. I FEEL IT IS MY OBLIGATION TO BRING THIS SITUATION TO YOUR ATTENTION. IF YOU INTERVENE, YOU CAN HELP TO AVOID ANY INJURIES IN THE FUTURE. IT IS CLEAR THAT GM WILL NOT VOLUNTARILY PROTECT THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877048June 28, 2016
STRUCTURE:BODY
DASHBOARD CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877163June 28, 2016
UNKNOWN OR OTHER
DASH IS CRACKED SEVERELY AND IT LOOKS LIKE IT WILL IMPACT THE ARIRBAGS. THE CRACKS ARE GROWING AGGRESSIVELY! NOT A GOOD LOOK FOR A HIGH END LUXURY SUV!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876987June 27, 2016
UNKNOWN OR OTHER
I HAVE NOW 3 CRACKS (1 VERY LARGE) IN MY DASHBOARD. A DEALER IN FL (WHERE WE JUST MOVED FROM) SAID THAT GMC WOULD SPLIT THE COST OF THE REPLACEMENT WITH ME, BUT WE WERE RE-STATIONED TO NC SHORTLY THEREAFTER (ACTIVE-DUTY MILITARY) AND HAD TO LEAVE. I TOOK IT TO THE NC DEALER ONLY 2 MONTHS LATER AND THEY WON'T HELP COVER EVEN ONE CENT. THEY WANT TO CHARGE $1,100 TO REPLACE WHAT IS OBVIOUSLY A DEFECT AND IN FL I WAS ONLY GOING TO BE RESPONSIBLE FOR $460. HOW IS AN INTERNATIONAL COMPANY NOT ABLE TO OFFER A STANDARD POLICY/FEE FOR SUCH A CASE? THESE CRACKS APPEARED ALMOST OVERNIGHT AND ARE ONLY GETTING LARGER. THE THIRD CRACK JUST APPEARED AND I REGULARLY USE A SUN SHADE ON SUMMER AND WARM DAYS. 1 CRACK IS ALSO RIGHT AT THE AIRBAG DEPLOYMENT BOX. THE CAR WAS NOT ON NOR IN MOTION WHEN THEY FIRST OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876714June 26, 2016
AIR BAGS
DASHBOARD IS FAILING EXTENSIVELY DUE TO AN UNKNOWN MANUFACTURING DEFECT. AREAS OF FAILURE INCLUDE UP TO AND AROUND THE PORTION WHICH SAYS "AIR BAG" WHICH IS CREATING A SIGNIFICANT SAFETY CONCERN. PLASTIC FRAGMENTS ARE LOOSE ON CRACKED AREAS OF DASH. THIS PRESENTS A POSSIBLE HIGH-SPEED PROJECTILE HAZARD IF AIR BAG(S) ARE DEPLOYED AND CATCH ON LOOSE/CRACKED AREAS DURING DEPLOYMENT. VEHICLE HAS NOT BEEN INVOLVED IN ANY INCIDENTS. DASHBOARD SURROUNDING AIRBAG CRACKED WHILE THE VEHICLE WAS STATIONARY AND CONTINUES TO DEVELOP ADDITIONAL CRACKS AS TIME GOES ON. FINALLY, DASHBOARD IS VIBRATING WHILE DRIVING AT HIGHWAY SPEEDS CAUSING ADDITIONAL CRACKS AND FRAGMENTS OF PLASTIC TO COME LOOSE. DISCUSSIONS WITH MECHANICS INDICATE THAT ENTIRE DASH MAY COME LOOSE AND FALL IN TO DRIVERS OR PASSENGER UNDER NORMAL DRIVING CONDITIONS, CAUSING LOSS OF CONTROL IN ADDITION TO POSSIBLE AIR-BAG PROJECTILE HAZARD. TWO LOCAL GMC DEALERS INDICATED THAT THIS IS NOT A COVERED REPAIR AND THAT THE CONSUMER SHOULD REPLACE THE DASH ON THEIR OWN IF THERE IS A SAFETY CONCERN BY THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876565June 25, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
CRACKS IN DASH AROUND AIRBAG WILL CAUSE INJURY WITH DEPLOYMENT. CRACKS ON THE DASH WILL CAUSE I JUST IN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876522June 24, 2016
AIR BAGS, UNKNOWN OR OTHER
OUR 2011 GMC YUKON DENALI XL HAS DEVELOPED LARGE CRACKS IN THE DASHBOARD. ONE IS LOCATED BEHIND THE INSTRUMENT PANEL AND AT THE CORNER OF THE AIRBAG. WE HAVE CONCERNS IF THE PASSENGER SIDE AIRBAG EVER DEPLOYS, SHARP PIECES OF THE BROKEN DASH MAY BREAK LOOSE AND INJURE PASSENGERS IN OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876524June 24, 2016
AIR BAGS, UNKNOWN OR OTHER
OUR 2008 GMC YUKON DENALI XL HAS DEVELOPED A CRACK IN THE DASHBOARD RIGHT AT THE CORNER OF THE AIRBAG. WE HAVE CONCERNS IF THE PASSENGER SIDE AIRBAG EVER DEPLOYS, SHARP PIECES OF THE BROKEN DASH MAY BREAK LOOSE AND INJURE PASSENGERS IN OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876305June 23, 2016
AIR BAGS
YET ANOTHER SEVERE DASH CRACK COMPLAINT TO FILE WITH THE MANY. CRACKED DASH THAT COULD POSSIBLY PREVENT PROPER DEPLOYMENT OF AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876303June 23, 2016
STRUCTURE:BODY
OUR DASHBOARD CRACKED ON A 3 YEAR OLD CAR - THE LOCAL DEALER "REPAIRED" IT AND THE REPAIR LASTED ALL OF A DAY. THE CRACK GOT PROGRESSIVELY BIGGER AND GM REFUSED TO COVER ANY OF THE COST TO REPLACE, TELLING US OUR ONLY OPTION WAS TO REPLACE THE ENTIRE DASH AT A COST OF OVER $1200. WE HAVE HAD IT PATCHED BY A LOCAL REPAIR PLACE WHO DID A BETTER JOB THAN THE DEALER, BUT THE DASH STILL VIBRATES TO THE POINT OF SHAKING AND THE PATCH IS NOW COMING APART AGAIN. THE ACTUAL CRACK IS NOW OVER A 1/2" BIG. WE ARE WORRIED ABOUT THE AIRBAGS DEPLOYING AND THE SHARP PLASTIC CAUSING SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875841June 22, 2016
AIR BAGS, UNKNOWN OR OTHER
WHEN I ENTERED MY VEHICLE I NOTICED A CRACK ON MY DASHBOARD LEADING TO THE PASSENGER AIRBAG PANEL. THE CRACK LEADS TO THE TOP LEFT OF THE AIRBAG PANEL. THE VEHICLE WAS STATIONARY, LOCATED IN MY DRIVEWAY. THIS IS A SAFETY CONCERN. WILL THIS INTERFERE WITH DEPLOYMENT OF THE AIR BAG? IN THE EVENT OF DEPLOYMENT, WILL THE DASH COME REMOVED AND INJURE A RIDER? WILL THE PLASTIC SHARDS CAUSE BODILY HARM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875703June 21, 2016
UNKNOWN OR OTHER
CRACKED DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875282June 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875072June 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
STABILITY CONTROL DISABLED COMES ON WITH ENGINE POWER REDUCED. THIS HAPPENED AS I AS DRIVING IN THE HIGHWAY. SPEED DRASTICALLY REDUCED FORM 65 TO 10 MPH. I COULD HAVE BEEN KILLED. GM IS AWARE OF THIS PROBLEM AND WILL NOT ACT UNTIL THERE'S A FATALITY BECAUSE OF THIS ISSUE. THIS IS CRIMINAL. NHTSA HAS RECEIVED NUMEROUS COMPLAINTS REGARDING THIS ISSUE AND HAS NOT ACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875146June 19, 2016
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING ON CITY STREET WITH NO WARNING COULD NOT STOP AT RED LIGHT. IMMEDIATELY PULLED OVER AND NOTICED BRAKE FLUID LEAKING FROM LEFT SIDE OF VEHICLE FROM A BROKEN BRAKE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875019June 18, 2016
UNKNOWN OR OTHER
VIBRATES WHEN AT SPEED 70-85.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874854June 17, 2016
UNKNOWN OR OTHER
DASHBOARD CRACKED AT THE CORNER TO THE PASSENGER AIRBAG FOR NO REASON AND NOW THE MIDDLE SECTION OF THE DASH RATTLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874673June 16, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD TO MY YUKON HAS CRASHED IN TWO PLACES. AT THE SPEEDOMETER HOUSING AT RIGHT INTO THE PASSENGER AIR BAG COVER. IT CAUSES THE AIR BAG COVER TO SIT UP, NOT REST NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874542June 16, 2016
STRUCTURE:BODY
2011 YUKON XL (GARAGED IT'S ENTIRE LIFE AND WELL CARED FOR) HAD CRACK IN DASH APPEAR IN JAN 2016 WHICH QUICKLY SPREAD FROM BACK TO FRONT CAUSING THE DASH TO BECOME TWO PIECES. DEALER ONLY OFFERED TO "DISCOUNT" A REPAIR SINCE OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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