GMC Envoy Complaints

3,582 consumer complaints on file.

#10290448October 31, 2009
ELECTRICAL SYSTEM
SPEEDOMETER ON MY 03' ENVOY STICKS, IT SAYS I AM GOING LIKE 60 WHEN I JUST CRANKED THE CAR. ONCE YOU TURN OFF THE CAR THE SPEEDOMETER STILL READS THE TOP SPEED YOU WERE GOING. THIS IS HORRIBLE, I HAVE BEEN DOING RESEARCH AND ALOT OF PEOPLE HAVE THIS PROBLEM!! GMC NEEDS TO RECALL THIS FAULT AND HAVE IT REPLACED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290239October 29, 2009
VEHICLE SPEED CONTROL
IN THE PROCESS OF MAKING A LEFT TURN, (DEAD END - NO ONCOMING TRAFFIC) THE VEHICLE FAILED TO GET UP TO SPEED AFTER DEPRESSING THE ACCELERATOR IN ORDER TO MAKE THE TURN. A WARNING LIGHT CAME ON THAT HAD NEVER BEEN SEEN BEFORE; IT WAS THE "REDUCED ENGINE POWER" LIGHT ALONG WITH THE "SERVICE ENGINE SOON" LIGHT. THE WAY WAS CLEAR TO PUT THE VEHICLE IN REVERSE AND BACK INTO A GAS STATION. A PRAYER WAS SAID BEFORE CONTINUING ON TO THE DESTINATION AT HAND WITH A TRIP TO THE DEALERSHIP IN THE AM. THE VEHICLE WAS TESTED AT THE DEALERSHIP WITH THE "FOUND CODE" P1680..GAS PEDAL SHORTING OUT. PEDAL WAS REPLACED, RETESTED, AND APPROVED WITHOUT A RECURRENCE OF THE CODE. TWO MONTHS HAVE PASSED WITHOUT A RECURRENCE SO FAR. THE TOTAL COST WAS $191.85. THANK GOD IT DIDN'T COST A LIFE! THE OLD PART IS AVAILABLE; TELEFLEX 15187573 G03302 2 360-133143 PASSED MADE IN MEXICO 400421 COULD NOT ALLOW THIS TO HAPPEN AGAIN OR TO OTHERS; REPAIRED IMMEDIATELY DUE TO DANGEROUS TO FATAL CONSEQUENCES IF TURNING LEFT IN FRONT OF AN ONCOMING SEMI. THIS COMPLAINT IS TO INFORM OTHERS OF A POTENTIALLY DANGEROUS SITUATION REGARDING THEIR GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289868October 26, 2009
ELECTRICAL SYSTEM
INSTRUMENT PANEL CLUSTER ISSUES. DRIVER 1 RESETS TO UNKNOWN DRIVER, ABS LIGHT, SEATBELT LIGHT, 4-WHEEL DRIVE, ETC. LIGHTS FLASH ON AND OFF, BATTERY GAGE FLUCTUATES, HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FLICKER DIM TO BRIGHT. OCCURS WHILE DRIVING DOWN THE ROAD VERY SPORADIC. DIAGNOSTIC STATED FAULTY INSTRUMENT PANEL CLUSTER. ISSUE IF NOT FIXED, THE VEHICLE COULD STALL WHEN DRIVING AND LOSE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289390October 22, 2009
ELECTRICAL SYSTEM
THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER SUDDENLY STOPPED WORKING. CONTACTED DEALER ABOUT ISSUE AND TOLD INSTRUMENT CLUSTER NEEDED TO BE REPAIRED. THE DEALER ALSO STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED THAT NUMEROUS PEOPLE WERE EXPERIENCING THE SAME FAILURE AND GM SEPT 2007 TSB 07187 INCLUDED ENVOY BUT LATEST REVISIONS B & C AT DEALERS DOES NOT INCLUDE ENVOY. THE VEHICLE HAS NOT YET BEEN REPAIRED; HOWEVER, THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. THE VEHICLE HAS ONLY 20,000 MILES AND SEE THIS LACK OF GMC OWNING UP TO ITS ISSUE IS A HUGE SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289403October 22, 2009
ELECTRICAL SYSTEM
I BOUGHT A USED 2005 GMC ENVOY XL A YEAR AGO AND AFTER THREE MONTHS OF OWNING IT THE SPEEDOMETER HAS QUIT ON ME WHILE DRIVING DOWN THE ROAD. I DRIVE ON THE INTERSTATE EVERYDAY TO GO TO SCHOOL AND NEVER KNOW WHAT SPEED I AM ACTUALLY TRAVELING. AT STOP SIGNS MY CAR HAS JUMPED FORWARD ON ME SEVERAL TIMES. LATELY THE CAR HAS BEEN SHUTTING OFF FOR NO REASON. MY HUSBAND IS A MECHANIC AND CAN NOT FIGURE OUT WHAT IS CAUSING THIS PROBLEM. WE CONTACTED A GM DEALERSHIP AND WAS TOLD THAT MY CAR AND THE CHEVY TRAILBLAZERS COME IN WITH THIS PROBLEM ALL THE TIME. WE WERE TOLD IT WOULD COST US BETWEEN TWO AND THREE THOUSAND DOLLARS TO FIX IT. WE CAN'T AFFORD THAT KIND OF MONEY TO FIX SOMETHING THAT SHOULD BE FIXED BY GENERAL MOTORS. IT'S THEIR DEFECT! SOMEONE IS GOING TO GET SERIOUSLY HURT. THIS IS SOMETHING THAT I HAVE TO DEAL WITH EVERYDAY WHILE DRIVING MY TWO KIDS AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289412October 22, 2009
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
I PURCHASED A USED 2004 GMC ENVOY SLT, WITH AN EXTENDED WARRANTY FROM GRAND PRIX AUTO GROUP, HICKSVILLE, NY IN AUGUST 2008. SOON AFTER PURCHASING THE CAR IT STALLED WHILE WE WERE AT A RED LIGHT. IMMEDIATELY BROUGHT THE TRUCK BACK TO THE DEALER AND THEY SAID THEY FIXED IT, MAY I MENTION IT NEVER STOPPED STALLING. THEN THE SPEEDOMETER BROKE AGAIN. IT CONSTANTLY SAYS I'M TRAVELING 120 MILES AN HOUR. ONCE AGAIN, BROUGHT IT BACK TO THE DEALER, THEY TELL ME I NEED TO GO TO A GMC DEALER, I DO, THEY REPLACE THE INFORMATION CLUSTER AND SPEEDOMETER, HAD TO PAY A $ 300.00 DEDUCTIBLE. THIS WAS IN MARCH 2009. DRIVING THE OTHER DAY OCTOBER 2009 AND THE SPEEDOMETER ONCE AGAIN SAYS 120. GET PULLED OVER, GET A TICKET FOR A BROKEN SPEEDOMETER. THE OFFICER WAS AWARE I WAS NOT TRAVELING AT THAT SPEED, AND EVEN WHEN I TRIED TO EXPLAIN, WANTED TO HEAR NONE OF IT. SO NOW HERE I AM AGAIN, BROKEN SPEEDOMETER, ENGINE THAT STALLS OFTEN AND A SUMMONS TO BOOT. I NEED HELP AND I DON'T KNOW WHERE ELSE TO TURN THE DEALERSHIPS ARE OF NO HELP. JACQUELINE KING *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289289October 21, 2009
EXTERIOR LIGHTING
WINDSHIELD WIPERS WHEN TURNED, EVEN IF THE MIST OR WASH IS SELECTED WILL NOT TURN OFF WITHOUT SHUTTING THE VEHICLE OFF FOR APPROX. 15 MINUTES ALSO BOTH HEAD LOW BEAM HEAD LIGHTS WILL NOT TURN ON WITH OR WITHOUT THE SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288820October 18, 2009
ELECTRICAL SYSTEM
DASH INDICATOR LIGHTS COME ON, THEN GOES OFF. THIS PROBLEM OCCURS EVEN WHILE DRIVING AND THE VEHICLE IS WARM. THIS IS A SCARY THING NOT KNOWING IF THE AIR BAG IS GOING TO SHOOT OUT WHILE YOU ARE DRIVING. MY KIDS DRIVE THIS ENVOY XL, AND TO THINK THAT THEY MAY GET HURT NOT BY ANOTHER DRIVER BUT BY THE VEHICLE THEY ARE DRIVING. THIS IS LIKE RUSSIAN ROULETTE. DO SOMEONE HAVE TO GET HURT BEFORE YOU FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288780October 17, 2009
EQUIPMENT:ELECTRICAL, EXTERIOR LIGHTING
I AM THE ORIGINAL OWNER OF A 2000 GMC JIMMY ENVOY. I SMELLED BURNING PLASTIC AS I WAS DRIVING AND WAS TOLD BY ANOTHER MOTORIST THAT I HAD NO BRAKE LIGHTS. THE LIGHTS CAME ON AND STAYED ON AND THEN THEY WOULD NOT WORK. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP TO REPLACE THE TURN SIGNAL & HAZARD WARNING SWITCH. THIS CORRECTED THE BRAKE LIGHT PROBLEM. AFTER READING ABOUT THE REASON FOR THE RECALL OF THESE SWITCHES, I DISASSEMBLED THE OLD SWITCH ONLY TO FIND THAT IT ALSO HAD BRASS CONTACTS FOR THE HAZARD WARNING LAMPS. THIS WAS SUPPOSEDLY REPLACED IN 2003 BY A DEALER. REPLACING IT WITH THE SAME PART THAT WAS RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288558October 15, 2009
FUEL SYSTEM, OTHER
VEHICLE: 2003 GMC ENVOY FAILURE: SPEEDOMETOR AND FUEL GAUGE STOPPED WORKING. THE DEALER STATES THIS IS A VERY COMMON PROBLEM AND GM KNOWN ABOUT THIS DEFECT BUT REFUSE TO DO ANYTHING ABOUT IT. THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED , APPROX COST OF REPAIR IS $500 (PART & LABOR). I AM VERY UNCOMFORTABLE TO DRIVE NOT KNOWING HOW FAST I AM GOING ESPECIALLY WHEN DRIVE WITH MY BABY IN GMC ENVOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286793October 8, 2009
AIR BAGS
WHILE TRAVELING DOWN I-95 AT APPX. 60MPH THE CAR IN FRONT OF ME STOPPED SHORT. I SLAMMED INTO THE BACK OF IT. MY AIRBAGS DID NOT DEPLOY, NOR DID ONSTAR CALL TO CHECK ON ME (SO MUCH FOR BELIEVING IN THOSE ADS!) THE ENTIRE FRONT END NEEDS TO BE REPLACED. FLUIDS WERE SPILLING FROM THE VEHICLE. 2 WITNESSES ARE CAPITOL HILL POLICE OFFICERS WHO WERE SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. THE SEATBELT DID RESTRAIN ME CAUSING IRRITATION AT THAT SITE. MY BACK, NECK AND HEAD WERE ACHING. I WAS CHECKED OUT BY THE ER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10286681October 7, 2009
FUEL SYSTEM, GASOLINE
GAS GAUGE DOES NOT REGISTER CORRECTLY. FIRST STARTED WHEN FILLED UP WITH GAS AND WOULD NEVER SHOW FULL TANK, ONLY 3 QUARTERS AT MOST. NOW IT DOES NOT REGISTER AT ALL. ALWAYS ON E AND LOW FUEL LIGHT ALWAYS ON. VERY ANNOYING. NOTICED THIS IS A VERY COMMON PROBLEM WITH GMC ENVOY, TRAILBLAZER, ETC. HOW MANY SIGNATURES DOES IT TAKE FOR A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285896October 1, 2009
EXTERIOR LIGHTING
THE REAR BRAKE LIGHTS ARE OUT AS WELL AS THE PASSENGER SIDE FOG LIGHT. I NEED TO CONFIRM THAT THIS IS AN ELECTRICAL PROBLEM, I HAVE MET 2 ADDITIONAL OWNERS OF GMC ENVOYS THAT ARE EXPERIENCING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285908October 1, 2009
FUEL SYSTEM, OTHER
FAULTY FUEL GAUGE ON 2005 GMC ENVOY, SLT. EVERYTIME THE TANK IS FILLED, THE GAUGE IN THE INSTRUMENT CLUSTER READS EMPTY - SOMETIMES IT WILL RISE TO ABOUT AN EIGHTH OF A TANK, BUT SHORTLY THEREAFTER, IT WILL GO RIGHT BACK TO EMPTY. THIS PROBLEM HAS PERSISTED FOR OVER A YEAR NOW. THERE ARE THOUSANDS OF PARTICIPANTS ON ONLINE FORUMS WITH THE SAME PROBLEM FOR SEVERAL VARIOUS GM BRANDS. THE AVERAGE COST TO RECTIFY THE PROBLEM IS WELL OVER $500.00. THE PROBLEM NOT ONLY AFFECTS RECENT MODEL VEHICLES BUT, IT APPEARS TO AFFECT EARLIER GM MODEL VEHICLES AS WELL, SOME AS OLD AS 1998. THE PROBLEM APPEARS TO BE A KNOWN DEFECT, AS MANY PEOPLE HAVE TAKEN THEIR VEHICLES TO MECHANICS AND/OR THE DEALERSHIP TO HAVE THE PROBLEM ADDRESSED. NOTHING HAS BEEN DONE TO RECTIFY THE PROBLEM NOR PROVIDE A RESOLUTION TO THE PROBLEM. THE SITUATION CAN MANIFEST INTO A MORE SEVER PROBLEM SHOULD SOMEONE HAPPEN TO RUN OUT OF GAS ON THE HIGHWAY DUE TO A MISCALCULATION OF FUEL CONSUMPTION OR, EVEN ELECTRONIC INSTRUMENTATION FAILURE [WHICH IS ALSO HAPPENING WHEN ATTEMPTING TO READ HOW MANY MILES ONE HAS DRIVEN]. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284055September 15, 2009
FUEL SYSTEM, GASOLINE
THIS PROBLEM NOTED BELOW IS VERY VERY COMMON IN BOTH CHEVY TRAILBLAZERS AND GMC ENVOYS. HERE'S ONE LINK WITH OVER 200 DESCRIPTIONS OF THIS SAME PROBLEM. HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-TRAILBLAZER/TH8JI6TEPO3VRJI3D PLEASE INVESTIGATE THIS ISSUE. IT IS VERY WIDESPREAD AND HAS POTENTIAL TO BE DANGEROUS DUE TO CARS STALLING OUT IN THE MIDDLE OF TRAFFIC. I KNOW PERSONALLY AS MINE HAS. PLEASE READ ON.THANK YOU FOR YOU HELP! 1.) FUEL GAUGE STARTED FLUCTUATING WHEN GAS TANK IS FILLED. FOR TWO WEEKS GAUGE WOULD START TO MOVE TOWARDS EMPTY WHEN IN FACT TANK IS FULL. THEN GAUGE DOES NOT WORK AT ALL OR SHOWS EMPTY MOST OF THE TIME, THEN GAUGE MOVES SLIGHTLY ABOVE THE POINT WHERE LOW FUEL LIGHT ILLUMINATES AND THE LOW FUEL WARNING DINGS FREQUENTLY AS IT FLUCTUATES BETWEEN EMPTY AND LESS THAN A 1/4 TANK. 2.) MY ENVOY STOPPED RUNNING IN MIDDLE OF HIGHWAY TRAFFIC. THE CHECK ENGINE LIGHT CAME ON, I HAD TO COAST TO SHOULDER IN 5 O'CLOCK TRAFFIC IN SOUTHERN CALIFORNIA. CAR DID START AGAIN AFTER A FEW MINUTES COMPUTER RESET. 3.) I HAVE MY CAR AT THE SHOP NOW. INITIAL CODE INDICATES FUEL PUMP ISSUE. FROM READING ALL OF THE POSTED COMPLAINTS THIS IS AN ISSUE THAT SHOULD BE ADDRESSED WITH A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283085September 7, 2009
AIR BAGS
SUNDAY SEPTEMBER 6, 2009 MY WIFE WHO IS 8 MONTHS PREGNANT WAS INVOLVED IN AN AUTO ACCIDENT AS WELL AS OUR 4 YEAR OLD SON IN OUR 2007 GMC ENVOY. SHE DID NOT SEE A VEHICLE AS SHE WAS CROSSING A HIGHWAY AND WAS HIT ON THE DRIVERS SIDE OF THE VEHICLE JUST BEHIND THE DRIVERS DOOR. THE VEHICLE THAT COLLIDED WITH HER WAS TRAVELING OVER 60 MILES PER HOUR AS MY WIFE WAS TRAVELING ONLY ABOUT 5 MILES PER HOUR AS SHE JUST STARTED THROUGH A STOP SIGN. THE CAR DID 2 COMPLETE 360 DEGREE TURNS AND THEN FLIPPED OVER ON ITS SIDE. THE AIR BAGS NEVER DEPLOYED DURING THE IMPACT AND THE ENGINE WAS STILL RUNNING WHEN THE VEHICLE CAME TO A STOP ON ITS SIDE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10282945September 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 GMC ENVOY WHICH HAS A DESTROYED TRANSMISSION DUE TO THE WELL KNOWN (BUT UNBEKNOWNST TO ME) FAILURE OF THE TRANSMISSION COOLING LINES. THIS IS A CLEAR DESIGN FLAW, AS THE ROUTING IS CLOSE TO THE CATALYST. BESIDES THE OBVIOUS SAFETY CONCERNS OF AN ON THE ROAD TRANSMISSION FAILURE, THE LOCATION MAKES A FIRE LIKELY. THE DESIGN FLAW IS DOCUMENTED IN TSB PT-4722. I BELIEVE THESE VEHICLES SHOULD BE RECALLED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10282464August 31, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2006 GMC ENVOY XL WHICH WAS PURCHASED JANUARY 2008. SHE STATED THAT THE FUEL GAUGE CONTINUED TO READ EMPTY EVEN AFTER SHE ADDED FUEL TO THE FUEL TANK. THE LOW GAS WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED IT WOULD COST OVER $600 TO REPAIR IT. THERE WERE NO RECALLS PERTAINING TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 53,705.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282287August 30, 2009
FUEL SYSTEM, GASOLINE
WHEN I FILL UP MY 2005 GMC ENVOY WITH GAS THE FUEL GAUGE STAYS ON E, SOMETIMES IT WILL EVENTUALLY GO UP TO 1/4 TANK BUT ALWAYS DROPS BACK DOWN. THIS CREATES A PROBLEM BECAUSE I NEVER REALLY KNOW WHEN MY TANK IS EMPTY, ALWAYS GUESSING ON WHEN I NEED TO FILL UP. I HAVE GONE TO THE DEALERSHIP AND THEY TOLD ME IT WOULD BE ABOUT $600 TO FIX, IT IS NOT A WARRANTY ISSUE AND NOT A RECALL. AFTER DOING SOME RESEARCH ON THE INTERNET IT APPEARS LIKE THIS IS A BIG PROBLEM AND I FEEL LIKE GMC SHOULD DO A RECALL TO FIX THIS. THIS IS NOT A "NORMAL" WEAR AND TEAR ISSUE ON A FAIRLY NEW VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281810August 26, 2009
AIR BAGS
MY HUSBAND FELL ASLEEP AT THE WHEEL ON HIS WAY TO WORK AND HIT SEVERAL TREES. THE CAR IS TOTALED BUT THE AIRBAGS DIDN'T GO OFF. I DO UNDERSTAND THAT THE ACCIDENT WAS 100% MY HUSBANDS FAULT BUT I DON'T UNDERSTAND WHY THE AIR BAGS DIDN'T GO OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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