GMC Yukon Complaints

6,462 consumer complaints on file.

#11181930February 22, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC YUKON. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HOLZHAUERS AUTO & MOTORSPORTS AT (618) 327-8264 (LOCATED AT 17933 HOLZHAUER AUTOMALL DR SUITE 1, NASHVILLE, IL 62263) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181951February 22, 2019
EXTERIOR LIGHTING
2017 YUKON (ONLY BEEN IN USE FOR 19 MONTHS) DS BRAKELIGHT ASSEMBLY (RED LED OUTTER RING) STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181540February 21, 2019
AIR BAGS
DASHBOARD HAS CRACKED OVER THE AIR BAGS LEAVING SHARP, JAGGED POINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181678February 21, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 GMC YUKON DENALI XL. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND THE ENGINE POWER REDUCED MESSAGE WAS DISPLAYED. IN ADDITION, THE STABILITY, ABS, AND TRACTION CONTROL INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 146,416.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181378February 20, 2019
POWER TRAIN
TRANSMISSION DIPSTICK TUBE BROKEN. NOT SURE WHEN IT HAPPENED. IT WAS NOTICED BY MY FATHER ABOUT A WEEK AGO WHEN HE WAS LOOKING THINGS OVER. I JUST GOT THE TRUCK USED FROM A DEALER IN SEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181432February 20, 2019
SERVICE BRAKES
VACUUM PUMP WENT OUT ON MY VEHICLE RESULTING IN ALMOST BEING HIT BY A SEMI TRAVELING 65MPH. I HAD TO CALL A WRECKER TO PICK UP MY VEHICLE AND HAVE IT TOWED TO THE DEALERSHIP AS IT WAS NO LONGER SAFE TO DRIVE. I PAID OUT OF POCKET FOR THE WRECKER AND THE REPAIR BECAUSE THE VACUUM PUMP WAS NO LONGER COVERED UNDER WARRANTY AT 38,633 MILES. I WAS LEAVING A DRIVEWAY AT A SLOW SPEED TO TURN ONTO A FARM TO MARKET ROAD AND MY BRAKES WOULD NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181454February 20, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 GMC YUKON. WHILE THE VEHICLE WAS ACCELERATING FROM A STOP, THE TRANSMISSION SHUDDERED AND FAILED TO RESPOND APPROPRIATELY. THE RPM GAUGE WAS ERRATIC AND FLASHED. THE VEHICLE WAS TOWED TO MARVIN K. BROWN AUTO CENTER (1441 CAMINO DEL RIO SOUTH, AUTO CIR, SAN DIEGO, CA 92108) WHERE IT WAS DETERMINED THAT A POWER TRAIN WARRANTY PROVISION WAS NOT AN AVAILABLE OPTION AND THE MANUFACTURER HAD NOT ISSUED A POWER TRAIN RECALL. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,268.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180890February 18, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL LED LIGHTS HAVE WENT OUT ON RIGHT SIDE, AS WELL AS BREAK LIGHTS. THIS IS A KNOW ISSUE TO GMC, AND YET THEY WILL NOT CORRECT IT. MY QUOTE TO HAVE IT FIXED WAS 2493.00 FROM LOCAL DEALERSHIP. THAT IS CRAZY. LED LIGHTS SHOULD LAST A WHOLE LOT LONGER THAN THIS. ALSO CONDENSATION IS IN THE FRONT HEADLIGHT WITH NO HOLES OR CRACKS. IF THIS HAPPENS WITH HOUSE WINDOWS, THEY ARE REPLACED BY THE MANUFACTURER. THERE ARE SO MANY COMPLAINTS, I WILL ALSO BE CONTACTING THE BETTER BUSINESS BUREAU. GMC KNOWS THERE IS A PROBLEM WITH THESE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181007February 18, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY YUKON WHINES WHEN PUTTING IN REVERSE AND 1ST GEAR. WILL HARDLY LIVE AT ALL UNLESS YOU PUT THE TRUCK IN M2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180836February 18, 2019
SERVICE BRAKES
BRAKING BECOMES "HARD" AFTER BRAKING WHILE MOVING (E.G. IN RUSH HOUR TRAFFIC OR SLOWLY GOING DOWN A HILL).THIS STARTED WHILE GOING DOWNHILL IN AN ANIMAL RESERVE. I WAS INCHING FORWARD TO GET BETTER VIEWS OF THE ANIMALS. HALFWAY DOWN THE HILL THE BRAKES COMPLETELY FAILED. I HAD TO LITERALLY STAND UP ON THE BRAKE, AND IT STILL WOULDN'T STOP THE CAR. AFTER TAKING MY FOOT OFF THE BRAKE FOR A BIT, THE PROBLEM FIXED ITSELF. WHEN I TOOK IT TO THE DEALER, THEY SAID IT WAS A FAULTY VACUUM PUMP ($500 REPAIR), BUT ONLINE RESEARCH SAYS REPLACING THE VACUUM PUMP DOESN'T SOLVE THE PROBLEM. NOTE, THIS PROBLEM CONTINUES TO PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180362February 15, 2019
SERVICE BRAKES
THIRD TIME THIS HAPPENED, FIRST TWO TIMES MY HUSBAND WAS DRIVING(HE CALLED THE DEALERSHIP AND THEY SAID THEY HAD NOT HEARD OF ANY PROBLEMS) AND WHEN IT HAPPENED TO ME IT WAS SCARY. I HAD MY KIDS IN THE CAR, NO INJURIES AND NO ONE WAS HURT, THANK GOD. I WAS GOING THROUGH THE DRIVE THRU STOPPED AT THE FIRST WINDOW, ACCELERATED TO NEXT WINDOW (LOW SPEED) AND DIDN'T STOP... IT WAS THE LIKE THE BRAKES LOCKED UP, COULDN'T PRESS DOWN AT ALL. CALLED THE DEALERSHIP FIRST THING IN THE MORNING, SAME THING DIDN'T KNOW OF ANY ISSUES. WELL I GOOGLED IT AND IT IS UNDER INVESTIGATION, SO I KINDLY PRINTED OFF ALL THE ARTICLES SO THEY COULD LET OTHER CUSTOMERS KNOW THERE WAS AN ISSUE (THEY DIDN'T CARE TO KEEP THAT BUT DID ADMIT THEY KNEW THERE HAD BEEN SOME ISSUES). OF COURSE MY CAR IS JUST OUT OF WARRANTY SO THEY SAID I WOULD BE RESPONSIBLE FOR ANY ISSUES. AGAIN, THIS IS A SAFETY ISSUE AND THERE SHOULD BE A RECALL!!! THEY SHOULD BE PAYING FOR IT AND THANKING THERE LUCKY STARS NO ONE WAS INJURED. THE TOTAL CAME TO $950, THEY ASKED IF I WANTED THEM TO FIX THE PUMP, BELT AND BELT KIT (I ASKED IF THIS WAS THE ISSUE OTHERS WERE HAVING AND HE SAID HE BELIEVES SO). WHAT WAS I GOING TO SAY NO? DID I REALLY HAVE AN OPTION?? THE BRAKES WEREN'T WORKING!!!! KIND OF A BIG DEAL!! OF COURSE I WOULD LIKE THEM TO PAY ME BACK (THEY DID GIVE ME A CREDIT OF $208) BUT I DO BELIEVE THEY NEED TO DO A RECALL BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180154February 14, 2019
EXTERIOR LIGHTING
FAULTY TAIL LIGHT HOUSING, RESULTS IN TAIL/BRAKE LIGHTS NOT WORKING. NOT THE RESULT OF DAMAGE, SIMPLY BAD DESIGN IN THE LED HOUSING AND ELECTRICAL CONNECTIONS. THE ELECTRICAL CONNECTION WAS POORLY CONSTRUCTED, AND THE ONLY FIX IS TO COMPLETELY REPLACE THE ENTIRE HOUSING AT $750 INCLUDING LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176573February 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED HARDY CHEVROLET BUICK GMC AT 770-445-9411 (LOCATED AT 1249 CHARLES HARDY PARKWAY, DALLAS, GA 30157) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176378February 11, 2019
UNKNOWN OR OTHER
THE LED BRAKE LIGHT DOES NOT WORK. THE LIGHT IS AN ENTIRE ASSEMBLY THAT OWNERS MUST REPLACE BY BUYING A NEW UNIT FOR $700. THE UNIT IS SUPPOSED TO LAST FOR THE LIFE OF THE CAR. IT'S A DEFECTIVE PIECE THAT IS DIFFICULT AND EXPENSIVE TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176098February 10, 2019
STRUCTURE:BODY
FRONT DASH CRACKED NEAR THE STEALING COLUMN AND PASSENGER FRONT AIRBAG. VEHICLE STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175695February 8, 2019
EXTERIOR LIGHTING
OUR PASSENGER TAILLIGHT WENT OUT AND THE DEALERSHIP COST TO REPLACE IT WAS $811. I CALLED GMC CUSTOMER SERVICE AND AFTER 4 DAYS AND MULTIPLE PHONE CALLS THE BEST THEY COULD OFFER IN FINANCIAL ASSISTANCE WAS $80. I ASKED THE DEALERSHIP IF I COULD HAVE THE BROKEN LIGHT AND THEY WANTED ME TO PAY $50 TO TAKE IT WITH ME. A GOOGLE SEARCH TURNED UP MANY INSTANCES OF THIS HAPPENING. THE DEALERSHIP TOLD ME THAT THEY REPLACE 1-2 PER WEEK. THE TAILLIGHT REPLACEMENT ON THE YUKON FAMILY IS A SCAM. IT IS UNETHICAL FOR THEM TO CHARGE THAT MUCH FOR A REPLACEMENT WHEN IT IS INOWN TO BE DEFECTIVE. THE CAR IS LESS THAN 4 YEARS OLD AND HAS 66K MILES AND HAS NOT BEEN IN ANY COLLISIONS. JUST NORMAL ROUTINE USE RESULTED IN A COSTLY REPAIR AND, MORE IMPORTANTLY, IRRESPONSIBLE CUSTOMER SERVICE FROM THE GMC EMPLOYEES WHO WERE IN CHARGE OF HANDLING MY CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175738February 8, 2019
AIR BAGS
TAKATA RECALL THIS RECALL HAS BEEN OPEN FOR ALMOST 3 YEARS. GM HAS NOT ADDRESSED IT AND PEOPLE ARE DYING. WHY HASN'T THE NHTSA OR SOME OTHER REGULATORY AGENCY HELD GM ACCOUNTABLE? I UNDERSTAND THAT GM HAS APPLIED AND BEEN DENIED 2 TIMES SO FAR TO GET OUT OF ADDRESSING THIS RECALL? THEY ARE WAITING ON A DENIAL FOR THE 3RD APPLICATION? I AM OUTRAGED THAT GM HAS BEEN ALLOWED TO GET AWAY WITH THIS WANTED DISREGARD FOR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174990February 7, 2019
AIR BAGS
TAKATA RECALL STARTED VEHICLE ON 2-1-19 AND AFTER TURNING IGNITION ON PASSENGER AIR BAG EXPLODED OUT AND THE SIDE PANELS FOLLOWED. VEHICLE WAS IN PARK AND HAD NOT BEEN DRIVEN IN A FEW DAYS. IT ALL HAPPENED EXTREMELY FAST BUT I SAW GLOVEBOX BURST OPEN AND SPARKS FLY OUT AND THE AIRBAG SOUNDED LIKE AN EXPLOSION! SCARED TO DEATH! I JUMPED OUT UNSURE WHAT WAS GOING ON AND THE SIDE PANEL BAG GRAZED MY FACE! COULD HAVE ENDED BADLY IF HAPPENED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11174871February 6, 2019
EXTERIOR LIGHTING
TAILLIGHTS WORKS INCONSISTENT NO BRAKE LIGHTS TOOK TO DEALER THEY SAID THE BOTH LIGHTS NEED TO BE REPLACED AND MY WARRANTY DOESN'T COVER IT THEY SAID THESE VEHICLES ARE KNOWN FOR HAVING THIS PROBLEM NEED FOR HELP WITH THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174593February 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC YUKON. WHILE DRIVING, A LOUD KNOCKING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. IN ADDITION, THE TRACTION CONTROL, ENGINE, AND STABILITRAK WARNING INDICATORS ILLUMINATED AND STARTED TO FLICKER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE GEAR SHIFTER FAILED TO MOVE INTO DRIVE. THE CONTACT HAD TO DRIVE THE VEHICLE IN LOW GEAR TO HIS RESIDENCE. IN ADDITION, THE VEHICLE MADE A LOUD NOISE WHILE IDLING. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT, DUE TO HARD SHIFTING, IT FAILED TO DRIVE AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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