GMC Envoy Complaints

3,582 consumer complaints on file.

#10441982December 31, 2011
FUEL SYSTEM, GASOLINE
GAS SMELL NEAR REAR OF VEHICLE WHEN PARKED, AFTER DRIVING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441777December 30, 2011
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2006 GMC ENVOY DENALI. WHILE DRIVING APPROXIMATELY 60 MPH, THE ELECTRONIC STABILITY CONTROL AND TRACTION CONTROL WARNING INDICATORS BEGAN TO ILLUMINATE. IMMEDIATELY THERE WAS A SUBSTANTIAL REDUCTION IN THE SPEED RATE. THE FAILURE OCCURRED REPEATEDLY WHENEVER THE VEHICLE WAS IN OPERATION. ON TWO SEPARATE OCCASIONS THE ENGINE STALLED WITHOUT PRIOR WARNING AND RESTARTED AFTER WAITING A FEW MOMENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN DIFFERENT TIMES. THE ECM WAS REPROGRAMMED AND THERE WERE NO ADDITIONAL REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE CONSTANT MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441492December 28, 2011
STRUCTURE:BODY, VISIBILITY
THE REAR WINDSHIELD OF MY 2005 GMC ENVOY XL EXPLODED FOR NO APPARENT REASON TODAY. I LIFTED THE FULL HATCH (NOT JUST THE WINDOW SECTION) TO PLACE ITEMS IN THE BACK THAT I HAD PURCHASED AT HOME DEPOT. I PLACED A CAN OF PAINT, ONE BAG, AND A BAG OF SAND IN THE BACK - NOTHING THAT WAS NEAR THE GLASS OF THE HATCH. I THEN CLOSED THE HATCH WITH ENOUGH FORCE FOR IT TO CLOSE SECURELY, BUT NOT WITH EXCESSIVE FORCE. AS I WALKED TO THE DRIVER SIDE DOOR TO ENTER THE CAR, I HEARD A LOUD POP THAT I THOUGHT WAS SOMEONE HITTING THE BACK OF MY CAR WITH THEIR VEHICLE. AS I WALKED AROUND TO THE BACK, MY REAR WINDOW WAS SHATTERED INTO A MILLION TINY PIECES. THERE WERE NO OBJECTS OR PEOPLE AROUND THE WINDOW CLOSE ENOUGH TO BREAK IT - IT JUST SHATTERED FOR NO REASON AT ALL! THE DEALERSHIP SAYS THEY HAVE NO RECORD OF ISSUES WITH REAR WINDSHIELDS, BUT I FOUND INFORMATION THAT DIFFERS ON LINE. FORTUNATELY, THE DEDUCTIBLE ON MY INSURANCE IS ONLY $200. HOWEVER, FOR OTHERS, I HAVE SEEN WHERE THEY HAVE HAD TO PAY UP TO $1500 OUT OF POCKET FOR THE EXPENSE BECAUSE THE DEALERSHIP REFUSES TO REPLACE THE WINDOW. THE COMPANY THAT IS COMING TO REPLACE IT SAID THE WINDOW ITSELF COSTS $937, NOT INCLUDING THE INSTALLATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441550December 28, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
I HAVE HAD A PROBLEM IN THE PAST WITH THE FUEL GAUGE READING EMPTY CONTINUOUSLY AS I HAVE READ FROM MANY OTHER COMPLAINTS. RECENTLY I EXPERIENCED A PROBLEM WITH THE OIL PRESSURE GAUGE. AT FIRST THE CHECK ENGINE LIGHT APPEARED INTERMITTENTLY AND THEN THE OIL PRESSURE GAUGE DROPPED TO ZERO, AT WHICH TIME THE MESSAGE IN ON THE LCD READING SAID "STOP ENGINE" AND "OIL PRESSURE LOW". I IMMEDIATELY WENT TO MY GAS STATION AND CHECKED THE OIL, WHICH WAS ONLY DOWN A 1/4 TANK. MY MECHANIC STOPPED THE CAR AND STARTED IT AGAIN AND THE OIL PRESSURE GAUGE RESET ITSELF BUT ONCE I STARTED TO DRIVE THE CAR AGAIN, THE OIL PRESSURE DROPPED. MY MECHANIC BELIEVES IT IS ANOTHER SENSOR PROBLEM LIKE THE FUEL SENSOR BUT IS NOT COMPLETELY SURE. I ONLY STARTED WITH THIS ISSUE TODAY BUT IT IS MORE WORRISOME TO ME THAN KEEPING TRACK OF HOW MUCH GAS SHOULD BE IN MY TANK. I AM CURIOUS TO KNOW IF OTHERS HAVE STARTED TO EXPERIENCE THIS PROBLEM. I HAVE HAD THE CAR SINCE IT WAS BRAND NEW AND HAVE DRIVE 79000 MILES. I ALSO HAD A MAJOR ISSUE WITH THE SUSPENSION SYSTEM WITH I BELIEVE IS COMMON IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441170December 24, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
WHEN I START THE TRUCK IN THE MORNING IT SOUNDS LIKE THE ENGINE IS REVVED UP WITH THE LOUD FAN NOISE. I HAD THE FAN CLUTCH REPLACED INDEPENDENTLY AND THE LOUD NOISE CONTINUES AND A SLIGHT LOSS OF POWER AT TIMES WHILE DRIVING AND IT FEELS LIKE IT'S TAKING TOO LONG SHIFT INTO THE NEXT GEAR. THE NOISE IS REALLY HEARD WHEN YOU ACCELERATE ON THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440960December 22, 2011
VISIBILITY
THE BACK WINDOW ON MY GMC ENVOY 2004 EXPLODED WHEN MY SON WAS CLOSING IT. THANK GOODNESS THE GLASS PIECES HIT AND CUT HIS FOREHEAD AND HAND AND NOT HIS EYES! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10441020December 22, 2011
AIR BAGS, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNED A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL WHILE DRIVING 25 MPH ON A SLIGHTLY ICY ROADWAY. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT ALSO STATED THAT THE LIMITED SLIP DIFFERENTIAL SYSTEM FAILED TO ENGAGE DURING THE FAILURE. THE CONTACT, AS WELL AS A PASSENGER SUFFERED MINOR INJURIES DURING THE CRASH. IN ADDITION, THE DRIVER OF THE SECOND VEHICLE INVOLVED IN THE CRASH SUFFERED MINOR INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE LOT. AN AUTHORIZED DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE VEHICLE. THE FAILURE MILEAGE WAS 98,630. UPDATED 01/05/12*LJ UPDATED 01/09/12
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10440924December 21, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE FLUCTUATES BETWEEN FULL AND EMPTY. GAUGE DOES NOT SHOW FUEL LEVELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440524December 20, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
GASOLINE AND OIL PRESSURE GAUGES STOP WORKING SUDDENLY ON A GMC ENVOY 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440627December 20, 2011
VISIBILITY, SUSPENSION, POWER TRAIN, ELECTRICAL SYSTEM, AIR BAGS
RECALLS THAT ARE SERIOUSLY AFFECTING THE CAR'S SAFETY THAT CANNOT BE REPAIRED BECAUSE THE SERVICE CALL HAS CLOSED, BUT WAS BOUGHT THAT WAY WITHOUT KNOWING. THE WIPER MOTOR WORKS WHEN IT WANTS ON THE DRIVER SIDE, PREVENTING CLEAR SAFE VISION DURING RAIN, THE 4 WHEEL DRIVE IS STUCK IN 4 WD, THE FRONT SUSPENSION POSSIBLY CRACKED, THE HEADLIGHT DOESN'T FACE STRAIGHT ON THE ROAD, THE AIR BAG ON THE PASSENGER SIDE HAS DEFECT THAT IF DEPLOYED CAN CAUSE BODILY INJURY TO THE PASSENGER, LICENSE PLATE ONLY WORKS WHEN ITS SLAMMED SHUT, AND HAVE ISSUE WITH THE ELECTRICAL UNDER THE DASH THAT APPARENTLY FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION..BUT YET GM WONT REPAIR IT !!! ALL OF THESE ARE PRIOR RECALLS, BUT BECAUSE I WASN'T THE ORIGINAL OWNER AND DIDN'T TAKE THE CAR IN WHEN THEY WERE FIRST ANNOUNCED, GM REFUSES TO MAKE MY ENVOY SAFE FROM CAUSING ME OR MY KIDS HARM. BECAUSE THE FIRST OWNER DIDN'T DO IT, OR BECAUSE ITS TOO LATE. IF A YEAR MAKE AND MODEL OF A CAR HAS A RECALL, WHY DOES IT MATTER WHEN THE ISSUE SURFACES, ITS OBVIOUSLY A CAUSE FOR CONCERN, WHY NOT REPAIR IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440816December 20, 2011
FUEL SYSTEM, GASOLINE
I RECENTLY SMELLED GAS FUMES IN AND AROUND THE VEHICLE AND I DO AN A VISUALLY INSPECTION OF THE FUEL SYSTEM OF MY VEHICLE. I FOUND A LEAK OF FUEL COMING FROM THE FUEL TANK; JUST FROM THE FUEL TANK NECK. I AM REALLY WORRY ABOUT IT BECAUSE MOST PART OF THE TIME I AM TRAVELING WITH MY SON. RECENTLY I DO A RESEARCH AND FOUND NHTSA ACTION NUMBER PE07014 ABOUT A RECALL FROM GMC ABOUT THE 2002-2004 GMC ENVOY AND CHEVY TRAILBLAZER ABOUT THE SAME PROBLEM JUST HAPPEN TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440416December 19, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH, SMOKE AND FLAMES EMITTED FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND WITH ASSISTANCE, THE FLAMES WERE EXTINGUISHED. THERE WAS NO PERSONAL INJURY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE WIRING HARNESS BEING POSITIONED TOO CLOSE TO THE EXHAUST MANIFOLD. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10440273December 17, 2011
FUEL SYSTEM, GASOLINE
I HAVE 2003 GMC ENVOY, SMELL GAS FUMES WHEN GAS TANK IS HALF FULL, NO GAS IS LEAKING ON THE GROUND. WILL CHEVY COVER SOME OF THESE REPAIRS? SEEMS LIKE A NUMBER OF OWNERS HAVE THIS SAME PROBLEM,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440191December 16, 2011
FUEL SYSTEM, GASOLINE
SAME PROBLEM EVERYBODY ELSE IS HAVING WITH THERE ENVOYS, FLOATING FUEL NEEDLE, NOW MY CHECK ENGINE LIGHT IS ON WHICH OCCASIONALLY WILL GO OFF, BUT NOW I CAN'T PASS EMISSION INSPECTION BECAUSE MY CHECK ENGINE HAPPENS TO BE ON, AND NOW I AM FORCED TO GET THE PROBLEM FIXED IN ORDER TO PASS INSPECTION. THANKS GM, JUST WHAT I NEED A WEEK BEFORE CHRISTMAS. ONLY 60,00 MILES ON CAR AND I HAVE TO DEAL WITH THIS. COULD POSSIBLY BE LAST GM CAR BOUGHT IN THIS HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440016December 15, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I WAS GETTING MY TANK FILLED WITH GAS AND THE FUEL GAUGE NEEDLE PEGGED OUT PAST FULL, THEN BOUNCED DOWN TO EMPTY. IT DID THIS THREE TIMES THEN WENT BACK TO FULL. SINCE THEN IT HAS CONTINUED TO BOUNCE AROUND. THE ONLY WAY WE KNEW IF WE HAD ENOUGH GAS WAS TO FILL IT AND USE THE TRIP METER. THE FUEL GAUGE HAS CEASED TO MOVE AT ALL SINCE APRIL 2011. THE CHECK ENGINE LIGHT HAS BEEN ON CONTINUOUSLY AS WELL SINCE THE INCIDENT. I LOVE THE VEHICLE BUT IT IS A MAJOR PAIN TO KEEP TRACK OF THE FUEL WHEN 3 PEOPLE IN THE HOUSEHOLD RELY ON IT. I LOOKED ONLINE TO SEE IF THERE WAS A RECALL, ONLY TO LEARN THIS IS A COMMON COMPLAINT AND NOTHING IS BEING DONE ABOUT IT. I PRICED A NEW CLUSTER AND IT WAS OVER $500. NEEDLESS TO SAY WE STILL HAVE TO KEEP TRACK OF THE FUEL WITH OUR TRIP METER. GM SHOULD STEP UP TO THE PLATE AND FIX THIS ISSUE. THEY HAD NO PROBLEM TAKING A BAILOUT. MY FAMILY HAS BEEN BUYING GM PRODUCTS FOR YEARS, HOWEVER, NO ONE IN MY FAMILY WILL EVER OWN ANOTHER GM PRODUCT IF THEY CAN'T DO THE RIGHT THING FOR THEIR CONSUMERS, AND DO IT NOW. NOT 5 YEARS FROM NOW!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439918December 14, 2011
ELECTRICAL SYSTEM
THE HEAT AND AIR FAN RESISTOR CAUGHT ON FIRE CAUSING THE ELECTRICAL SYSTEM TO CATCH ON FIRE. SMOKE COMING FROM UNDER THE DASH AND FROM THE GLOVE BOX. THE SURGE HAD CAUSED THE HEAD LIGHT WIRES TO BURN INTO. SUCH A MESS...FUEL GAUGE HAD STOPPED WORKING ABOUT A YEAR PRIOR TO THAT .NOW THE POWER STEERING IS HAVING A PROBLEM. WHAT NEXT..... *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10439927December 14, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING DOWN THE HIGHWAY WHEN I NOTICED THAT THE SPEEDOMETER INDICATED THAT I WAS GOING 90+ MPH. I SLOWED DOWN TO THE POINT THAT PEOPLE WERE PASSING ME IN A 65MPH ZONE AND MY SPEEDOMETER WAS INDICATING 60 MPH. I PULLED OVER AND STOPPED THE VEHICLE AND THE SPEEDOMETER NEEDLE CONTINUED TO ERRATICALLY GO UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439133December 9, 2011
UNKNOWN OR OTHER
I OWN A 2006 ENVOY DENALI AND LAST MAY 2010 I WAS DRIVING DOWN THE A BUSY HIGHWAY AROUND 55 MILES AN HOUR AND THE TRUCK JUST LOST ALL POWER AND COMPLETELY SHUTDOWN. IT TOOK ALEAST THREE TRIES BEFORE I COULD GET IT STARTED AGAIN. I WAS SO SCARED THAT A TRACKER TRAILOR WOULD HIT ME FROM BEHIND. IT DIDN'T DO AGAIN FOR A WEEK , AND THEN IT HAPPENED AGAIN. I BROUGHT THE TRUCK TO THE SHOP AND THE THROTTLE BODY WAS REPLACED AT ABOUT 65,000 MILES. NOW ITS A YEAR LATER AND I AGAIN WAS DRIVING ON THE HIGHWAY AND THE TRUCK ENGINE LIGHT CAME ON AND ALL POWER WAS LOST. I PUT MY HAZARDS ON BUT COULD ONLY GET THE TRUCK TO ABOUT 15 MILES AN HOUR SO THAT I COULD GET OUT OF HARMS WAY. I CALLED GMC TO MAKE AN COMPLAINT AS IT IS VERY RARE TO HAVE TO REPLACE A THROTTLE BODY EVERY YEAR. I TAKE CARE OF MY TRUCK AND SEE NO REASON WHY IT HAPPENING OTHER THAN GMC DEFECT. GMC DID NOT HELP ME AND JUST SAID THERE WERE NO RECALLS AND THAT IT WAS NORMAL WEAR AND TEAR. I NO THIS TO BE UNTRUE AND I AM VERY DISAPPOINTED WITH GMC AND WILL NEVER BUY THE PRODUCT AGAIN. I HAVE HAD NOTHING BUT ISSUES WITH THIS TRUCK, AND AFTER LOOKING INTO IT THERE ARE SEVERAL OTHER ENVOY OWNERS THAT ARE HAVING THE SAME PROBLEMS AS I AM. I DON'T DRIVE ON THE HIGHWAY IF I CAN HELP IT AT ALL, GETTING STUCK IN THE MIDDLE LANE WITH A TRUCK THAT WON'T MOVE IS WAY TO SCARY. GMC SHOULD HAVE TO MAKE IT RIGHT AND RECALL THE TRUCK AND FIGURE OUT WHY THE THROTTLE BODY FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439002December 8, 2011
FUEL SYSTEM, GASOLINE
MY FUEL GAUGE STOPPED WORKING IN MY 2005 ENVOY AT APPROXIMATELY 40,000 MILES. THE FUEL GAUGE INDICATES THAT THE CAR IS OUT OF FUEL AFTER FILL THE TANK FULL. I HAVE NOTICED NUMEROUS COMPLAINTS ABOUT THIS PROBLEM AND HAVE ALSO RECEIVED A LETTER FROM GM STATING THAT THEY ARE AWARE OF THE PROBLEM AND WILL COVER UP TO 50% OF REPAIR AS MY WARRANT HAS EXPIRED. THE PROBLEM WITH ONLY COVERING 50% IS PAYING WITH FOR MY HALF OF THE REPAIR. I HAVE BEEN UNABLE TO COME UP WITH APPROXIMATELY THE $200 FOR THE REPAIR THEREFORE UNABLE TO HAVE IT REPAIRED. I SPOKE WITH GM CUSTOMER SERVICE AND THEY INFORMED ME THAT WAS MY OPTION. WHEN I ASKED WHY THERE HAS NOT BEEN A RECALL ON THE PROBLEM THEY INFORMED ME THAT I SHOULD CONTACT THE NHTSA. MY CONCERN IS THAT I LIVE IN A STATE WITH COLD WEATHER THAT REQUIRES THAT CAR TO WARM UP PRIOR TO DRIVING. SO I WAS KEEPING TRACK OF MY MILEAGE KNOWING WHEN I NEEDED TO FILL UP WITH GAS. ALTHOUGH, THIS WILL NOT BE ACCURATE IN WINTER AND AFRAID THAT MY SPOUSE (PRIMARY DRIVER OF THIS VEHICLE) WILL GET STRANDED ON THE ROAD. I HOPE IF/WHEN THIS HAPPENS IT IS NOT DURING A SNOW STORM WHERE AN AUTO ACCIDENT WILL THEN BECOME LIKELY. WHEN TALKING TO GM ALONG WITH THE FUEL SENSOR I EXPRESSES CONCERNS ABOUT OTHER ISSUES THAT I HAVE BEEN HAVING. FOR EXAMPLE, MY LICENSE PLATE LIGHT STOPPED WORKING, CHANGED THE BULB AND CHECKED THE FUSES AND STILL DOES NOT WORK; ALONG WITH HEAT ISSUES AND WAS INFORMED TO TAKE IN FOR DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439031December 8, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE
I WAS DRIVING DOWN THE ROAD AND FIST OFF, MY SPEEDOMETER WENT CRAZY. THEN MY FUEL GAUGE WENT ALL THE WAY TO FULL, THEN TO EMPTY. THEN IT WOULDN'T WORK AT ALL. THERE WAS PLENTY OF GAS IN THE TANK TOO, I TOOK TO A MECHANIC AND HE REPLACED THERMOSTAT, BUT IT DIDN'T FIX THE PROBLEM. I'M STILL HAVING THE PROBLEM AND HEARD THERE IS A RECALL ON THE 2005-2007, AND IT APPEARS I'M HAVING THE SAME PROBLEM ON THIS 2003 THAT THEY ARE HAVING NOW WITH THE NEWER ONES AND THE 2003 SHOULD BE INCLUDED IN A RECALL. PLEASE EVALUATE. I ONLY HAVE 107K MILES ON THE TRUCK. I WAS TOLD, A RECALL COULD COVER UP TO 120K MILES, SO I STILL HAVE SOME WAY TO GO BEFORE I SHOULD NOT BE INCLUDED IN THE RECALL. MY SERVICE ENGINE LIGHT IS STAYING ON TOO, ALTHOUGH IT'S BEEN CHECKED NUMEROUS TIMES AND IT'S ALWAYS SOMETHING TO DO WITH THE FUEL SYSTEM AND TOO EXPENSIVE TO GET FIXED. NOW I AM HAVING MAJOR PROBLEMS BECAUSE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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