GMC Envoy Complaints
3,582 consumer complaints on file.
- #10131914August 8, 2005ELECTRICAL SYSTEM
I HAVE A 2005 GMC ENVOY. WHILE DRIVING AT NIGHT BOTH THE INTERIOR AND EXTERIOR LIGHTS BEGAN TO FLICKER PERIODICALLY. I WAS FOLLOWING MY WIFE HOME AND SHE SAID THAT IT WAS A HUGE DISTRACTION TO HER WHEN SHE WAS DRIVING. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. I HAVE LESS THAN 400 MILES ON THE VEHICLE. ACCORDING TO MY FRIEND, HIS 2005 TRAILBLAZER DOES THE SAME THING. NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131659August 5, 2005EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SINCE WE HAVE THIS VEHICLE THE HEATING SYSTEM FAILS TO WORK PROPERLY. WE HAVE REPEATEDLY HAD THE DEALER AND A G.M. REPRESENTATIVE TRY TO REPAIR THIS PROBLEM. AFTER THEIR ATTEMPTS THE SYSTEM STILL DOESN'T OPERATE CORRECTLY AND NOW I AM LEFT WITH A DEFECTIVE AIR CONDITIONING SYSTEM THAT ONLY WORKS SOMETIMES. I AM HEARING FROM OTHER PEOPLE THAT KNOW WHO HAVE THIS VEHICLE AND THE CHEVROLET VERSION THE TRAILBLAZER THAT THEY HAVE VERY SIMILAR PROBLEMS. IN THE WRONG CIRCUMSTANCES NOT HAVING HEAT/DEFROSTER WORKING PROPERLY COULD BE A SAFETY HAZARD, YET THIS FAILS TO BECOME A RECALL OR ALERT TO DRIVERS. AS FAR AS THE A/C PROBLEMS MY SON ACTUALLY GOT HEAT STROKE IN THE BACK OF THE CAR ON A VERY HOT DAY DUE TO THE FACT THAT ONLY VENT WINDOWS OPEN IN THIS AREA AND UNLESS THE VEHICLE IS IN MOTION IT BECOMES VERY HOT IN THE THIRD ROW OF SEATS IN THIS VEHICLE IF THE AIR IS NOT WORKING CORRECTLY. G.M. SHOULD FIX THESE VEHICLES! I HAVE REPORTED MY PROBLEMS TO THE BETTER BUSINESS BUREAU AND I AM HOPING TO RETURN THIS VEHICLE TO G.M. EARLY. THIS CAR HAS ALSO HAD NUMEROUS ELECTRICAL PROBLEMS WITH THE RADIO. I FEEL THAT SINCE THEY TRIED TO FIX THE HEATER THEY HAVE SCREWED UP SOMETHING ELSE IN THE ELECTRIC SINCE THEY HAD TO REGROUND THE WHOLE SYSTEM AND THIS GROUND HAS ALREADY HAD TO BE REGROUND DUE TO THE FACT THAT IT DISENGAGED ITSELF FROM THE VEHICLE, DOESN'T SOUND LIKE A SAFE REPAIR TO ME. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10129239August 5, 2005SUSPENSION:FRONT
DT: THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATES THAT THE DEALERSHIP HAD TO REPLACE THE FRONT SWAY BAR LINKS. THE FIRST TIME IT WAS REPLACED WAS AT 24,712 MILES. CURRENTLY, AT 33, 700 THE SWAY BAR LINK PIN NOISE RECURRED. THE CONTACT WAS TAKING THE VEHICLE BACK AGAIN TO THE DEALER. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131398August 3, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN A 4 LANE INTERSTATE AT 65 WITH CRUISE ON, THE TRANSMISSION STARTS TO WINE AND LOSES ACCELERATION. MOVED OVER TO SLOW LANE PROCEEDED TO GET THE NEXT 35 MILES HOME IN 3RD GEAR (NOISE WAS MAKE IN "D"). UPON ARRIVAL HOME-FOUND OUT THAT THE ENVOY NO LONGER HAS REVERSE. DEALER BELIEVES THERE IS A PROBLEM WITH THE "SUN PLATE" IN THE TRANSMISSION. THIS ENVOY ONLY HAS 48,300 MILES. DEALER BELIEVES THIS IS THE PROBLEM BECAUSE HE HAS SEEN THIS BEFORE AND KNOWS THERE IS A PROBLEM. WHY IS THERE NOT A RECALL ON THIS PART OR PROBLEM?? THIS SHOULD NOT BE HAPPENING WITH ANY VEHICLE THAT HAS SUCH LOW MILES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10130917August 1, 2005FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
I HAVE A 2003 GMC ENVOY XL. MY CHECK ENGINE LIGHT CAME ON ABOUT 2-WEEKS AGO. I TOOK IT INTO THE DEALER ONLY TO FIND OUT THAT MY FUEL TANK HAD A LEAK. THE DEALER STATED IT WAS CRACKED AT THE FILLER NECK AT THE TANK. THE TANK HAD BEEN LEAKING FUEL AND HAD TO BE REPLACED. IN RESEARCHING THIS ON NHTSA, IT APPEARS THAT THIS HAS BEEN HAPPENING TO OTHER CONSUMERS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130919August 1, 2005VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
I HAVE A 2003 GMC ENVOY. I HAVE HAD PROBLEMS WITH MY OUTSIDE MIRRORS MOVING WILDLY UPON STARTING OF THE VEHICLE. THIS IS THE SECOND INCIDENT I HAVE HAD WITH MY OUTSIDE MIRRORS. IT STARTED IN THE FALL OF 2004, WITH THE PASSENGER MIRROR MOVING WILDLY (I TOOK IT TO THE DEALER WHO STATED IT HAD LOST ITS "PROGRAM"). IT WORKED FINE FOR A FEW MONTHS, THEN STARTED AGAIN. NOW THE DRIVER MIRROR IS DOING THE SAME THING. I TOOK IT TO THE DEALER WHO STATED "MIRROR MOTORS" NEED REPLACED FOR ABOUT $314. IN RESEARCHING THIS ON NHTSA, IT APPEARS OTHER CONSUMERS ARE HAVING THE SAME PROBLEMS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130920August 1, 2005VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2003 GMC ENVOY. WHILE DRIVING, MY DAUGHTER ATTEMPTED TO PUT DOWN THE WINDOW IN THE BACK SEAT BUT FOUND IT WAS "JAMMED"...IT WOULD NOT GO UP OR DOWN. I TOOK IT TO THE DEALER WHO STATED THE REGULATOR HAD TO BE REPLACED. IN RESEARCHING THE NHTSA SITE, IT APPEARS THAT OTHER CONSUMERS HAVE HAD THE SAME PROBLEMS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130408July 28, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
DT: CONTACT STATESD THE WINDSHIELD WIPERS WILL NOT WORK EXCEPT ON HIGH. THE SERVICE DEALER STATED A BAD AIR CONDITIONING CYCLING SWITCH CAUSED THE WINDSHIELD WIPERS TO FAIL. THEY STATED THE IGNITION SWITCH MODULE, WINDSHIELD WIPER MODULE, AND THE AIR CONDITIONING CYCLING SWITCH NEEDED TO BE REPLACED, AND THE COMPUTER PROGRAM NEEDED TO BE UPDATED. THE ENGINE LOST ALL POWER WHILE DRIVING; THERE WERE NO WARNING LIGHTS OR INDICATION THAT THERE WAS ANY THING WRONG WITH THE VEHICLE. THERE WAS A RECAL 04V046000 ON THE WINDSHIELD WIPER MOTOR, THE RECALL WAS SERVICED, BUT THE CONSUMER STATED THE MODULE WAS ALREADY BROKE. THE VEHICLE WILL BE SERVICED, BUT AT CONSUMER'S EXPENSE. THE CONSUMER HAS ALREADY FILED A COMPLAINT ON THE IGNITION SWITCH MODULE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10130162July 27, 2005ELECTRICAL SYSTEM:IGNITION
I HAVE BEEN COMPLAINING OF MULTIPLE PROBLEMS WITH MY 2002 GMC ENVOY SINCE I PURCHASED IT IN 2002. THE MOST SERIOUS OF THESE IS THE FACT THAT MY ENGINE SEEMS TO IDLE VERY HIGH SOMETIMES AND MY GAUGES QUIT WORKING TEMPORARILY. ON 7/25/2005 I LOST ALL POWER TO MY VEHICLE WHILE IT WAS RUNNING. I LOST POWER STEERING BRAKES, ETC. AND HAD TO COAST TO SAFETY. I WAS VERY LUCKY THAT I DID NOT HIT ANOTHER VEHICLE OR CRASH. HAD THIS HAPPENED ON A BUSY HIGHWAY OR WHILE MY CHILDREN WERE IN THE CAR IT MAKES ME SICK TO THINK OF WHAT MAY HAVE HAPPENED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10131297July 26, 2005AIR BAGS, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ELECTRICAL SYSTEM
2004 GMC ENVOY DEVELOPED THE FOLLOWING PROBLEMS: VEHICLE STALLED, TURN SIGNALS STOPPED WORKING, BLOWER FAN STOPPED WORKING, AND THE SRS LIGHT REMAINS LIT.*MR THE TURN SIGANLS STOPPED WORKING DUE TO A SHORT IN THE FLASHER. THE POWERTRAIN CONTROL MODULE WAS REPLACED DUE TO THE SES LIGHT ILUMINATING. THE BLOWER MOTOR FAN FAILED 4 TIMES DUE TO A SHORT IN THE WIRES AND CONTROL HEAD. THE VEHICLE OVERHEATED, BUT THE PROBLEM COULD NOT BE DIAGNOSED. THE LCD DISPLAYS, KNOBS BECOME EXTREMLY HOT AFTER HOURS OF DRIVING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10125515July 22, 2005SEAT BELTS:FRONT:RETRACTOR
DT: WITHOUT WARNING THE SEAT BELT RETRACTOR WILL NOT LET THE SEAT BELT BE PULLED OUT. DEALER REPLACED THE RETRACTOR TWICE. THE CONSUMER HAS BEEN TO DEALER ABOUT 5 OR 6 TIMES FOR THIS PROBLEM. MANUFACTURER SAID IT WAS A DESIGN DEFECT. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129358July 19, 2005ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2004 GMC ENVOY,JUST PURCHASED IN JANUARY.I FEEL VERY UNSAFE DRIVING IT, FOR WHEN I TRY TO ACCELERATE IT JUST LOSES POWER FEELS LIKE ITS GONNA DIE OUT.THE RPMS ARE GOING UP AND DOWN WHEN I TRY TO ACCELERATE.IT,S GONNA END UP CAUSING ME TO GET IN A WRECK.I BROUGHT IT TO DEALERHIP LAST THURS,THEY UPDATED THE SOFTWARE IN PCM. I HAD TO PUT IT BACK IN SHOP TODAY FOR DOING THE SAME THING I FEEL AS IF THEY ARENT GONNA FIND WHATS WRONG B/C THE CHECK ENGINE LIGHT ISNT ON AND IT DOESN,T ACT UP ALL THE TIME.I REALLY FEEL THIS IS OF MAJOR CONCERN B/C I,M SEEING A LOT OF COMPLAINTS POSTED WITH THIS SAME PROBLEM IN ENVOYS AND TRAILBLAZERS.I THINK ITS TIME TIME FOR A RECALL DON,T YA,LL?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10129259July 18, 2005AIR BAGS, EQUIPMENT
I WAS TRAVELLING AT APPROXIMATELY 35MPH AND AS I WAS HEADING TOWARD A SIGNAL LIGHT WHEN A VAN TURNED LEFT IN THE OPPOSITE DIRECTION OF TRAVEL. MY VEHICLE'S FRONT END STRUCK THE VAN'S PASSENGER SIDE DOOR. AIR BAGS DID NOT DEPLOY UPON IMPACT ALTHOUGH VAN'S BOTH FRONTAL AIR BAGS DID DEPLOY.MY FACE HIT THE STEERING WHEEL AND KNEES HIT THE BOTTOM OF THE DASHBOARD. PASSENGER WAS ALSO BRUISED ON KNEES
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10128637July 13, 2005POWER TRAIN:AUTOMATIC TRANSMISSION
BACKING UP MY DRIVEWAY AND HEARD A "CLUNK" FOLLOWED BY A HIGH PITCHED WHINING NOISE. FOLLOWING THIS, I HAD NO REVERSE AND THE TRANSMISSION FAILED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10128270July 11, 2005AIR BAGS:FRONTAL
DT: CONSUMER STATES THAT SHE WAS IN A HEAD ON COLLISION ON JULY 8, 2005 AND THE AIR BAGS DID NOT DEPLOY. SHE WAS GOING 55 MPH WHEN HIT. THERE WAS DAMAGE TO THE VEHICLE AND A POLICE REPORT WAS TAKEN. CONSUMER STATES SHE HAS NECK AND BACK INJURIES, SHE IS GOING TO THE DOCTOR FOR A FOLLOW UP VISIT TODAY. HER DAUGHTER HAS SEAT BELT BURNS ON HER NECK. THE VEHICLE IS CURRENTLY BEING INSPECTED BY THE INSURANCE COMPANY; IT HAD TO BE TOWED TO A BODY SHOP. SHE HAS NOT CONTACTED THE DEALERSHIP OR MANUFACTURER, THE ATTORNEY GENERAL ADVISED HER TO CALL US FIRST. *NM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10129116July 8, 2005EXTERIOR LIGHTING:TURN SIGNAL
RECALL 2003 GMC ENVOY POTENTIAL TAIL LAMP FAILURE.*MR THE CONSUMER STATED THIS IS A RECALL ISSUE AND SHE HAS BEEN WAITING SINCE FEBURARY TO HAVE THE PROBLEM REPAIRED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127874July 8, 2005ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
DT: CONSUMER OWNS A '05 GMC ENVOY AND HAS DIFFICULTY TOWING A TRAILER WITHIN GM RATES, GM STATES THAT HIS ENVOY CAN TOW A WEIGHT OF 5,800 POUND CAPACITY, HOWEVER HE FEELS THE VEHICLE IS UNABLE TO MANEUVER A TRAVEL TRAILER OF 3,400 POUND CAPACITY. THE CONSUMER HAS BEEN TO THE DEALERSHIP TWICE FOR THIS. THE DEALER STATED THERE WAS NOTHING THEY COULD DO. CONSUMER HAS PULLED THE TRAILER WITH OTHER VEHICLES AND IT PULLS FINE BUT WHEN ATTACHED TO THE ENVOY THERE IS A PROBLEM. CONSUMER FEELS IT IS NOT WITH THE SUSPENSION OF THE VEHICLE BUT WITHIN THE ENGINE WHICH IS A V6. WHEN PULLING TRAILER FOR A DISTANCE AS LITTLE AS 2 MILES THE ENGINE HEATS UP, AND HE EXPERIENCES A LOSS OF SPEED AND ENGINE THE BOGS DOWN TO 30 MPH. ENVOY IS EQUIPPED WITH THE 373 AXLE RATIO AND CAN NOT PULL AN ENCLOSED 24FT TRAVEL TRAILER ON IT'S 6 CYLINDER ENGINE. THE 2ND TRIP TO DEALER, THE SERVICE MANAGER DID DUPLICATE THIS PROBLEM AND SUGGESTED THE CONSUMER NEEDED A V8 ENGINE. ALSO, THERE IS A ELECTRICAL PROBLEM THAT ONLY OCCURS WHEN THE ENGINE IS RUNNING. CONSUMER GAVE EXAMPLES OF AUTOMATIC DOOR LOCKS UNLOCKING BY THEMSELVES AND THE ANTI THEFT SYSTEM ENABLING ITSELF RESULTING IN A SHUTDOWN OF THE VEHICLE. TOOK TO DEALER 10 TIMES FOR THIS PROBLEM. DEALER COULD NOT DUPLICATE PROBLEMS. THE DEALER SAID GM WOULD NOT AUTHORIZE REPAIR UNLESS THEY COULD DUPLICATE PROBLEM. HAS CONTACTED GM CUSTOMER SERVICE AT LEAST 100 TIMES FOR THESE ISSUES WITHOUT ANY LUCK. NO REPAIRS OR CORRECTIONS AS A RESULT. CONSUMER IS STILL EXPERIENCING THESE PROBLEMS AS A RESULT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127724July 7, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE MAKING A RIGHT TURN OUT OF PARKING LOT, THE BACK LET DOOR OPENED, EVEN THOUGH IT WAS LOCKED. I WAS UNABLE TO CLOSE THE DOOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127422July 5, 2005SERVICE BRAKES, AIR:DISC:ROTOR
THE ROTORS ON OUR 2003 GMC ENVOY COMPLETELY RUSTED OUT, TO THE EXTENT THAT THEY COULD NOT EVEN BE TURNED, 13 MONTHS AFTER PURCHASE. THERE WAS APPROXIMATELY 1/3 OF THE BRAKE PADS STILL UNUSED. WE HAD TO REPLACE ALL ROTORS AND PADS, AS THE ROTORS SCORED THE PADS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10127194June 30, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2002 GMC ENVOY SLT WITH 22700 MILES. RECENTLY, I NOTICED DEEP SCORING IN THE REAR BRAKE ROTORS. I THOUGHT THAT THE BRAKE PADS WERE SEVERELY WORN, SO I TOOK MY VEHICLE TO THE DEALER WHERE I PURCHASED IT. USUALLY, I KEEP VERY CLOSE WATCH ON THE ROTORS, FRONT AND REAR BECAUSE IT CAN BECOME A COSTLY JOB IF THEY ARE SCORED. WHEN THE SERVICE MANAGER INFORMED ME THAT THE PADS WERE OK AND THAT THEY WERE ONLY HALF WORN, SENT UP RED FLAGS TO ME. HE ALSO SAID THE FRONT ROTORS WERE OUT OF ROUND. HE SAID IT COULD BE DUE TO WEAR AND TEAR. I AM 53 YEARS OLD AND I HAVE NEVER HEARD OF THE ROTORS BEING SO DEEPLY SCORED WITHOUT THE PADS BEING WORN DOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0