GMC Envoy Complaints

3,582 consumer complaints on file.

#10157918May 20, 2006
ELECTRICAL SYSTEM
I HAVE AN '05 GMC ENVOY SLT. I'VE ONLY OWNED IT SIX MONTHS, SINCE NOV '05. I'VE DEALT WITH FLICKERING HEADLIGHTS AND DASH LIGHTS UNTIL JUST A COUPLE OF MONTHS AGO. I HAD THAT ISSUE LOOKED AT WHILE INSTALLING STEP RAILS. I WAS TOLD THIS WAS A TYPICAL ISSUE WITH ENVOYS AND THEY ONLY NEEDED TO 'TIGHTEN' SOME BOLTS. WHEN I INITIALLY MENTIONED THE PROBLEM I ALSO COMMENTED THAT I WOULD GET THE 'SHOCK' OF MY LIFE WHILE EXITING THE ENVOY AND ASKED IF IT COULD BE A GROUNDING ISSUE BUT THEY SAID NO. ANYWAY. THE PROBLEM WAS SOLVED FOR A FEW DAYS BUT IT STARTED ALL OVER AGAIN AND IT GETS WORSE AS TIME GOES ON. BEFORE I TOOK IT IN THE FIRST TIME IT WAS SO BAD I COULD FEEL THE ENGINE SURGE IN UNISON WITH THE FLICKERING OF THE HEADLIGHTS AND DASH LIGHTS. I FEEL THIS COULD BE AN EXTREME SAFETY ISSUE SINCE IT INVOLVES THE HEADLIGHTS AND IT MORE NOTICEABLE IN THE DARK HOURS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157867May 19, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT*: THE CONTACT STATED WHILE PUMPING FUEL INTO THE TANK, GASOLINE WAS NOTICED DRIPPING UNDER THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THERE WAS A CRACK AT THE BASE OF THE FILLER PIPE AND THE TANK NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157719May 17, 2006
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY
DT*: THE CONTACT STATED WHILE DRIVING 45MPH, THE VEHICLE STRUCK A DIP IN THE ROAD AND THE REAR LEAF SPRING ASSEMBLY FRACTURED WHICH CAUSED THE VEHICLE BODY TO DROP TO THE GROUND. THIS INCIDENT OCCURRED NEAR THE CONTACT'S HOME AND THE VEHICLE WAS NOT TOWED TO A DEALER. AN INDEPENDENT REPAIR SHOP MECHANIC INSPECTED THE VEHICLE AND CONFIRMED THE FRACTURED LEAF SPRING ASSEMBLY. THE VEHICLE IS WAITING REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157725May 17, 2006
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
DT*: THE CONTACT STATED WHILE EXITING THE OFF-RAMP OF THE HIGHWAY AT 20-25MPH, THE CHECK ENGINE AND REDUCED POWER LIGHT ILLUMINATED AND THERE WAS A LOSS OF ALL VEHICLE POWER. ALTHOUGH THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER DETERMINED THE ACCELERATOR SENSOR NEEDED TO BE REPLACED. AFTERWARDS, THE LOSS OF POWER PERSISTED AND THE ACCELERATOR SENSOR WAS AGAIN REPLACED BY THE DEALER AS WELL AS THE COMPUTER. ADDITIONALLY, THE HORN INTERMITTENTLY WORKED, BUT THE HORN WAS NOT INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157748May 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WENT TO BACK OUT OF NEIGHBOR'S DRIVEWAY & THERE WAS NO REVERSE GEAR; JUST LIKE IT WAS IN NEUTRAL. AFTER PUSHING THE GMC ENVOY OUT OF DRIVEWAY, IT WOULD GO FORWARD, BUT WAS VERY "STRAINED" TO GET INTO GEAR. I AM THE OWNER OF HIS ENVOY SINCE IT WAS NEW; IT HAS ONLY HIGHWAY MILES; HAS ALWAYS BEEN SERVICED BY THE DEALER FROM WHICH IT WAS PURCHASED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157679May 16, 2006
ENGINE AND ENGINE COOLING:ENGINE
SEVERE LOSS OF ENGINE POWER, LOUD NOISES FROM ENGINE AND POOR SHIFTING AND VERY POOR ACCELERATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157525May 14, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
GMC 2004 ENVOY XL SUV HAS REPEATED STOPPING PROBLEMS AT LOW SPEED. BRAKE PEDDLE HAS EXCESSIVE TRAVEL AND COAST THROUGH STOP SIGNS AT LOW SPEED. EXPERIENCED NEAR MISSES WITH CARS IN PARKING LOTS. BRAKE PEDDLE COLLAPSES TO FLOOR AT STOP LIGHTS AND SIGNS WHEN STOPPED. FALSE ABS ACTIVATION ON DRY PAVEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157153May 10, 2006
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REAR HATCH COVER FOR 2003 GMC ENVOY XL, IN WINTER CLIMATES, SNOW THEN ICE COLLECTS AND IT CAN BREAK, POTENTIALLY COME OFF GOING DOWN THE HIGHWAY, COULD IT CAUSE AN ACCIDENT? HASN'T HAPPENED YET, BUT THEY STILL HAVE NOT CHANGED THE DESIGN, AND ACCORDING TO FORMER SERVICE WRITER AT LOCAL DEALERSHIP,THEY HAVE REPAIRED OR REPLACE SEVERAL. FIRST REPAIR CONSISTS OF USING ADHESIVE UNDER HATCH, DOESN'T LAST LONG. I CONSIDER IT A DESIGN DEFECT, THAT SHOULD BE CHANGED, AGAIN WOULD ONLY BE A PROBLEM IN WINTER CLIMATE AREAS. INCIDENT DATE IS DATE SCHEDULE FOR REPLACEMENT OF PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156962May 8, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
1) PERIODIC LOUD, BUT NOT SUSTAINED, ENGINE FAN ROARING NOISE FOR 1-2 YEARS. 2) NOISE FINALLY WOULD NOT STOP AND WAS DIAGNOSED AS SEIZED FAN CLUTCH, AFTER WARRANTY EXPIRATION. 3) REPLACEMENT OF COOLING FAN CLUTCH AT A COST OF $630.16 ON A VEHICLE WITH ONLY 37,188 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156968May 8, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED INTERMITTENTLY THE VEHICLE COASTS THROUGH INTERSECTIONS WHILE THE BRAKE PEDAL IS DEPRESSED. ALSO, THE BRAKE PEDAL HAS COLLAPSED TO THE FLOOR ON OTHER OCCASIONS. IN ADDITION, THE ABS ACTIVATES ON DRY PAVEMENT. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR THE ABS, THEY REPLACED THE CONTROL VALVE WHICH CAUSED THE BRAKE PEDAL TO HAVE MORE MOVEMENT. THE MASTER CYLINDER WAS ALSO REPLACED, BUT THIS DID NOT REMEDY THE PROBLEM. THE CONTACT FEELS IT SHOULD BE A RECALL ISSUE. WISCONSIN STATE ATTORNEY GENERAL IS WORKING TO GET WISCONSIN INCLUDED IN 14 STATE RECALL LIST. UPDATED ON 06/01/2006. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156690May 3, 2006
ELECTRICAL SYSTEM
EVERY TIME YOU EXIT THE VEHICLE AND CLOSE THE DOOR OR TOUCH ANY THING THAT IS METAL AFTER EXITING THE CAR YOU GET SHOCKED....SPARKS FLY. I AM CONCERNED THAT SOMEDAY I WILL BE PUMPING GAS AND ONE OF MY CHILDREN IS GOING TO GET OUT OF THE CAR AND TOUCH SOMETHING AND SPARK AN EXPLOSION OR FIRE. *NM
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10156508May 1, 2006
STRUCTURE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, AIR BAGS
MY SON WAS KILLED IN A ROLLOVER ACCIDENT ON 4/18/06. HE WAS EJECTED THROUGH THE DRIVER'S SIDE DOOR IN WHICH THE TOP PART OF THE DOOR WAS PULLED AWAY FROM THE ROOF OF THE CAR DURING THE ROLLOVER. BY LOOKING AT THE TIRE TRACKS OF THE ACCIDENT, HE WAS JUST ENTERING THE ON RAMP OF THE ROAD AND THE TRACKS SHOW NO SKID MARKS, SWERVING, ETC, JUST A STRAIGHT LINE INTO THE DITCH AS IF HE DIDNT HAVE CONTROL OF THE STEERING OR BRAKES, POSSIBLE STALLING ?? BOTH TIRES ON THE DRIVER'S SIDE WERE FLATTENED. AIR BAGS WERE NEVER DEPLOYED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10155621April 18, 2006
ELECTRICAL SYSTEM:WIRING, AIR BAGS:FRONTAL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CONTINUED ELECTRICAL PROBLEMS WITH 2002 GMC ENVOY. SUCH AS ON-STAR TELEPHONE ALONG WITH RADIO/CD PLAYER, ALL FOUR DOORS FAILING TO LOCK OR OPEN INCLUDING THE BACK HATCH. SERVICE AIR BAG LIGHT AND ENGINE CHECK LIGHTS COMING ON. REPROGRAM ENGINE/TRANSMISSION MODULE, ALSO TELEPHONE ANTENNA REPLACED, SHORT IN WIRING LOCATED DUE TO RUBBING/PINCHING DURING CONSTRUCTION, REPLACED WIRING HARNESS. HUNDREDS OF DOLLARS REQUIRED TO IDENTIFY SHORT IN WIRING. TRANSMISSION OPERATES SLUGGISH UNTIL WARMED-UP VEHICLE FEELS AS IF THE BRAKES ARE ON UNTIL IT HAS MOVED SEVERAL BLOCKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155398April 15, 2006
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I HAVE A GMC ENVOY 4WD, ON 2 OCCASIONS THE VEHICLE HAS LOCKED THE GEAR INTO 4WD AND 4HI. VEHICLE WILL NOT RESPOND TO COMMAND TO SHIFT GEARS TO NORMAL DRIVING IN 2WD. IN TURN THIS LEADS TO PROBLEM WITH THE VEHICLE BRAKING SYSTEM--VEHICLE TAKES TOO LONG TO STOP DURING NORMAL BRAKING. THE VEHICLE ALSO BECOMES VERY UNSTABLE ON THE ROAD--KEEPS SHIFTING SIDES MAKING HARD TO KEEP THE VEHICLE IN A STRAIGHT ALIGNMENT DURING DRIVING. I HAD THE VEHICLE INSPECTED BY A GMC AUTHORIZED DEALER IN NOVEMBER, 2005 AT WHICH POINT THEY FOUND OUT THAT THERE WAS A PROBLEM WITH THE TRANSFER CASE WHICH CAUSES IT TO BREAK APART. THIS IN TURN CAUSES ALL THE OTHER SYSTEMS IN THE VEHICLE TO MALFUNCTION BECAUSE IT'S A COMPUTERIZED SYSTEM. THE TRANSFER CASE WAS REPLACED WHICH TEMPORARILY FIXED THE PROBLEM UNTIL FEB, 2006 AND THE SAME PROBLEM RECURRED. I HAVE MADE GMC AWARE OF THE PROBLEM AND THEY REFERRED ME TO THE DEALER. ON SPEAKING WITH THE DEALER I BECAME AWARE THAT THIS IS AN ONGOING PROBLEM WITH GMC ENVOY AND THE DEALER IS AWARE OF THE PROBLEM. THE ONLY WAY GMC IS RESOLVING THE PROBLEM IS REFERRING CUSTOMERS TO THE DEALER FOR A REPLACEMENT ON THE TRANSFER CASE--WHICH HAPPENS TO BE THE SAME ONE THAT KEEPS MALFUNCTIONING. AT THIS POINT GMC DOES NOT HAVE A DIFFERENT TRANSFER CASE THAT WILL RESOLVE THE ISSUE ONCE AND FOR ALL. GMC IS ALSO WILLING TO FIX YOUR VEHICLE AS LONG AS IT'S UNDER WARRANTY BUT ONCE IT'S OUT OF WARRANTY AND THE PROBLEMS WITH THE TRANSFER CASE PERSIST, YOU HAVE TO PAY OUT OF POCKET. GMC IS AWARE OF THIS PROBLEM WITH THE TRANSFER CASE BUT THEY ARE NOT LETTING THE CONSUMERS KNOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155218April 12, 2006
ENGINE AND ENGINE COOLING
WHEN DRIVING AT SLOW SPEEDS, IN THE PROCESS OF SLOWING DOWN OR AT A COMPLETE STOP THE TRUCK EXPERIENCES ENGINE SURGES. IT HAPPENS UNEXPECTEDLY AND GIVES NO WARNING. IT'S EXTREMELY DANGEROUS BECAUSE I'VE ALMOST REAR-ENDED PEOPLE NUMEROUS TIMES DUE TO THE SURGES. IT WAS BROUGHT INTO THE DEALERSHIP FOR SERVICE AND THEY SAID THEY DID A SOFTWARE UPDATE BUT COULD NOT DUPLICATE THE PROBLEM. I'LL BE MAKING AN APPOINTMENT FOR ANOTHER SERVICE CALL WITHIN THE NEXT WEEK. I THOUGHT IT WAS JUST ME BUT THEN A CO-WORKER SAID SHE HAD THE SAME ISSUES TO THE EXTENT THAT SHE SOLD HER CAR BACK AND BOUGHT A COMPLETELY DIFFERENT MAKE & MODEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154939April 10, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED ON 10-14-04 BOTH REAR DOOR LATCHES WERE REPLACED BECAUSE THE DOORS WERE FAILING TO LOCK. IN 2-06 THE CONTACT RECEIVED A RECALL LETTER CONCERNING THE LATCHES/LOCKS AND LINKAGES; NHTSA RECALL # 05V494000. ON 3-13-06 THE DEALERSHIP REPLACED THE WEATHER STRIPPING AROUND THE REAR DOORS AND INSPECTED THE VEHICLE FOR CORROSION ON THE LATCHES. THE DEALERSHIP DETERMINED THERE WAS NO CORROSION ON THE LATCHES. ON 4-8-06 WHILE DRIVING AT 40 MPH, AS THE CONTACT WAS MAKING A RIGHT TURN, THE PASSENGER SIDE REAR DOOR FLEW OPEN, CAUSING EXTENSIVE DAMAGE TO THE FRONT PASSENGER DOOR AND TO THE REAR PASSENGER DOOR. BOTH CHILD SAFETY LOCKS WERE ENGAGED AT THE TIME OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALERSHIP ON 4-08-06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154913April 9, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
HEADLIGHTS, INTERIOR LIGHTS, ALL LIGHTS ON VEHICLE FLICKER WHILE DRIVING ON THE HIGHWAY. THE VEHICLE DOES THIS WHEN THERE IS NO APPARENT LOAD ON THE ELECTRICAL SYSTEM (I.E. BLOWER, DEFROSTER, AC, POWER SEATS, WINDOWS ETC.) THE LIGHTS BECOME VERY DIM AND THEN BRIGHT AGAIN IN THE MATTER OF A FEW SECONDS. THIS CAN BE DANGEROUS TO VEHICLES IN FRONT OF YOU AND APPROACHING AS THEY BELIEVE THEY ARE GETTING "FLASHED" BY YOUR VEHICLE. IT IS VERY UNNERVING DRIVING WITH THIS RANDOM OCCURRENCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154872April 8, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:GLASS, SIDE/REAR
CLOSED REAR DOOR ON BACK OF 2004 GMC ENVOY XUV AND THEN STARTED TO DRIVE THE CAR. PUT ON THE REAR DEFROSTER AND THE REAR WINDSHIELD WIPER AND THE REAR WINDOW SHATTERED WITHIN 30 SECS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154834April 7, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEED THE HEADLIGHTS ILLUMINATE INTERMITTENTLY. UPON INSPECTION THE DEALERSHIP WAS UNABLE TO DUPLICATE THE CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154523April 4, 2006
PARKING BRAKE
DT*: THE CONTACT STATED THE PARKING BRAKE IS INOPERABLE. THE VEHICLE HAS BEEN TO THE DEALERSHIP, BUT THERE IS NO REPAIR AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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