GMC Yukon Complaints

6,462 consumer complaints on file.

#10885218July 16, 2016
SERVICE BRAKES
FOR THE SECOND TIME IN AN APPROXIMATE 12 MONTH PERIOD, I HAD TO REPLACE A BRAKE LINE FAILURE. UNTIL NOW, I DIDN'T KNOW THAT GM HAS A "REPLACEMENT REBUILD KIT". HOWEVER, THE FIRST TIME MY SISTER WAS DRIVING AND HAD A BRAKE FAILURE WITH A CAR LOAD OF FAMILY ABOARD, IN JACKSONVILLE FL. A NATIONALLY KNOWN COMPANY REPLACED THE PORTION OF THE BRAKE LINE THAT RUPTURED, BUT THEY DID WARN ME THAT RUST WAS RAMPART BECAUSE OF THE SALT. YESTERDAY, I WAS DRIVING TO WORK ON I495, D.C. BELTWAY AT 50 MPH, WHERE THOUSANDS OF PEOPLE TRAVEL DAILY AND I HAD ANOTHER CATASTROPHIC BRAKE FAILURE AT 50 MPH. THAT SCENARIO, JUST THINKING ABOUT IT AGAIN, SCARED ME HALF TO DEATH AND I JUST FIXED THE SAME THING LAST YEAR FOR 600.00+ AND UNEXPECTEDLY IT HAPPENS AGAIN. ONLY BY THE GRACE OF GOD, NO ONE WAS INJURED OR KILLED OR HAD SUBSTANTIAL PROPERTY DAMAGE. WHAT I FOUND OUT LATER AFTER INVESTIGATING THIS PROBLEM, AND THE SAME COMPANY WHO REPLACED THE FIRST BRAKE LINE SAID IT WOULD BE 1500.00 TO FIX A PORTION OF THE BRAKE LINE. THIS ISSUE IS WELL KNOWN BY GM AND HAS BEEN INVESTIGATED FOR 5 YEARS AND GM DID NOT DO A RECALL BECAUSE MOST WARRANTIES HAVE EXPIRED. HOWEVER, WITH THE SNOW-BELTS STATES SALTING THE ROADS HAVE DAMAGED MANY GM AND OTHER VEHICLES. FROM 1999 TO 2007 GM TRUCKS AND SUVS WERE USING NON-PV COATED BRAKE LINES. BY THESE BRAKE LINES NOT BEING COATED WITH PROTECTANT, CORROSION RUNS RAMPART ON YOUR BRAKE LINE SYSTEM, THIS IS PROBABLE IN ALL THE AFOREMENTIONED VEHICLES. I THINK THAT EVERY DEALER SHOULD DO THIS REPLACEMENT FOR THE GM RECOMMEND PRICE. I TALKED TO MY SERVICE MANAGER AT CHEVY/GM TODAY AND HE SAID GM DOESN'T OWN THIS DEALERSHIP AND THE RECOMMENDED TIME TO INSTALL (4.5 HOURS) @ 100.00 PER HOUR IS NOT REALISTIC. I SAID YOU SALE AND SERVICE THESE VEHICLES, YET NO ONE WANTS TO STEP UP TO FIX THEM UNTIL SOME GETS KILLED, THAT'S RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885230July 16, 2016
AIR BAGS
THE DASH HAS SEVERELY CRACKED ON THE DASHBOARD SURROUNDING THE AIRBAG AND I FEAR IN THE CASE OF AN ACCIDENT THIS WOULD TURN INTO SHRAPNEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884992July 15, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD FRACTURED ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THERE WAS AN ISSUE WITH THE DASHBOARD IN THE VEHICLE'S YEAR, MAKE, AND MODEL; HOWEVER, THERE WAS NO RECALL TO ADDRESS THE FAILURE AND THE DASHBOARD WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 04/05/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885021July 15, 2016
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
THE DASH IS CRACKED AND BROKEN IN MULTIPLE PLACES ON BOTH SIDES OF THE DASH. MOST CONCERNING IS THE CRACK NEXT TO THE AIRBAG PANEL. IF THE AIRBAG WERE TO DEPLOY, WILL IT STILL WORK, AND WHAT WILL HAPPEN TO THE DASH WHEN IT EXPLODES OUT. THE CRACK WAS FIRST NOTICED LAST FALL AND JUST GOTTEN WORSE SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885057July 15, 2016
UNKNOWN OR OTHER
MY DASHBOARD HAS 2 CRACKS IN IT. THIS BEGAN AROUND 55,000 MILES. ONE IS ABOVE THE AIRBAG AND THE OTHER IS IN THE MIDDLE ON TOP OF THE MIDDLE SPEAKER. I PURCHASED A $1500 EASY CARE EXTENDED WARRANTY WHEN I PURCHASED THIS VEHICLE TO HOPEFULLY TAKE CARE OF ANYTHING THAT MIGHT HAVE COME UP WHILE PAYING ON THIS VEHICLE. THIS WARRANTY DOES NOT COVER THE DASHBOARD. OF COURSE! I SPENT COUNTLESS HOURS ON THE PHONE WITH THE DEALERSHIP, GMC SENIOR ADVISORS, AND THEN THE NEXT IN LINE TO FINALLY BE TOLD I WAS RESPONSIBLE FOR $300 PLUS TAX FOR THE REPAIR. WHAT UPSET ME THE MOST IS THE FACT THAT GMC TRIED TO BLAME WEAR AND TEAR AND THE SUN WITHOUT ACCEPTING THE RESPONSIBILITY OF THE DEFECT. THIS SHOULD NOT BE MY RESPONSIBILITY TO FIX. WHAT INCENTIVE DO I HAVE TO EVER BUY GMC AGAIN WHEN I AM DRIVING ONE OF THE TOP OF THE LINE VEHICLES WHICH COSTS $65,000 AND I'M TOLD THAT IT'S NOT THEIR FAULT THAT ST 55,000 MILES MY DASH IS CRACKED AND RATTLING AND I'M DRIVING AROUND WITH PAPER STUFFED IN IT TO STIFLE THE NOISE. SO DISGUSTED!!!!! THE BEST THEY COULD DO IS THAT I PAY $300 PLUS TAX TO FIX. WHAT AN INSULT! LAST GMC VEHICLE. MAKE IT RIGHT WITH YOUR CUSTOMERS WHEN IT'S YOUR FAULT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885046July 15, 2016
UNKNOWN OR OTHER
THE CHROME LININGS ON THE INTERIOR DOOR HANDLES OF THE FRONT DRIVER SIDE AND FRONT PASSENGER SIDE ARE PEELING. THE PEELED EDGE OF THE MATERIAL IS VERY SHARP, AND MY WIFE AND I BOTH HAVE SUSTAINED CUTS TO OUR LEFT HANDS DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10885050July 15, 2016
AIR BAGS
THE FRONT DASH HAS CRACKED AROUND THE PASSENGER SIDE AIRBAG, AS WELL AS AROUND THE SPEAKER AND OVER THE STEERING COLUMN. THE CRACKS INITIALLY STARTED AS SMALL CRACKS A FEW YEARS AGO, BUT HAVE DRASTICALLY WORSENED OVER THIS PAST YEAR AND I NOW BELIEVE IT IS A SAFETY HAZARD, ESPECIALLY IF THE PASSENGER SIDE AIRBAG WERE TO DEPLOY. IT'S SO BAD THAT IF IT GETS ANY WORSE THE WHOLE SECTION BETWEEN THE SPEAKER AND PASSENGER SIDE AIRBAG MAY BREAK OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884536July 13, 2016
ELECTRICAL SYSTEM
BODY CONTROL MODULE (BCM) SOFTWARE CALIBRATIONS CREATE A LOWER BATTERY STATE OF CHARGE THAN INTENDED IN LOW POWER USAGE MODES. MULTIPLE "RE-FLASHING" OF BCM REQUIRED AT GM DEALERS (SEE ATTACHED GM TSB). THIS SAME ISSUE HAS BEEN DIAGNOSED/REPAIRED ON MY VEHICLE IN 04/14/08, 07/17/2012, AND 06/01/2016. THERE IS A MANUFACTURING DEFECT IN THE SOFTWARE PROGRAMING AND/OR HARD WARE OF THIS RELATED BCM. ADDITIONAL 2007 MODEL YEAR GM TRUCKS AFFECTED (SEE ATTACHED GM TSB).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884679July 13, 2016
AIR BAGS
WHILE DRIVING, I STARTED HEARING STRANGE RATTLING NOISES FROM THE DASHBOARD. WE I INSPECTED THE DASH BOARD, I NOTICED IT WAS CRACKED BY THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIRBAG ON BOTH SIDES. I'M CONCERNED FOR MY FAMILY'S SAFETY. SHOULD THE AIRBAG DEPLOY, THE CRACKED DASHBOARD WILL MOST LIKELY EXPLODE, POSSIBLY CAUSING MORE INJURY THAN THE AIRBAG WAS DESIGNED TO AVOID. THIS APPEARS TO BE A COMMON COMPLAINT FROM GM CUSTOMERS. WHILE I RECENTLY PAID TO HAVE MY DASH REPLACED, I'M HOPING GM WILL ISSUE A RECALL TO ADDRESS THIS ISSUE AND I WILL BE REIMBURSED FOR REPAIRING THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883845July 10, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
OUR 2008 GMC YUKON DENALI XL HAS DEVELOPED 3 SEPARATE CRACKS IN THE DASHBOARD. ONE IS RIGHT IN THE MIDDLE OF THE TOP OF THE PASSENGER SIDE AIRBAG, ONE IS A VERY LARGE CRACK NEAR THE WINDSHIELD AND RUNNING UP OVER THE INSTRUMENT PANEL AND ONE IS ON DRIVER SIDE NEAR LARGE CRACK AT INSTRUMENT PANEL. WE HAVE CONCERNS IF THE PASSENGER SIDE AIRBAG EVER DEPLOYS, SHARP PIECES OF THE BROKEN DASH MAY BREAK LOOSE AND INJURE PASSENGERS IN OUR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883740July 9, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I'M DRIVING AND ALL OF THE SUDDEN THE STABILITY AND TRACTION CONTROLS LIGHTS START FLASHING, THE CHECK ENGINE LIGHT COMES ON AND IT GOES INTO 1ST GEAR AND WON'T SHIFT OUT. IT TAKES ABOUT 15 SECONDS TO GO FROM DRIVING 60 MILES AND AIR DOWN TO 10. GMC HAD IT A TOTAL OF 7 WEEKS IN THE WINTER OF 2015/2016 AND COULDN'T FIND THE PROBLEM. DOING IT AGAIN NOW7/7/2016. TOOK IT TO ANOTHER DEALER. THEY THINK IT'S A WIRING PROBLEM BUT CAN'T FIND IT EITHER. TOLD ME WOULD JUST HAVE TO DRIVE IT TILL IT GETS WORSE. I NOTICED THIS LAST TIME IT MESSED UP THAT IT HAD BEEN SHIFTING VERY HARD THAT DAY. VERY FRUSTRATING TO PAY THAT MUCH FOR A VEHICLE YOU DON'T FEEL SAFE DRIVING. READY TO TRADE BUT NOT SURE I HAVE MUCH FAITH IN GM VEHICLES AFTER ALL THE PROBLEMS I'VE BEEN READING ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883485July 8, 2016
UNKNOWN OR OTHER
THE DASHBOARD ON MY 2011 YUKON XL WITH ONLY 52,000 MILES ON IT. A COUPLE OF WEEKS AGO MY YUKON DASHBOARD CRACKED OVER THE INSTRUMENT PANEL AND AT THE RIGHT PASSENGER AIRBAG. THIS DASHBOARD HAS NO SUPPORT UNDER IT AND I CAN PUSH THE DASHBOARD DOWN WITH MY FINGER WITHOUT APPLYING ANY FORCE. WHEN THE AIRBAG DEPLOYS THE DASHBOARD WILL BREAK OFF AT THE WEAK POINT BREAKING WITH POINTED SHARP AREAS THAT CAN EITHER PUNCTURE THE AIRBAG OR HIT THE PASSENGER. THIS IS A HUGE SAFETY ITEM. THE DEALERSHIP SAYS THAT THIS CRACKED DUE TO HEAT SO I AM NOW CONCERNED THAT THE FAULTY DASHBOARD IS CRACKING DUE TO HEAT THAT THE TAKATA RECALL IS A HUGE SAFETY ISSUE THAT ALSO RELATES TO HEAT IN THIS VEHICLE. BOTH OF THESE ITEMS SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883677July 8, 2016
SERVICE BRAKES
I WAS TOWING A 17' BOAT AND CAME TO A STOP SIGN. I PRESSED THE BRAKE PEDAL AND IT WENT TO THE FLOOR. THE YUKON DID NOT SLOW AT ALL. FORTUNATELY, NO ONE WAS COMING AND I ROLLED THROUGH THE STOP SIGN, MADE A RIGHT TURN, AND WENT DOWN A STEEPER HILL. PUMPING THE BRAKES AS I WENT HAD NO EFFECT. THE DASH SHOWED A 'SERVICE BRAKE' MESSAGE. I APPLIED THE PARKING BRAKE AND DOWN-SHIFTED, WHICH SLOWED IT ENOUGH THAT I WAS ABLE TO SWING WIDE INTO THE OPPOSING TRAFFIC LANE AND BARELY MAKE THE TURN AT THE BOTTOM OF THE HILL. I PULLED OFF TO THE SIDE OF THE ROAD WITH THE RIGHT-WHEELS ON A SOFT SHOULDER BEFORE THE VEHICLE SLOWLY CAME TO A STOP. I REFILLED THE BRAKE RESERVOIR AND HAD MY WIFE PRESS THE BRAKE PEDAL. IT WENT TO THE FLOOR AS BRAKE FLUID SHOT ONTO THE HOT EXHAUST MANIFOLD, LEAKING FROM A RUSTED JOINT WHERE THE STEEL BRAKE LINE JOINED A FLEXIBLE, BRAIDED LINE UNDER THE HOOD. THE BRAKE LINES WERE HORRIBLY RUSTED, UNLIKE ANYTHING I HAD EVER SEEN IN MY 35+ YEARS OF DRIVING AND OWNING VEHICLES (INCLUDING 20 CARS AND LIGHT TRUCKS). THIS YUKON HAS SPENT ITS ENTIRE LIFE REGISTERED IN VIRGINIA AND HAS LESS THAN 80K MILES ON IT. I CAN'T IMAGINE WHAT THEY ARE LIKE IN NORTHERN STATES. LOOKING ONLINE, I DISCOVERED THAT THIS WAS A KNOWN PROBLEM THAT THE NHTSA HAD INVESTIGATED. WHY WAS I NOT WARNED? I COULD HAVE BEEN INJURED OR KILLED, AS COULD HAVE ANOTHER MOTORIST OR PEDESTRIAN! WHEN I CALLED MY LOCAL GMC DEALER (OURISMAN OF ALEXANDRIA, VA), THE SERVICE ADVISOR CLAIMED TO BE UNAWARE OF THE PROBLEM, THE GM SERVICE BULLETINS THAT HAD BEEN ISSUED ON IT, AND THE AVAILABILITY OF THE PRE-BENT LINES AS A DISCOUNTED KIT FROM GM. HE ESTIMATED A FOUR-FIGURE LABOR BILL TO DO THE WORK, SO I AM DOING AS MUCH OF IT AS I CAN MYSELF USING NICKEL-COPPER BRAKE LINE AND A FLARING TOOL. PEOPLE ARE GOING TO DIE FROM THIS IF THE NHTSA DOES NOT FORCE GM TO DO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882913July 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY 2016 YUKON DENALI HAS A VIBRATION PROBLEM, WHICH I BELIEVE IS CAUSED BY THE MAGNETIC RIDE CONTROL. THE VIBRATION DOES NOT SPEED UP, NOR SLOW DOWN, DEPENDING ON SPEED. IT IS, HOWEVER, MORE NOTICEABLE WHEN THERE IS ANY ROAD IMPERFECTION. THE GMC SERVICE DEPT. HAS BALANCED AND ROTATED TIRES, EVEN SENT IT TO TWO OTHER BUSINESSES TO TRY AND FIX -- ALIGNMENT, ETC. VIBRATION CONTINUES. I'VE HAD PASSENGERS WHO ASK "WHY DOES YOUR CAR HAVE THE SHIVERS?" GM DEALER DID GET AHOLD OF A GMC TECHNICIAN WHO FLEW IN, AND DROVE THE CAR AND SAID -- YES IT HAS A VIBRATION, BUT IT IS IN ACCEPTABLE PARAMETERS. MY DEALER HAS PROVIDED ME 3 DIFFERENT RENTAL CARS WHILE WORKING TO TRY AND FIX THE "SHIVERS" ... ALL THREE WERE FAIRLY NEW, SMALL BUICKS, AND ALL 3 RODE BETTER THAN THIS NEW $75,000 DENALI. I LOVE THE VEHICLE, HATE THE VIBRATION. GMC ITSELF HAS NOW TOLD ME -- YOUR CASE IS CLOSED! THE VIBRATION IS WITHIN ACCEPTABLE LIMITS. THE DEALER HAS LET ME DRIVE TWO OTHER YUKON DENALI'S ... BOTH HAVE SIMILAR VIBRATIONS... JUST NOT AS BAD AS THIS VEHICLE. VIBRATION IS NOTICEABLE AT 25 MPH, AS WELL AS AT 80 MPH; ALTHOUGH IT IS MORE NOTICEABLE ON ROUGHER ROADS. I AM HAPPY TO SHARE THE REPORTS FROM MY LOCAL GM DEALER, WHO COMPLETELY AGREES THAT THE CAR SHIMMIES. WE TRIED THE GMC BUYBACK PROGRAM, AND I WAS TOLD BY GMC THAT PROGRAM IS NOT AVAILABLE TO ME, EVEN THOUGH I TOOK THE CAR BACK TO THE DEALER WHEN I HAD LESS THAN 100 MILES ON IT. AND HAVE BEEN TAKING IT BACK REGULARLY SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882995July 6, 2016
STRUCTURE:BODY
DASHBOARD DEVELOPED CRACKS ALONG THE CORNERS OF THE PASSENGER AIRBAGS, THEN ANOTHER CRACK APPEARED OVER THE DRIVER'S SIDE HOOD OF THE INSTRUMENT PANEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882496July 5, 2016
AIR BAGS, UNKNOWN OR OTHER
WE BOUGHT OUR USED GMC YUKON DENALI XL IN NOVEMBER 2015. IN MAY WE NOTICED THE UPPER LEFT DASHBOARD OF THE PASSENGER SIDE UPPER LEFT CORNER NEXT TO AIRBAG HAS A FEW CRACKS IN IT. MY HUSBAND STARTED OUR CAR TO DRIVE IT TODAY AND THE PIECE THAT CRACKED COMPLETELY FELL INTO THE DASHBOARD LEAVING A 1" HOLE. I AM CONCERNED THAT IT WILL EFFECT THE AIRBAG AND WHAT OTHER EFFECTS IT MAY HAVE ON THE DASHBOARD ITSELF IN A SAFETY RELATED WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882709July 5, 2016
AIR BAGS
THE CRACK IN MY DASH IS NOW FROM THE AIRBAG TO THE VENT. IT HAS CRACKED COMPLETELY THROUGH. I AM CONCERNED IT WILL CAUSE MY PASSENGER SIDE AIRBAG TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882448July 4, 2016
UNKNOWN OR OTHER
DASH BOARD HAS CRACKED IN TWO PLACES AROUND THE AIR BAG ON THE PASSENGER SIDE. THE VEHICLE WAS STATIONARY WHEN THE CRACKS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882469July 4, 2016
UNKNOWN OR OTHER
THIS IS THE HANDLES THAT OPEN THE DOORS. THE COATING ON THE HANDLES IS PEELING. THEY HAVE SHARP EDGES THAT CAN AND HAVE CUT THE FINGERS. GM NEEDS TO REPLACE ALL OF THESE HANDLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882118July 1, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKED AND CONTINUES TO GROW. DEALER SAID IT WAS $2000 TO FIX AND SAID ALMOST ALL OF THESE MODELS COME IN WITH THE SAME CRACK. THERE WAS NO SPECIFIC INCIDENT THAT LED TO THE CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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