GMC Envoy Complaints

3,582 consumer complaints on file.

#10407199June 16, 2011
FUEL SYSTEM, OTHER
AROUND 65,000 MILES THE FUEL GAUGE CONSISTENTLY FLUCTUATED WHILE DRIVING AND NOW NO LONGER WORKS. THIS RESULTED IN ME BEING STRANDED IN A MALL PARKING LOT WITH NO IDEA WHY MY CAR WAS NOT WORKING. I GOT INTO MY CAR AND TRIED TO START IT WITH NO SUCCESS. THE DEALER SAID MY FUEL SENSOR WOULD NEED TO BE REPLACED AND SINCE IT WAS OUT OF WARRANTY I WOULD BE RESPONSIBLE FOR ALL CHARGES. I HAVE NOT FIXED THE GAUGE YET SO I HAVE TO REFILL MY TANK EVERY 250 MILES SO I DON'T STALL WHILE DRIVING. I DO A LOT OF HIGHWAY DRIVING DUE TO MY LONG COMMUTE AND IT IS QUITE STRESSFUL TO NOT KNOW HOW MUCH GAS I HAVE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406824June 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
6/13/2011 VEHICLE TAKEN TO GMC SERVICE FOR TRANSMISSION FLUSH AND FILTER CHANGE. RETURNING HOME SAME AFTERNOON VEHICLE TRANSMISSION STARTED SLIPPING AND STOPPED MOVING. AFTER REPEATED ATTEMPTS TO MOVE VEHICLE IT WAS TOWED TO LOCAL DEALERSHIP. SERVICE MANAGER STATED THAT PROBABLY BROKEN HARD PARTS INSIDE THE TRANSMISSION WERE TO BLAME. REBUILD TRANS. IN RANGE OF 2$K, REPLACEMENT $3K. SPOKE WITH GMC CUSTOMER SERVICE, NO EXPLANATION WHY TRANSMISSION FAILED OR ASSIST TO REPLACE TRANSMISSION. THIS VEHICLE HAS 105,151 MILES ON ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406839June 14, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE REGISTERS EMPTY EVEN AFTER FILLING TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406253June 14, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT NOTICED THAT THE SPEEDOMETER WAS INOPERABLE AND SHE WAS UNABLE TO DETERMINE HOW FAST OR SLOW SHE WAS TRAVELING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407792June 14, 2011
FUEL SYSTEM, GASOLINE
IN JULY OF 2009, MY FUEL GAUGE STOPPED WORKING, IT WAS READING EMPTY ALL THE TIME. EVEN AFTER A FILL UP. I WENT TO THE DEALER AND THEY TOLD ME THAT THE FUEL SENSOR WAS NOT WORKING ANY MORE. THEY WOULD HAVE TO DROP THE FUEL TANK AND REPLACE THE SENSOR. THE DEALER STATED THAT IT WASN'T NECESSARY TO FIX. SO I HAVE BEEN GETTING GAS EVERY 300 MILES. TODAY I TOOK THE CAR IN FOR A OIL CHANGE AND WAS TOLD THAT THE FUEL SENSOR PROBLEM WAS PUTTING A STRAIN ON MY COMPUTER FOR THE CAR. THE COMPUTER CONTROLS EVERYTHING IN THE CAR. THAT EVENTUALLY I WOULD BE PAYING A LOT MORE IF SOMETHING HAPPENS TO THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406791June 14, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT RESTART. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED AT THE CONTACT'S EXPENSE. A LETTER WAS SENT TO THE MANUFACTURER WHO IN RETURN, CALLED THE CONTACT AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 34,000. UPDATED 07/08/11 *BF UPDATED 07/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406820June 14, 2011
FUEL SYSTEM, OTHER
2005 GMC ENVOY FUEL GAUGE SENSOR. VEHICLE HAS 48,000 MILES AND WHEN I FILL UP THE GAS TANK THE FUEL GAUGE GOES UP AND DOWN AND STAYS AT EMPTY WITH THE LIGHT FLASHING. I NEVER KNOW HOW MUCH FUEL IS IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405890June 10, 2011
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE WOULD GO FROM EMPTY TO FULL, THEN BACK DOWN TO HALF A TANK. IT DID THAT FOR A MONTH OR SO EVEN AFTER WE WOULD FILL IT UP. NOW IT JUST STAYS ON EMPTY WITH THE FUEL LIGHT AND ENGINE LIGHT ON. I HAD THE DIAGNOSTICS RAN ON IT AND IT WAS THE FUEL SENSING UNIT. NOW MORE RECENTLY IT WILL JUST DIE AND STALL OUT WHILE DRIVING. ITS DONE THAT TWICE NOW IN THE PAST 2 WEEKS, ONCE WITH MY 2 YEAR OLD DAUGHTER IN THE CAR WITH MY WIFE, LUCKILY THEY WERE CLOSE TO A SAFE AREA TO COAST INTO. I KNOW THAT THE TANK HAD GAS IN IT, WE RESET THE TRIP EVERYTIME WE FILL UP AND THAT'S ALL WE DO SO WE CAN HAVE AN ACCURATE READING, WE USUALLY GO AROUND 360 MILES BEFORE WE FILL UP AGAIN. THE FIRST STALL WE HAVE ONLY GONE AROUND 230 MILES. SO GAS WAS IN THE TANK. WE HAVE NOT DONE ANYTHING TO REPLACE IT YET FOR FINANCIAL REASONS, BUT AS IT KEEPS STALLING WE MAY NEED TO DO SOMETHING SOON, ITS AN EXPENSIVE REPAIR. I'VE HAD IT ESTIMATED AT $750. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405702June 9, 2011
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
OWN A 2004 GMC ENVOY AND I HAVE PROBLEMS WITH THE FUEL GAUGE AND THE ODOMETER. THE FUEL GAUGE GOES PAST THE F LINE WHEN THE VEHICLE IS NOT ON FUEL. ALSO THE ODOMETER WILL STOP WORKING OR GET STUCK ON 10-15 MPH. HE HAPPENS OFTEN...EVERY OTHER DAY. I WAS TOLD THAT IT WOULD COST 1400 TO FIX AND A POSSIBILITY IT MAY NOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405541June 8, 2011
FUEL SYSTEM, GASOLINE
2005 GMC ENVOY GAS GAUGE READS EMPTY WHEN RECENTLY FILLED UP AND CONSTANTLY FLUCTUATES UP AND DOWN. APPARENTLY THE FUEL TANK LEVEL SENSOR IS DEFECTIVE AND COULD RESULT IN THE VEHICLE UNKNOWINGLY RUNNING OUT OF FUEL, STALLING AND BEING REAR ENDED BY ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405523June 7, 2011
FUEL SYSTEM, GASOLINE
2007 GMC ENVOY FUEL GAUGE NOT REGISTERING CORRECT AMOUNT. SWINGS ERRATICALLY FROM FULL TO EMPTY REGARDLESS OF AMOUNT OF FUEL IN TANK. THIS IS APPARENTLY A COMMON ISSUE WITH THESE VEHICLES BASED ON INTERNET MESSAGE BOARDS WITH FUEL SENSOR FAILURE MOST COMMONLY CITED PROBLEM. THERE IS A RISK OF RUNNING OUT OF FUEL WITHOUT WARNING AND CREATING A HAZARDOUS DRIVING SITUATION. HAVE SEEN ON MSN THAT NHTSA IS INVESTIGATING SO AM ADDING MY COMPLAINT TO THE PILE AND ASKING THAT GM BE REQUIRED TO RECALL THESE VEHICLES TO CORRECT THIS DEFECT. I HAVE NOT PAID FOR SENSOR REPLACEMENT AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405321June 6, 2011
STEERING
2003 ENVOY XL , POWER STEERING COOLER LEAKS!!!! CONSTANTLY PUTTING FLUID IN RESEVOIR..THERE IS A CURRENT RECALL FOR THE EXACT SAME THING ON THE 2006 MODEL, BUT THE VEHICLE IS EXACTLY THE SAME FROM 2003 THRU 2006... I BELIEVE THIS RECALL FOR THE 2006 MODEL SHOULD INCLUDE THE 2003,2004 AND 2005 MODELS ALSO SINCE THEY ARE THE SAME PART FOR THE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405326June 6, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2005 GMC ENVOY. WHILE THE VEHICLE WAS PARKED A WARNING SOUND BEGAN TO INDICATE TO THE CONTACT THAT THE FUEL TANK WAS EMPTY AND THE FUEL GAUGE READING INDICATED THAT THE FUEL TANK WAS EMPTY. THE CONTACT STATED THE FUEL WAS ADDED TO THE VEHICLE BEFORE THE FAILURE OCCURRED. THE FUEL INDICATOR ALSO DISPLAYED A READING THAT FLUCTUATES AND DOES NOT SHOW THE ACCURATE AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS CONTACTED AND STATED THE FUEL LEVEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: DP10001 (FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405348June 6, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED WHILE DRIVING THE SPEEDOMETER DISPLAYED AN INCREASE IN SPEED OVER 125 MPH AND WHEN HE STOPPED THE VEHICLE THE GAUGE WOULD DISPLAY 50 OR 70 MPH. HE DOES NOT KNOW THE ACTUAL SPEED THAT HE WAS TRAVELING. THE MANUFACTURER STATED THE WARRANTY HAD EXPIRED AND THEY WILL NOT REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 127,400. UPDATED 07/08/11*LJ UPDATED 07/15/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404547June 6, 2011
FUEL SYSTEM, GASOLINE
AFTER FILLING UP MY GAS TANK THE GAS SENSOR LIGHT COMES ON AND SHOWS THAT I HAVE NO GAS AT ALL. THEN THE CHECK ENGINE LIGHT COMES ON AND THE GAS LEVEL INDICATOR MOVES BACK AND FORTH GIVING INACCURATE AND RANDOM READINGS WHILE DRIVING THE VEHICLE. I CAN'T ACTUALLY TELL HOW MUCH GAS IS IN THE TANK. I WIND UP HAVING TO FILL THE TANK EVERYDAY TO KNOW THAT THERE'S A FULL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404503June 5, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OUR SPEEDOMETER ON OUR 2005 ENVOY HAS STOPPED WORKING CORRECTLY. IT EITHER JUST STAYS AT ZERO, OR SOMETIMES IT WILL WORK FOR 10-20 MINUTES AND THEN IT JUST STARTS GOING DOWN AND DOWN AND DOWN UNTIL IT HITS ZERO. THIS IS A SAFETY HAZARD SINCE I DON'T KNOW HOW FAST I AM GOING. WE HAVEN'T REPLACED IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404542June 5, 2011
FUEL SYSTEM, OTHER
I HAVE A 2005 ENVOY AND IT JUST STARTED SMELLING OF GAS FUMES REALLY BAD AND AS I WAS READING SOME INFORMATION ON YOUR SITE I HAVE ALSO AGREE IT IS A MANUFACTURING PROBLEM YOU SEE WHERE IT WAS SEALED NOT BY OIL CLAY OR ANY GOOEY SUBSTANCE OF THAT SOURCE ITS SECURED BY WELDING I KNOW THIS BECAUSE I WORK FOR NUMMI AND I WAS A QC INSPECTOR AND DID THE TEAR DOWN ON THE GAS TANKS FOR SAFETY IT SOUNDS LIKE SOME TANKS SLIP BY BECAUSE NOT EVERY ONE IS CK THERE RANDOM CHECKS I BELIEVE ITS THE O YES O RING THAT WAS NOT PROPERLY WELDED PROPERLY CAUSING LEAKS THAT IS THE GAS FUME I AM SMELLING IN MY CURRENT ENVOY (2005) .AND YES IT IS A SAFETY ISSUE PEOPLE CAN DIE FROM THESE FUMES YOU KNOW IT AND SO DUE I .LET ME TELL YOU ABOUT WHAT HAD HAPPEN ONE DAY THERE WAS THIS GENTLEMAN WHO WAS ON THE JOB AND LOTS OF GAS TANK SLIP THROUGH THAT DAY ROLLING OFF THE ASSEMBLY LINE AND SHIP OUT TO DEALER SHIPS WHERE THE O RINGS WERE NOT HOLDING UP DURING THE TEAR DOWN PROCESS OF THE INSPECTION. WELL NEED LESS TO SAY THE UNITS WENT OUT TO BE SOLD TO CONSUMER .AND THEY WANTED TO FIRE THE INSPECTOR BUT THEY JUST SUSPENDED HIM FOR A WEEK.ANOTHER PROBLEM OCCURRED ON MY INSPECTION ROUTE IN BODY N WELD I HAD FOUND A SPLIT ON THE FLOOR PAN OF THE COROLLA VERY LARGE AND HARD TO SEE GUESS I JUST GOT LUCKY BUT SO THE MANAGER AT THAT TIME WAS A FEMALE AND SHE WENT TO THE END OF THE ASSEMBLY LINE AND SURE ENOUGH THOSE SPLIT HAD BEEN SHIP OUT TO THE DEALER SHIPS THEY TURN A BLIND EYE TO THE ONES THAT WERE SHIP YOU SEE IF YOU KNOW NOTHING ABOUT MEDAL IT WILL CONTINUE TO SPLIT OF COURSE THE CARPET COVER IT WHO WILL KNOW .THE REMINDING ONES WELL THEY PLACE A SPOT WELD ON EACH SIDE OF THE SPLIT AND SOME SEALER. WITH THAT SAID I CERTAINLY BELIEVE THE MANUFACTURE IS CERTAINLY RESPONSIBLE AND PAY FOR THESE REPAIRS NO MATTER THE MILEAGE OR THE YEAR. BY THE WAY I WORK IN THE BODY-N-WELD SHOP. IT IS NOT A WARE AND TEAR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404312June 3, 2011
LATCHES/LOCKS/LINKAGES
I OWN A 2003 GMC ENVOY. THE DRIVERS SIDE REAR DOOR LATCH HAS BECOME INOPERABLE. THE DOOR LATCHES MAYBE 1 IN 10 TRIES. I FOUND A RECALL BUT THEY ARE TELLING ME MINE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH IT IS THE EXACT PROBLEM AN I AM IN ONE OF THE STATES THAT IT COVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404375June 3, 2011
FUEL SYSTEM, OTHER
WITH NO APPARENT CAUSE, THE GAS GAUGE ON MY 2006 GMC ENVOY BEGAN FLUCTUATING WILDLY. IT FIRST HAPPENED IN MARCH OF 2011 AFTER I FILLED UP WITH A FULL TANK OF GAS- THE GAUGE IMMEDIATELY WENT TO EMPTY AND THE WARNING LIGHT CAME ON. EVER SINCE, THE GAUGE DOES NOT GIVE ACCURATE FUEL READINGS- IT WILL READ FULL WHEN EMPTY, EMPTY WHEN FULL, AND THE NEEDLE WILL SPIKE ALL OVER THE PLACE. JUST RECENTLY (MAY OF 2011) THE GAUGE STOPPED WORKING ALL TOGETHER. IT NOW CONSTANTLY READS EMPTY. I CONSIDER IT TO BE A SIGNIFICANT SAFETY CONCERN- RUNNING OUT OF GAS IN THE MIDDLE OF HEAVY TRAFFIC CAN CAUSE SERIOUS ACCIDENTS. I NOTIFIED GM OF THE PROBLEM AND JUST TODAY, 6/3/11 WAS TOLD "NOT ENOUGH INFORMATION EXISTS TO INDICATE A PROBLEM OR WARRANT A RECALL." THEY OFFERED NO ASSISTANCE TO HELP FIX THE ISSUE, WHICH WAS DIAGNOSED AS A FAULTY FUEL SENSOR IN THE GAS TANK AND WOULD COST $600 TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404205June 2, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE LOW OIL PRESSURE WARNING INDICATOR. THE VEHICLE RESTATED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THERE WAS A FAULTY POWER TRAIN CONTROL MODULE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V829000 (ENGINE AND ENGINE COOLING). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE SIMILAR FAILURE. THE TECHNICIAN WAS IN THE PROCESS OF REPLACING THE FUEL PUMP. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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