GMC Yukon Complaints

6,462 consumer complaints on file.

#11153061November 21, 2018
UNKNOWN OR OTHER
DASHBOARD HAS BEEN CRACKED SINCE I BOUGHT IT USED (WAS ONLY 2-3 YEARS OLD AT THE TIME); DITTO REGARDING DOOR HANDLES--THE SILVERISH COVER HAS BEEN PEELED BACK SINCE I BOUGHT IT, OCCASIONALLY CAUSING CUTS TO HANDS ON DRIVER AND PASSENGER SIDE WHEN OPENING THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153101November 21, 2018
SERVICE BRAKES
MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY AT 70 MPH WHEN HE NEEDED TO SLOW DOWN AND NOTICED THE BRAKES ON THE YUKON WERE NOT FUNCTIONING PROPERLY. MORE SPECIFICALLY, THE BRAKES WOULD NOT FUNCTION THE FIRST 3-4 TIMES WHEN THEY WERE APPLIED OR TAPPED, BUT THEREAFTER THE BRAKES WOULD BECOME HARD AND HE HAD TO DEPRESS THE BRAKE PEDAL AS HARD AS HE COULD BUT WITH LITTLE TO NO STOPPING ABILITY. THE 'BRAKE ASSIST' LIGHT CAME ON. HAD WE BEEN IN ANY TRAFFIC OR ON A SHORTER ROAD, WE WOULD HAVE SURELY CRASHED INTO SOMEONE AND IT COULD HAVE BEEN CATASTROPHIC CONSIDERING WE LIVE IN DALLAS WHERE THERE IS A LOT OF TRAFFIC. THIS DAY WE WERE VERY LUCKY! GM HAD ISSUED A SERVICE BULLETIN #PIT5361B WHICH AFFECTED MULTIPLE YEARS AND CLASSES OF VEHICLES TO INCLUDE THE 2015 YUKON. GM ACKNOWLEDGED THAT 'A CUSTOMER MAY COMMENT ON A HARD BRAKE PEDAL OR THAT INCREASED EFFORT IS NEEDED TO DEPRESS THE BRAKE PEDAL.' AS EVIDENCE OF THE DEFECT, GM NOTIFIED ITS DEALERS, 'WHILE PERFORMING NORMAL DIAGNOSTICS, FLUID MAY BE FOUND IN THE BRAKE BOOSTER AND/OR THE BOOSTER VACUUM LINE.' HOWEVER, WE CALLED MULTIPLE DEALERSHIPS WITHIN THE DFW AREA AND THEY ALL DENIED KNOWING ANY ISSUE WITH GM BRAKES FAILING OR THE VACUUM PUMP. INTERESTINGLY, THERE IS A CLASS ACTION LAWSUIT ON THIS VERY ISSUE AND GM ALSO ISSUED A SERIES OF SERVICE BULLETINS TO ITS DEALERS REGARDING THE BRAKE DEFECT, WITH THE LATEST BULLETIN DATED MARCH 15, 2017, TO INCLUDE THE 2015-2016 YUKON. OURS IS JUST A 2017, 1 YEAR OUTSIDE OF THAT. WHO IS TO SAY THIS YEAR ISN'T AFFECTED CONSIDERING PAST HISTORY OF THE BULLETINS. IT WAS THANKSGIVING HOLIDAY AND NO DEALERSHIP COULD EVEN GET TO IT BESIDES NOT KNOWING OF ANY 'ISSUE', EVEN THOUGH IT'S ALL OVER THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152408November 19, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING AT LOW SPEEDS, THE BRAKES FAILED TO ENGAGE. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152453November 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I HAVE HAD AN ON-GOING ISSUE WITH THE STEERING, ELECTRICAL AND POWER STEERING AND STABILITY CONTROL. I HAVE HAD REPEATED ISSUES WITH THE STABILITY CONTROL TURNING OFF, SUDDEN DROP IN ELECTRICAL POWER, THE STEERING WHEEL GETS VIOLENTLY YANKED OUT OF YOUR HANDS AND SOMETIME THE CAR COMPLETELY CUTS OFF. FORTUNATELY MOST HAVE BEEN AT SLOW SPEEDS OR ELSE THE CAR WOULD HAVE FLIPPED. IT IS THE EXACT SAME ISSUE OTHER MODELS HAVE BEEN RECALLED FOR BUT MY VIN IS NOT INCLUDED IN THAT RECALL. I AM AFRAID OF THIS ISSUE KILLING ME OR MY LOVED ONES SHOULD IT HAPPEN AT SPEED OR LEAVE US STUCK IN FRONT OF ON COMING TRAFFIC. ACCORDING TO MY DEALER THIS IS AN ISSUE THE MANUFACTURE HAS KNOW ABOUT FOR A WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152610November 19, 2018
AIR BAGS
DASH CRACKING. CRACKS INITIATED FROM LOOSE SPEAKER MOUNT LOAD. CRACKED FIRST AT THE PS AIRBAG, THEN AT THE DS GAUGE CLUSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152249November 18, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WE HAVE HAD ISSUES WITH IT STOPPING ON THE MIDDLE OF INTERSECTION AND WON'T WAN TO TURN ON AND IF IT DOES IT TURN RIGHT OF DOESN'T HAPPEN ALL THE TIME BUT WE BEEN HAVING THIS ISSUE MORE RECENTLY THE MESSAGE SAY SERVICE STABILIZED BAR POWER STEERING AND SOME OTHER ONES WE DID LOOK UP ON GOOGLE TO SEE IF MORE PEOPLE HAVE HAD ISSUES LIKE THIS THEIR BEEN SEVERAL THAT STILL TILL DATE DEALER CAN'T HELP THEM BUT IT IS VERY INSANE AND SCARY SINCE 2 TIME I HAVE ALMOST BEEN HIT HAS NOT HAPPEN IN HIGHWAY BUT YES DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152192November 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, EXTERIOR LIGHTING
DRIVING AND ALL OF A SUDDEN STOPS LOOSES POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152073November 16, 2018
UNKNOWN OR OTHER
CRACKED DASH, I BELIEVE IT'S A SAFETY ISSUE. IF I WERE INVOLVED IN AN ACCIDENT I FEEL IT WOULD CAUSE SHRAPNEL TO BE FLY EVERYWHERE. VERY SHARP PLASTIC WOULD FLY AS ANY PASSENGER ESPECIALLY IF THE FAULTY AIR BAGS WENT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152074November 16, 2018
AIR BAGS, UNKNOWN OR OTHER
UPPER DASH AROUND PASSENGER AIRBAG IS CRACKED, APPARENTLY FROM ONLINE INFORMATION A COMMON AND WIDE SPREAD PROBLEM. CRACK IN DASH IS A SAFETY CONCERN IF AIRBAG DEPLOYS. POSSIBLE FRAGMENTS FROM DASH WILL INJURE PASSENGERS OR OTHERS IN VEHICLE SHOULD AIRBAG DEPLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151847November 15, 2018
EXTERIOR LIGHTING
BRAKE LIGHT WENT OUT AT 58K MILES, IT'S AN LED LIGHT AND SHOULD NOT GO OUT THAT FAST. UPON RESEARCH THIS SEEMS TO BE A MANUFACTURE DEFECT EFFECTING 2015-2017 GMC YUKONS. AT NO POINT DID MY CAR ALERT ME OF THE ISSUE, LUCKILY SOMEONE POINTED IT OUT TO ME BEFORE IT CAUSED A WRECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151623November 14, 2018
UNKNOWN OR OTHER
THE SUNROOF OF MY 2015 GMC YUKON SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN THE HIGHWAY AT NORMAL SPEED WITH A FEW NORMAL SIZED VEHICLES AND NO OVERPASSES NEARBY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150528November 13, 2018
STEERING
2015 YUKON DENALI. CONSUMER WRITES IN REGARDS TO ELECTRIC POWER STEERING SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES THE DEALER WAS SUPPOSED TO REPAIR, BUT DID NOT AND CHARGED THE CONSUMER ANYWAY. THE CONSUMER SOLD THE VEHICLE, BUT REQUESTED TO NOT HAVE TO PAY THE REPAIR BILL FOR THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150986November 12, 2018
UNKNOWN OR OTHER
AIR CONDITIONER HAS FAILED FOR THE THIRD TIME IN 18 MONTHS WE'VE OWNED THIS VEHICLE. FIRST REPAIR 18 MONTHS AGO RESULTED IN "DEFECTIVE AIR CONDITIONING LINES" THAT WERE LEAKING, AND WAS REPLACED BY DEALERSHIP (COVERED BY AFTERMARKET EXTENDED WARRANTY). SECOND FAILURE OCCURRED JUNE 2018, AND SAME DEALERSHIP STATED COMPRESSOR DEVELOPED CRACKS AND HAD TO BE REPLACED (FORTUNATELY STILL UNDER AFTERMARKET EXTENDED WARRANTY). NOW, BEGINNING OF NOVEMBER 2018, SYSTEM HAS FAILED FOR A THIRD TIME AND IN LESS THAN 5 MONTHS FROM THE LATEST "REPAIR", AND UNFORTUNATELY MY EXTENDED AFTERMARKET WARRANTY HAS EXPIRED. I CAN UNDERSTAND A SYSTEM FAILURE ONCE, HAVE A DIFFICULT TIME WITH A SECOND FAILURE OF THE SAME SYSTEM WITHIN 3 YEARS, BUT QUESTION THE DEALERSHIP'S ABILITY TO DIAGNOSE AND FIX A PROBLEM AFTER A THIRD FAILURE IN AS MANY YEARS OF THE SAME SYSTEM. ABSOLUTELY LOVE THE VEHICLE ITSELF, BUT QUESTIONING GM'S RELIABILITY AND CUSTOMER SERVICE. I PURCHASED A NEW ESCALADE AND LOADED SILVERADO FROM THIS DEALERSHIP NEW AND HAD A FEW MINOR PROBLEMS WITH THOSE VEHICLES THAT THE DEALERSHIP FIXED. AFTER Y EARS OF OWNING THOSE, PURCHASED A NEWER MODEL ESCALADE AND HAD SEVERAL PROBLEMS THAT SEEMED UNUSUAL FOR THE AGE OF THE VEHICLE. I'VE HAD MY CURRENT YUKON IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE 22 MONTHS I'VE OWNED IT, AND HAVE BEEN DISAPPOINTED IN THE APPARENT DOWNTURN IN GM RELIABILITY AND WILLINGNESS TO STAND BEHIND THEIR CARS. IN ADDITION TO THE AC PROBLEM, HAVE ALMOST SIMULTANEOUSLY ENCOUNTERED A PASSENGER SIDE LED TAIL LIGHT FAILURE, WHICH AT AN APPROXIMATE $750 REPAIR MEANS THAT ON A 3 YEAR OLD VEHICLE, I APPARENTLY NEED TO BUDGET $250 PER YEAR TO ENSURE MY TAIL LIGHTS WORK. AGAIN, LOVE THE RIDE AND HANDLING OF THIS VEHICLE, BUT SINCE RELIABILITY APPEARS TO BE AN ISSUE WITH GM, MAY HAVE TO BEGIN LOOKING AT ANOTHER BRAND OF VEHICLE THAT IS MORE RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150997November 12, 2018
ELECTRICAL SYSTEM
2015 YUKON PASSENGER LED TAIL LIGHT HAS FAILED. VEHICLE IS ONLY 3 YEARS OLD, AND IN ADDITION TO THE TAIL LIGHT FAILURE, HAVE HAD 3 AIR CONDITIONING SYSTEM FAILURES TO DATE. I DON'T KNOW HOW LONG THE TAIL LIGHT HAS BEEN INOPERABLE AS THERE WAS NO WARNING OR INDICATOR TO NOTIFY THE DRIVER OF A TAIL LIGHT PROBLEM. I ONLY DISCOVERED THIS PROBLEM WHILE FOLLOWING MY WIFE IN ANOTHER VEHICLE AS SHE WAS DRIVING THE YUKON. LOOKING AT THE COMPLAINTS LODGED ON BOTH ISSUES, I'M BEGINNING TO SERIOUSLY QUESTION GM'S RELIABILITY AND WILLINGNESS TO STAND BEHIND THEIR VEHICLE AND PARTS. ALWAYS THOUGHT LEDS WERE MORE RELIABLE, BUT LOOKING AT THE NUMBER OF COMPLAINTS LODGED, MY ASSUMPTIONS ARE APPARENTLY WRONG. A SIMPLE GOOGLE SEARCH ON YUKON TAIL LIGHT REPAIR ALSO SHOWS A COTTAGE INDUSTRY IN REPAIRING THESE LED TAIL LIGHTS HAS POPPED UP, WHICH INDICATES A SIGNIFICANT PROBLEM WITH THE DESIGN AND RELIABILITY OF THESE TAIL LIGHTS. IF THESE BUSINESSES ADVERTISE A LIFETIME WARRANTY ON THEIR REPAIRS, WHY CAN'T GM MAKE THE NECESSARY MODIFICATIONS TO THEIR TAIL LIGHTS TO IMPROVE THEIR RELIABILITY. ANY REASONABLE SEARCH SHOWS THE MAGNITUDE OF THIS ISSUE, SO WHY HASN'T THERE BEEN A RECALL ISSUED FOR THIS PROBLEM. WITH NO NOTIFICATION TO THE DRIVER OF THE VEHICLE OF A TAIL LIGHT ISSUE, THIS WOULD SEEM TO ME TO BE A SIGNIFICANT SAFETY HAZARD THAT COULD RESULT IN ACCIDENTS AND OR INJURIES/FATALITIES FROM ONE OR BOTH TAIL LIGHT FAILURES. IF LEDS ARE LESS RELIABLE THAN THE OLDER INCANDESCENT BULBS, THEN GO BACK TO THE OLDER STYLE BULBS THAT A VEHICLE OWNER CAN REPLACE FOR A FEW DOLLARS INSTEAD OF FORCING OWNERS TO HAVE THE DEALERSHIP REPLACE THE TAIL LIGHTS EVERY FEW YEARS AT $600-$750 PER INSTANCE. VERY CONCERNING AND UNSAFE. GM NEEDS TO ADDRESS THIS ISSUE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151038November 12, 2018
EXTERIOR LIGHTING
RIGHT TAIL LIGHT ISN'T WORKING. JUST BOUGHT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150701November 10, 2018
SERVICE BRAKES
WHEN DRIVING IN STOP AND GO TRAFFIC OR CITY DRIVING THE BRAKE PEDAL WILL BECOME HARD TO PUSH AND LITTLE TO NO BRAKING POWER. BRAKES ARE FINE AT HIGH WAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150742November 10, 2018
ELECTRICAL SYSTEM
HAD RIGHT BRAKE LIGHT REPLACED IN WARRANTY. THE LEFT REAR IS NOW OUT. THIS IS A DRIVING SAFETY ISSUE FM SHOULD BE RESPONSIBLE FOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150053November 8, 2018
EXTERIOR LIGHTING
REAR LIGHTS AND BRAKE LIGHTS DO NOT WORK ON BOTH SIDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150204November 8, 2018
AIR BAGS
I'VE RECEIVED LETTERS FROM THE GMC DEALERSHIP THAT MY VEHICLE NEEDS A RECALL WITH A DANGEROUS TAKATA AIRBAG, BUT THERE IS NO PART AVAILABLE YET. IT HAS BEEN OVER 2 YEARS SINCE I WAS FIRST NOTIFIED OF THIS ISSUE. I LIVE IN A HOT AND HUMID AREA (HAWAII), WHICH IS SUPPOSEDLY WORSE FOR THE ISSUE WITH THE AIRBAG. I AM CONCERNED FOR THE SAFETY OF MY FAMILY WHICH DRIVING THIS VEHICLE. THE VEHICLE IS ALMOST 11 YEARS OLD, I FEEL THE AUTO MAKER IS TRYING TO BUY TIME UNTIL THE ENGINE GOES OUT POSSIBLY. I PLAN ON KEEPING THIS VEHICLE FOR ANOTHER 10 YEARS AT LEAST, REPLACING THE ENGINE IF NEED BE. I WOULD LIKE SOME HELP GETTING THIS ISSUE RESOLVED, AND IN THE MEANTIME WILL TRY TO GET APPROVED FOR AN ON/OFF SWITCH FOR THE AFFECTED AIRBAG. IT ALSO SEEMS STRANGE THAT ONLY ONE SIDE WOULD BE AFFECTED, AS THE EXPLOSIVE PROPELLANT CAUSING THE ISSUE WOULD NO DOUBTEDLY BE ON BOTH SIDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149955November 7, 2018
EXTERIOR LIGHTING
LED BRAKE LIGHTS GO OUT QUICKLY WITHOUT ANY WARNING ON THE DASHBOARD. MULTIPLE ONLINE COMPLAINTS OF SAME ISSUE TO THE POINT THAT MULTIPLE BUSINESSES ADVERTISE ABOUT THIS SPECIFIC FIX. DEALERSHIP WANTS $1500 FOR REPAIR OF BOTH AND DESPITE ONLINE ADVERTISEMENTS THEY DENY THIS IS A PROBLEM. THIS IS A SAFETY ISSUE SINCE WHATEVER THE CAUSE IT BYPASSES THE DASHBOARD ALARM. YOU HAVE TO FIND OUT VIA ACCIDENT, COLLISION, OR BY RECEIVING A TICKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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