Freightliner Sprinter Service Bulletins
275 manufacturer communications on file.
- February 6, 2025•Document ID: 11013887Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI13.22-N-078825_1
- Date Added:
- February 6, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryM274 poly-V belt squeaking noises, falls off, not aligned, broken
Associated Products (19)2024 Mercedes-Benz Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2017 Mercedes-Benz Metris2016 Mercedes-Benz Metris2015 Mercedes-Benz MetrisAssociated Documents - February 4, 2025•Document ID: 11014728Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- LI49.20-N-078838
- Date Added:
- March 4, 2025
- Manufacturer:
- FREIGHTLINER
SummaryComplaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Cause A. The software for the AdBlue (SCR) control unit (N118/5) is outdated. B. The concentration of AdBlue is either above or below the Mercedes-Benz specifications, which can lead to prema- ture freezing. C. Frozen or partially frozen AdBlue can cause the AdBlue level sensor to misread levels. D. The AdBlue level sensor is damaged. Remedy A. Software 1. Verify no newer software in AdBlue® SCR control unit (N118/5). 2. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If there is no updated software available, proceed to step B. B. Adblue Concentration 1. Verify the AdBlue concentration according to WIS AR49.20-D-9264TS - Check the concentration of AdBlue. --NOTE-- If the AdBlue concentration is below 31.8% or above 33.2%, it must be replaced. Please note that this will be at the customer's expense. 2. If the AdBlue concentration is within the approved specifications, please proceed to step C. C. Frozen Adblue or the SCR Actual Values state 'Frozen Adblue' 1. Check if the AdBlue is frozen. If it is, let the vehicle sit in a warm place overnight and recheck. 2. Have the vehicle running and XENTRY hooked up displaying Adblue level values 3. Drain the Adblue Tank and verify fill level reflects the change in the Adblue level 4. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level --NOTE-- The Fill Level Sensor 1 functions as the "empty sensor." It accurately measures the bottom 60 mm (2.3 in- ches) of the AdBlue tank. Once the tank is filled beyond the 60 mm (2.3 inch) mark, the sensor may not read accura- tely, and you might notice the displayed value fluctuating. This behavior is normal, see attachment 'Fill Level 1'. 5. Reset the Adblue Tank fill level via XENTRY --NOTE-- If the XENTRY still shows that there is frozen Adblue or the concentration is still inaccurate after draining and filling, please refer to the attachments 'Adblue Frozen' and 'Adblue Concentration' and proceed to step C. 6. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If the steps above do not fix the vehicle, please proceed to step D. D. Damaged Adblue Level Sensor/Concentration Sensor 1. Replace the Adblue Tank 2. With the vehicle running and XENTRY hooked up displaying Adblue level values 3. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level 3. Reset the Adblue Tank fill level via XENTRY 4. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- During LI49.20-N-075995 for Adblue warning reset, please ensure that the outside temperature sensor is reading above 10 degrees Fahrenheit. If it is not, keep the vehicle inside the shop overnight. Complete LI49.20- N-075995 again. Additionally, please note that the vehicle may need to be driven to allow the NOx sensors and SCR system to complete their self-test. Once this is finished, the P13DF00 code should be stored and can then be cleared. --NOTE-- During cold weather, when temperatures are below 32 degrees Fahrenheit, please advise the client to keep the AdBlue tank fill level between 50% and 85%. This will allow for proper fluid expansion and help prevent damage to the level/concentration sensor.
Associated Products (47)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter+ 27 moreAssociated Documents - February 4, 2025•Document ID: 11013593Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.20-N-078838
- Date Added:
- February 4, 2025
- Manufacturer:
- MERCEDES-BENZ
SummaryCheck engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit
Associated Products (10)Associated Documents - December 11, 2024•Document ID: 11012276Service CampaignENGINE
- Mfr Comm. #:
- 2024120009
- Date Added:
- January 3, 2025
- Manufacturer:
- FREIGHTLINER
SummaryThe coolant bleed line was routed improperly and can cause chaffing. MBUSA is conducting a service campaign. An authorized Mercedes-Benz Sprinter dealer will inspect the routing of the coolant bleed line and modify if necessary.
Associated Products (2)Associated Documents - December 9, 2024•Document ID: 11012267Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.30-N-075882
- Date Added:
- January 3, 2025
- Manufacturer:
- FREIGHTLINER
SummaryCheck engine light active Complaint Check engine warning light active. The following fault codes may be present in the engine control unit: • P3007F1 Leak detected in intake air system or • P3007F2 Mass air flow malfunction in intake air system (cylinder bank 1) or • P300CA8 Leak detected in intake air system or • P300CA9 Mass air flow malfunction in intake air system (cylinder bank 1) or • P300CA9 and P3007F1: Faults are present simultaneously in the quick test
Associated Products (4)Associated Documents - November 28, 2024•Document ID: 11011223Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI49.00-N-078608
- Date Added:
- December 4, 2024
- Manufacturer:
- MERCEDES-BENZ
SummarySMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readiness Monitors are not fully set within XENTRY: Misfire Monitoring - Injection System Fuel System Monitoring - Injection System, Fuel System, EGR Valve, O2 Sensor NMHC Catalyst Monitoring - NMHC/Diesel Oxidation Catalyst NOx Aftertreatment Monitoring - SCR Catalyst System Boost Pressure System Monitoring - Turbocharger, Charge Air System Exhaust Gas Sensor Monitoring - O2 Sensor, NOx Sensors Diesel Particulate Filter Monitoring - Diesel Particulate Filter System Exhaust Gas Recirculation System Monitoring - EGR Valve and system Remedy: Please complete the required driving conditions to fully set the incomplete Readiness Monitor. DO NOT: - Erase any fault codes. If fault codes are present, process these and allow the readiness drives to clear fault codes. - Flash or SCN code the CDI or SCR control units. - Perform a manual DPF regeneration, unless instructed below. - Disconnect the main battery.
Associated Products (56)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter+ 36 moreAssociated Documents - October 25, 2024•Document ID: 11009854Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- LI08.10-N-078545
- Date Added:
- November 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing slowly, it may be the case that this sealing ring is no longer moistened. Squeaking noises may occur as a result of the so-called "stick-slip effect". This behavior does not impact the function or durability of the sealing ring and electric drivetrain. Remedy: Do not replace any parts. Explain the cause of the noises to the customer.
Associated Products (22)2024 Freightliner Sprinter2024 Mercedes-Benz eSprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Metris2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Metris2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2017 Mercedes-Benz Metris+ 2 moreAssociated Documents - October 17, 2024•Document ID: 11009856Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI49.20-N-076565
- Date Added:
- November 5, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint: Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause: This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and at-tach the collected information.
Associated Products (10)Associated Documents - October 10, 2024•Document ID: 11009855Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.30-N-075882
- Date Added:
- November 5, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" present in engine control unit. Cause These faults can be set if: 1. A leakage upstream of the exhaust gas turbocharger causing a to high EGR rate. 2. Carbonized parts, e.g., the intake module, housing intermediate flange on high-pressure EGR valve (assembly of exhaust pressure sensor P3) or the intake ports also let through too little air. 3. The air filter has been highly soiled, incorrectly positioned or has a deformation.
Associated Products (5)Associated Documents - September 25, 2024•Document ID: 11008717Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- LI49.20-N-076565
- Date Added:
- October 8, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause This subject is currently being analyzed for all 907s equipped with the OM642 engine. Follow the instructions related to this subject to collect information about your vehicle. After completing the checks, please open a TIPS case and attach the collected information. Remedy Please complete the following inspections and tests: 1. Perform a tailpipe wipe test and document the results along with photographs. 2. Inspect the NOx connectors, pins, crimps, and harnesses between N37/7 and N37/8 to F152f59, Z7108, W105/3, and X30/81. 3. Provide actual values/sensor plausibility test results for all pressure and temperature sensors with the engine com- pletely cooled off for at least eight hours, the key on, and the engine off. Repeat the test with the engine/exhaust at operating temperature and the engine idling. 4. Perform a pressurized smoke test of the intake, charge air system, and exhaust to verify that there are no leaks. Apply overpressure (not exceeding 26 psi) from the exhaust pipe end and seal the system at the clean airline toward the air filter housing. Manipulate all components during the smoke test. 5. Provide diesel particulate filter actual values and regeneration history. 6. Inspect the SCR temperature sensor wirings and pins for electrical and physical correctness. Determine whether this sensor reaches operating temperature while driving and document the time it takes to reach operating temperatu- re. 7. Inspect the Adblue injector nozzle/s for clogging or leaking, and provide photographs. 8. With the Adblue injector/s removed from the exhaust system, perform two to three Adblue pressure tests and check for leaks. If leaks are detected, provide photographs. 9. Collect an Adblue sample, test fluid quality, and provide notes on its condition and quantity (color, clarity, separati- on, odor, etc.), along with a photograph for review. Also, provide a photograph of the spray pattern. 10. Separate the exhaust pipe downstream of the diesel particulate filter, inspect the diesel particulate filter and SCR, and note any soot, blockage, or damage. Provide photographs. 11. Inspect the SCR catalyst interior for dried Adblue residue, and provide photographs. 12. Perform several test drives at varying speeds to gather graphical illustrations (screenshots of the completed graphs in PDF format) of signals from NOx sensors. Provide three to four graphs or actual values of operational NOx sensors with XENTRY; see attachments for examples. Additionally, provide one graph/screenshot of the vehicle idling at operating temperature. Disconnect the Adblue injection valve, drive for approximately 30 minutes to exhaust all Ad- blue within the SCR catalytic converter, and provide two to three additional NOx graphs/screenshots with the sensor disconnected. (see attachments for needed graphs)
Associated Products (11)Associated Documents - July 14, 2024•Document ID: 11005575Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI88.30-N-078036
- Date Added:
- August 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint T57 Electric step inoperative with warning on cluster. Cause Possible damage to end position sensors.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - July 5, 2024•Document ID: 11005574Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-N-077998
- Date Added:
- August 3, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Front door collides with fender. Cause Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - July 4, 2024•Document ID: 11005573Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.20-N-073867_5
- Date Added:
- August 3, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. NOTE: This LI supersedes LI14.20-N-073813, which is no longer valid. Cause Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
Associated Products (32)2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter+ 12 moreAssociated Documents - June 27, 2024•Document ID: 11003187Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- VS3RADREI
- Date Added:
- July 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryMercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure required under FMVSS 110 or, as applicable, FMVSS 120. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this non-compliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the Certification Label on the affected vehicles.
Associated Products (12)2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter2023 Freightliner Sprinter2023 Mercedes-Benz Sprinter2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz SprinterAssociated Documents - June 26, 2024•Document ID: 11003186Service CampaignPOWER TRAIN
- Mfr Comm. #:
- VS3VERGET
- Date Added:
- July 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryThis is to notify you of a Service Campaign to Replace the Rear Transmission Mount on approximately 76 MY 2023 Sprinter Vans. MBAG has determined that the rear transmission mount was not installed per production specifications. As a precautionary measure, MBUSA will replace the rear transmission mount and necessary hardware on the affected vehicles.
Associated Products (2)Associated Documents - May 24, 2024•Document ID: 11001114Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- LI14.20-N-073867
- Date Added:
- June 6, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
Associated Products (34)2022 Freightliner Sprinter2022 Mercedes-Benz Sprinter2021 Freightliner Sprinter2021 Mercedes-Benz Sprinter2020 Freightliner Sprinter2020 Mercedes-Benz Sprinter2019 Freightliner Sprinter2019 Mercedes-Benz Sprinter2018 Freightliner Sprinter2018 Mercedes-Benz Sprinter2017 Freightliner Sprinter2017 Mercedes-Benz Sprinter2016 Freightliner Sprinter2016 Mercedes-Benz Sprinter2015 Freightliner Sprinter2015 Mercedes-Benz Sprinter2014 Freightliner Sprinter2014 Mercedes-Benz Sprinter2013 Freightliner Sprinter2013 Mercedes-Benz Sprinter+ 14 moreAssociated Documents - May 8, 2024•Document ID: 11001110Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- LI72.10-N-071190
- Date Added:
- June 6, 2024
- Manufacturer:
- FREIGHTLINER
SummaryComplaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder. Remedy: 1. In the event of damage to be claimed under warranty, please follow warranty guidelines 10.11.1 (see note) 2. Damaged body components will need to be repaired or replaced by a MB certified collision center. While at the collision center, please request a visual check for cracks on threaded connection of door holder in front door. 3. Replace lower hinge of front door on affected side of vehicle. (lower hinge will need to be painted) 4. Replace door holder (on both sides) with modified, shortened door holder. 5. For a repeat failure on a vehicle that has been previously repaired with the updated parts, Please create a PTSS case.
Associated Products (10)Associated Documents - January 18, 2024•Document ID: 10251091Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 2023120017A
- Date Added:
- March 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryRecall Information.
Associated Products (3)Associated Documents - January 3, 2024•Document ID: 10251086Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 2024010001
- Date Added:
- March 4, 2024
- Manufacturer:
- FREIGHTLINER
SummaryCheck Front Strut Bolt Connec??on
Associated Products (4)Associated Documents - December 13, 2023•Document ID: 10249333Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY
- Mfr Comm. #:
- 2013120011
- Date Added:
- January 29, 2024
- Manufacturer:
- MERCEDES-BENZ
SummaryMercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.
Associated Products (5)Associated Documents