GMC Envoy Complaints

3,582 consumer complaints on file.

#10471559August 20, 2012
POWER TRAIN
THE GEAR SHIFT SELECTOR CABLE BECAME DISENGAGED FROM THE TRANSMISSION WHILE BACKING OUT OF A PARKING SPOT. ACCORDING TO MY MECHANIC, THERE IS A SMALL PLASTIC BUSHING THAT BECAME BRITTLE AND FELL OFF CAUSING THE FAILURE OF THE CABLE TO MAINTAIN A CONNECTION WITH THE TRANSMISSION. THIS CAUSED MY TRANSMISSION TO BECOME LOCKED IN THE PARK POSITION AND UNABLE TO BE MOVED INTO ANY OTHER DRIVE. WHILE I WAS IN A SAFE LOCATION, I'M CONCERNED THAT OTHER DRIVERS IN SIMILAR SITUATIONS WILL BECOME STRANDED IN LOCATIONS THAT ARE NOT SAFE. I CONDUCTED A RECALL SEARCH AND FOUND THAT THIS ITEM HAS NOT BEEN RECALLED. I PLACED A CALL TO GENERAL MOTORS AND LODGED A COMPLAINT. ACCORDING TO GM, THEY HAVE RECEIVED A NUMBER OF COMPLAINTS ABOUT THIS ISSUE BUT ARE NOT ISSUING A RECALL AT THIS TIME. I ASKED GM TO PROVIDE ME THE NUMBER OF COMPLAINTS THEY HAVE RECEIVED ABOUT THIS AND THEY DECLINED TO GIVE ME THAT INFORMATION. I AM SEEKING TO FILE THIS COMPLAINT, HAVE IT REVIEWED, AND DETERMINE WHETHER A RECALL SHOULD BE ISSUED FOR THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471560August 20, 2012
FUEL/PROPULSION SYSTEM, WHEELS, ENGINE
TL* THE CONTACT OWNS A 2007 GMC ENVOY. AFTER REFUELING THE VEHICLE THE CONTACT NOTICED THAT THE FUEL GAUGE WAS PROVIDING AN ERRONEOUS READING OF EMPTY . THE FUEL AND CHECK ENGINE WARNING LIGHTS WERE ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE CONTACT STATED THAT LATER, THE TIRE PRESSURE WARNING LIGHT ALSO ILLUMINATED ALTHOUGH THE TIRE PRESSURE WAS ACCURATE TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471585August 20, 2012
ELECTRICAL SYSTEM
DRIVERS SIDE POWER-WINDOW, DOOR-LOCK, REMOTE OUTSIDE MIRROR CONTROL. REFERRING TO THE GMC RECALL OF AUG 18, 2012 OF REPLACING OF THE POWER WINDOW SWITCH. AFTER CONTACTING GMC REF# [XXX], MY VEHICLE IS NOT IN THE VIN RANGE FOR REPAIR. THE FRONT WINDOWS WILL NOT GO DOWN, DRIVERS DOOR LOCK WILL NOT WORK, REAR WINDOWS GO DOWN AND UP BY THEMSELVES, OUTSIDE MIRRORS CHANGE POSITION WITH NO INTERVENTION.BOUGHT THIS VEHICLE NEW IN 2006. WE USE IT EXTENSIVELY AS WE ARE TRAVELING NURSES. PLEASE LOOK INTO THIS SO WE CAN GET OUR ENVOY REPAIRED.GM SPOKESMAN [XXX] STATED THAT OWNERS NOT LIVING IN THE RECALL STATES WILL BE COVERED BY THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471610August 20, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW, COULD NOT BE OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE MASTER WINDOW SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,404 AND THE CURRENT MILEAGE WAS 88,536.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471646August 20, 2012
FUEL/PROPULSION SYSTEM
THE FUEL TANK LEVEL SENSOR IS DEFECTIVE AND COULD RESULT IN THE VEHICLE RUNNING OUT OF FUEL, STALL, AND BEING REAR ENDED BY ANOTHER VEHICLE. WHEN DOING A GOOGLE INTERNET SEARCH FOR "2006 GMC ENVOY FUEL SENSOR", I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE. CALLED GMC CALL CENTER AT 800-462-8782. THEY HAVE RECOGNIZED IT AS A PROBLEM, AND ARE PAYING FOR HALF OF THE REPAIR COST (10 YEARS OR 120,000 MILES). REPAIRS MUST BE PERFORMED AT A GM DEALERSHIP. NHTSA HAS HAD OTHER REPORTS OF THIS SAME ISSUE WITH THE GMC ENVOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471417August 19, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
WHILE VEHICLE WAS RUNNING, A BURN SMELL EMINITTING FROM DRIVER SIDE DOOR. IMMEDIATELY BROUGHT VEHICLE TO LOCAL REPAIR SHOP FOR REPAIR. THEY DIAGNOSED THE SMELL AND WINDOW FAILURE TO THE DRIVER SIDE MASTER SWITCH. THE REPAIR SHOP USED ORIGINAL REPLACEMENT PART. THIS MONTH AGAIN, MY SWITCH DOES NOT WORK AND WINDOWS CURRENTLY ARE NOT WORKING. FRUSTRATING BECAUSE GMC ACCEPTED NO RESPONSIBILITY. I STILL HAVE THE OLD SWITCH AND RECEIPT AND SHOULD BE ELIGIBLE FOR REIMBURSEMENT FOR THE LABOR AND REPLACEMENT PART COST. THANK YOU *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10471449August 19, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING A NEIGHBORHOOD STREET IN MAINE, I FIRST NOTICED MY FRONT, DRIVER'S SIDE POWER WINDOW GOING UP AND DOWN ON ITS OWN. THEN, WHITE SMOKE STARTED POURING FROM THE POWER WINDOW CONTROLS. I PULLED INTO A NEARBY DRIVEWAY TO PULL THE FUSE, BUT IT MUST HAVE BLOWN ON ITS OWN BECAUSE THE WINDOW CONTROLS STOPPED WORKING. I DROVE IT STRAIGHT TO THE DEALERSHIP WHERE THE POWER WINDOW MOTOR REPLACEMENT WAS MORE THAN $500. OUCH! I'M JUST GLAD THE ENTIRE CAR DIDN'T BURST INTO FLAMES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10471463August 19, 2012
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE WILL NOT REGISTER THE CORRECT AMOUNT OF FUEL IN THE TANK. I FILLED UP THE TANK AND THE FUEL INDICATOR WENT TO F THAN IMMEDIATELY WENT TO E. I NOW MUST USE MY TRIP INDICATOR SO THAT I KNOW WHEN TO FILL MY TANK. I NEVER GET A CORRECT READING, IT IS CONSTANTLY ON E!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471475August 19, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
AS REPORTED BY MANY OTHER GM CUSTOMERS MY VEHICLE HAS EXPERIENCED THE SAME FUEL GAUGE/SENDING UNIT FAILURE. IT BEGAN SLOWLY WITH MINOR INACCURACIES IN FUEL AMOUNT. THEN IT QUICKLY AND STEADILY GOT WORSE UNTIL THE FUEL GAUGE DOESN'T WORK AT ALL. I UNDERSTAND THAT GM ACKNOWLEDGES THE PROBLEM, BUT REFUSES TO PAY THE FULL PRICE. I BELIEVE THE NHTSA SHOULD FORCE THEM TO FULLY REPAIR THEIR FAULTY EQUIPMENT WHICH RENDERS THE DRIVER BLIND AS TO HOW MUCH FUEL THEY MAY HAVE. THIS COULD BE VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470238August 11, 2012
FUEL/PROPULSION SYSTEM
MY FUEL GAUGE STOPPED WORKING OVER A YEAR AGO AND I DO NOT HAVE THE FUNDS TO REPAIR IT. THE ENGINE REPAIR LIGHT IS CONTINUOUSLY LIT AND I HAVE RUN OUT OF GAS ON A MAJOR INTERSTATE. THIS AS A MAJOR SAFETY ISSUE FOR A WOMAN IN TODAY'S SOCIETY( KIDNAPPING, RAPE, RUNOVER BY ANOTHER VEHICLE) I HAVE LEARNED TO FILL UP EVERY 3 DAYS REGARDLESS OF MILES DRIVEN. I WAS DRIVING ON THE INTERSTATE 3 DAYS AGO AND THE CAR JUST DIES, WITH A FULL GAS TANK, 103 DEGREE TEMPERATURE AND 2 CHILDREN IN THE CAR. TRY CROSSING MAJOR INTERSTATE TRAFFIC @ 80 MILES AN HOUR WITH 2 CHILDREN, IF THIS IS NOT A SAFETY ISSUE I DON'T KNOW WHAT IS. WE HAD TO TOW THE CAR AND TOOK IT TO A MECHANIC AND HE SAID THE PROBLEM WITH THE FUEL GAUGE IS LOCATED IN THE SAME MECHANISM AS THE FUEL PUMP AND CAUSED THE FUEL PUMP TO BECOME SO CORRODED THAT IT STOPPED WORKING. THE NEED EXISTS FOR AN IMMEDIATE SAFETY RECALL, BEFORE THERE IS A DEATH OR SERIOUS INJURY DUE TO A MECHANICAL DEFAULT THAT HAS AFFECTED THOUSANDS OF GMC ENVOYS AND GMC REFUSES TO STAND BEHIND THEIR PRODUCTS BECAUSE IT IS NOT A SAFETY ISSUE. IT IS A SAFETY ISSUE...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469495August 7, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE WARNING LIGHTS AND GAUGES ON THE INSTRUMENT PANEL FAILED. THE CONTACT MENTIONED THAT THE TURNING SIGNALS ONLY WORKED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A REPAIR SHOP OR DEALER FOR INSPECTION. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V198000 (EXTERIOR LIGHTING: TURN SIGNAL) RELATED TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 120,000 AND FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469141August 3, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND AS A RESULT, IT WAS PROVIDING AN ERRONEOUS FULL READING WHEN THE FUEL TANK WAS ACTUALLY EMPTY. THE CONTACT ALSO MENTIONED THAT THE SPEEDOMETER AND TEMPERATURE GAUGE FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 09/11/12*LJ THE CONSUMER STATED THE VEHICLE HAS RAN OUT OF GAS SEVERAL TIMES DUE TO THE FAILURE WITH THE GAS GAUGE. THE ENGINE CHECK LIGHT ILLUMINATES FOR NO APPARENT REASON. THE CONSUMER HAS ALSO RECEIVED A TICKET DUE TO THE ODOMETER READING A FALSE SPEED. UPDATED 09/13/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468056July 28, 2012
ELECTRICAL SYSTEM
I'M BACK! YES HERE WE GO AGAIN A REPETITIVE ISSUE W/GMC HERE IT'S JULY 20012 AND YET NO REPLY FROM GMC OR DEALERSHIP ON MY CONTINUAL PROBLEMS WITH ALL GAUGES LOCATED ON INSTRUMENT CLUSTER. SURE REIMBURSED PARTIALLY FOR CHARGES REPLACING FUEL SENSOR BUT NOTIFIED TO CONTACT DEALER WHERE REPAIR WAS COMPLETED BUT NO RETURN CALLS FROM GMC AND THE SO WHAT DEALERSHIP WHICH THEY CALL THEIR ESTABLISHMENT. THIS WAS ONLY ONE OF MANY PROBLEMS. GAUGES FLUCTUATE SPEEDOMETER, RPM, FUEL, BATTERY, WATER TEMP JUST SAY ALL THE [XXX] GAUGES SUCK. HOW DOES GMC GUARANTEE TODAY TRY ARE VEHICLES TODAY IF NOT SATISFIED BRING THEM BACK BS WHY NOT TAKE ALL THESE GMC ENVOYS FROM 2003-2008 BACK OR BETTER YET RESOLVE OUR ISSUES. STRONGLY I FEEL LET'S ALL UNITE & FILE A MAJOR LAW SUIT AGAINST GMC FOR HARDSHIP, FALSE INFORMATION, DEFECTIVE PRODUCT SOLD, STRESS, ANGER MAYBE THEY WILL ADDRESS OUR ISSUES ASAP. DISABLED VIETNAM VET WHO DEPENDS ON ENVOY FOR MEDICAL APPOINTMENTS. TODAY RARELY DRIVE MY ENVOY DUE TO MY PERSONAL FEAR RUNNING OUT OF FUEL OR BEING IN AN ACCIDENT. PLEASE DEPARTMENT OF TRANSPORTATION & HIGHWAY SAFETY OR SAFERCAR.GOV ADDRESS OUR ISSUES WITH EXTREME URGENCY, WOULD BE APPRECIATED, CHECK MY PREVIOUS ISSUES REPORTED. YEAH, WAS PLANNING PURCHASING NEW GMC TRUCK IN 2013 GMC BLEW THIS FROM OCCURRING TOTALLY,THANK YOU FOR YOUR VALUABLE TIME. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468010July 27, 2012
FUEL/PROPULSION SYSTEM
ENVOY LOST POWER WHILE DRIVING 55 MILES AN HOUR DOWN THE ROAD. BECAUSE I DIDN'T REALIZE IT WAS OUT OF GAS I HAD IT TOWED TO A SHOP THINKING THERE WAS AN ENGINE ISSUE. SHOP DISCOVERED THAT IT WAS JUST OUT OF GAS AND THAT MY FUEL SENSOR IS BAD AND QUOTED ME $1500 TO FIX. THE GAS GAUGE IS NEVER ACCURATE AND I HAVE RAN OUT OF GAS MULTIPLE TIMES WITH TWO SMALL CHILDREN IN THE CAR. AFTER SEEING ALL THE COMPLAINTS OF OTHER PEOPLE WHO HAVE THE SAME ISSUE I CALLED GMC AND THEY SAID THAT THEY WILL ONLY FIX FOR FREE IF IT HAS LESS THAN 100,000 MILES ON IT. I ONLY HAD 108,000 ON IT WHEN THE ISSUE STARTED. HOW FAIR IS THAT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467208July 24, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2005 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING, THE SPEEDOMETER FAILED TO DISPLAY AN ACTUAL SPEED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MECHANIC STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 85,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466998July 23, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 GMC ENVOY DENALI. WHILE REFUELING THE CONTACT NOTICED THAT THE FUEL GAUGE READING WAS INACCURATE AND HAD BECOME ERRATIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466613July 19, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WHEN IN TRAFFIC TRAVELING ACROSS STATES ON HIGHWAY AT 55-65 MPH LEFT LANE(SCARY) I RAN OUT OF GAS WHEN THE GAUGE SHOWED 1/4 OF A TANK NOW WHEN TANK IS FULL IT READ 1/2 AND AT TIMES THE GAUGE FLOATS AROUND FULL TO EMPTY WHEN DRIVING SOME TIME IT READS EMPTY WHEN I PUT 10 GALLONS IN WAS TOLD A BAD FUEL SENDER IN TANK I READ OTHER REPORTS THAT G M RECALL WILL ONLY PAY HALF THE COST TO REPAIR?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467302July 18, 2012
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CPSC#I11B0246A. 2006 GMC ENVOY. CONSUMER STATED THAT IN TRYING TO AVOID A COLLISION WHAT HAPPEN WAS THE FAILURE OF HIS ABS SYSTEM CAUSED THE BRAKES TO LOCK UP THROWING THE VEHICLE OUT OF CONTROL. *LN THE CONSUMER STATED HE SWERVED VIOLENTLY TO THE LEFT, AND HE INSTINCTIVELY STEERED TO THE RIGHT, AND THE VEHICLE WENT TO THE LEFT AND THEN TO THE RIGHT AGAIN. THE CONSUMER WAS ABLE TO GET THE VEHICLE UNDER CONTROL. HE WAS SURROUNDED BY SMOKE THAT SMELLED LIKE BURNING RUBBER. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466431July 18, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED THIS VEHICLE 10 MONTHS AGO AND HAVE TO REPLACE THE HEADLIGHTS 9 SEPERATE TIMES NOT INCLUDING THE BRAKE LIGHTS 5 TIMES. AFTER THE 3RD TIME THE MAN AT THE AUTO PARTS STORE STATED THIS IS A KNOWN PROBLEM WITH GMC> THE LIGHTS GET TOO HOT AND BURN UP THE BULB AND THE CONNECTORS. I HAVE HAD 2 BUY NOW 4 RABBITS CONNECTORS AND THEY MAKE THE BULB LAST A LITTLE LONGER BUT THE EXSPENSE IS SAD. IF THIS IS A KNOWN PROBLEM AND IT IS POSTED ALL OVER THE INTERENT FROM CUSTOMERS WITH THE SAME ISSUES WHY HAS NOT RECALL BEEM PLACED FOR THESE LIGHTS. IF IT IS HEATING HOT ENOUGH TO MELT A CONNECTOR THAT IS A FIRE HAZARD AND NEEDS TO BE RECALLED. NOW MY SPEEDOMETER STOPED WORKING AND TO MY SURPRISE I WASS ADVISED THIS ALSO A COMMON GMC PROBLEM WITH THE CLUSTER REPAIR BEING REQUIRED TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465981July 17, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR CONDITIONER QUIT WORKING ON LEVEL 5, WOULD WORK ON LEVEL 1-4, LEVEL 5 WOULD KEEP TURNING OFF. SHORTLY AFTER THIS WITHIN THE SAME DAY I COULD SMELL SOMETHING BURNING COMING THROUGH THE AIR VENTS. MECHANICS NOTED AND SHOWED ME THAT THE RESISTOR PLUGS ON THE BACK HAD BURNED AND MELTED TOGETHER, THAT'S WHAT WAS CAUSING THE BURNING SMELL. NEEDED A NEW RESISTOR, PIG TAIL, AND BLOWER. ALSO MY FUEL GAUGE AND RPM ARE BROKE, HAVE NOT BEEN WORKING FOR THE PAST 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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