GMC Yukon Complaints

6,462 consumer complaints on file.

#11174251February 4, 2019
EXTERIOR LIGHTING
I DRIVE 2016 GMC YUKON, AND THE ENTIRE TAIL LIGHT ON THE PASSENGER REAR SIDE HAS GONE OUT ON IT. I READ ABOUT SEVERAL PEOPLE WITH THE SAME YEAR AND MODEL TRUCK HAVING THIS ISSUE. I FEEL LIKE GMC SHOULD DO A RECALL BECAUSE MY VEHICLE ISN'T THREE YEARS OLD YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173788February 3, 2019
UNKNOWN OR OTHER
DASHBOARD CRACKED IN 2 PLACES. PASSENGER SIDE ABOVE THE GLOVE COMPARTMENT AND DRIVER'S SIDE ABOVE THE INSTRUMENT PANEL. I NOTICED THE PASSENGER SIDE CRACK ABOUT 2 MONTHS AGO AND THE ONE ABOVE THE INSTRUMENT PANEL TODAY 2-3-19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173813February 3, 2019
ELECTRICAL SYSTEM
WIRING TO RADIATOR FAN CAUGHT ON FIRE. I WAS DRIVING THE CAR WHEN I SMELLED SMOKE. WHEN I PULLED OVER SMOKE WAS COMING FROM THE HOOD I OPENED THE HOOD AND THERE WAS OPEN FLAMES ON THE FAN WIRING WIRING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11173848February 3, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
'TAKATA RECALL' WE JUST PURCHASED OUR 2015 YUKON DINALI XL DECEMBER 20, 2018 AND HAVE HAD NOTHING BUT PROBLEMS WITH BRAKE LIGHT ( WHILE IN MOTION ) ON DRIVER-SIDE WORKING INTERMITTENTLY, SO WE REPLACED BOTH TAILLIGHTS WITH BRAND NEW ($700) ENCLOSED REAR LIGHT ASSEMBLY AND NOW WE ARE HAVING AN ISSUE WITH DRIVER SIDE ONCE AGAIN. I'M VERY PROUD TO BUY AMERICAN MADE PRODUCTS BUT AFTER SEEING HOW MANY GMC MONTHLY COMPLAINTS WITH THIS SAME ISSUE, YOU WOULD THINK THAT GM WOULD STAND BEHIND THEIR PRODUCT. I KNOW MYSELF BEING IN BUSINESS IF I HAD A COMPLAINS MORE THAN THREE TIMES A MONTH I WOULD TRY MY BEST TO CORRECT THE PROBLEM TO KEEP FROM HAVING A BAD REPUTATION AND HAVE A FUTURE CUSTOMERS!! I TAKE PRIDE IN MY WORK FOR WHAT OUR CUSTOMER PAYS, AND EXPECT THE SAME FOR WHAT I PAY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173673February 2, 2019
SERVICE BRAKES
WHEN SLOWLY TURNING INTO GARAGE, BRAKE PEDAL BECAME "HARD" AND REQUIRED SIGNIFICANT FOOT FORCE TO STOP THE VEHICLE. THE CONDITION HAS NOT IMPROVED AND I WILL HAVE TO TOW THE VEHICLE TO THE DEALERSHIP FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173546February 1, 2019
AIR BAGS, STRUCTURE:BODY
A LITTLE OF A MONTH AGO WE NOTICED THERE WAS A CRACK FROM THE CORNER OF THE AIR BAG DOWN THE DASH. THE CAR WAS STATIONARY AND HAS NEVER BEEN IN ANY ACCIDENTS. I CALLED THE DEALERSHIP TO FIND OUT IF MY SERVICE CONTRACT WAS GOING TO COVER THIS SINCE I HAVE ONLY OWNED THIS VEHICLE A LITTLE OVER A YEAR. THE INFORMED ME IT WOULD NOT BE COVERED. THIS IS A HUGE SAFETY CONCERN FOR ME AND MY HUSBAND AS WE HAVE TWO SMALL KIDS AND ALWAYS HAVE KIDS IN THE CAR. SO I TRIED TO OPEN A CASE WITH GM CUSTOMER CARE HOPING THEY WERE GOING TO DO SOMETHING AS THIS WAS A GM CERTIFIED VEHICLE AND THAT WARRANTY JUST EXPIRED 2 MONTHS AGO. THEY DON'T CARE ABOUT ANY OF IT. THEY GO BACK TO THE ORIGINAL WARRANTY AND TOLD ME IT WAS NOT A SAFETY ISSUE BECAUSE IT DOESN'T HAVE A RECALL ISSUED ON IT AND THEY AREN'T GOING TO DO ANYTHING FOR ME. THEY ADVISED ME TO TALK TO THE DEALERSHIP CUSTOMER EXPERIENCE MANAGER AND SEE IF THERE IS ANYTHING THEY COULD DO. I HAVE ALWAYS BOUGHT GM PRODUCTS BUT THIS HAS CHANGED MY MINE. PEOPLES LIVES COULD BE AT STAKE HERE WITH DASHBOARDS CRACKING ALL AROUND THESE AIRBAGS THAT SO MANY PEOPLE ARE HAVING PROBLEMS WITH. I ADVISED THERE ARE COMPLAINTS ALL OVER THE INTERNET AND THEY ALL ACT SURPRISED!! I DRIVE A BIG SUV FOR MORE PROTECTION AND RELIABILITY FOR MY CHILDREN AND NOW I HAVE A VEHICLE THAT IS ONLY 5 YEARS OLD WITH ONLY 69K MILES ON IT THAT WAS WORTH A TON OF MONEY THAT NOW IS A HUGE SAFETY RISK FOR ME WHEN I DRIVE WITH MY KIDS AND OTHER KIDS. BUCK UP GM THIS IS A HUGE SAFETY PROBLEM...BEFORE SOMEONE GETS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173334January 31, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THAT THE BRAKE LIGHTS AND TAIL LIGHTS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ALEXANDER BUICK GMC OF SIMI VALLEY (2100 FIRST ST, SIMI VALLEY, CA, (805) 582-6100) WHERE IT WAS DIAGNOSED THAT THE LED CONSOLE PANEL AND BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172490January 28, 2019
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 GMC YUKON. WHILE OPERATING THE VEHICLE, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED BEFORE THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172186January 25, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WE OWN A 2015 GMC YUKON WITH ONLY 51,000 MILES ON IT. THE REAR TAILLIGHTS ARE BOTH INTERMITTENT. SOMETIMES THEY WORK, SOMETIMES THEY DON'T. I RECENTLY TOOK THE VEHICLE INTO THE DEALERSHIP FOR SERVICE AND THEY SAID REPLACEMENT OF THE ENTIRE LIGHT WAS THE ONLY WAY TO FIX THE ISSUE. THEY ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE AND THAT THEY HAVE SERVICED MANY VEHICLES WITH THE SAME ISSUE. THE SERVICE PERSON ADVISED THAT THERE IS A CIRCUIT THAT OVER TIME BREAKS AND THE CONNECTION BECOMES LOOSE. WHEN THE METAL TOUCHES AND A COMPLETE CIRCUIT IS MADE, THE LIGHT WILL TURN ON. WHEN IT DOESN'T TOUCH (FAULTY), THE TAILLIGHT AND BRAKE LIGHTS WILL NOT ILLUMINATE. THIS IS A MAJOR SAFETY HAZARD. A SIMPLE INTERNET SEARCH SHOWS THAT THIS ISSUE IS VERY COMMON AND GM DOESN'T APPEAR TO BE DOING ANYTHING TO ADDRESS IT. BECAUSE IT INVOLVES THE BRAKE LIGHTS, THIS IS VERY CONCERNING. NOT TO MENTION, THAT A REPLACEMENT IS $800. I HAVE ALREADY SPENT $800 FOR ONE SIDE, NOW THE OTHER SIDE IS OUT AS WELL. I FEEL THAT THIS SHOULD BE A RECALL ISSUE SINCE IT'S AN OBVIOUS SAFETY ISSUE THAT IS CAUSED BY FAULTY PARTS. HERE IS JUST ONE OF THE LINKS THAT DESCRIBE THIS ISSUE IN DETAIL: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T53845_DS768963
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171808January 24, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR TAIL LIGHT IS NOT WORKING PROPERLY. AROUND DECEMBER 17, 2018 I WAS DRIVING MY VEHICLE ON THE CITY STREET AND HIGHWAY WHEN SEVERAL PEOPLE ADVISE ME MY LIGHT WAS OUT AND NOT WORKING. I CHECK IT ONCE ARRIVED AT HOME AND IT WAS WORKING PROPERLY AND DIDN'T PROBLEM. AND A WEEK LATER SAME ISSUE FROM PEOPLE PULLING ME OVER TO ADVISE ME MY TAIL LIGHT WAS OUT. AROUND JANUARY 10, 2019, I WENT IN TO HUTCHINSON AUTO MALL GMC DEALER AND THEY ADVISE ME EVERYTHING IS WORKING PROPERLY AND DOESN'T SEE A PROBLEM, AND ADVISE ME TO BRING BACK SHOULD I EXPERIENCE THE OUTAGE AGAIN. I INSPECT VEHICLE AS WELL AND SEEM NO PROBLEM. 23 JANUARY 19 SAME PROBLEM AND WENT BACK TO DEALER AND THEY DISCOVER THE OUTAGE AND ADVISE ME THE LED TAIL LIGHT STRIP WAS OUT AND NEED TO REPLACE THE ASSEMBLY. IT APPEARS THEIR SEEM TO BE A WIRING ISSUE WHERE THE LIGHT IS AND OUT. TO KEEP FROM A SERIOUS PROBLEM OR FIRE. REQUEST IMMEDIATELY INVESTIGATION. THE TECHNICIAN ALSO ADVISE ME THIS SEEMS TO BE A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171960January 24, 2019
SERVICE BRAKES
FAULTY BRAKE VACUUM PUMP CAUSED VEHICLE TO NOT BRAKE AT SLOW SPEEDS WHEN ATTEMPTING TO STOP IN DRIVE THRU RESTAURANT AND STOP LIGHT ON STATE ROUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171582January 23, 2019
ELECTRICAL SYSTEM
CAR WAS PARKED IN COVERED GARAGE FOR 2 MONTHS. BATTERY WENT DEAD. ATTEMPTED TO CHARGE BATTERY WITH 20 AMP CHARGER AND BATTERY WOULD NOT TAKE A CHARGE. ATTEMPTED TO START CAR WITH BATTERY BOOSTER PACK AND LIGHTS WOULD COME ON, BUT CAR WOULD NOT START SITTING IN VEHICLE WITH KEY FOB. CONSOLE DISPLAY SAID THAT STEERING WHEEL WAS LOCKED. CALLED AAA AND THEY CAME OUT TO REPLACE BATTERY. IT WAS THE ORIGINAL BATTERY...BUT HAD WORKED PERFECTLY WHEN CAR WAS PARKED EARLIER. NEW BATTERY ALLOWED LIGHTS AND ALL OTHER FUNCTIONS TO WORK, BUT CAR WOULD STILL NOT START. I CLOSED DOORS....HOOD AND THEN WAS ABLE TO START CAR WITH KEY FOB REMOTE STARTER. CAR WORKED PERFECTLY. SHUT CAR OFF AND TRIED TO START AGAIN AND WOULD NOT START NORMALLY, BUT WOULD START FINE REMOTELY. CALLED DEALERSHIP AND THEY HAD NOT HEARD OF THIS ISSUE, AND I MADE APPOINTMENT TO BRING IN. TWO DAYS BEFORE APPOINTMENT, CAR WOULD NOT EVEN START REMOTELY. ONLY THING THAT HAPPENED WAS THAT OUTSIDE MIRRORS WOULD RETRACT WHEN I TRIED TO START REMOTELY. PAID $90 TO HAVE CAR FLATBED TOWED TO DELEARSHIP. PAID $234.99 FOR DEALERSHIP TO CLEAR ALL CODES AND REPROGRAM. HAVE CALLED GMC SEVERAL TIMES AND THEY REFUSE TO ACKNOWLEDGE PROBLEM OR REIMBURSE ME. DEALERSHIP HAD NEVER SEEN THIS ISSUE BEFORE AND TOLD ME WHEN THEY SPOKE WITH GMC TECHNICAL DEPARTMENT THAT THIS ISSUE HAD NEVER OCCURRED. I FIND THAT VERY SUSPICIOUS. HOW COULD A BAD BATTERY TRIGGER A COMPUTER TO NOT ALLOW THE CAR TO START. THIS IS A VERY DANGEROUS SITUATION BECAUSE IF I WAS STRANDED ON A HIGHWAY AND THE BATTERY WENT DEAD AND A NEW BATTERY OR JUMP START WOULD NOT ALLOW COMPUTER TO START CAR, THERE COULD BE UNFORTUNATE CONSEQUENCES. I HAVE OWNED DOZENS OF CARS WITH THEFT DETERRENT SYSTEMS AND A BAD BATTERY THAT HAS BEEN REPLACED HAS NEVER TRIGGERED THE SYSTEM TO MAKE THE VEHICLE UNABLE TO START. PLEASE ADVISE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171622January 23, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V380000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AMERICAN MOTORS OF JACKSON (2282 N HIGHLAND AVE, JACKSON, TN 38305, (731) 238-4200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171646January 23, 2019
EXTERIOR LIGHTING
DRIVER SIDE REAR TAIL GAVE OUT TWICE AND DEALERSHIP OR GMC WON'T OVER WITH. THE DEALERSHIP THEM SELF SAID IT WAS FAULTY AND THEY BEEN HAVING LOTS OF PROBLEMS WITH THERE INVENTORY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171377January 22, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE TAIL LIGHTS AND BRAKE LIGHTS QUIT WORKING. THE LED CIRCUITS BREAK CAUSING THE CONNECTION TO SHORT OUT. BOTH THE TAIL LIGHTS AND BRAKE LIGHTS DO NOT WORK ONCE THE CIRCUIT IS BROKE. THE OWNER CAN'T SIMPLY FIX THE BURNT OUT TAIL LIGHT. ONE MUST COMPLETELY REPLACE THE ENTIRE ASSEMBLY, COSTING UPWARDS OF $1,000 FOR BOTH. THIS IS NOT COST EFFECTIVE AND IS DOWNRIGHT HAZARDOUS WHEN BOTH TAIL LIGHTS GO OUT, FOR BOTH THE OWNER AND OTHER DRIVERS ON THE ROAD. THE TAIL LIGHT ASSEMBLY SHOULD BE ABLE TO RESIST ROAD BUMPS AND VIBRATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171476January 22, 2019
EXTERIOR LIGHTING
REAR TAIL LIGHT STOPPED WORKING. I HAD JUST OVER 37K MILES ON MY VEHICLE WHEN IT HAPPENED, WHICH IS OUTSIDE GM'S WARRANTY. CALLED DEALER AND THEY TOLD ME ITS BEEN A RECURRING PROBLEM WITH THESE VEHICLES, BUT NO PLANS FOR GM TO RECALL OR REPAIR PART. WAS QUOTED OVER $700 TO REPLACE THE PART. ITS A FAULTY, CHEAP DESIGN AND MAJOR SAFETY ISSUE. THE CAR HAS NOT BEEN IN ANY ACCIDENTS AND BEEN DRIVEN ON STREETS AND HIGHWAYS ONLY. IT LOOKS BRAND NEW. HERE IS JUST 1 FORUM OF PEOPLE DISCUSSING THE SAME PROBLEM & A WORKAROUND FIX. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T53845_DS768963
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171162January 21, 2019
SERVICE BRAKES, EXTERIOR LIGHTING
REAR LED BRAKE LIGHTS ONLY WORK INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171261January 21, 2019
STRUCTURE:BODY
DASHBOARD CRACKING THROUGH OUT THE TOP OF THE WHOLE DASHBOARD INCLUDING SURROUNDING THE AIRBAG ON PASSENGER SIDE. I WAS TOLD THIS HAPPENS IN MULTIPLE TRUCKS AT THE DEALERSHIP AS WELL AS SHOWN PROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171277January 21, 2019
SERVICE BRAKES
BRAKES FAIL AT LOW SPEEDS AND WHEN REVERSING SLOWLY. CAN REPLICATE PROBLEM. SEARCHED INTERNET AND THIS APPEARS TO BE A WIDESPREAD PROBLEM. SERVICE BULLETINS HAVE EVEN BEEN WRITTEN. WHY NO RECALL FOR A WIDESPREAD ISSUE THAT COULD HAVE CATASTROPHIC CONSEQUENCES. . VEHICLE HAS LESS THAN 50000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171077January 20, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
STABILITY CONTROL DISABLED COMES ON WITH ENGINE POWER REDUCED. THIS HAPPENED AS I AS DRIVING IN THE HIGHWAY. SPEED DRASTICALLY REDUCED FORM 65 TO 10 MPH. I COULD HAVE BEEN KILLED. GM IS AWARE OF THIS PROBLEM AND WILL NOT ACT UNTIL THERE'S A FATALITY BECAUSE OF THIS ISSUE. I AM AFRAID TO DRIVE THIS VEHICLE. NHTSA HAS RECEIVED NUMEROUS COMPLAINTS REGARDING THIS ISSUE AND HAS NOT ACTED. THE ELECTRICAL SYSTEM IS NOT CORRECT -THIS IS VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon